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The differences between service team members and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service team member and a sales associate and customer service. Additionally, a sales associate and customer service has an average salary of $28,654, which is higher than the $27,393 average annual salary of a service team member.
The top three skills for a service team member include customer service, work ethic and basic math. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Service Team Member | Sales Associate And Customer Service | |
| Yearly salary | $27,393 | $28,654 |
| Hourly rate | $13.17 | $13.78 |
| Growth rate | -4% | -4% |
| Number of jobs | 214,808 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | High School Diploma, 34% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A service team member is responsible for coordinating closely with the rest of the team to execute a task accurately and efficiently, following the organization's protocols, and maintaining the highest customer satisfaction. Service team members work with various industries, usually employed in customer-facing industries, including financial, healthcare, and food sectors. They are trained to provide the best customer service, help the organization reach its long-term goals and objectives, and generate more revenues.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Service team members and sales associate and customer services have different pay scales, as shown below.
| Service Team Member | Sales Associate And Customer Service | |
| Average salary | $27,393 | $28,654 |
| Salary range | Between $20,000 And $36,000 | Between $21,000 And $38,000 |
| Highest paying City | Seattle, WA | Bellevue, WA |
| Highest paying state | Massachusetts | Connecticut |
| Best paying company | Citi | GEICO |
| Best paying industry | Retail | Manufacturing |
There are a few differences between a service team member and a sales associate and customer service in terms of educational background:
| Service Team Member | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 49% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service team members' and sales associate and customer services' demographics:
| Service Team Member | Sales Associate And Customer Service | |
| Average age | 40 | 40 |
| Gender ratio | Male, 39.4% Female, 60.6% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.2% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |