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The differences between senior service specialists and specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior service specialist and a specialist. Additionally, a senior service specialist has an average salary of $79,566, which is higher than the $58,013 average annual salary of a specialist.
The top three skills for a senior service specialist include customer service, work ethic and emerging technologies. The most important skills for a specialist are patients, customer service, and work ethic.
| Senior Service Specialist | Specialist | |
| Yearly salary | $79,566 | $58,013 |
| Hourly rate | $38.25 | $27.89 |
| Growth rate | 10% | 10% |
| Number of jobs | 78,239 | 358,433 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 49% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A senior service specialist is in charge of overseeing the daily operations at business establishments, ensuring smooth workflow and client satisfaction. They typically provide services to clients while working together with staff or other specialists. Among their responsibilities include identifying and meeting the clients' needs, preparing and processing documents, researching new business and client opportunities, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a senior service specialist, it is essential to lead and serve as a mentor to junior specialists while enforcing the company's policies and regulations.
Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.
Senior service specialists and specialists have different pay scales, as shown below.
| Senior Service Specialist | Specialist | |
| Average salary | $79,566 | $58,013 |
| Salary range | Between $52,000 And $120,000 | Between $32,000 And $104,000 |
| Highest paying City | New York, NY | Jersey City, NJ |
| Highest paying state | New York | New Jersey |
| Best paying company | Citi | The Citadel |
| Best paying industry | Technology | - |
There are a few differences between a senior service specialist and a specialist in terms of educational background:
| Senior Service Specialist | Specialist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between senior service specialists' and specialists' demographics:
| Senior Service Specialist | Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 32.6% Female, 67.4% | Male, 47.5% Female, 52.5% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4% | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |