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IT Support Specialist - Indianapolis Health
Milliman 4.6
Technical assistant job in Indianapolis, IN
Milliman's Indianapolis Health practice is seeking an IT Support Specialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment.
Responsibilities
In this role, you will:
* Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users
* Resolving technical issues in a timely manner and research incidents with the utmost attention to detail
* Prioritize tickets based on urgency and/or priority with the information given
* Solve a wide variety of technical problems at any given time
* Follow internal approval procedures
* Complete auditing tasks
* Physically install and configure new hardware, software, and systems
* Complete hardware refresh workflows
* Provide A/V support for in-office meetings and interviews
* Provide instructions to end users, verbally and in writing
* Create, update, review and maintain documentation
* Teach technical concepts and processes when needed
* Provide orientation and guidance to users on how to operate new software and computer equipment
Qualifications
* Experience with Microsoft Active Directory and GPO's
* Familiarity with TCP/IP networking
* Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team
* Professional demeanor in oral and written communication
* Positive, solution-oriented mindset with a proactive approach to problem-solving
* Able to prioritize multiple concurrent requests
* Exceptional attention to detail
* Completes thorough research and exhausts all possible resources when investigating an issue
* Willingness to learn and expand personal knowledge base as technology needs evolve
* Receptive to constructive feedback
Required:
* Associate's degree in Information Technology or related field
* 4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices)
* 5+ years of customer service experience, preferably in a related industry or office environment
* 3+ years experience supporting server environments
* Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations
Preferred:
* Bachelor's degree in Information Technology or related field
* Experience supporting Windows, Mac, and/or Linux operating systems in enterprise environments
* Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred
* Experience with a help desk ticketing system
* Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.
The Team
The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs.
Location
This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time.
Compensation
The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek.
Benefits
We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:
* Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners
* Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges
* 401(k) Plan - Includes a company matching program and profit-sharing contributions
* Discretionary Bonus Program - Recognizing employee contributions
* Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses
* Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
* Holidays - A minimum of 10 observed holidays per year
* Family Building Benefits including Adoption and fertility assistance
* Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria
* Life Insurance & AD&D - 100% of premiums covered by Milliman
* Short-Term and Long-Term Disability - Fully paid by Milliman
Who We Are
Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
#LI-KM1
#LI-ONSITE
$65.2k-104.2k yearly 60d+ ago
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Technician Assistant - FT - Geist
Noah's Animal Hospitals 3.7
Technical assistant job in Indianapolis, IN
Indianapolis, IN
Facility: Noah's Caring Hands Animal Hospital at Geist
Schedule: 35 - 40 hours weekly, Weekends and Holiday Required
The TechnicianAssistant (‘TA') at Noah's Animal Hospitals provides assistance to our veterinary technicians and veterinary assistants through performing essential tasks in patient care as well as important hospital cleaning and disinfection duties. At some Noah's hospitals, TechnicianAssistants will also provide care for boarding patients, including walking dogs, engaging in playtime activities with the boarding pets, and routine tasks associated with boarding patients.
Responsibilities:
• Provide professional, efficient and exceptional service at all times. This increasing the efficiency of the medical staff by promptly attending to required duties at all times.
• Assist medical team by
o Providing safe and gentle restraint of pets for examinations, services, or diagnostics,
o Moving pets from one area of the hospital to another as needed to simplify workflow,
o Returning pets to their owners after medical exams or boarding stays.
o Walking specific ICU patients as directed by medical team to allow urination/defecation opportunities for the pet
o Preparing prescription medications under direction of medical team
o Process diagnostic samples (specifically blood samples and fecal samples for either in house diagnostics or for outsource labs
o Utilizing proper collars and tags for identification - ensure all pets in hospital are properly identified
o Scrubbing surgical instruments
o Restocking medical supplies as requested by medical team
o Observe boarding patients and hospitalized patients for signs of discomfort or other issues that require medical intervention
o Provide some medical treatments (oral pills, etc) as directed by medical team
• Care for boarding patients
o Feed and provide water daily
o Clean cage and provide cage “comforts” as dictated by the individual pet's needs
o Allow recreation time and daily walks for urination/defecation
o Provide and clean litterboxes for feline patients
• Have basic understanding about preventative care for pets
o While TA is not generally a client facing position, knowing this information can help identify potential problems in pets staying within our hospitals and/or help in the employee's future development
o External and internal parasites
o Vaccines and infectious diseases of pets, potential for zoonotic disease
• Ensure general hospital cleanliness.
