Dental Office Manager
Springfield, OH
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $48000 - $53000 /year + monthly and quarterly incentive earnings **
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Hire, develop, manage and retain the office staff
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
High school diploma or equivalent; college degree is preferred
A people centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
**Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
HCM Service Assurance PM/Lead(IT Consultant 3)
Columbus, OH
HCM Service Assurance PM/Lead(IT Consultant 3) (2500042H) Organization: Administrative ServicesAgency Contact Name and Information: Mark Rider, *********************** Unposting Date: OngoingWork Location: General Services Center 4200 Surface Road 1st Floor Columbus 43228-1313Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $50.09-69.27 per hour Schedule: Full-time Work Hours: M-F 8:00AM-5:00PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Computer Literacy, Interpreting Financial Statements, Accounting and Finance, Payroll/Benefits Administration, Project ManagementProfessional Skills: Active Learning, Verbal Communication, Written CommunicationPrimary Technology: ORACLE Agency OverviewAbout Us:The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state, secure state data and technology resources, and create efficiencies for our state government partners while keeping costs in check. DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services. The Office of Information Technology (OIT) delivers enterprise information technology and telecommunication services as well as IT policy and standards, lifecycle investment planning, and privacy and security management.Job DescriptionAbout us:Acts as primary Ohio Administrative Knowledge System (OAKS) interface to and from business owners and stakeholders and its Managed Services Vendors (MSV) to help ensure that OAKS HR/Payroll systems provide optimal levels of support for the HR/Payroll operations of the State of Ohio. In this role the HR/Payroll Systems Services Leader: Ensures contract adherence for MSV execution, service delivery, and overall performance across the portfolio of projects and day-to-day operations Proactively manages the business/customer relationship.Understands business priorities and portfolio of business initiatives to effectively manage customer expectations and set OAKS priorities.Works with business stakeholders and MSV personnel to translate business requirements into system solutions that may result in technical designs for enhancements, statements of work, and/or change order requests.Oversees requirements analysis and documentation.Coordinates use of MSV discretionary hours for enhancements.Develops Requests for Proposals, Statements of Work, and Change Requests for procured project services.Provides relevant OAKS HR/Payroll systems support status reports.Communicates OAKS operational events, priorities, deadlines, and outages.Studies and approves requests for enhancements to OAKS HR/Payroll system modules.Leads capacity planning and pipeline management.Reviews and approves production migrations.Acts as an escalation point to resolve serious HR/Payroll system issues.Leads, directs, and supervises the activities of a small team of information technology (IT) systems operations professionals that helps maintain the suite of OAKS HR/Payroll systems (primarily composed of Oracle/PeopleSoft systems) that support the HR/Payroll business needs of its state-wide customers. In this role the HR/Payroll Systems Services Leader:Gives directions to lower-level State and 1099 Contractor IT personnel who work in coordination with the MSV to support OAKS systems and operations.Works with business stakeholders and MSV to help guide overall day-to-day HR/Payroll operations and schedules.Drives collaboration with key business, MSV, Security, and other critical technical stakeholder organizations in support of business/technology operations and issue resolution.Helps resolve system issues and ensures that service level agreements are met.Proactively identifies and implements service improvements in operational delivery processes.Acts as Project Manager for projects related to OAKS HR/Payroll system modules (e.g., payroll, benefits, human resources, time and attendance and performance management). In this role the HR/Payroll Systems Services Leader:Manages or oversees multiple projects.Monitors project progress and attends information exchange and touchpoint meetings with project teams and stakeholders.Provides relevant project status reports (e.g., executive, OAKS management, weekly updates).Develops, implements, and enforces program and project policies and procedures.Oversees project financials and vendor contract compliance.Participates in review and approval of vendor estimates (e.g., level of effort).Studies and approves project deliverables.Coordinates business resource needs, capacity planning, and pipeline management.Performs overall project scheduling coordination Coordinates and supports business functional testing efforts.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of undergraduate core program coursework in information technology, electrical engineering or telecommunications; 5 yrs. exp. in information systems analysis, design & operations; 18 mos. exp. in project/program management; 2 courses or 6 mos. exp. in budgeting. -Or 12 mos. exp. as Information Technology Consultant 2, 64162. -Or equivalent of Minimum Class Qualifications for Employment noted above. Supplemental InformationKnowledge of:Project ManagementApplication management/outsourcing experience Computer ScienceSkill in:PeopleSoft Human Capital ManagementExperience working with MS office 365 suite Verbal and written communication skills in Large/complex organization Timekeeping systems Document Management SystemsHiring and Learning Management Systems Tier-One System Integrator firm providing PeopleSoft/Oracle professional services Ability to:Interface and resolve issues across all levels of an organization Upgrade and/or application patch, bundle, or image experience ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyCustomer Service Lead
Dublin, OH
Customer Service Team Lead - Night Shift
Full-time, Hourly
Department: Operations
Reports to: Customer Service Manager
Hybrid (combo of in-office and remote)
We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today
T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including:
Monitor phone, activation, email inboxes, and ticket queues
Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers
Answer escalated calls from Merchants and Master Agents
Analyze customer's needs, troubleshoot technical issues and provide appropriate solution
Team Management
Responsible to assist in meeting team goal service levels
Live monitoring of CSR phone calls
Develop and maintain a good relationship with customers, Master Agents and employees
Assist in CSR inquires
Escalate tickets to IT, Product, UI/UX, Sales, and Product Management
Other duties as assigned
Minimum Qualifications:
Associate degree or equivalent experience.
