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Senior service technician vs service technician lead

The differences between senior service technicians and service technician leads can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior service technician and a service technician lead. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $74,893 average annual salary of a senior service technician.

The top three skills for a senior service technician include customer service, preventative maintenance and java. The most important skills for a service technician lead are customer service, java, and infrastructure.

Senior service technician vs service technician lead overview

Senior Service TechnicianService Technician Lead
Yearly salary$74,893$104,707
Hourly rate$36.01$50.34
Growth rate8%8%
Number of jobs134,284144,132
Job satisfaction--
Most common degreeAssociate Degree, 39%Bachelor's Degree, 35%
Average age4444
Years of experience1212

What does a senior service technician do?

A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.

What does a service technician lead do?

Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.

Senior service technician vs service technician lead salary

Senior service technicians and service technician leads have different pay scales, as shown below.

Senior Service TechnicianService Technician Lead
Average salary$74,893$104,707
Salary rangeBetween $51,000 And $108,000Between $66,000 And $164,000
Highest paying CitySeattle, WASan Francisco, CA
Highest paying stateWashingtonAlaska
Best paying companyUBSMeta
Best paying industryEnergyTechnology

Differences between senior service technician and service technician lead education

There are a few differences between a senior service technician and a service technician lead in terms of educational background:

Senior Service TechnicianService Technician Lead
Most common degreeAssociate Degree, 39%Bachelor's Degree, 35%
Most common majorElectrical EngineeringBusiness
Most common college--

Senior service technician vs service technician lead demographics

Here are the differences between senior service technicians' and service technician leads' demographics:

Senior Service TechnicianService Technician Lead
Average age4444
Gender ratioMale, 88.2% Female, 11.8%Male, 90.3% Female, 9.7%
Race ratioBlack or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7%Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between senior service technician and service technician lead duties and responsibilities

Senior service technician example responsibilities.

  • Create and manage a VOIP lab environment used for product staging and development testing.
  • Manage a deployment of the new in house Cisco VOIP phone system and expand to multiple offices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Perform firmware and Bios upgrade for hard drives and system boards.
  • Design, surface mount solder, build, and troubleshoot PCB boards.
  • Assign to repair field return communication PCB's using logic analyzer and schematics.
  • Show more

Service technician lead example responsibilities.

  • Manage and maintain the MPLS data and the IP and traditional voice networks for all HMX locations.
  • Manage a team of consultants that provide installation, upgrades, training and maintenance of Ellucian ERP products to clients.
  • Manage and organize SharePoint database for machine allocation.
  • Manage SDLC for development projects and develop productivity matrices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Assess needs and implement Ethernet network, wireless repeaters and GPS system for golf courses.
  • Show more

Senior service technician vs service technician lead skills

Common senior service technician skills
  • Customer Service, 14%
  • Preventative Maintenance, 7%
  • Java, 6%
  • CAD, 6%
  • Hand Tools, 6%
  • HVAC, 6%
Common service technician lead skills
  • Customer Service, 16%
  • Java, 7%
  • Infrastructure, 7%
  • Patients, 7%
  • Preventative Maintenance, 5%
  • Customer Satisfaction, 5%

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