Senior patient service representative vs patient service representative

The differences between senior patient service representatives and patient service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a senior patient service representative and a patient service representative. Additionally, a senior patient service representative has an average salary of $35,969, which is higher than the $32,476 average annual salary of a patient service representative.

The top three skills for a senior patient service representative include patients, patient service and patient care. The most important skills for a patient service representative are patients, customer service, and excellent interpersonal.

Senior patient service representative vs patient service representative overview

	Senior Patient Service Representative	Patient Service Representative
Yearly salary	$35,969	$32,476
Hourly rate	$17.29	$15.61
Growth rate	-4%	-4%
Number of jobs	131,462	165,920
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 32%
Average age	40	40
Years of experience	4	4

Senior patient service representative vs patient service representative salary

Senior patient service representatives and patient service representatives have different pay scales, as shown below.

	Senior Patient Service Representative	Patient Service Representative
Average salary	$35,969	$32,476
Salary range	Between $22,000 And $58,000	Between $27,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Vermont
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between senior patient service representative and patient service representative education

There are a few differences between a senior patient service representative and a patient service representative in terms of educational background:

	Senior Patient Service Representative	Patient Service Representative
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Senior patient service representative vs patient service representative demographics

Here are the differences between senior patient service representatives' and patient service representatives' demographics:

	Senior Patient Service Representative	Patient Service Representative
Average age	40	40
Gender ratio	Male, 10.6% Female, 89.4%	Male, 11.9% Female, 88.1%
Race ratio	Black or African American, 11.3% Unknown, 5.6% Hispanic or Latino, 20.7% Asian, 6.0% White, 55.7% American Indian and Alaska Native, 0.8%	Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 21.5% Asian, 6.3% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between senior patient service representative and patient service representative duties and responsibilities

Senior patient service representative example responsibilities.

Prioritize and manage multiple tasks; working knowledge of hospital billing systems/ follow-up process and CPT and ICD-9 coding.
Manage PSR staff and perform all PSR functions including registration, check-out, medical records, order entry and procedure scheduling.
Pursue reimbursement on accounts with general understanding of CPT, HCPCS, ICD-9, drugs, and revenue codes.
Collect from insurance companies for Medicaid.
Speak with insurance companies and facilitates communication between patients and doctors.
Interact extensively with patients and insurance representatives to explain and educate patient on billing procedure.

Patient service representative example responsibilities.

Manage the daily release of charges to A/R.
Adhere with all state and federal regulations such as EMTALA and HIPPA requirements and appropriately collect co-payments and deductibles from patients.
Provide caring and compassion to elderly and developmentally disable patients.
Demonstrate respect, compassion and confidentiality for patients and family members.
Provide professional and accurate service to schedule patient appointments, check-in and verify insurance eligibility.
Provide quality customer service to patients and observe all protocols regarding HIPPA regulations to ensure patient confidentiality.

Senior patient service representative vs patient service representative skills

Common senior patient service representative skills

Patients, 27%
Patient Service, 5%
Patient Care, 5%
Patient Appointments, 5%
Insurance Eligibility, 5%
Insurance Verification, 4%

Common patient service representative skills

Patients, 20%
Customer Service, 12%
Excellent Interpersonal, 7%
Check-In, 7%
Patient Service, 6%
Excellent Organizational, 6%

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Senior Patient Service Representative
Senior Patient Service Representative vs Patient Service Representative

Updated January 8, 2025

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