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The differences between senior service specialists and technology services specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior service specialist and a technology services specialist. Additionally, a senior service specialist has an average salary of $79,566, which is higher than the $60,796 average annual salary of a technology services specialist.
The top three skills for a senior service specialist include customer service, work ethic and emerging technologies. The most important skills for a technology services specialist are customer service, technical support, and technical service.
| Senior Service Specialist | Technology Services Specialist | |
| Yearly salary | $79,566 | $60,796 |
| Hourly rate | $38.25 | $29.23 |
| Growth rate | 10% | 10% |
| Number of jobs | 78,239 | 171,044 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 58% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A senior service specialist is in charge of overseeing the daily operations at business establishments, ensuring smooth workflow and client satisfaction. They typically provide services to clients while working together with staff or other specialists. Among their responsibilities include identifying and meeting the clients' needs, preparing and processing documents, researching new business and client opportunities, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a senior service specialist, it is essential to lead and serve as a mentor to junior specialists while enforcing the company's policies and regulations.
Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.
Senior service specialists and technology services specialists have different pay scales, as shown below.
| Senior Service Specialist | Technology Services Specialist | |
| Average salary | $79,566 | $60,796 |
| Salary range | Between $52,000 And $120,000 | Between $33,000 And $110,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New Jersey |
| Best paying company | Citi | Ropes & Gray |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a senior service specialist and a technology services specialist in terms of educational background:
| Senior Service Specialist | Technology Services Specialist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between senior service specialists' and technology services specialists' demographics:
| Senior Service Specialist | Technology Services Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 32.6% Female, 67.4% | Male, 72.9% Female, 27.1% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4% | Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 11.9% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |