Service liaison representative vs business representative

Differences between service liaison representative and business representative duties and responsibilities

Service liaison representative example responsibilities.

• Manage routine closing procedures, correspond extensively with problematic patrons and provide assistance with ATM's.
• Assist incoming veterans with registering for services.
• Work with student veterans to assist in creating veteran-friendly environment on campus.
• Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
• Work with multiple teams including scientists, developers, and QA to resolve user issues and to provide subject matter expertise.
• Participate in QA candidate interviews.
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Business representative example responsibilities.

• Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
• Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
• Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
• Utilize multiple internal information systems and applications to troubleshoot hardware issues.
• Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
• Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.
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