Ability to multi-task and work under pressure
Strong technical and computer skills
Ability to work directly with upper management
Patient and passionate personality
Communication skills
Ability to work in a fast-paced environment
Professional attitude towards customers and direct reports.
Fluency in Spanish a bonus
Why Should You Apply?
Paid Time Off
Comprehensive Medical, Vision and Dental
Matching 401k up to 4%
FMLA and Life Insurance
Tuition Reimbursement
Wellness Program
Employee Growth and Development Reimbursement Program
Discounted Rates for Multiple Handsets and Prepaid Wireless Rates
Beautiful nearby walking paths and park
Fun, value centered work atmosphere
Flexible work environment
T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.
Auto-ApplyService Excellence Manager
Columbus, OH
Join Our Dynamic Insurance Team - Unlock Your Potential!
Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential.
NOW HIRING:
✅ Licensed Life & Health Agents
✅ Unlicensed Individuals (We'll guide you through the licensing process!)
We're looking for our next leaders-those who want to build a career or an impactful part-time income stream.
Is This You?
✔ Willing to work hard and commit for long-term success?
✔ Ready to invest in yourself and your business?
✔ Self-motivated and disciplined, even when no one is watching?
✔ Coachable and eager to learn?
✔ Interested in a business that is both recession- and pandemic-proof?
If you answered YES to any of these, keep reading!
Why Choose Us?
💼 Work from anywhere - full-time or part-time, set your own schedule.
💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month.
📈 No cold calling - You'll only assist individuals who have already requested help.
❌ No sales quotas, no pressure, no pushy tactics.
🧑 🏫 World-class training & mentorship - Learn directly from top agents.
🎯 Daily pay from the insurance carriers you work with.
🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary
🏆 Ownership opportunities - Build your own agency (if desired).
🏥 Health insurance available for qualified agents.
🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom.
👉 Apply today and start your journey in financial services!
(
Results may vary. Your success depends on effort, skill, and commitment to training and sales systems.
)
Auto-ApplySupervisor Meter Services | Columbus, OH (DOT)
Columbus, OH
Bermex, Inc.Full time Regular
The Meter Services Supervisor reports to the Operations or Project Manager at Bermex. This position plays a key role in interacting with customers, holding knowledge of industry standards, interfacing with management from within and outside of the department, and leading special initiatives in the meter reading department. This position also requires a high degree of metering reading knowledge, excellent time management, and exceptional interpersonal communication skills.
What You'll Do
Meter Services Supervision:
Identify, investigate, and resolve issues ensuring deadlines are met
Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced
Work with Manager and other leaders to identify and address inefficiencies and opportunities for cost reduction
Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers
Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions
Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services
Requisition needed personnel, supplies, equipment, parts, or repair services
Meter Reading Assistance:
Drive vehicles or equipment to complete work assignments or to assist workers
Interpret transportation regulations, safety regulations, or company policies and procedures for workers
Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents
Resolve worker problems or collaborate with employees to assist in problem resolution
Perform or schedule repairs or preventive maintenance of vehicles and other equipment
Assist workers in tasks, as needed, such as reading daily meters/skips
Extensively walk and stand for much of the workday
Occasionally work outside in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc)
Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)
Customer Communication:
Handle customer inquiries when applicable or refer customer complaints to the appropriate authorities
Provide general information about the meter services to customers, when applicable
Use telephones, tablets, and/or computers to communicate
Other duties as assigned.
About You
Must Haves:
Education: High School Degree or GED
Experience: Must be 21 years of age or older. Must have at least 2 years of experience in project management or a similar supervisory role. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training
Nice to Have:
Education: Bachelor's Degree
Experience: 3 years of experience in smart metering supervision or a related field; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors
Your Skills:
Ability to multi-task, and work independently and as a team
Excellent leadership skills and ability to manage a team
Exceptional flexibility in daily routines and route scheduling
Project management skills
Proven understanding of industry standards
Adequate time management skills to facilitate worker efficiencies
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions, accordingly
Drug/Alcohol Testing:
Drug/alcohol testing is required
Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters
Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for full-time employees):
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Perks/Allowances
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (if applicable)
Boot allowance from approved vendors
Daily per diem for travel-based positions
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company: ACRT, Inc.
