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Shop manager vs dept manager

The differences between shop managers and dept managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a shop manager and a dept manager. Additionally, a dept manager has an average salary of $50,222, which is higher than the $36,580 average annual salary of a shop manager.

The top three skills for a shop manager include customer service, taking care and work ethic. The most important skills for a dept manager are customer service, sales floor, and pallet jack.

Shop manager vs dept manager overview

Shop ManagerDept Manager
Yearly salary$36,580$50,222
Hourly rate$17.59$24.15
Growth rate-6%
Number of jobs83,627221,313
Job satisfaction5-
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 32%
Average age4343
Years of experience66

What does a shop manager do?

As the name entails, shop managers manage an establishment's day-to-day operations, ensuring it runs effectively and smoothly. Their responsibilities include making business strategies, developing promotional materials, and ensuring that sales teams are motivated. As the shop manager, you will also oversee the store's organizational and operational standards, undertake administrative tasks, and monitor inventory levels. The requirements to become a store manager include having a high school diploma, at least three years of work experience in the retail industry, and leadership skills.

What does a dept manager do?

A department manager is responsible for monitoring the operations of the assigned department, ensuring the maximum productivity and optimal performance of the staff. Department managers also coordinate with business partners, clients, and customers, as well as identifying business opportunities to drive more revenues and increase profitability. They handle department budgets and maintain the proper allocation of resources to support project management and deliverables. A department manager must have excellent communication and leadership skills, managing the staff's needs, and providing excellent support.

Shop manager vs dept manager salary

Shop managers and dept managers have different pay scales, as shown below.

Shop ManagerDept Manager
Average salary$36,580$50,222
Salary rangeBetween $25,000 And $52,000Between $28,000 And $87,000
Highest paying CitySan Francisco, CABay Shore, NY
Highest paying stateMassachusettsRhode Island
Best paying companyRivianUPMC
Best paying industryRetailRetail

Differences between shop manager and dept manager education

There are a few differences between a shop manager and a dept manager in terms of educational background:

Shop ManagerDept Manager
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Shop manager vs dept manager demographics

Here are the differences between shop managers' and dept managers' demographics:

Shop ManagerDept Manager
Average age4343
Gender ratioMale, 78.2% Female, 21.8%Male, 52.5% Female, 47.5%
Race ratioBlack or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 17.1% Asian, 6.9% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.7% White, 61.5% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between shop manager and dept manager duties and responsibilities

Shop manager example responsibilities.

  • Manage inventory and payment to suppliers in addition to managing payroll and other administrative tasks.
  • Manage the units respirator control program.
  • Manage gift registry for 48 stores consisting of 13,000 annual registries, $9.8MM in sales.
  • Manage inventory and work orders, train new employees, frequent QA inspections for shipping and receiving.
  • Conduct employee training that encompass all require OSHA and company safety guidelines to achieve a safe and productive work environment.
  • Manage data on POS system, mainly items being sell in the shop have to be written down and organize accordingly.
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Dept manager example responsibilities.

  • Manage application process and hiring of employees for seasonal photography business.
  • Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
  • Experience with photography including DSLR formats and small to large format film processes.
  • Process merchandise information through store computer system, POS register system and complete all require paperwork.
  • Perform fast and efficient computerize cash register/credit card POS operations, cash accountability, and drive control.
  • Assist in several other departments throughout store, such as electronics, jewelry, automotive, apparel and sporting goods.
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Shop manager vs dept manager skills

Common shop manager skills
  • Customer Service, 26%
  • Taking Care, 10%
  • Work Ethic, 8%
  • Team Training, 6%
  • Product Knowledge, 5%
  • Payroll, 3%
Common dept manager skills
  • Customer Service, 33%
  • Sales Floor, 9%
  • Pallet Jack, 9%
  • Inventory Control, 6%
  • Product Knowledge, 6%
  • Payroll, 4%