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Shift manager vs night manager

The differences between shift managers and night managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a shift manager, becoming a night manager takes usually requires 4-6 years. Additionally, a night manager has an average salary of $41,998, which is higher than the $32,110 average annual salary of a shift manager.

The top three skills for a shift manager include cleanliness, inventory management and management. The most important skills for a night manager are cash handling, customer service, and safety procedures.

Shift manager vs night manager overview

Shift ManagerNight Manager
Yearly salary$32,110$41,998
Hourly rate$15.44$20.19
Growth rate10%6%
Number of jobs335,517384,150
Job satisfaction--
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 38%
Average age3944
Years of experience46

What does a shift manager do?

Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.

What does a night manager do?

A night manager is an individual employee who is responsible for all hotel operations during the night. Night managers must assist the front office manager in all areas of the department, including managing front desk staff, payroll, and enforcing financial control. They collaborate and train associates to respond to customers' queries and complaints positively. They must also maintain a professional and high-quality service-oriented environment. Night managers must possess a bachelor's degree in hotel management or related field.

Shift manager vs night manager salary

Shift managers and night managers have different pay scales, as shown below.

Shift ManagerNight Manager
Average salary$32,110$41,998
Salary rangeBetween $23,000 And $43,000Between $29,000 And $59,000
Highest paying CityLos Angeles, CAMount Laurel, NJ
Highest paying stateCaliforniaNew Jersey
Best paying companyABBBeth Israel Deaconess Medical Center
Best paying industryRetailProfessional

Differences between shift manager and night manager education

There are a few differences between a shift manager and a night manager in terms of educational background:

Shift ManagerNight Manager
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeCornell UniversityUniversity of Pennsylvania

Shift manager vs night manager demographics

Here are the differences between shift managers' and night managers' demographics:

Shift ManagerNight Manager
Average age3944
Gender ratioMale, 43.1% Female, 56.9%Male, 58.6% Female, 41.4%
Race ratioBlack or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between shift manager and night manager duties and responsibilities

Shift manager example responsibilities.

  • Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
  • Manage FOH to insure all guests are happy and well taken care of.
  • Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
  • Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
  • Receive SERVSAFE certification along with online management courses.
  • Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.
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Night manager example responsibilities.

  • Master point of sale (POS) computer system for placing orders quickly and accurately.
  • Count the drawer, greet and seat guests, check orders on POS system, provide customer service.
  • Assist in all aspects of the business - leadership, inventory control, merchandising, cleanliness and vendor relations.
  • Operate power jacks and Hi/low lifts to stack and move pallets in the back room area of the store.
  • Demonstrate proficiency in leadership and adaptation to various working conditions and emergency situations.
  • Perform customer service at front desk, telephone operator, reservations agent and transportation coordinator tasks.
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Shift manager vs night manager skills

Common shift manager skills
  • Cleanliness, 35%
  • Inventory Management, 13%
  • Management, 10%
  • Leadership, 5%
  • Customer Service, 3%
  • Help Support, 3%
Common night manager skills
  • Cash Handling, 21%
  • Customer Service, 18%
  • Safety Procedures, 8%
  • Front Desk, 6%
  • Payroll, 5%
  • Food Preparation, 4%

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