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Shift manager vs department manager

The differences between shift managers and department managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a shift manager, becoming a department manager takes usually requires 4-6 years. Additionally, a department manager has an average salary of $67,160, which is higher than the $32,110 average annual salary of a shift manager.

The top three skills for a shift manager include cleanliness, inventory management and management. The most important skills for a department manager are inventory management, sales promotions, and cleanliness.

Shift manager vs department manager overview

Shift ManagerDepartment Manager
Yearly salary$32,110$67,160
Hourly rate$15.44$32.29
Growth rate10%5%
Number of jobs335,517330,327
Job satisfaction-4
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 46%
Average age3943
Years of experience46

What does a shift manager do?

Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.

What does a department manager do?

Department managers oversee the operations of the department they are assigned to. They manage all aspects of the operation, including finance, sales, quality control, and human resources. They set department goals and the steps the team needs to take to ensure that the goals are met. Department managers are also in charge of training team members so that these team members will be able to work together harmoniously. They should also be able to keep the team's goal in sight and adjust their strategy as needed.

Shift manager vs department manager salary

Shift managers and department managers have different pay scales, as shown below.

Shift ManagerDepartment Manager
Average salary$32,110$67,160
Salary rangeBetween $23,000 And $43,000Between $39,000 And $115,000
Highest paying CityLos Angeles, CANew York, NY
Highest paying stateCaliforniaNew Jersey
Best paying companyABBRalph Lauren
Best paying industryRetailManufacturing

Differences between shift manager and department manager education

There are a few differences between a shift manager and a department manager in terms of educational background:

Shift ManagerDepartment Manager
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeCornell UniversitySUNY College of Technology at Delhi

Shift manager vs department manager demographics

Here are the differences between shift managers' and department managers' demographics:

Shift ManagerDepartment Manager
Average age3943
Gender ratioMale, 43.1% Female, 56.9%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 16.8% Asian, 7.0% White, 61.6% American Indian and Alaska Native, 0.7%
LGBT Percentage10%9%

Differences between shift manager and department manager duties and responsibilities

Shift manager example responsibilities.

  • Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
  • Manage FOH to insure all guests are happy and well taken care of.
  • Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
  • Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
  • Receive SERVSAFE certification along with online management courses.
  • Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.
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Department manager example responsibilities.

  • Participate in company's ISO certification program, successfully achieving ISO [] and AS9100 certification.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Manage electronics, wireless connection center, layaway and online order/pickup departments.
  • Develop schedules; manage payroll; multitask extensively to ensure competing requirements are complete.
  • Monitor and maximize sales and payroll by identifying sales opportunities and managing controllable expenses.
  • Manage geotechnical aspects of an EIR/EIS for a coastal development in an environmentally sensitive lagoon.
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Shift manager vs department manager skills

Common shift manager skills
  • Cleanliness, 35%
  • Inventory Management, 13%
  • Management, 10%
  • Leadership, 5%
  • Customer Service, 3%
  • Help Support, 3%
Common department manager skills
  • Inventory Management, 38%
  • Sales Promotions, 17%
  • Cleanliness, 13%
  • Customer Service, 8%
  • Sales Floor, 3%
  • Product Knowledge, 2%

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