o Clean and disinfect cages as needed
o Clean and disinfect all areas as hospital at least daily or as needed based on patient volume or potential for infectious disease
o Maintain laundry through proper washing, drying, and stocking of hospital towels, surgical gowns, surgical towels, patient bedding, etc.
• Assist outgoing patients to owner's vehicle and provide gentle, safe assistance into the vehicle. Carry any foods or other personal items for the client.
• Maintain accurate medical records, under the supervision of the medical team, by notating
o Appetite of pet/thirst of pet
o Bowel movements and urination
o Behavior and attitude
o Interaction with clients if questions are asked and what information was provided
• Support other staff members, doctors and administrators as needed.
o Maintain effective communication about patients and clients as needed
o Work well with all team members and ensure that your actions support the hospital, the doctors, the management, and the practice philosophy.
o Assist with answering phones in a cheerful manner; recognize potential emergency situations, place callers into call queue or on hold.
• Other responsibilities may be assigned by practice leadership
Competencies and work environment:
• High School Diploma or equivalent required.
• Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates strong written and verbal communication skills.
• Demonstrates a willingness to identify, analyze and solve problems. Translates problems into practical solutions.
• Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
• Accurately and consistently follows instructions delivered in an oral, written or diagram format.
• Ability to add, subtract, multiply and divide; ability to convert units of measurement.
• Shows willingness and aptitude to take appropriate steps in finding solutions to problems
• Firmly adheres to the values and ethics of Noah's Animal Hospitals. Exhibits honesty, discretion, and sound judgment.
• Maintains a positive 'can do' outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
• Ability to work at a computer for long periods of time.
• Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Must be available for some swing shifts, occasional overnights, and weekends
Benefits
Our Part-Time valued staff members of Noah's Animal Hospitals receive the following benefits:
Industry Leading Pay with opportunities for bonus, overtime, and increases
$50 Scrub Allowance
Discounts on services provided and products dispensed for your own personal pets
An Employee Assistance Program - for you and your household
Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back
Our Full-Time valued staff members receive these additional benefits:
Paid Time Off
Paid Holidays
Scrub Allowance increases to $100
Comprehensive Benefits (Health, Vision and Dental)
Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life
Compensation for Continuing Education and License Renewal after 1 year of employment
Our Core Values:
Compassion
Easy to do Business With
Passion
Integrity
Memorable Client Experiences
Excellence
Helpful
The Right People
JOB CODE: 0151
$24k-36k yearly est. 13d ago
IT Support Specialist
On-Board Companies 4.5
Technical assistant job in Indianapolis, IN
Function: IT & Security
Reports to: Manager, IT
The IT Support Specialist is responsible for providing technical support to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT in supporting our global team with their hardware and software related needs.
This role will be asked to work a hybrid schedule out of our downtown Indianapolis office.
Key Responsibilities:
Provide first-level technical support to internal users, resolving hardware and software issues.
Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed.
Install and configure computer systems, software, and peripheral devices.
Assistin the setup of new users' accounts and equipment.
Maintain and update IT documentation, including manuals, procedures, and configurations.
Create knowledge base articles to assist users in resolving common issues.
Assistin maintaining the company's network infrastructure, including switches, routers, and wireless access points.
Troubleshoot network connectivity issues.
Skills and Experience Needed:
Bachelor's degree in Information Technology, Computer Science, or related field preferred.
1-3 years of experience in IT support, preferably in a SaaS environment.
Basic technical knowledge of IT systems, network administration, and cybersecurity..
Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems.
Basic understanding of networking concepts.
Strong problem-solving and communication skills.
Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus.
