Post job

Shift manager vs shift lead manager

The differences between shift managers and shift lead managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a shift manager and a shift lead manager. Additionally, a shift lead manager has an average salary of $34,547, which is higher than the $32,110 average annual salary of a shift manager.

The top three skills for a shift manager include cleanliness, inventory management and management. The most important skills for a shift lead manager are math, management, and food safety.

Shift manager vs shift lead manager overview

Shift ManagerShift Lead Manager
Yearly salary$32,110$34,547
Hourly rate$15.44$16.61
Growth rate10%10%
Number of jobs335,517274,021
Job satisfaction--
Most common degreeHigh School Diploma, 34%High School Diploma, 36%
Average age3939
Years of experience44

What does a shift manager do?

Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.

What does a shift lead manager do?

A shift lead manager is an employee who is responsible for supervising the daily activities of a store, particularly in creating schedules and assigning them to staff members. Shift lead managers are required to monitor the team's performance and manage the requests of employees. They must open registers and close them by the end of the day and prepare cash to be deposited. Shift lead managers are also required to handle customer issues and report them to the management during the shift.

Shift manager vs shift lead manager salary

Shift managers and shift lead managers have different pay scales, as shown below.

Shift ManagerShift Lead Manager
Average salary$32,110$34,547
Salary rangeBetween $23,000 And $43,000Between $26,000 And $44,000
Highest paying CityLos Angeles, CA-
Highest paying stateCalifornia-
Best paying companyABB-
Best paying industryRetail-

Differences between shift manager and shift lead manager education

There are a few differences between a shift manager and a shift lead manager in terms of educational background:

Shift ManagerShift Lead Manager
Most common degreeHigh School Diploma, 34%High School Diploma, 36%
Most common majorBusinessBusiness
Most common collegeCornell UniversityCornell University

Shift manager vs shift lead manager demographics

Here are the differences between shift managers' and shift lead managers' demographics:

Shift ManagerShift Lead Manager
Average age3939
Gender ratioMale, 43.1% Female, 56.9%Male, 44.3% Female, 55.7%
Race ratioBlack or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6%Black or African American, 11.1% Unknown, 4.9% Hispanic or Latino, 18.2% Asian, 8.1% White, 57.2% American Indian and Alaska Native, 0.6%
LGBT Percentage10%10%

Differences between shift manager and shift lead manager duties and responsibilities

Shift manager example responsibilities.

  • Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
  • Manage FOH to insure all guests are happy and well taken care of.
  • Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
  • Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
  • Receive SERVSAFE certification along with online management courses.
  • Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.
  • Show more

Shift lead manager example responsibilities.

  • General lead server duties and some bartending and managing.
  • Manage FOH to insure all guests are happy and well taken care of.
  • Recognize for solid business acumen and performance excellence and promote to primary trainer for server and bartending staff.
  • Maintain proper staffing, excellent money management skills, ensure quality customer satisfaction, and uphold a positive work environment.
  • Recognize for solid business acumen and performance excellence and promote to primary trainer for server and bartending staff.

Shift manager vs shift lead manager skills

Common shift manager skills
  • Cleanliness, 35%
  • Inventory Management, 13%
  • Management, 10%
  • Leadership, 5%
  • Customer Service, 3%
  • Help Support, 3%
Common shift lead manager skills
  • Math, 30%
  • Management, 29%
  • Food Safety, 10%
  • Cleanliness, 9%
  • Leadership, 4%
  • Inventory Management, 3%

Browse executive management jobs