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The differences between senior service specialists and field specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior service specialist and a field specialist. Additionally, a senior service specialist has an average salary of $79,566, which is higher than the $49,496 average annual salary of a field specialist.
The top three skills for a senior service specialist include customer service, work ethic and emerging technologies. The most important skills for a field specialist are customer service, troubleshoot, and work ethic.
| Senior Service Specialist | Field Specialist | |
| Yearly salary | $79,566 | $49,496 |
| Hourly rate | $38.25 | $23.80 |
| Growth rate | 10% | 10% |
| Number of jobs | 78,239 | 101,348 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 55% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A senior service specialist is in charge of overseeing the daily operations at business establishments, ensuring smooth workflow and client satisfaction. They typically provide services to clients while working together with staff or other specialists. Among their responsibilities include identifying and meeting the clients' needs, preparing and processing documents, researching new business and client opportunities, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a senior service specialist, it is essential to lead and serve as a mentor to junior specialists while enforcing the company's policies and regulations.
The duties of a field specialist depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around securing sales by offering products or services to consumers through appointments, walk-ins, calls, or correspondence. They typically participate in developing sales programs, maintain records of all transactions, answer inquiries, and handle any issues or concerns, resolving them promptly and efficiently. Furthermore, as a field specialist, it is essential to devise strategies that will boost product sales, all while upholding the company's policies and regulations.
Senior service specialists and field specialists have different pay scales, as shown below.
| Senior Service Specialist | Field Specialist | |
| Average salary | $79,566 | $49,496 |
| Salary range | Between $52,000 And $120,000 | Between $30,000 And $81,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | Citi | LUFKIN Industries |
| Best paying industry | Technology | Energy |
There are a few differences between a senior service specialist and a field specialist in terms of educational background:
| Senior Service Specialist | Field Specialist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between senior service specialists' and field specialists' demographics:
| Senior Service Specialist | Field Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 32.6% Female, 67.4% | Male, 75.0% Female, 25.0% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |