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Student support services vs service assistant

The differences between student support services and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a student support services and a service assistant. Additionally, a student support services has an average salary of $40,195, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for a student support services include student support, support services and financial aid. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.

Student support services vs service assistant overview

Student Support ServicesService Assistant
Yearly salary$40,195$31,928
Hourly rate$19.32$15.35
Growth rate12%12%
Number of jobs140,44869,115
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 49%
Average age4343
Years of experience1212

What does a student support services do?

The one who shows the track of academic pursuit is student support service. Equipped with a wide range of knowledge themselves, such people provide auxiliary aids and services to the aspirants. They select appropriate and effective accommodations and provide counseling to the students.

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

Student support services vs service assistant salary

Student support services and service assistants have different pay scales, as shown below.

Student Support ServicesService Assistant
Average salary$40,195$31,928
Salary rangeBetween $25,000 And $62,000Between $23,000 And $43,000
Highest paying CityAlameda, CAWashington, DC
Highest paying stateCaliforniaHawaii
Best paying companyStrategic EducationBeth Israel Deaconess Medical Center
Best paying industryEducationGovernment

Differences between student support services and service assistant education

There are a few differences between a student support services and a service assistant in terms of educational background:

Student Support ServicesService Assistant
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Student support services vs service assistant demographics

Here are the differences between student support services' and service assistants' demographics:

Student Support ServicesService Assistant
Average age4343
Gender ratioMale, 35.4% Female, 64.6%Male, 35.8% Female, 64.2%
Race ratioBlack or African American, 13.5% Unknown, 5.2% Hispanic or Latino, 19.1% Asian, 7.3% White, 52.7% American Indian and Alaska Native, 2.2%Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between student support services and service assistant duties and responsibilities

Student support services example responsibilities.

  • Manage work flow to ensure all payroll transactions are process accurately/timely.
  • Assist students to complete and submit FAFSA and scholarship applications as well as course registration.
  • Assist students with online FAFSA applications and preparation of loan applications and registering for classes.
  • Document progress notes as students pursue their academic plans and register for classes while maintaining FERPA confidentiality laws.
  • Sign confidentiality agreement due to FERPA regulations.
  • Conduct classroom review sessions for introductory mathematics courses.
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Service assistant example responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
  • Show more

Student support services vs service assistant skills

Common student support services skills
  • Student Support, 21%
  • Support Services, 18%
  • Financial Aid, 6%
  • Academic Support, 5%
  • Math, 5%
  • Mathematics, 5%
Common service assistant skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%

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