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The differences between shift managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a shift manager, becoming a floor manager takes usually requires 4-6 years. Additionally, a floor manager has an average salary of $43,813, which is higher than the $32,110 average annual salary of a shift manager.
The top three skills for a shift manager include cleanliness, inventory management and management. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Shift Manager | Floor Manager | |
| Yearly salary | $32,110 | $43,813 |
| Hourly rate | $15.44 | $21.06 |
| Growth rate | 10% | 6% |
| Number of jobs | 335,517 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 49% |
| Average age | 39 | 43 |
| Years of experience | 4 | 6 |
Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Shift managers and floor managers have different pay scales, as shown below.
| Shift Manager | Floor Manager | |
| Average salary | $32,110 | $43,813 |
| Salary range | Between $23,000 And $43,000 | Between $32,000 And $58,000 |
| Highest paying City | Los Angeles, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | ABB | Oil States International |
| Best paying industry | Retail | Telecommunication |
There are a few differences between a shift manager and a floor manager in terms of educational background:
| Shift Manager | Floor Manager | |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | Cornell University | SUNY College of Technology at Delhi |
Here are the differences between shift managers' and floor managers' demographics:
| Shift Manager | Floor Manager | |
| Average age | 39 | 43 |
| Gender ratio | Male, 43.1% Female, 56.9% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 9% |