Competencies
Accountability
Creating an Inclusive Environment
Initiating Action
Adaptability
Customer Focus
Managing Conflict
Building Partnerships
Dealing with Ambiguity
Decision Making
Business Acumen
Driving for Results
Technical/Professional Knowledge/Skills
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indianain 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
Company provided equipment (laptop, software, etc.)
Employment with a growing, casual, fun, philanthropic minded company
Employer paid extended health benefits, including health spending account (CAN based employees)
US Based Employees
Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
Medical Flexible Spending Accounts available.
Dependent Care Flexible Spending Accounts available.
Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher).
Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
Paid Time Off (PTO)/Holiday
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.
$30k-42k yearly est. Auto-Apply 21d ago
Lab Technician Assistant
Prysmian Communications Cables & Systems USA 4.4
Technical assistant job in Indianapolis, IN
Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page
to learn more about Prysmian's commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at *********************************.
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$21k-34k yearly est. Auto-Apply 8d ago
IT Support Specialist
Hayesgibson
Technical assistant job in Bloomington, IN
Requirements
Join Our Team as a Full-Time IT Support Specialist!
Are you tech-savvy, solution-oriented, and passionate about helping others? We're looking for a skilled IT Support Specialist to join our team full-time and provide exceptional support to our employees and clients. If you're ready to make an impact by solving tech challenges and ensuring smooth operations, this is the role for you!
What You'll Do:
Provide Technical Support: Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices, including helpdesk support, Microsoft 365 and Windows systems assistance, and user account, equipment, and access setup for staff.
SharePoint Administration: Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows while partnering with departments to build efficient solutions and ensure governance, security, and version-control standards are maintained.
Systems Administration Support: Assist with Microsoft 365 and related systems administration, support security and compliance protocols, maintain network devices and equipment, and manage IT inventory, assets, and software licensing.
Training & Documentation: Provide end-user training for SharePoint and Microsoft 365, develop clear documentation and SOPs, and support IT-related onboarding and system training.
Document & Report: Track issues, resolutions, and improvements in our internal systems for efficiency and future reference.
What We're Looking For:
Technical Expertise: Proficiency in troubleshooting hardware and software, experience with operating systems (Windows, mac OS, Linux), and networking protocols.
Strong Communication Skills: Ability to explain technical issues in simple terms to non-technical users and ensure clear communication.
Problem-Solving Mindset: You enjoy identifying and solving problems, providing timely and effective solutions.
Customer-Focused: A service-oriented attitude with a genuine desire to help users and improve their tech experience.
Experience: Previous experience in IT support or a similar role is highly preferred.
Work Hours & Benefits:
Hours: Full-time, Monday to Friday, 8 AM - 5 PM with some flexibility.
Benefits: Comprehensive health, dental, and vision insurance, 401(k) plan, generous paid time off, and paid holidays.
Compensation: Competitive salary based on experience.
Why Join Us?
Impactful Role: Play a crucial part in maintaining the efficiency and security of our organization's IT systems.
Innovative Environment: Work with a team that values your technical skills and innovative problem-solving abilities.
Career Growth: Opportunities for continuous learning, certifications, and career advancement in the IT field.
If you're ready to be the go-to tech problem solver and ensure smooth IT operations, we want to hear from you! Apply today and help us keep things running seamlessly!
$35k-59k yearly est. 8d ago
VDI Support Specialist - IT Solutions - Indianapolis, IN
American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6
Technical assistant job in Indianapolis, IN
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
Group: Information Technology
Position: VDI Support Specialist
Location: Indianapolis, IN
We are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops. The ideal candidate will have experience in managing virtual environments, troubleshooting complex issues, and collaborating with cross-functional teams to ensure optimal performance and adherence to security and standardization protocols.
Responsibilities
Design, Development, and Support: Assistin the design, development, and support of the virtual environment, ensuring robust and secure operations.
Virtual Environment Administration: Administer and maintain multiple virtual images within the Citrix Virtual Apps and Desktops solution, managing updates, optimizations, and security patches.
Collaboration: Work closely with the IT Support and Applications Teams to identify new application installs, updates, and necessary optimizations.
Image Updates and Optimizations: Independently identify, propose, and implement updates to virtual images to resolve issues, enhance security, ensure standardization, and improve features and performance.
Upgrade Management: Plan and execute virtual image upgrades across development, testing, and production environments, ensuring minimal disruption to operations.
Change Management: Plan, document, publish, and track all changes and updates to virtual images, ensuring clear communication across relevant teams.
Tier 2 Support: Provide Tier 2 level support for issues related to the virtual environment, troubleshooting and resolving problems efficiently.
Training and Documentation: Develop and deliver training sessions and documentation for the IT Support team, enhancing their ability to manage and troubleshoot virtual environment issues.
Standards and Best Practices: Adhere to existing standards and best practices, continuously seeking opportunities to improve and optimize processes.
Continuous Improvement: Actively seek and implement new ideas and methods to improve the efficiency, security, and performance of the virtual environment.
Qualifications
Bachelor's degree in Information Technology, or a related field, or equivalent work experience.
Proven experience with Citrix Virtual Apps and Desktops, including design, administration, and support.
Strong knowledge of VDI technologies, virtual image management, and associated best practices.
Experience with virtualization technologies such as VMware, Hyper-V, or other virtual environments is a plus.
Excellent troubleshooting skills with a proactive approach to problem-solving.
Ability to work independently and manage multiple projects simultaneously.
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
$36k-69k yearly est. Auto-Apply 49d ago
IT Help Desk Technician
Langham Logistics, Inc. 3.5
Technical assistant job in Indianapolis, IN
**
The IT Helpdesk Technician contributes to meeting Langham's Life Science Services goals of exceptional customer service, quality, process improvement, and profitability by being responsible for Tier 1 helpdesk support for 250+ employees across multiple locations. Support includes problem determination, problem incident recording, problem resolution and problem escalation (as necessary) for Langham supported software and hardware.
The IT Helpdesk Technician also includes provisioning & installing the supported software and hardware as well as providing training to end users for new hire orientation, self-service, utilization of new and existing IT resources.
Key Outcomes Expected
Provide excellent customer service to all Langham associates
Properly route, escalate, and track helpdesk tickets
Provide technicalassistance and support for incoming queries and issues related to computer systems, hardware, and software
Effectively communicate problem-solving steps to end users
Effectively utilize all communication resources to provide assistance to end users: ticket system, chat, phone, email, and in-person.
Follow up with customers, provide feedback, and see problems through to resolution
Provide training to end users for New Hire Orientation, self-service, and utilization of new and existing IT resources.
Proactively participate in continued improvement of IT processes and resources
Update and manage IT Knowledge Base for continued improvement and self-service
Coordinate with Tier 2 technicians and engineers to resolve applicable issues, develop processes, and deploy cyber security initiatives.
Software
Install, update, manage, and monitor support IT software. Including Microsoft Office 365, Windows OS, Helpdesk System, and Cyber Security Systems
Coordinate with vendors for software related technical issues
Perform scheduled and regular maintenance of supported IT software
Hardware
Provision, install, repair, track, and manage supported IT hardware
Coordinate with vendors for hardware repairs
Set up and support audio/visual equipment for meetings and presentations
Maintain inventory of IT hardware
Perform scheduled and regular maintenance of supported IT hardware
Critical Skills and Knowledge
Excellent customer services skills
Collaborative approach and team player mentality within the IT Department and the entire organization
Demonstrated effective analytical, problem solving, and decision-making skills (can gather and analyze data and information and draw conclusions). Able to think logically and analytically.
Excellent oral, written, and presentation skills to effectively communicate with all levels within the company by phone, email, chat, in-person.
Excellent documentation skills
Demonstrated ability to achieve successful outcomes in handling difficult situations and end-users.
Shows initiative and acts independently to resolve problems
Demonstrated ability to manage multiple priorities and follow through on tasks to completion
Must have a high level of self-motivation coupled with a strong work ethic
Ability to perform in a face-paced, deadline-oriented environment
Demonstrated strong technical skills, including:
Ability to set up, maintain, and troubleshoot laptops and desktop computers including the software running on those devices
Ability to instruct users on how to use their laptops, desktop computers, and software running on those devices
Ability to set up and manage users in multiple systems, as well as reset and unlock users on the network
Proficiency with the Microsoft Office 365 suite, internet browsers, MS Windows, remote management software, and dual-factor systems.
Demonstrated willingness for continual self-improvement and self-education. Langham will provide training for new skills as needed.
Education and Experience
At least an Associate's Degree in Information Technology or related field
2+ years of experience supporting a staff of 50 or more people
Physical Demands and Work Environment: Physical movements including bending, stooping, and lifting to 50 pounds as part of daily work routine. Must be able to operate computer equipment. Work is performed in an office environment. It is expected that this position is willing to travel to other local Langham Indianapolis-area facilities as needed.
Disclaimer: This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.
$36k-71k yearly est. 5d ago
IT Help Desk Technician
Crew Carwash 3.7
Technical assistant job in Indianapolis, IN
The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: Competitive compensation Daily pay options available at no cost to you Paid Time Off + 6 paid holidays each year
Free carwashes, naturally 😊
Industry-leading training
Incredible growth potential
Tuition reimbursement and paid IT certifications
Group health, dental, and vision
401K with company match
Crew's expectations:
Work schedule is generally 10a-8p, 5 days per week and includes 1 weekend day each week.
Provide level 1 telephone/email support for all Crew locations.
Respond to incoming ticketing portal break/fix and new IT requests.
Repair, image, and configure new IT assets for deployment at Crew locations.
Troubleshoot application and hardware issues to resolve problems for users.
Possess initiative and motivation with a “get the job done” attitude.
Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
High school diploma or equivalent is required. A+ or Network + Certification along with an Associate's or Bachelor's Degree in Information Technology highly preferred.
Must possess the ability to deal tactfully with customers, team members, and the general public.
Focused on quality while maintaining a sense of urgency.
We're Really in the People Business, We Just Happen to Wash Cars!
$30k-41k yearly est. 9d ago
IT Support Specialist
Revel Staffing
Technical assistant job in Indianapolis, IN
We are seeking an IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends.
Key Responsibilities
Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support.
Configure and deploy new hardware/software; provide basic end -user training.
Support and maintain Active Directory, Microsoft 365, and Windows environments.
Oversee Antivirus and Windows Update Servers to keep devices secure and compliant.
Provide remote and onsite troubleshooting for hardware, software, and networking issues.
Maintain clear IT documentation for processes, systems, and activities.
Ensure proper management of printers, copiers, and scanners.
Collaborate with vendors and internal stakeholders to optimize systems.
Participate in training and professional development to strengthen technical expertise.
Provide after -hours support for urgent issues or project implementations when needed.
Qualifications
Associates Degree in IT or a related field.
DataClear certification (or equivalent)
Proficiency with Active Directory, Microsoft 365, and Windows OS.
Experience in hardware/software setup, configuration, and troubleshooting.
Familiarity with networking, Linux, and information security practices.
Strong communication skills for supporting non -technical users.
Commitment to continuous learning and staying updated on emerging technologies.
$36k-61k yearly est. 47d ago
IT Help Desk Technician
Bytecafe Consulting
Technical assistant job in Indianapolis, IN
Bytecafe Consulting, an experienced Managed Service Provider in Indianapolis for 20 years has an opening for a IT Help Desk Technician for its Indianapolis office. Bytecafe is looking for a top-tier IT Help Desk Technician to drive customer satisfaction through our technical help desk. You would be the point of contact for client technical issues. We are looking for people who can get things done and provide a 'Wow' experience for our clients.
The role of a IT Help Desk Technician will provide first level support to our clients by offering professional, courteous and prompt technical support via onsite visits or by remote administration including problem definition, prioritization, analysis, re-creation, resolution, and escalation as needed.
