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Senior service technician vs junior technician

The differences between senior service technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior service technician, becoming a junior technician takes usually requires 1-2 years. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a senior service technician include customer service, preventative maintenance and java. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Senior service technician vs junior technician overview

Senior Service TechnicianJunior Technician
Yearly salary$74,893$39,417
Hourly rate$36.01$18.95
Growth rate8%10%
Number of jobs134,284103,780
Job satisfaction--
Most common degreeAssociate Degree, 39%Bachelor's Degree, 34%
Average age4442
Years of experience122

What does a senior service technician do?

A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.

What does a junior technician do?

A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.

Senior service technician vs junior technician salary

Senior service technicians and junior technicians have different pay scales, as shown below.

Senior Service TechnicianJunior Technician
Average salary$74,893$39,417
Salary rangeBetween $51,000 And $108,000Between $26,000 And $57,000
Highest paying CitySeattle, WAAlexandria, VA
Highest paying stateWashingtonNew York
Best paying companyUBSCiti
Best paying industryEnergyTechnology

Differences between senior service technician and junior technician education

There are a few differences between a senior service technician and a junior technician in terms of educational background:

Senior Service TechnicianJunior Technician
Most common degreeAssociate Degree, 39%Bachelor's Degree, 34%
Most common majorElectrical EngineeringBusiness
Most common college-Stanford University

Senior service technician vs junior technician demographics

Here are the differences between senior service technicians' and junior technicians' demographics:

Senior Service TechnicianJunior Technician
Average age4442
Gender ratioMale, 88.2% Female, 11.8%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage1%11%

Differences between senior service technician and junior technician duties and responsibilities

Senior service technician example responsibilities.

  • Create and manage a VOIP lab environment used for product staging and development testing.
  • Manage a deployment of the new in house Cisco VOIP phone system and expand to multiple offices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Perform firmware and Bios upgrade for hard drives and system boards.
  • Design, surface mount solder, build, and troubleshoot PCB boards.
  • Assign to repair field return communication PCB's using logic analyzer and schematics.
  • Show more

Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
  • Show more

Senior service technician vs junior technician skills

Common senior service technician skills
  • Customer Service, 14%
  • Preventative Maintenance, 7%
  • Java, 6%
  • CAD, 6%
  • Hand Tools, 6%
  • HVAC, 6%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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