Team manager jobs in Kentucky - 564 jobs

Job Description The Shift Leader is responsible and accountable for all Restaurant activities while on duty. The Shift Leader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Job Expectations: The Shift Leader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately. Duties: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination Communicate to their immediate Supervisor when additional training guidance and practice is needed Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity Organize shift schedules for Team Members and monitor attendance, tardiness, and time off Assign duties to specific Team Members based on role and skills Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues Train new and current Team Members on tasks Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team Effectively plan, organize, and implement all daily operational routines and activities Complete all required administrative duties and daily paperwork including required checklists Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team Effectively plan, organize, and implement all daily operational routines and activities Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire Team in all aspects of business and personnel practices Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed Requirements: Current student or high school diploma/GED preferred Must be at least 18 years old and fluent in English Certified in all stations following the DHC Training Program Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and stoop and lift 50 - 75 lbs. comfortably Ability to work in close quarters and around heat Positive attitude while conducting any and all duties Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view. Effective communicator with co-workers and the Restaurant Management Team Excellent organization, planning, time management, delegation, and problem-solving skills Transportation & Accessibility: Must have reliable transportation to work, a driver's license and proof of insurance Must have telephone or other reliable method of communicating with supervisor and co-workers About Dave's Hot Chicken Dave's Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller's (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave's own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read "East Hollywood's Late Night Chicken Stand Might Blow Your Mind." Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada.

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

... You will direct and control the management of production and non-production materials from the loading/unloading receiving/shipping docks, shipping/receiving CMMS transactions, line feeding up to the point of use to the production customer, which includes proper storage, material disposition, Hazmat, continuous improvements in PMHV equipment activity, removing scrap material, forward model launch timing and change control, synchronous material flow, marketplace management, onsite switching, bull pen management, container management, and industrial material. You'll have... · High School Diploma or GED · Strong interpersonal and communication skills Even better, you may have... · Degrees in Material Planning and Logistics, Supply Chain mgmt., Material Handling/Packaging Engineering, Business Administration, Industrial Operations, Logistics, desirable · Production System, Synchronous Material Flow, and lean manufacturing knowledge and experience for material replenishment desired · Previous plant experience is desired. · Knowledge of CMMS, TWOs, SMART, CPARs, SFR, OSHIM, is a benefit · Having a long-term interest in Material Planning and Logistics career desired You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, and prescription drug coverage Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members, and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. LL6- ********************************************************************************************************************************************************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. #LI-Onsite #LI-JL1 What you'll do... · Manage the business with policy deployment objectives, implementation plans, and proper accountability. · Conduct department reviews, which include status and improvement actions for safety, quality, delivery, cost, people, maintenance, and environment (S,Q,D,C,P,M,E). · Maintain departmental budget and implement plans for continuous improvement in indirect labor and all overhead accounts. · Support Ford Production System principles through synchronous material flow and lean mfg. implementation. · Develop and implement processes to ensure the effective training and development of department personnel and create developmental opportunities for direct reports. · Administer salary performance reviews, reward and recognize, and address any needed corrective actions. · Review, evaluate and implement future plans for new programs, which may include modification of plant equipment, resources, and/or facilities to determine the effect on material handling operations. · Provide direction and support to Material Handling personnel in material handling business. · Work with our union partners to address any dept. issues or dept. opportunities.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Part time, variable, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision? * Paid Weekly * Continuous Training * Supportive Team Culture * Company match 401K * Medical/Dental/Vision * Paid Time Off - 6 Paid Holiday * Rewarding Work Responsibilities * Work closely with the General Manager to create a team environment producing high-performance results. * Provides all administrative support to a collision center * Manage, train, motivate and monitor the performance of Receptionists and Customer Service Reps * Provide direct reports with clear expectations and the necessary tools, training, and information to effectively perform their jobs. * Ensure RO (repair orders) are balanced accurately, and Standard Operating Procedures (SOP) are being followed * Provide accurate HR-related administration and recordkeeping for all center associates * Maintains and keeps an open line of communication with parts vendors and parts coordinator to assist with parts returns and credits * Maintain and balance AR (accounts receivables), AP (accounts payables), and deposit procedures within company standards * Provides outstanding customer service to all internal and external customers * Prepare and complete paperwork for the final customer packet prior to vehicle delivery * Support General Manager with maintaining DRP (Direct Repair Programs) validates and reconciling final invoice * Provide post repair plan communication including all vehicle status updates * Perform other related duties as assigned Qualifications * Must be at least 18 years of age * Must have High School Diploma or GED * Associate's degree preferred or equivalent combination of education, experience, and training * Minimum 4 to 6 years of customer service experience or administrative office assistant experience * Automotive industry experience preferred * CCC1 experience preferred Requirements * Customer-focused approach to troubleshooting, resolving problems, and ensuring repeat business * Strong analytical and problem-solving skills * Excellent written and verbal communication skills * Proficient in Microsoft Office Suite * Ability to adapt to a fast-paced environment * Working estimating knowledge, including systems preferred * Advanced knowledge of general office management. A/P, A/R, Payroll, Etc. Behaviors/Competencies Integrity-Respect, and accountability at every level and in every interaction Customer Service-Provide the highest level of customer service while building customer satisfaction and retention Innovation-Develops and displays innovative approaches and ideas to our business Teamwork-Contributes to building a positive team spirit. Supports everyone's efforts to succeed Physical & Environmental While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Classic Collision is an Equal Opportunity Employer As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex, including pregnancy, sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. Reasonable Accommodations Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail ******************************* or call *************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. This job description is not a complete statement of all duties and responsibilities comprising the position.