Auto-ApplySupervisor II - Data Center
Columbus, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Columbus, 585 Scherers Ct
Division: Solutions
Job Posting Title: Supervisor II - Data Center - 103503
Time Type: Full Time
Supervises and coordinates activities of Builds dept. supervisors, Builds dept. material handlers, Builds dept. team leads workers engaged in shipping, receiving, inspecting, storing, issuing, delivering, and maintaining records for a variety of materials, equipment, and supplies. Forecasts and schedules all Builds dept. activity with client, and other supporting contracting agencies. Provide management and clients with real-time information on work in progress and any active work stoppages that affect Service Level Agreement.
Tasks & Responsibilities:
* Oversees all Builds Dept. supervisors.
* Schedules material, training and readiness for Builds team functionality including standard builds, Decommissions, Rack moves, Starburst builds, Sub Week Server builds.
* Compiles special or routine reports for all Builds dept. related activity for management regarding financial or operational matters of assigned area and multiple shifts
* Primary Escalation point for any damage, quality, safety, or performance related issues within the Builds Dept.
* Analyzes various customer provided forecasts to align with local client Hardware Operations team to determine priorities, assignments and work methods required to meet schedules, utilizing knowledge of shipping procedures, routes, and rates
* Oversees, organizes, and coordinates annual inventory process
* Analyzes delivery and shipment history to resolve discrepancies between stock control records and inventory on hand; accountable for accurate, up-to-date records and stock.
* Ensure adequate safety measures are followed to protect client property and personnel.
* Inspects inbound material and escalates quality issues found during receipt inspection and prior to builds activity. Advises subordinates with questions or problems in any aspect of work activities
* Organizes layout of workstations, material storage areas, tools, and coordinates with other vendors for usage of shared spaces.
* Monitors work and client troubleshooting software for work stoppages and examines records for accuracy, neatness and conformance to policies and procedures.
* Participates in ordering of stock items to replenish levels.
* Ensures standardization of all Builds dept. activities and processes across all shifts and server platforms.
Deliverables & Achievables:
* Recommends and implements new or changes to procedures to improve efficiency.
* Final Quality control for Builds dept. activity prior to handoff to client. Provides feedback to clients on work in progress and estimated project completion dates.
* Trains Builds Dept. supervisors, team leads, and associates in server installation, tool usage, fiber handling, and tray population best practices.
Details/Specification/Explanation of the role specific skills
This is a senior level supervisory position. Solid interpersonal and analytical skills are required. Bachelor's degree or equivalent is required. Generally prefer 3-6 years' experience in material handling operations, with at least 3 years supervisory experience in Data Center Builds Operations.
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Easy ApplyField Service Manager Branch
Columbus, OH
:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Responsibilities:**
+ Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
+ Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
+ Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
+ Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.
**Qualifications:**
+ High school diploma and prior experience as a Field Service Technician
+ Prior experience as a Dispatcher and/or Supervisor preferred
+ Strong technical/repair knowledge
+ Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
+ Valid driver's license, good driving record, and the ability to safely operate lift trucks
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Facilities Support Supervisor
Columbus, OH
Job Title: Facilities Support Supervisor
Department: Buildings & Grounds
Reports To: Facilities Support Manager
Supervisory Responsibility: Facilities Support Staff
FLSA Status: Regular, Full-Time, Non-exempt
Work schedule: 7:30am - 4pm, Sunday - Thursday
Tuesday - Saturday
______________________________________________________________________
Job Summary:
The Facilities Support Supervisor supervises and coordinates activities of facilities staff to ensure that museum buildings and grounds are maintained in a clean, safe, and orderly condition. They/them supervise the training and ongoing performance of facilities support staff in janitorial methods and procedures and proper operation of equipment. This position is responsible for the oversight of daily cleaning duties and special cleaning projects across multiple job sites, while providing coverage and support throughout the organization's buildings. Inspects work performed to ensure performance to specifications and established standards. Notifies Facilities Operations Manager of needed repairs. Assists with cleaning snow or debris from sidewalks and parking surfaces.
Duties & Responsibilities:
Manages employee time sheets. Reports excessive employee absences or deficiencies to the Facilities Support Manager documenting performance issues as they occur.
Supervises training of Facilities Support staff, including understanding of museum procedures, proper use of chemicals, and special procedures for cleaning in and around galleries where art is displayed. Guides, directs and motivates facilities staff members, including setting performance standards and monitoring performance.
Oversees and participates in cleaning of all museum facilities including sweeping, vacuuming, mopping, dusting, shampooing, steam cleaning, striping, waxing, polishing and buffing floors, carpets, and furniture. Ensures rubbish is properly placed in dumpster and/or recycling bins. Ensures all restrooms are cleaned, sanitized and replenished with supplies. Responds to spills or other housekeeping emergencies as required. Oversees cleaning of drinking fountains, mirrors, tables, walls, fixtures, blinds, light fixtures, windows, metal and woodwork.
