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The differences between senior service technicians and service technician leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior service technician and a service technician lead. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $74,893 average annual salary of a senior service technician.
The top three skills for a senior service technician include customer service, preventative maintenance and java. The most important skills for a service technician lead are customer service, java, and infrastructure.
| Senior Service Technician | Service Technician Lead | |
| Yearly salary | $74,893 | $104,707 |
| Hourly rate | $36.01 | $50.34 |
| Growth rate | 8% | 8% |
| Number of jobs | 134,284 | 144,132 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 35% |
| Average age | 44 | 44 |
| Years of experience | 12 | 12 |
A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.
Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.
Senior service technicians and service technician leads have different pay scales, as shown below.
| Senior Service Technician | Service Technician Lead | |
| Average salary | $74,893 | $104,707 |
| Salary range | Between $51,000 And $108,000 | Between $66,000 And $164,000 |
| Highest paying City | Seattle, WA | San Francisco, CA |
| Highest paying state | Washington | Alaska |
| Best paying company | UBS | Meta |
| Best paying industry | Energy | Technology |
There are a few differences between a senior service technician and a service technician lead in terms of educational background:
| Senior Service Technician | Service Technician Lead | |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 35% |
| Most common major | Electrical Engineering | Business |
| Most common college | - | - |
Here are the differences between senior service technicians' and service technician leads' demographics:
| Senior Service Technician | Service Technician Lead | |
| Average age | 44 | 44 |
| Gender ratio | Male, 88.2% Female, 11.8% | Male, 90.3% Female, 9.7% |
| Race ratio | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |