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The differences between senior service technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior service technician, becoming a computer support technician takes usually requires 1-2 years. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $41,852 average annual salary of a computer support technician.
The top three skills for a senior service technician include customer service, preventative maintenance and java. The most important skills for a computer support technician are customer service, technical support, and computer support.
| Senior Service Technician | Computer Support Technician | |
| Yearly salary | $74,893 | $41,852 |
| Hourly rate | $36.01 | $20.12 |
| Growth rate | 8% | 10% |
| Number of jobs | 134,284 | 121,180 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 46% |
| Average age | 44 | 42 |
| Years of experience | 12 | 2 |
A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.
A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.
Senior service technicians and computer support technicians have different pay scales, as shown below.
| Senior Service Technician | Computer Support Technician | |
| Average salary | $74,893 | $41,852 |
| Salary range | Between $51,000 And $108,000 | Between $34,000 And $51,000 |
| Highest paying City | Seattle, WA | Lompoc, CA |
| Highest paying state | Washington | California |
| Best paying company | UBS | Lawrence Livermore National Laboratory |
| Best paying industry | Energy | Manufacturing |
There are a few differences between a senior service technician and a computer support technician in terms of educational background:
| Senior Service Technician | Computer Support Technician | |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 46% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | - | University of Pennsylvania |
Here are the differences between senior service technicians' and computer support technicians' demographics:
| Senior Service Technician | Computer Support Technician | |
| Average age | 44 | 42 |
| Gender ratio | Male, 88.2% Female, 11.8% | Male, 83.2% Female, 16.8% |
| Race ratio | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 1% | 11% |