Directs personnel in picking up litter from around building and grounds daily.
Performs corrective or remedial duties as necessary.
Perform fill-in or substitute duties as necessary, which include but not limited to evening events
Assist Facilities Support Staff with getting the building open and with the upkeep of the building
Inspects and maintains custodial equipment and small tools for proper operating condition.
Receives and maintains inventory of cleaning chemicals and supplies. Report product that is needed to Facilities Operations Manager.
Attends regular departmental and operational meetings to discuss priorities, share updates, and coordinate tasks
Maintains a moderate degree of public contact. Uses excellent customer service skills. Establishes and maintains effective working relationships with other staff, trustees, donors, volunteers, and all members of the general public.
Attendance at work is an essential function of this position.
Other duties as assigned.
Compiles with all applicable safety rules, regulations, standards, and emergency procedures, including OSHA, federal, state, and local security techniques, and standards. Plans work with safety and security front of mind. Continually assesses safety conditions to ensure individual and workplace safety, and safety of visitors and staff. Promotes visitor safety and building security.
Qualifications:
High School Diploma or GED. Ability to read, write, perform basic math.
Knowledge of building housekeeping and janitorial procedures and equipment.
Excellent communications skills required. Effectively communicating with all levels of staff and public.
Must be able to read and follow written instructions.
Must be able to establish and maintain working relationships with co-workers, other museum staff members, volunteers, and the general public.
Proficient with windows programs (Outlook, Word, Excel, Teams)
1 year janitorial or related experience
1 year leadership/supervisory experience
Strong organizational skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to reach with hands and arms. The employee frequently is required to stand; walk; and use hands to finger, handle or feel or to operate objects, tools, or controls. The employee is occasionally required to sit; climb or balance, stoop, kneel crouch, or crawl; and talk or hear.
The employee must be able to climb to heights of 30' or higher. The employee must have the ability climb ladders or trusses and operate a power lift.
The employee may frequently lift and/or move up to 80 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
The noise level in the work environment is moderate.
While performing the duties of this job, the employee occasionally works near moving mechanical parts. Work is performed inside/outside in all types of weather conditions. The employee is occasionally exposed to cold, wet and/or humid conditions and lightning.
Auto-ApplyCustomer Service Supervisor
Grove City, OH
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
Cybersecurity Identity and Access Management Supervisor
Columbus, OH
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
+ Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
+ Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
+ Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
+ Ensure compliance with DoD Instruction 8520.03, _Identity Authentication for Information Systems_ , validating appropriate access authorization to systems, data, and network resources.
+ Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
+ Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
+ Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
**REQUIRED QUALIFICATIONS**
**Experience**
+ Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
+ Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
**Certifications**
+ Must have a DoD 8570.01 IAM Level I baseline certification:
+ Certified Authorization Professional (CAP)
+ Certified Network Defender (CND)
+ Cloud+ GSLC
+ Security+ CE
+ Healthcare Information Security and Privacy Practitioner
**Clearance**
+ Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
**Overview**
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
+ Type of environment: Office Environment
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: Less than 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
U.S. Citizen
Secret Clearance
**OTHER DUTIES**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**Job Locations** _US-VA-Fort Belvoir | US-MI-Battle Creek | US-OH-Columbus | US-PA-New Cumberland | US-OH-Dayton_
**ID** _2025-8544_
**Category** _Information Technology_
**Type** _Regular Full-Time_
Cybersecurity Identity and Access Management Supervisor
Columbus, OH
Responsibilities & Qualifications
RESPONSIBILITIES
Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems.
Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures.
Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight.
Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance.
Ensure compliance with DoD Instruction 8520.03,
Identity Authentication for Information Systems
, validating appropriate access authorization to systems, data, and network resources.
Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management.
Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes.
Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture.
REQUIRED QUALIFICATIONS
Experience
Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines.
Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams.
Certifications
Must have a DoD 8570.01 IAM Level I baseline certification:
Certified Authorization Professional (CAP)
Certified Network Defender (CND)
Cloud+
GSLC
Security+ CE
Healthcare Information Security and Privacy Practitioner
Clearance
Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance.
Overview
We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations)
Type of environment: Office Environment
Noise level: Medium
Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
U.S. Citizen
Secret Clearance
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
Auto-ApplyPractice Services Manager
Columbus, OH
Job Description
Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking a full-time Practice Services Manager to join our firm. The Practice Services Manager will support the business performance and daily operational needs of the firm's Practice Groups, playing a key role in advancing Practice Group and the firm-wide strategic goals. This position also helps foster a positive and inclusive work environment that encourages teamwork, collaboration and cross-functional cooperation across groups, teams, and offices.
The ideal candidate will bring strong leadership skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, professional services environment.
Key Responsibilities:
Review and analyze monthly financial reports on attorney productivity, time entry, workflow, and other firm metrics to monitor key performance indicators. Highlight trends and key insights from the analysis and help identify opportunities for improving performance against goals. Promote appropriate and effective delegation of work based on expertise and experience.
Collaborate with colleagues in Finance, Pricing, Legal Project Management, Data & Innovation and other departments to address ongoing and ad hoc information, reporting and technology needs.
Support the planning and execution of Practice Group meetings and retreats by coordinating with appropriate administrative departments, preparing and communicating agendas and materials, and developing and executing action items.
Facilitate communication and collaboration within and across Practice Groups to enhance teamwork and cross-functional cooperation.
Proactively identify opportunities for process and practice improvements. Partner with Practice Group members to develop and implement best practices and promote knowledge sharing across Practice Groups.
Support and manage Practice Group initiatives by engaging administrative departments to ensure Practice Group Leaders and Practice Groups receive support in all service areas.
Partner with the Director(s) of Practice Services and Practice Group Leaders to develop specific financial goals, objectives, targets, and measures for each Practice Group and for the Department as a whole. Assist with the annual revenue budget preparation and the management of other planning processes.
Participate in the formulation of Practice Group expense budgets. Develop and manage specific Practice Group budgets.
Collaborate with Practice Group Leaders, Directors of Practice Services and Pricing to establish attorney billing rates.
Monitor and analyze Practice Group performance, including financial review, provide recommendations for corrective action when necessary, and assist with follow-up.
Understand and apply Practice Group, attorney, and client profitability models. Support Practice Group Leaders and attorneys in achieving acceptable levels of profitability.
Assist Practice Group Leaders with attorney workforce planning and forecasting, as well as attorney recruitment, retention, and training. Provide input on attorney evaluation, compensation and advancement.
Participate in and assist with follow-up activities to performance evaluations for associates and partners.
Assist with the integration of attorneys into Practice Groups, with emphasis on new associates.
Coordinate with Practice Group members and other firm personnel to ensure a smooth transition of client work and the proper handling of administrative tasks related to attorney retirements or departures.
Assist in the development, execution, and monitoring of Practice Group and Department business plans.
Support Practice Group Leaders to drive strategic and profitable growth and provide targeted support in the execution and management of day-to-day initiatives and activities toward that goal.
Participate actively in Department/Practice Group/Partner meetings, retreats and special events.
Assist in the development, execution, and tracking of strategic initiatives, goals and long-term plans for the Practice Group(s) and Department(s).
Job Requirements:
Bachelor's degree required. J.D. or MBA highly desirable.
Minimum three years of experience in roles involving leadership/management, business operations, project management, financial analysis/reporting.
Experience in a professional services firm required; law firm experience is highly desirable. Experience as a practicing attorney is helpful but not required.
Demonstrated career progression involving increasingly complex leadership or management assignments and responsibilities.
Demonstrated diplomacy and professional presence to build relationships and gain the confidence of internal stakeholders as a trusted advisor. Strong client service and team mindset.
Strong client service orientation and collaborative mindset; able to work effectively with multiple stakeholders to achieve buy-in and results.
Commitment to handle confidential and sensitive information with the appropriate discretion.
Strong interpersonal and management coaching skills.
Strong planning and organization skills.
Excellent written and verbal communication skills.
Ability to manage multiple projects and competing priorities at once, problem solve, and work well under tight time constraints.
Strong business and financial acumen; sound judgment and analytical thinking with strong attention to detail.
Motivated self-starter. Proactive approach and the ability to work “hands-on”, as required.
Ability to work effectively with individuals at all levels, including in challenging situations.
Cultural awareness to individuals from a broad range of backgrounds, including race, ethnicity, religion, gender, sexual orientation, gender identity and disability.
Ability to understand unconscious bias and its effect on recruiting, hiring, performance and advancement.
Ability to quickly shift priorities in a fast-paced and growing environment.
Ability to work over 40 hours per week and travel as needed across the firm's footprint. Weekend travel may be required from time to time. Travel time estimates are moderate (15-20%).
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Barista Service Manager
Columbus, OH
Team Member Title: Service Manager - Morning Ritual
Team: The Goat & Morning Ritual
Team Member Description: Full Time
Who We Are:
Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you'll find your why and your place to belong.
Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?
The Team You Will Join:
In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others.
The Difference You Will Make:
This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards.
Who You Are:
In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike.
Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift
Continuous push to meet financial objectives and drive to increase sales and customer base.
Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment.
Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees.
Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience.
Maintains an environment that meets health and safety regulations as it relates to restaurant expectations.
Manages vendor communication, support equipment maintenance and repair as applicable.
Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations.
Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner.
