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The differences between senior service specialists and systems specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior service specialist and a systems specialist. Additionally, a systems specialist has an average salary of $86,020, which is higher than the $79,566 average annual salary of a senior service specialist.
The top three skills for a senior service specialist include customer service, work ethic and emerging technologies. The most important skills for a systems specialist are customer service, veterans, and troubleshoot.
| Senior Service Specialist | Systems Specialist | |
| Yearly salary | $79,566 | $86,020 |
| Hourly rate | $38.25 | $41.36 |
| Growth rate | 10% | 10% |
| Number of jobs | 78,239 | 127,812 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A senior service specialist is in charge of overseeing the daily operations at business establishments, ensuring smooth workflow and client satisfaction. They typically provide services to clients while working together with staff or other specialists. Among their responsibilities include identifying and meeting the clients' needs, preparing and processing documents, researching new business and client opportunities, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a senior service specialist, it is essential to lead and serve as a mentor to junior specialists while enforcing the company's policies and regulations.
Systems specialists are professionals who maintain, troubleshoot, and install information and computer systems. They identify the software, data, and hardware needs of companies. Generally, they work in physically demanding indoor environments installing complicated networks. They manage, lead, and coordinate technical support for new software, upgrades, and products. Also, they configure systems for the users and assess data from different sources to make a decision.
Senior service specialists and systems specialists have different pay scales, as shown below.
| Senior Service Specialist | Systems Specialist | |
| Average salary | $79,566 | $86,020 |
| Salary range | Between $52,000 And $120,000 | Between $61,000 And $120,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | Citi | BP America Inc |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a senior service specialist and a systems specialist in terms of educational background:
| Senior Service Specialist | Systems Specialist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between senior service specialists' and systems specialists' demographics:
| Senior Service Specialist | Systems Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 32.6% Female, 67.4% | Male, 74.2% Female, 25.8% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.7% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |