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Service superintendent vs service center manager

The differences between service superintendents and service center managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a service superintendent, becoming a service center manager takes usually requires 4-6 years. Additionally, a service superintendent has an average salary of $81,820, which is higher than the $40,821 average annual salary of a service center manager.

The top three skills for a service superintendent include customer satisfaction, logistics and training classes. The most important skills for a service center manager are OSHA, LTL, and payroll.

Service superintendent vs service center manager overview

Service SuperintendentService Center Manager
Yearly salary$81,820$40,821
Hourly rate$39.34$19.63
Growth rate7%6%
Number of jobs26,660319,460
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 61%
Average age5044
Years of experience26

Service superintendent vs service center manager salary

Service superintendents and service center managers have different pay scales, as shown below.

Service SuperintendentService Center Manager
Average salary$81,820$40,821
Salary rangeBetween $48,000 And $139,000Between $30,000 And $54,000
Highest paying CitySouth San Francisco, CASyracuse, NY
Highest paying stateCaliforniaRhode Island
Best paying companyPioneer Natural ResourcesCapgemini
Best paying industryTechnologyEnergy

Differences between service superintendent and service center manager education

There are a few differences between a service superintendent and a service center manager in terms of educational background:

Service SuperintendentService Center Manager
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Service superintendent vs service center manager demographics

Here are the differences between service superintendents' and service center managers' demographics:

Service SuperintendentService Center Manager
Average age5044
Gender ratioMale, 86.0% Female, 14.0%Male, 73.6% Female, 26.4%
Race ratioBlack or African American, 10.1% Unknown, 4.3% Hispanic or Latino, 14.0% Asian, 4.3% White, 66.8% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage5%10%

Differences between service superintendent and service center manager duties and responsibilities

Service superintendent example responsibilities.

  • Analyze traffic flow and develop strategies to manage logistics for passenger / airlift readiness.
  • Manage the daily cleaning and painting operations for 7 USCG certify vessels , 3 buildings, and five docks.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Lead small unit combat operations to include building clearing during multiple combat deployments.
  • Market and sell new, used and brokerage boats as a member of the sales department.
  • Do full audio installations and upgrades as well as repair existing systems on customer's boats.
  • Show more

Service center manager example responsibilities.

  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Provide security and custom control, inventory monthly auditing, inventory management, perform weekly payroll entry.
  • Implement OSHA and safety training programs, perform monthly safety inspections, conduct safety training and MSDS control.
  • Be knowledgeable regarding Medicare, Medicaid and insurance regulations.
  • Ensure delivery of high quality customer service and timely resolution of complex payroll issues.
  • Maintain quality standards and high levels of customer satisfaction for well-establish manufacturer of windows and doors.
  • Show more

Service superintendent vs service center manager skills

Common service superintendent skills
  • Customer Satisfaction, 27%
  • Logistics, 22%
  • Training Classes, 14%
  • OSHA, 8%
  • DOT, 3%
  • HVAC, 3%
Common service center manager skills
  • OSHA, 13%
  • LTL, 8%
  • Payroll, 7%
  • Provide Technical Assistance, 6%
  • Customer Satisfaction, 4%
  • Direct Reports, 4%

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