Assists with food prep, cooking, serving or bar duties when required.
Prepares employee schedules if needed and manages staff under the direction of the General Manager.
Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service.
Coordinates and manages all on-site barista training initiatives and programs.
Support initiatives at The Goat restaurant, including operational support and other duties as needed.
Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed.
Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager.
What You'll Bring:
Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred.
High school degree or equivalent is required.
This role requires outstanding and proven customer service and experience delivery skills.
One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives.
Excellent time management skills required.
Service Managers must be able to multitask and work in a fast-paced, dynamic environment.
ServSafe certification preferred.
TABC Certification where applicable
How We'll Take Care of You:
At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.
Here are just some of the benefits we offer for being part of our team:
Full Suite of Health Benefits
Retirement Plan with Company Match
Competitive PTO policy
Generous parental and family leave
Strong Company Culture
Career Growth Opportunities
Community Engagement and Volunteerism
FT123
Lifestyle Communities (LC) is an Equal Opportunity Employer.
Auto-ApplySupport Services Supervisor
Whitehall, OH
Job Details Whitehall, OH Hybrid Full Time $56000.00 - $70000.00 Salary/year 40 - 50%Description
The Buckeye Ranch is seeking a Support Services Supervisor to join our Shared Services department. The Support Services Supervisor provides oversight to a group of team members performing varying duties. Those duties include providing comprehensive service coordination and connecting children and families to essential community resources as well as placement finding and kinship assessments. This position works closely with the Clinical Supervisor to process referrals, coordinate the visitation schedule, and discharge planning. The Support Services Supervisor evaluates and implements support services in Columbus and Cincinnati regions.
Learn about The Buckeye Ranch:
For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they're empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives..
Our benefits:
Benefit effective date: First of the month following 30 days of employment.
Wonderful medical, dental, and vision insurance.
Paid Time Off (Three weeks within the first year)
Company Paid Life Insurance
Company Paid Short Term Disability
401K + Employer Contribution
Non-Profit Student Loan Forgiveness Program
Employee Assistance Program
Tuition Assistance
Employee Referral Program
Qualifications
Who you are:
You have a bachelor's degree in a human services related field; master's preferred.
You have previous experience in child welfare.
Four years required with a bachelor's degree
Two years required with a master's degree.
You have an active driver's license and proof of auto insurance.
Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen, references, FBI/BCI background check, ARCS registries check, and SACWIS database checks. At this time, The Buckeye Ranch is unable to provide visa sponsorship. Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.
#TBR002
Service Manager
Columbus, OH
Coordinates activities of technicians engaged with servicing and repairing cars, trucks, SUVs, crossovers and other automotive vehicles. Sells necessary automotive supplies, accessories and required repairs to the customer for their automotive vehicle. Supervises shop area to maximize profit level of the store.
ESSENTIAL FUCNTIONS OF THE JOB
Schedules daily repair work of the back shop staff (automotive technicians, alignment technicians, and tire/lube technicians) based on availability of equipment and personnel.
Assists in the repair, diagnoses and estimates of system(s) repair costs(s). Secures customer approval to perform repairs.
Inspects and drives repaired vehicles to verify repairs.
Keeps inventory of repair parts and equipment and requisitions replacements stock within guidelines of inventory control.
Performs miscellaneous service work of job assignments, such as opening and closing store and stocking of tires.
MARGINAL FUCNTIONS OF THE JOB
Ensures equipment is clean and working properly. Analyzes defective equipment to determine cause of trouble and performs repairs on equipment.
Collects cash from customer for purchases and makes change, and/or charges purchases using customer's credit card.
Trains workers and demonstrates repair and maintenance of vehicles.
Evaluates performance of technicians and back shop personnel.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Knowledge
Length of training to perform at minimum levels: 1 to 2 years
Valid driver's license required.
Experience
4+ years' experience and an automotive technician.
Working knowledge of automotive systems.
Proficient use of tools and equipment used in the repair and service of automotive vehicle systems.
WORKING CONDITIONS
Works 40+ hours per week (overtime expected).
Exposure to extremes in temperature due to nature and activity of business.
Chemical exposure/contact to various solvents, lubricants and fluids used in the repair and service of automotive vehicles.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Barista Service Manager
Columbus, OH
* Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong.
Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact?
The Team You Will Join:
In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others.
The Difference You Will Make:
This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards.
Who You Are:
* In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike.
* Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift
* Continuous push to meet financial objectives and drive to increase sales and customer base.
* Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment.
* Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees.
* Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience.
* Maintains an environment that meets health and safety regulations as it relates to restaurant expectations.
* Manages vendor communication, support equipment maintenance and repair as applicable.
* Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations.
* Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner.
* Assists with food prep, cooking, serving or bar duties when required.
* Prepares employee schedules if needed and manages staff under the direction of the General Manager.
* Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service.
* Coordinates and manages all on-site barista training initiatives and programs.
* Support initiatives at The Goat restaurant, including operational support and other duties as needed.
* Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed.
* Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager.
What You'll Bring:
* Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred.
* High school degree or equivalent is required.
* This role requires outstanding and proven customer service and experience delivery skills.
* One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives.
* Excellent time management skills required.
* Service Managers must be able to multitask and work in a fast-paced, dynamic environment.
* ServSafe certification preferred.
* TABC Certification where applicable
How We'll Take Care of You:
At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.
Here are just some of the benefits we offer for being part of our team:
* Full Suite of Health Benefits
* Retirement Plan with Company Match
* Competitive PTO policy
* Generous parental and family leave
* Strong Company Culture
* Career Growth Opportunities
* Community Engagement and Volunteerism
FT123
Lifestyle Communities (LC) is an Equal Opportunity Employer.
Auto-ApplyDining Services Supervisor
Dublin, OH
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyAssistant Supervisor
Columbus, OH
Job Description
Ferguson Construction is a leading general contracting and construction management firm with over 100 years of industry expertise. We handle a diverse range of projects, including industrial, commercial, healthcare, and institutional buildings. Our reputation for excellence is built on our comprehensive services, including in-house design and self-performing key trades such as concrete, masonry, steel erection, carpentry, and sheet metal.
The Assistant Supervisor supports site supervision by assisting with daily construction activities, ensuring compliance with plans and safety standards, and helping to manage on-site resources. This role is ideal for someone looking to advance their career in construction management.
Qualifications
• High school diploma or equivalent; vocational training in construction management is a plus.
• 2+ years of related experience.
• Experience with site management tasks, safety protocols, and understanding of construction plans is advantageous.
• In depth understanding of construction processes, safety regulations, and site management.
• Good verbal and written communication skills for effective interaction with team members, subcontractors, and supervisors.
• Demonstrated leadership experience.
Essential Duties
• Assist with supervising daily construction activities to ensure work is performed according to plans and specifications.
• Coordinate tasks among different trades and subcontractors to facilitate smooth project execution.
• Support safety protocols on-site to maintain a secure working environment for all personnel.
• Monitor construction work to ensure it meets quality standards and project requirements.
• Help manage materials and equipment on-site, ensuring availability and proper use.
• Maintain site documentation, including daily logs, inspection reports, and safety records.
• Facilitate effective communication between workers, supervisors, and stakeholders to resolve issues promptly.
• Provide regular updates on project progress and any issues to the site supervisor or project manager.
Ferguson Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.
Applicants for this position must be currently legally authorized to work in the United States on a full-time basis.
Learn why Ferguson is the perfect place to build your career in this informative video:
All applicants who are offered employment with Ferguson Construction Company will be subject to a background investigation and drug test. Offers of employment are contingent on the successful completion of a background investigation and drug test conducted in accordance with Ferguson Construction policy and state law.
Team Leader Nutrition Services
Marion, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Works under the direct supervision of the Area Manager and Supervisors as assigned. Assists in the day-to-day leadership and direction of the operation with, and in the absence of the Manager/ Supervisor. Assists with the training and evaluation of employees as assigned. Assists Manager in daily operations to achieve optimum cost controls in an effort to maximize revenue and minimize cost. Serves as front-line worker as necessary.
**Responsibilities And Duties:**
60%
Supervises and directs the daily activities of any cost center in the absence of the Manager/Supervisor. Performs all duties required of workers and routinely works a line position during peak hours. Helps to develop coworkers, providing a leadership role in promoting team efforts. Maximum motivation of employees, 2-way communication and sharing of ideas to improve service to customers.
15%
Assists in monitoring and evaluation of services, qualities, operation costs and revenue generation. Suggests modification as clientele or environment changes. Assists manager/supervisor in the
15%
Assists Manager in employee training and scheduling, enforces policies and procedures, disciplines as appropriate. Contributes to managers writing of performance reviews.
10%
Assists by performing specialized to routine duties normally performed by a supervisor or manager such as closing out cash registers, checking tray line, performing food quality checks, etc.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
Good human relations. - Knowledge of high quality food preparation and service. - Safe and sanitary food handling techniques. - Two years Experience in a high quality, high volume food service operation.
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
40
**Department**
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Donor Services Manager
Columbus, OH
ABOUT US Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facilitysituated two miles from downtown Columbusfeatures glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Childrens Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all.
MISSION
As a premier botanical garden destination, we connect people to nature and create life enhancing experiences.
VISION
Envision a world that celebrates nature as essential to the human experience.
