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Senior service technician vs hardware technician

The differences between senior service technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior service technician, becoming a hardware technician takes usually requires 1-2 years. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $47,851 average annual salary of a hardware technician.

The top three skills for a senior service technician include customer service, preventative maintenance and java. The most important skills for a hardware technician are customer service, technical support, and network printers.

Senior service technician vs hardware technician overview

Senior Service TechnicianHardware Technician
Yearly salary$74,893$47,851
Hourly rate$36.01$23.01
Growth rate8%10%
Number of jobs134,28485,174
Job satisfaction--
Most common degreeAssociate Degree, 39%Bachelor's Degree, 40%
Average age4442
Years of experience122

What does a senior service technician do?

A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Senior service technician vs hardware technician salary

Senior service technicians and hardware technicians have different pay scales, as shown below.

Senior Service TechnicianHardware Technician
Average salary$74,893$47,851
Salary rangeBetween $51,000 And $108,000Between $32,000 And $71,000
Highest paying CitySeattle, WASan Francisco, CA
Highest paying stateWashingtonDelaware
Best paying companyUBSApple
Best paying industryEnergyTechnology

Differences between senior service technician and hardware technician education

There are a few differences between a senior service technician and a hardware technician in terms of educational background:

Senior Service TechnicianHardware Technician
Most common degreeAssociate Degree, 39%Bachelor's Degree, 40%
Most common majorElectrical EngineeringComputer Science
Most common college-University of Pennsylvania

Senior service technician vs hardware technician demographics

Here are the differences between senior service technicians' and hardware technicians' demographics:

Senior Service TechnicianHardware Technician
Average age4442
Gender ratioMale, 88.2% Female, 11.8%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage1%11%

Differences between senior service technician and hardware technician duties and responsibilities

Senior service technician example responsibilities.

  • Create and manage a VOIP lab environment used for product staging and development testing.
  • Manage a deployment of the new in house Cisco VOIP phone system and expand to multiple offices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Perform firmware and Bios upgrade for hard drives and system boards.
  • Design, surface mount solder, build, and troubleshoot PCB boards.
  • Assign to repair field return communication PCB's using logic analyzer and schematics.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

Senior service technician vs hardware technician skills

Common senior service technician skills
  • Customer Service, 14%
  • Preventative Maintenance, 7%
  • Java, 6%
  • CAD, 6%
  • Hand Tools, 6%
  • HVAC, 6%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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