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The differences between shop managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a shop manager and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $36,580 average annual salary of a shop manager.
The top three skills for a shop manager include customer service, taking care and work ethic. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Shop Manager | Floor Manager | |
| Yearly salary | $36,580 | $43,813 |
| Hourly rate | $17.59 | $21.06 |
| Growth rate | - | 6% |
| Number of jobs | 83,627 | 442,213 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
As the name entails, shop managers manage an establishment's day-to-day operations, ensuring it runs effectively and smoothly. Their responsibilities include making business strategies, developing promotional materials, and ensuring that sales teams are motivated. As the shop manager, you will also oversee the store's organizational and operational standards, undertake administrative tasks, and monitor inventory levels. The requirements to become a store manager include having a high school diploma, at least three years of work experience in the retail industry, and leadership skills.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Shop managers and floor managers have different pay scales, as shown below.
| Shop Manager | Floor Manager | |
| Average salary | $36,580 | $43,813 |
| Salary range | Between $25,000 And $52,000 | Between $32,000 And $58,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Massachusetts | California |
| Best paying company | Rivian | Oil States International |
| Best paying industry | Retail | Telecommunication |
There are a few differences between a shop manager and a floor manager in terms of educational background:
| Shop Manager | Floor Manager | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between shop managers' and floor managers' demographics:
| Shop Manager | Floor Manager | |
| Average age | 43 | 43 |
| Gender ratio | Male, 78.2% Female, 21.8% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 17.1% Asian, 6.9% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |