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The differences between shift lead managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a shift lead manager, becoming a floor manager takes usually requires 4-6 years. Additionally, a floor manager has an average salary of $43,813, which is higher than the $34,547 average annual salary of a shift lead manager.
The top three skills for a shift lead manager include math, management and food safety. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Shift Lead Manager | Floor Manager | |
| Yearly salary | $34,547 | $43,813 |
| Hourly rate | $16.61 | $21.06 |
| Growth rate | 10% | 6% |
| Number of jobs | 274,021 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 49% |
| Average age | 39 | 43 |
| Years of experience | 4 | 6 |
A shift lead manager is an employee who is responsible for supervising the daily activities of a store, particularly in creating schedules and assigning them to staff members. Shift lead managers are required to monitor the team's performance and manage the requests of employees. They must open registers and close them by the end of the day and prepare cash to be deposited. Shift lead managers are also required to handle customer issues and report them to the management during the shift.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Shift lead managers and floor managers have different pay scales, as shown below.
| Shift Lead Manager | Floor Manager | |
| Average salary | $34,547 | $43,813 |
| Salary range | Between $26,000 And $44,000 | Between $32,000 And $58,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Oil States International |
| Best paying industry | - | Telecommunication |
There are a few differences between a shift lead manager and a floor manager in terms of educational background:
| Shift Lead Manager | Floor Manager | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | Cornell University | SUNY College of Technology at Delhi |
Here are the differences between shift lead managers' and floor managers' demographics:
| Shift Lead Manager | Floor Manager | |
| Average age | 39 | 43 |
| Gender ratio | Male, 44.3% Female, 55.7% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 11.1% Unknown, 4.9% Hispanic or Latino, 18.2% Asian, 8.1% White, 57.2% American Indian and Alaska Native, 0.6% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 9% |