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Senior service manager vs senior development manager

The differences between senior service managers and senior development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior service manager and a senior development manager. Additionally, a senior development manager has an average salary of $141,487, which is higher than the $129,065 average annual salary of a senior service manager.

The top three skills for a senior service manager include project management, client relationships and business development. The most important skills for a senior development manager are java, software development, and cloud.

Senior service manager vs senior development manager overview

Senior Service ManagerSenior Development Manager
Yearly salary$129,065$141,487
Hourly rate$62.05$68.02
Growth rate16%16%
Number of jobs200,790148,732
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a senior service manager do?

Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.

What does a senior development manager do?

A senior development manager oversees the daily operations of a company's product development team. They mostly have administrative duties, such as spearheading projects and programs, streamlining project requirements, establishing objectives and timelines, setting budgets and guidelines, delegating responsibilities among teams, and monitoring their progress, coordinating every team's efforts to ensure an effective workflow. Being a senior development manager takes years of experience, which they utilize to lead and guide teams in a joint effort to reach project goals and deliver profitable products.

Senior service manager vs senior development manager salary

Senior service managers and senior development managers have different pay scales, as shown below.

Senior Service ManagerSenior Development Manager
Average salary$129,065$141,487
Salary rangeBetween $92,000 And $179,000Between $106,000 And $188,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyNVIDIAAkin Gump Strauss Hauer & Feld
Best paying industryProfessionalHospitality

Differences between senior service manager and senior development manager education

There are a few differences between a senior service manager and a senior development manager in terms of educational background:

Senior Service ManagerSenior Development Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Senior service manager vs senior development manager demographics

Here are the differences between senior service managers' and senior development managers' demographics:

Senior Service ManagerSenior Development Manager
Average age4747
Gender ratioMale, 66.8% Female, 33.2%Male, 71.9% Female, 28.1%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 13.6% White, 64.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between senior service manager and senior development manager duties and responsibilities

Senior service manager example responsibilities.

  • Manage revenue and expenses for budget to meet shareholder KPI metrics.
  • Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
  • Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
  • Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
  • Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
  • Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
  • Show more

Senior development manager example responsibilities.

  • Hire, train and manage varied staff of developers, technical writer, EDI analyst and computer operations staff.
  • Manage both new development and enhancement projects from initial scope through requirements, coding, QA testing, and implementation.
  • Develop and lead senior developers to build complex web interfaces using ABAP OO, JCo, Json, and XML.
  • Envision and manage the transitioned company to a centralize and structure SharePoint environment.
  • Develop and manage robust promotional calendar to incorporate key corporate priorities, maximize POS and profitability.
  • Manage programmers in the design, development, testing and debugging of sophisticate computer graphics applications.
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Senior service manager vs senior development manager skills

Common senior service manager skills
  • Project Management, 7%
  • Client Relationships, 7%
  • Business Development, 6%
  • Cloud, 5%
  • Email Marketing, 4%
  • Customer Service, 4%
Common senior development manager skills
  • Java, 7%
  • Software Development, 7%
  • Cloud, 6%
  • Architecture, 6%
  • Project Management, 6%
  • SR, 5%

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