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Service consultant vs service provider

The differences between service consultants and service providers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service consultant and a service provider. Additionally, a service consultant has an average salary of $69,197, which is higher than the $35,089 average annual salary of a service provider.

The top three skills for a service consultant include customer service, client facing and financial services. The most important skills for a service provider are customer service, cleanliness, and social work.

Service consultant vs service provider overview

Service ConsultantService Provider
Yearly salary$69,197$35,089
Hourly rate$33.27$16.87
Growth rate-4%12%
Number of jobs140,27425,552
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 53%
Average age4043
Years of experience1212

What does a service consultant do?

A service consultant is responsible for interacting with customers and gaining feedback to improve the organization's services, ensuring the highest customer satisfaction. Service consultants work with the sales team to develop effective sales strategies and pitches to generate revenues and increase profitability. A service consultant identifies business opportunities and research on the current market trends to improve services and achieve sales targets. Sales consultants must have excellent customer service and communication skills and comprehensive knowledge of the marketing industry.

What does a service provider do?

Service providers are individuals or entities offering services to an organization and other parties. They provide storage, processing, or network services. The providers offer organizations real estate, communications, education, legal, and consulting services. It is their job to complete the requested tasks of their clients, provide solutions to network problems, and recommend options based on the needs of their clients. They also suggest changes or opportunities necessary within the organization.

Service consultant vs service provider salary

Service consultants and service providers have different pay scales, as shown below.

Service ConsultantService Provider
Average salary$69,197$35,089
Salary rangeBetween $41,000 And $115,000Between $23,000 And $51,000
Highest paying CityBaltimore, MDSan Francisco, CA
Highest paying stateWisconsinHawaii
Best paying companyAppleMeta
Best paying industry-Insurance

Differences between service consultant and service provider education

There are a few differences between a service consultant and a service provider in terms of educational background:

Service ConsultantService Provider
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 53%
Most common majorBusinessPsychology
Most common college-SUNY at Binghamton

Service consultant vs service provider demographics

Here are the differences between service consultants' and service providers' demographics:

Service ConsultantService Provider
Average age4043
Gender ratioMale, 57.7% Female, 42.3%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 11.9% Unknown, 5.6% Hispanic or Latino, 19.0% Asian, 7.5% White, 55.3% American Indian and Alaska Native, 0.7%Black or African American, 11.9% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 7.1% White, 56.0% American Indian and Alaska Native, 1.7%
LGBT Percentage7%11%

Differences between service consultant and service provider duties and responsibilities

Service consultant example responsibilities.

  • Balance ATM and cash dispenser; maintain proper cash limits; and accomplish telemarketing sales through warm and cold calling.
  • Provide training and guidance for new CSR's and AE's.
  • Implement the Citrix CSR internship certification and fast track training program.
  • Operate a POS system for cash, check, and credit card transactions.
  • Interview executives, research CRM best practices, and create an inventory of CRM capabilities.
  • Align CRM best practices to the client's strategic objectives and identify metrics for success.
  • Show more

Service provider example responsibilities.

  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Certify to administer first aid, CPR; dispense medication.
  • Certify in first aid and CPR programs via company training.
  • Ensure contracts comply with HIPAA, fraud and abuse regulations and CMS guidelines.
  • Provide assistance to DHS provider staff in order for them to better navigate through the social service systems.
  • Exceed company standards for unit cleanliness and client/partner satisfaction.
  • Show more

Service consultant vs service provider skills

Common service consultant skills
  • Customer Service, 18%
  • Client Facing, 6%
  • Financial Services, 6%
  • Project Management, 6%
  • Excellent Interpersonal, 5%
  • Customer Satisfaction, 4%
Common service provider skills
  • Customer Service, 31%
  • Cleanliness, 20%
  • Social Work, 7%
  • Mental Health, 5%
  • Patients, 4%
  • Community Resources, 2%

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