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Service liaison representative vs representative

The differences between service liaison representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service liaison representative and a representative. Additionally, a service liaison representative has an average salary of $36,515, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a service liaison representative include veterans, press releases and client accounts. The most important skills for a representative are cleanliness, patients, and customer issues.

Service liaison representative vs representative overview

Service Liaison RepresentativeRepresentative
Yearly salary$36,515$36,023
Hourly rate$17.56$17.32
Growth rate-4%-4%
Number of jobs117,485252,761
Job satisfaction-5
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 53%
Average age4040
Years of experience1212

Service liaison representative vs representative salary

Service liaison representatives and representatives have different pay scales, as shown below.

Service Liaison RepresentativeRepresentative
Average salary$36,515$36,023
Salary rangeBetween $27,000 And $48,000Between $23,000 And $55,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-Google
Best paying industry-Transportation

Differences between service liaison representative and representative education

There are a few differences between a service liaison representative and a representative in terms of educational background:

Service Liaison RepresentativeRepresentative
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common college--

Service liaison representative vs representative demographics

Here are the differences between service liaison representatives' and representatives' demographics:

Service Liaison RepresentativeRepresentative
Average age4040
Gender ratioMale, 43.1% Female, 56.9%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 12.2% Unknown, 5.6% Hispanic or Latino, 18.3% Asian, 7.0% White, 56.3% American Indian and Alaska Native, 0.7%Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between service liaison representative and representative duties and responsibilities

Service liaison representative example responsibilities.

  • Manage routine closing procedures, correspond extensively with problematic patrons and provide assistance with ATM's.
  • Assist incoming veterans with registering for services.
  • Work with student veterans to assist in creating veteran-friendly environment on campus.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
  • Work with multiple teams including scientists, developers, and QA to resolve user issues and to provide subject matter expertise.
  • Participate in QA candidate interviews.
  • Show more

Representative example responsibilities.

  • Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
  • Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Review EOB denials, appeals and/or rebilling as appropriate.
  • Certify of all requirements, policies, and procedures, including MSB.
  • Take inbound phone calls from member and providers explaining the EOB denial and payments
  • Show more

Service liaison representative vs representative skills

Common service liaison representative skills
  • Veterans, 32%
  • Press Releases, 19%
  • Client Accounts, 18%
  • Inbound Calls, 16%
  • Telephone Calls, 15%
Common representative skills
  • Cleanliness, 20%
  • Patients, 11%
  • Customer Issues, 10%
  • Customer Service, 10%
  • Data Entry, 6%
  • Outbound Calls, 3%

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