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The differences between senior service technicians and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a senior service technician, becoming a technician support team leader takes usually requires 1-2 years. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $74,893 average annual salary of a senior service technician.
The top three skills for a senior service technician include customer service, preventative maintenance and java. The most important skills for a technician support team leader are customer service, printers, and desktop support.
| Senior Service Technician | Technician Support Team Leader | |
| Yearly salary | $74,893 | $88,988 |
| Hourly rate | $36.01 | $42.78 |
| Growth rate | 8% | 10% |
| Number of jobs | 134,284 | 142,576 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 56% |
| Average age | 44 | 42 |
| Years of experience | 12 | 2 |
A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.
The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.
Senior service technicians and technician support team leaders have different pay scales, as shown below.
| Senior Service Technician | Technician Support Team Leader | |
| Average salary | $74,893 | $88,988 |
| Salary range | Between $51,000 And $108,000 | Between $64,000 And $122,000 |
| Highest paying City | Seattle, WA | San Mateo, CA |
| Highest paying state | Washington | New York |
| Best paying company | UBS | Chevron |
| Best paying industry | Energy | Technology |
There are a few differences between a senior service technician and a technician support team leader in terms of educational background:
| Senior Service Technician | Technician Support Team Leader | |
| Most common degree | Associate Degree, 39% | Bachelor's Degree, 56% |
| Most common major | Electrical Engineering | Business |
| Most common college | - | Stanford University |
Here are the differences between senior service technicians' and technician support team leaders' demographics:
| Senior Service Technician | Technician Support Team Leader | |
| Average age | 44 | 42 |
| Gender ratio | Male, 88.2% Female, 11.8% | Male, 73.9% Female, 26.1% |
| Race ratio | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 1% | 11% |