Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between service team members and maintenance team members can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service team member, becoming a maintenance team member takes usually requires 2-4 years. Additionally, a maintenance team member has an average salary of $29,032, which is higher than the $27,393 average annual salary of a service team member.
The top three skills for a service team member include customer service, work ethic and basic math. The most important skills for a maintenance team member are cleanliness, pallets, and ladders.
| Service Team Member | Maintenance Team Member | |
| Yearly salary | $27,393 | $29,032 |
| Hourly rate | $13.17 | $13.96 |
| Growth rate | -4% | 5% |
| Number of jobs | 214,808 | 245,467 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 45% |
| Average age | 40 | 47 |
| Years of experience | 12 | 4 |
A service team member is responsible for coordinating closely with the rest of the team to execute a task accurately and efficiently, following the organization's protocols, and maintaining the highest customer satisfaction. Service team members work with various industries, usually employed in customer-facing industries, including financial, healthcare, and food sectors. They are trained to provide the best customer service, help the organization reach its long-term goals and objectives, and generate more revenues.
Inspection, performance, and maintenance are the major functions of a maintenance team member. They are the ones responsible for repairing, fixing, monitoring, and ensuring that the equipment or tools are utilized properly without having any issues. This job position requires someone who is organized and can multi-task because of the unpredictable nature of the job.
Service team members and maintenance team members have different pay scales, as shown below.
| Service Team Member | Maintenance Team Member | |
| Average salary | $27,393 | $29,032 |
| Salary range | Between $20,000 And $36,000 | Between $22,000 And $36,000 |
| Highest paying City | Seattle, WA | Seattle, WA |
| Highest paying state | Massachusetts | Alaska |
| Best paying company | Citi | Deloitte |
| Best paying industry | Retail | Technology |
There are a few differences between a service team member and a maintenance team member in terms of educational background:
| Service Team Member | Maintenance Team Member | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service team members' and maintenance team members' demographics:
| Service Team Member | Maintenance Team Member | |
| Average age | 40 | 47 |
| Gender ratio | Male, 39.4% Female, 60.6% | Male, 68.2% Female, 31.8% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.2% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% | Black or African American, 11.7% Unknown, 4.3% Hispanic or Latino, 17.6% Asian, 4.7% White, 60.6% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 7% | 2% |