Job Description Front Desk Leader - Dental Office Salary: 25-30 Full Benefits Provides dedicated oversight to front desk operations and administrative staff in a progressive dental practice. Seeks a leader with a kind demeanor who puts patients first, is always willing to help, and is committed to personal and professional growth. Responsibilities Supervises the front desk team Greets and assists patients professionally Coordinates all appointment scheduling Manages patient billing and insurance processing Maintains accurate patient records and safeguards confidentiality Upholds office compliance and best practices Oversees accounts, monitors receivables, and ensures collection of outstanding payments Communicates clearly with patients regarding financial arrangements Resolves insurance and billing issues promptly Performs end-of-day financial reconciliation and deposit preparation Implements and updates financial protocols as needed Directs team huddles, training, and workflow delegation Supports office inventory management Motivates staff and encourages a positive, team-oriented environment Handles additional management duties as assigned Desired Qualities Demonstrates effective leadership and compassion in daily interactions Maintains a gentle and kind approach, prioritizing patient needs Skilled in collections and account management, securing payment for services rendered Proficient in dental billing software and financial coordination Shows initiative in helping others and seeking new learning opportunities Builds strong relationships with patients, team members, and external partners Committed to maintaining professionalism and growing with the practice This opportunity suits a professional who excels in front office leadership, possesses sound financial acumen, leads with empathy, and is dedicated to supporting both patients and team members as the practice grows.

The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Schulte Companies is seeking an energetic, experienced, and hands on Front Office Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Monitors daily status of rooms, rates, discount rates and packages. Maintains current list of available rooms for walk situations. Coordinates blocking of rooms. Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations Ensures recognition of employees is taking place across areas of responsibility. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures staff communicates effectively with the Housekeeping team. Maintains productive relationship with Valet Parking provider. Regularly reviews department budget to meet budgeted wages and general expenses. Checks printed registration cards against information on arrival report and rectifies any discrepancies. Ensures prompt and courteous service to guests. Pre-registers guests according to standards. Completes and monitors employee schedule. Monitors VIP arrivals. Keeps track of rooms to ensure accurate status and readiness for check-in. Hires, coaches and disciplines direct reports. Interacts positively and professionally with guests to resolve issues. Acts as Manager on Duty as required. Works nights, weekends, and holidays as necessary. Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.) Minimum of High School education, post-high school education preferred KNOWLEDGE, SKILLS AND ABILITIES Basic math skills Ability to communicate effectively verbally and in writing Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills In-depth knowledge of hotel Front Desk operations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

mbassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels. The company is currently hiring a Front Office Manager RESPONSIBILITIES: * Assist in ensuring guest satisfaction while maximizing room revenue by supervising Front Office operations * Complete the checklist as designed to expedite check-ins for guests. Specifics to include VIP guests, arranging amenities, blocking room, running daily reports and maintaining the logbook * Monitor and control daily revenues and expenses by ensuring procedures are followed and proper controls are in place * Assist in motivating, supervising, coaching, developing, empowering and disciplining the Front Office Agents * Respond to guests' special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business * Ensure Standard Operation Procedures are being followed by Front Office staff * Establish a positive and effective working relationship with all departments in the hotel * Assist in controlling open and closed dates, availability and condition of rooms * Complete weekly supply inventories to ensure adequate pars of such * Provide a positive, enthusiastic, and productive work environment through setting an example and consistency of daily work habits and standards * Stay current, knowledgeable, and abreast of the latest in industry equipment, technology, and techniques * Keep the Rooms Manager informed of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions * Supervise a mid/large team of support, production, craft or lower-level professional employees * May manage elements/portions of a budget * Primary contribution is supervising other people * Schedules work, approves vacation and manages overtime * Assigns and checks work, provides guidance, training, day-to-day direction * Knowledge of Front Office policies and procedures and those relating to the safety and security of guests and hotel property * All duties as assigned QUALIFICATIONS: * College degree preferred * Minimum 3 years of a lead role or supervisory experience * Minimum 5 years Front Office experience in a hotel required * Must have the ability to handle stress and pressure while maintaining composure * Must have the ability to resolve problems effectively and in a positive manner * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts * Must be detail oriented and have strong organizational skills * Must have proper telephone etiquette * Must be able to multi-task and to meet deadlines * Basic computer skills including Microsoft Office Software including Word and Excel are required; prior experience using Epitome is a plus * Ability to read, write and speak English to prepare complex reports of room availability and revenues generated * Basic mathematical skills and considerable skills using a calculator to prepare moderately complex mathematical calculations without error * Must be able to work a flexible schedule including nights, holidays and weekends as business demands * Professional appearance and demeanor required * Must be able to communicate effectively with all levels of Management Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SALARY The minimum salary is $71,720.48 annually. This position is not eligible for overtime (exempt); however, the city has a compensatory time leave program for employees that grants leave time for hours worked in excess of forty hours. Pay Grade 525 FILING DEADLINE DATE The deadline to apply is Monday, February 2, 2026 GENERAL DESCRIPTION The purpose of this classification is to direct the efficient operations of a class IV wastewater treatment facility and ensure facility complies with local, state, and federal regulations. MINIMUM REQUIREMENTS * Bachelor's degree in engineering or the hard sciences such as engineering, chemistry, geology, biology, or a related field * Six (6) years of related experience, one of which must be in a management or supervisory capacity * Additional years of related education may substitute for years of experience * Additional years of related experience may substitute for years of education ESSENTIAL FUNCTIONS * Directs and supervises the daily operations and maintenance of the wastewater treatment plant to ensure proper operations and compliance * Reviews operational logs, lab reports, and trends to make operational change decisions * Collaborates plant management to effectively plan equipment shutdowns and repair schedules to maintain proper plant operations * Maintains and prepares annual budget including approval of purchasing and pro-card expenditures * Prepares operational reports for local, state, and federal regulators * Assists with planning for expansion or upgrade of the plant and construction projects and is the primary point of contact for scheduling all work on plant site * Maintains proper scheduling for all employees, approve leave requests, and complete and approve payroll through the KRONOS system * Makes recommendations for the recruitment of staff and directs the training / development / assigned responsibilities of all staff assigned to plant operations. * Performs related work as assigned SPECIAL LICENSE/CERTIFICATION All Certifications and licenses must be maintained as a condition of employment. Must possess and maintain a valid Kentucky Class IV Wastewater Treatment Plant Operators License or its equivalent from another state. Those with an equivalent from another state are required to have it converted to a Kentucky Class IV License within six (6) months as a condition of employment. SPECIAL REQUIREMENTS * All positions require drug testing and background check before employment and may require a post-job offer physical as stated in Ordinances 21-14(b), 22-13 and 23-16 * A house is furnished on the premises in which the incumbent is required to reside * Subject to call-back twenty-four (24) hours per day/seven (7) days per week HOW TO APPLY Submit LFUCG electronic application through lexingtonky.gov/jobs and attach/upload applicable documents to verify your education, training, certification/license(s), or DD214 (for military preference with appropriate discharge) by filing deadline date. RESUMES CANNOT BE SUBSTITUTED FOR THE APPLICATION, but are highly encouraged to be attached/uploaded to the application. Please note that the section titled "Application Questionnaire" has to be completed every time a new or revised application is submitted. Even if other information is pre-filled, the Questionnaire does not transfer. * APPLICANTS WHO FAIL TO COMPLETE THE ELECTRONIC APPLICATION IN ITS ENTIRETY WILL NOT BE CONSIDERED FURTHER* CLOSING STATEMENT Lexington-Fayette Urban County Government offers an outstanding benefits package. Links to our most popular benefits are below: * Health and wellness benefits: lexingtonky.gov/benefits * Paid and unpaid time off benefits: lexingtonky.gov/working/employee-handbook#chapter-4-paid-and-unpaid-time-off-benefits * Direct deposit is required of all employees. The LFUCG is an Equal Employment Opportunity (EEO) employer, and as such is committed to nondiscrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation or gender identity in hiring, promotion, discharge, pay and other aspects of employment. CONTACT INFORMATION For further information, call, e-mail, or visit: Division of Human Resources 200 East Main St. Lexington, KY 40507 Phone: ************** Website: lexingtonky.gov/jobs E-mail: ********************

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 80 hours vacation days, sick/ wellness leave and 8 holidays Company-matched 401(k) plan Bonus Plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - Front Office Manager: Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Office Manager, you will be the first impression for our guests upon arrival and throughout their stay you will lead by example and champion the front desk staff to build lasting impressions and guest loyalty. A TYPICAL DAY: Oversee hiring, training, coaching, mentoring and scheduling for the front office team. Proactively garner relationships with long term and repeat guests to develop loyalty and maintain a high level of satisfaction. Apply problem solving skills to resolve guest issues to their satisfaction. Supervise ordering and inventory for front office supplies within a set budget. Handle continuous requests in a fast-paced environment by coordinating with other departments to ensure all guest requests are met. Ensure all front desk checklists and procedures are followed and review daily work to confirm it is error-free. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous hotel front desk experience is required, along with lead or supervisor responsibilities. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Operations Manager or Sales Manager - Assistant General Manager InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

mbassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels. The company is currently hiring a Front Office Manager RESPONSIBILITIES: Assist in ensuring guest satisfaction while maximizing room revenue by supervising Front Office operations Complete the checklist as designed to expedite check-ins for guests. Specifics to include VIP guests, arranging amenities, blocking room, running daily reports and maintaining the logbook Monitor and control daily revenues and expenses by ensuring procedures are followed and proper controls are in place Assist in motivating, supervising, coaching, developing, empowering and disciplining the Front Office Agents Respond to guests' special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business Ensure Standard Operation Procedures are being followed by Front Office staff Establish a positive and effective working relationship with all departments in the hotel Assist in controlling open and closed dates, availability and condition of rooms Complete weekly supply inventories to ensure adequate pars of such Provide a positive, enthusiastic, and productive work environment through setting an example and consistency of daily work habits and standards Stay current, knowledgeable, and abreast of the latest in industry equipment, technology, and techniques Keep the Rooms Manager informed of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions Supervise a mid/large team of support, production, craft or lower-level professional employees May manage elements/portions of a budget Primary contribution is supervising other people Schedules work, approves vacation and manages overtime Assigns and checks work, provides guidance, training, day-to-day direction Knowledge of Front Office policies and procedures and those relating to the safety and security of guests and hotel property All duties as assigned QUALIFICATIONS: College degree preferred Minimum 3 years of a lead role or supervisory experience Minimum 5 years Front Office experience in a hotel required Must have the ability to handle stress and pressure while maintaining composure Must have the ability to resolve problems effectively and in a positive manner Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts Must be detail oriented and have strong organizational skills Must have proper telephone etiquette Must be able to multi-task and to meet deadlines Basic computer skills including Microsoft Office Software including Word and Excel are required; prior experience using Epitome is a plus Ability to read, write and speak English to prepare complex reports of room availability and revenues generated Basic mathematical skills and considerable skills using a calculator to prepare moderately complex mathematical calculations without error Must be able to work a flexible schedule including nights, holidays and weekends as business demands Professional appearance and demeanor required Must be able to communicate effectively with all levels of Management Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Position:office manager/General clerk/office administrator Duration:3 +months Location: CORBIN ,KY 40701 Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Qualifications share resume Additional Information For more information, please contact Shubham ************

The Guest Service Manager creates and maintains a welcoming, world-class experience for all guests as they navigate the attractions. They lead a team that joyfully engages guests throughout the park by providing directions, answering questions, and operating add-on experiences such as Virtual Reality and the Carousel. This position collaborates with other ministry departments, such as Events, Exhibit Maintenance, AV and Public Safety to ensure the best possible experience for our guests. The Guest Services Manager position has a career path that will develop your spiritual and professional growth goals by managing a large staff in a God-honoring fashion to achieve great results by tackling challenges while having fun along the way. This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development. Responsibilities Promote the mission and standards of Answers in Genesis. Create a SERVE culture environment in all work done. Approach all tasks with a second mile mindset. Prioritize personal integrity in all interactions and assignments. Oversee and promote the spiritual, personal, and professional development of all team members being led. Lead with passion, courage, trustworthiness and humility. Actively develop and maintain a work environment that enhances the professional and spiritual growth of all team members. Ensure scheduling of necessary staff and determine resources needed to meet service standards according to attendance forecasts. Ensure guests understand daily programs, special events and add on experiences available. Train staff in critical engagement zones to provide exciting and memorable experiences for guests, including Truth Traveler Virtual Reality, Journey of the Animals Carousel and Mining Sluice. Monitor and direct guest flow at Ark entrance and within the Ark as needed. Calibrate department to ensure proper operating standards and guest experience expectations are being met. Perform continuous evaluation of processes to determine issues, prioritize needs and identify opportunities for improvement. Prioritize the professional development of team members through one-on-one meetings, coaching and training opportunities. Cultivate an environment with high levels of staff engagement and recognition. Ensure safety of all guests and staff through strict adherence to all safety protocols, and collaboration with Risk & Safety and Public Safety departments. Oversee staff scheduling, payroll and other administrative duties. Qualifications Requirements Must agree with and be able to sign our Statement of Faith. Maintains a personal relationship with Jesus Christ. Regularly attends a local Bible-believing church. Passionate about delivering exceptional guest experiences Ability to develop relationships that produce results Strong prioritization and planning skills Good problem-solving skills and decision-making ability Excellence organizational skills and attention to detail Able to react quickly to changing priorities Leads by example, resolves conflict and fosters teamwork Pursues opportunities for personal and collective growth Education & Experience Degree in Business, Management or related field preferred. Minimum of 2 years leadership experience Experience in Hospitality or Customer Service preferred Items Needed for Possible Employment Completion of on-line application, **************************** Salary Requirements Salvation Testimony Creation Belief Statement Confirmation of your agreement with the AiG Statement of Faith (AiG Statement of Faith can be found on the website). ****************************/about/faith/ Completion of a Background Check and Pre-Employment Drug Screen

Job DescriptionThe Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. ExemptAbout UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

mbassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels. The company is currently hiring a Front Office Manager RESPONSIBILITIES: Assist in ensuring guest satisfaction while maximizing room revenue by supervising Front Office operations Complete the checklist as designed to expedite check-ins for guests. Specifics to include VIP guests, arranging amenities, blocking room, running daily reports and maintaining the logbook Monitor and control daily revenues and expenses by ensuring procedures are followed and proper controls are in place Assist in motivating, supervising, coaching, developing, empowering and disciplining the Front Office Agents Respond to guests' special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business Ensure Standard Operation Procedures are being followed by Front Office staff Establish a positive and effective working relationship with all departments in the hotel Assist in controlling open and closed dates, availability and condition of rooms Complete weekly supply inventories to ensure adequate pars of such Provide a positive, enthusiastic, and productive work environment through setting an example and consistency of daily work habits and standards Stay current, knowledgeable, and abreast of the latest in industry equipment, technology, and techniques Keep the Rooms Manager informed of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions Supervise a mid/large team of support, production, craft or lower-level professional employees May manage elements/portions of a budget Primary contribution is supervising other people Schedules work, approves vacation and manages overtime Assigns and checks work, provides guidance, training, day-to-day direction Knowledge of Front Office policies and procedures and those relating to the safety and security of guests and hotel property All duties as assigned QUALIFICATIONS: College degree preferred Minimum 3 years of a lead role or supervisory experience Minimum 5 years Front Office experience in a hotel required Must have the ability to handle stress and pressure while maintaining composure Must have the ability to resolve problems effectively and in a positive manner Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts Must be detail oriented and have strong organizational skills Must have proper telephone etiquette Must be able to multi-task and to meet deadlines Basic computer skills including Microsoft Office Software including Word and Excel are required; prior experience using Epitome is a plus Ability to read, write and speak English to prepare complex reports of room availability and revenues generated Basic mathematical skills and considerable skills using a calculator to prepare moderately complex mathematical calculations without error Must be able to work a flexible schedule including nights, holidays and weekends as business demands Professional appearance and demeanor required Must be able to communicate effectively with all levels of Management Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.