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The differences between senior service technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior service technician, becoming a network support technician takes usually requires 1-2 years. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $48,622 average annual salary of a network support technician.
The top three skills for a senior service technician include customer service, preventative maintenance and java. The most important skills for a network support technician are troubleshoot, technical support, and customer service.
| Senior Service Technician | Network Support Technician | |
| Yearly salary | $74,893 | $48,622 |
| Hourly rate | $36.01 | $23.38 |
| Growth rate | 8% | 5% |
| Number of jobs | 134,284 | 120,245 |
| Job satisfaction | - | 5 |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 50% |
| Average age | 44 | 43 |
| Years of experience | 12 | 2 |
A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.
A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.
Senior service technicians and network support technicians have different pay scales, as shown below.
| Senior Service Technician | Network Support Technician | |
| Average salary | $74,893 | $48,622 |
| Salary range | Between $51,000 And $108,000 | Between $38,000 And $61,000 |
| Highest paying City | Seattle, WA | Troy, NY |
| Highest paying state | Washington | Rhode Island |
| Best paying company | UBS | Microsoft |
| Best paying industry | Energy | Technology |
There are a few differences between a senior service technician and a network support technician in terms of educational background:
| Senior Service Technician | Network Support Technician | |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 50% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | - | University of Pennsylvania |
Here are the differences between senior service technicians' and network support technicians' demographics:
| Senior Service Technician | Network Support Technician | |
| Average age | 44 | 43 |
| Gender ratio | Male, 88.2% Female, 11.8% | Male, 89.3% Female, 10.7% |
| Race ratio | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% | Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 1% | 9% |