JOB SUMMARY
The Donor Services Manager is a donor-centric role, ensuring that making a gift to the Conservatory is a pleasant and seamless process. This position oversees the Conservatorys confidential donor/prospect database, manages the Development Coordinators use of the database, and supports all areas of development including financial reporting and reconciliation. This position plays the lead role in maturing the development teams ability to offer and accept more complex gift types. The role is also responsible for generating and analyzing reports/queries, assisting with donor/prospect research and plans, and general compliance with gift and non-profit regulations. This position reports to the Associate Director of Development.
Additional Information: This is a hybrid full-time exempt position based in Columbus, Ohio.
This position is eligible for the Conservatory's benefit package offered to full-time employees, which includes medical, dental and vision insurance, company paid Life/AD&D/Short-Term and Long-Term Disability insurance, participation in the Ohio Public Employees Retirement Program (OPERS), optional 457(b) Deferred Compensation plan, generous Paid Time Off (PTO), and complimentary membership to the Conservatory.
Compensation: $55,000 - $62,000 annual salary.
RESPONSIBILITIES
Donor Services and Programs:
* In service to the team Annual Operating Fundraising goal and in alignment with the Development Team calendar, initiates and oversees the spring, fall lapsed and end of year appeal processes, ensuring all constituent groups have the opportunity to support the mission.
* Regularly ensures giving and registration mechanisms: i.e. webpages, on-site giving options, and donation forms are accurate, trackable, and simple for donors to use.
* In partnership with the Assoc. Director of Development and the Grant and Development Writer, ensures the giving pages of the website are updated at least annually with new information such as tax law changes, giving initiative changes, or new compelling donor testimonials.
* In partnership with the Grant and Development Writer, ensures donor acknowledgement letters are updated annually.
* Oversees the Development Coordinators implementation of the Donor Stewardship Plan including timely acknowledgements, milestones, Development Committee outreach and manages the implementation and budget of the new, internal stewardship store.
Data Management:
* Maintains knowledge & understanding of organizations major programs and initiatives supported by philanthropy, and ensures this knowledge is applied to quality gift/pledge entry in compliance with GAAP rules and Tessitura functions.
* Monitors incoming gifts from all sources and oversees the quality of data/gift entry, generates reports on YTD and projected fundraising, and manages the financial reconciliation with the Controller/Finance team monthly or as requested.
* Handles organizational and constituent data with absolute discretion, troubleshoots and problem-solves to maintain integrity.
* Serves as the Development departments database technical consultant and subject matter expert.
* Serves as primary point of contact with the Conservatorys CRM Manager, attends training sessions as needed, and maintains a presence within the Tessitura community.
* Supports the Development Plan by creating dashboards and reports that support fundraising KPI reporting, completes queries including donor and mailing lists, produces routine and custom reports, and produces recommendations/analysis of the same for the team and the VP of Philanthropy.
* Conducts prospect research through software and Internet resources for donor cultivation and stewardship, as requested; manages the iWave contract.
* Supports moves management, through ensuring Tessitura functionality, quality portfolio/plan set up and participating in annual portfolio reviews for major gift fundraisers.
* Develops written documentation, internal operating procedures and end-user instructions for Tessitura and ancillary software.
* Trains and notifies the team of changes in data entry and procedures; assists with setting up new user accounts.
* Enters donor/prospect actions and relevant information in Tessitura as requested/needed.
Administrative Management:
* Manages and mentors the Development Coordinator (DC) in all areas, including performance management and payroll duties.
* With VP of Philanthropy, develops and manages the written and actual Standard Operating Procedures for all accepted gift vehicles at the Conservatory.
* Leads the pledge set-up, payment, write off, and credit card recurring gift processes.
* Seeks to ensure FPC/FOC is in compliance with tax laws, and manages the DC in maintaining the FPC AOI, Solicitors License, USPS nonprofit rate, and other compliance needs.
* Supplies materials for the President and CEO as requested.
* Supports the Development departments donor and member events as needed, which may include occasional evening and weekend availability.
* Performs other duties as assigned.
KNOWLEDGE AND EXPERIENCE REQUIRED
* Bachelors Degree.
* Demonstrated experience with data analysis and data-driven decision making.
* 3+ years work experience with Tessitura.
* Experience working with donors in either cultivation or stewardship efforts.
* Experience with end-user support, data integrity and reporting.
* Extensive computer and software knowledge, including a high level proficiency with Microsoft suite, Microsoft Word, Excel, PowerPoint, Teams.
SKILLS REQUIRED AND RESULTS TYPICALLY ACHIEVED
* Highly organized and accurate with strong attention to detail.
* Strong analytical and problem-solving skills.
* Excellent written and verbal communication skills, including presentation and management skills.
* Mature judgment, including discretion handling confidential donor personal and financial information.
* Excellent interpersonal and customer service skills, with the ability to develop and maintain effective working relationships.
* Self-starter with the ability to work independently, set priorities and meet deadlines.
* Ability to multi-task in a fast-paced environment.
* Flexibility to work occasional evenings and weekends.
EEO Statement:
Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.