Post job

Senior service technician vs field technician

The differences between senior service technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior service technician and a field technician. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $37,520 average annual salary of a field technician.

The top three skills for a senior service technician include customer service, preventative maintenance and java. The most important skills for a field technician are customer service, ladders, and test equipment.

Senior service technician vs field technician overview

Senior Service TechnicianField Technician
Yearly salary$74,893$37,520
Hourly rate$36.01$18.04
Growth rate8%8%
Number of jobs134,284123,149
Job satisfaction-5
Most common degreeAssociate Degree, 39%Bachelor's Degree, 40%
Average age4444
Years of experience1212

What does a senior service technician do?

A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.

What does a field technician do?

A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.

Senior service technician vs field technician salary

Senior service technicians and field technicians have different pay scales, as shown below.

Senior Service TechnicianField Technician
Average salary$74,893$37,520
Salary rangeBetween $51,000 And $108,000Between $28,000 And $48,000
Highest paying CitySeattle, WAWashington, DC
Highest paying stateWashingtonConnecticut
Best paying companyUBSDCP Midstream
Best paying industryEnergyEnergy

Differences between senior service technician and field technician education

There are a few differences between a senior service technician and a field technician in terms of educational background:

Senior Service TechnicianField Technician
Most common degreeAssociate Degree, 39%Bachelor's Degree, 40%
Most common majorElectrical EngineeringBusiness
Most common college--

Senior service technician vs field technician demographics

Here are the differences between senior service technicians' and field technicians' demographics:

Senior Service TechnicianField Technician
Average age4444
Gender ratioMale, 88.2% Female, 11.8%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between senior service technician and field technician duties and responsibilities

Senior service technician example responsibilities.

  • Create and manage a VOIP lab environment used for product staging and development testing.
  • Manage a deployment of the new in house Cisco VOIP phone system and expand to multiple offices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Perform firmware and Bios upgrade for hard drives and system boards.
  • Design, surface mount solder, build, and troubleshoot PCB boards.
  • Assign to repair field return communication PCB's using logic analyzer and schematics.
  • Show more

Field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Manage network reliability, capacity and performance in conjunction with RF engineering establish guidelines.
  • Install cable to data network, pulling cat5, cat6 to racks, patch panel patch cords.
  • Provide desktop support and troubleshoot network communications issue at customer homes.
  • Install AWS and LTE Equiptment.
  • Work with NOC's for trouble issues.
  • Show more

Senior service technician vs field technician skills

Common senior service technician skills
  • Customer Service, 14%
  • Preventative Maintenance, 7%
  • Java, 6%
  • CAD, 6%
  • Hand Tools, 6%
  • HVAC, 6%
Common field technician skills
  • Customer Service, 11%
  • Ladders, 9%
  • Test Equipment, 7%
  • Hand Tools, 6%
  • Smartphones, 4%
  • Preventative Maintenance, 4%

Browse installation, maintenance and repair jobs