Post job

Service consultant vs sales consultant

The differences between service consultants and sales consultants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service consultant, becoming a sales consultant takes usually requires 2-4 years. Additionally, a service consultant has an average salary of $69,197, which is higher than the $60,135 average annual salary of a sales consultant.

The top three skills for a service consultant include customer service, client facing and financial services. The most important skills for a sales consultant are sales process, product knowledge, and POS.

Service consultant vs sales consultant overview

Service ConsultantSales Consultant
Yearly salary$69,197$60,135
Hourly rate$33.27$28.91
Growth rate-4%4%
Number of jobs140,274227,636
Job satisfaction-4.5
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 56%
Average age4047
Years of experience124

What does a service consultant do?

A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.

What does a sales consultant do?

Sales consultants are employees who work in the sales department of a company. They are usually more skilled than usual sales employees. As such, they are usually given more complicated products or services to sell because they will be able to explain the product or service to the customers better. Sales consultants have in-depth knowledge of the offerings of the company. They talk to customers, understand what the customers need, and match the customers' needs with company products that can address the needs. They should also be updated on trends in the market and what is currently popular with the masses.

Service consultant vs sales consultant salary

Service consultants and sales consultants have different pay scales, as shown below.

Service ConsultantSales Consultant
Average salary$69,197$60,135
Salary rangeBetween $41,000 And $115,000Between $37,000 And $97,000
Highest paying CityBaltimore, MDSan Francisco, CA
Highest paying stateWisconsinCalifornia
Best paying companyAppleGoogle
Best paying industry-Finance

Differences between service consultant and sales consultant education

There are a few differences between a service consultant and a sales consultant in terms of educational background:

Service ConsultantSales Consultant
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Service consultant vs sales consultant demographics

Here are the differences between service consultants' and sales consultants' demographics:

Service ConsultantSales Consultant
Average age4047
Gender ratioMale, 57.7% Female, 42.3%Male, 63.2% Female, 36.8%
Race ratioBlack or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between service consultant and sales consultant duties and responsibilities

Service consultant example responsibilities.

  • Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
  • Provide training and guidance for new CSR's and AE's.
  • Implement the Citrix CSR internship certification and fast track training program.
  • Operate a POS system for cash, check, and credit card transactions.
  • Interview executives, research CRM best practices, and create an inventory of CRM capabilities.
  • Align CRM best practices to the client's strategic objectives and identify metrics for success.
  • Show more

Sales consultant example responsibilities.

  • Achieve monthly sales goals through new business and upselling current clients.
  • Utilize CRM systems to effectively manage accounts; leverage competitor and market intelligence to drive offer posture and capture competitor accounts.
  • Create print ads design and create ad word campaign for SEO and SEM products.
  • Deliver effective sales presentations to individuals and groups while cross-selling additional vehicle products and services.
  • Handle incoming calls from Medicare recipients.
  • Hire and train employees teach effective upselling strategies.
  • Show more

Service consultant vs sales consultant skills

Common service consultant skills
  • Customer Service, 18%
  • Client Facing, 6%
  • Financial Services, 6%
  • Project Management, 6%
  • Excellent Interpersonal, 5%
  • Customer Satisfaction, 4%
Common sales consultant skills
  • Sales Process, 13%
  • Product Knowledge, 11%
  • POS, 11%
  • Pre Sales, 7%
  • Work Ethic, 5%
  • Cross-Selling, 5%

Browse office and administrative jobs