Qualifications
Required Skills:
U.S. Citizenship Required
Troubleshooting Skills
Experience in managing end client networks
Experience in system configuration
Problem solving skills
Working knowledge of networking concepts preferred
Must have knowledge of Active Directory, DNS, WINS, DHCP
Familiarity with most of the following products: Windows Servers 2012, 2016 and 2019, Windows 10, Android/iPhone/iPad, Microsoft Office, Google Apps, Remote support best practices
Must have good customer service and phone skills
Must be able to work effectively individually and in a team environment
Must have high attention to detail and must be very organized
Ability to work some nights and weekends
Must be a MCP
A+ & Network+ Certifications are a plus
Additional Information
Essential Functions:
Resolving and facilitating assigned client support issues from case logging through management of escalation or resolution.
Utilizing provided tools and documentation in resolving technical issues or reproducing problem cases.
Responding to client cases and field inquiries in a timely and effective manner by providing answers to known questions and reproducing straightforward technical problems.
Be an advocate for providing satisfaction to clients by maintaining a proactive approach to managing and maintain reliable infrastructure.
Ability to work in a team environment and effectively communicate within the team.
Provide on-call support on a rotating basis.
Candidate must be self-motivated, possess a “Get Things Done” attitude and be willing to take ownership of assigned service orders to ensure the issue is properly resolved to the satisfaction of the client.
Secondary Functions:
Learn new SMB products and diagnostic tools and share knowledge with others.
Provide feedback on product and/or process initiatives developed in other areas.
Update Client Network Documentation.
Perform other work related responsibilities and special projects as assigned.
Job Requirements:
High school diploma required.
2-4 years of relevant IT Help Desk Support experience.
Must be a Microsoft Certified Professional.
A+ certification a plus.
Experience in system configuration.
Working knowledge of technology architecture.
Must have knowledge of Active Directory, DNS, WINS, DHCP.
Familiarity with most of the following products: Windows Servers 2012, 2016 & 2019, Windows 10, Android/iPhone/iPad, Microsoft Office, Google Apps, Office 365 Remote support best practices.
Working knowledge of networking concepts preferred.
Strong analytical, problem solving and troubleshooting skills.
Must have excellent phone etiquette and communication skills, both verbally and written.
Ability to meet deadlines and work well under pressure.
Documentation skills
Ability to multitask, prioritize and work effectively individually and in a team environment.
Eager to learn new technologies and concepts.
Acute attention-to-detail.
Must be self-motivated to bring issues to closure.
Regular and reliable attendance is required.
A background check and clean DMV report are required.
Some travel may be required.
U.S. Citizenship is required.
Benefits:
Bytecafe offers a competitive benefits package including Simple IRA, medical, dental/ortho and vision, paid time off, holiday pay per company policies.
EOE
$36k-61k yearly est. 20h ago
EndPoint Support Technician II
Cencora
Technical assistant job in Indianapolis, IN
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Position Summary:
Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. In order to provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement/support approved technical solutions. These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities.
The Endpoint Support Technician-II role in our Distribution Centers is vital for maintaining and enhancing operational efficiency. Providing local and dedicated support for device management and timely upgrades, this position minimizes downtime and prevents operational disruptions by being able to quickly resolve IT-related issues, which helps maintain smooth workflows and timely order processing for our Distribution Centers. Local support ensures Cencora's team members receive immediate assistance with technical difficulties enhancing overall productivity and service quality.
Duties & Responsibilities:
Work Complexity:
Provides complex maintenance and support for endpoint devices.
Works on multiple projects/work initiatives/tasks concurrently as team member, sometimes as a technical lead.
Business/Technical Requirements:
Works with end user device engineers and customers (internal, external, and vendors) to understand user's Endpoint Support requirements.
Provides feedback regarding requirements and provides recommendations.
Project/Task Planning:
Participates or may lead short-term Endpoint Support project/task planning efforts with team members, customers and other IT groups.
Provides input to cost/time estimates.
Documents discussion and agreements.
Deployment:
Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints.
Plans and schedules the installation and deployment projects.
Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.
Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications.
Submits or updates configuration items within management tools.
Develops and documents procedures for performing configuration changes, updates and upgrades.
Testing:
May participate in the unit testing for new deployments or new components and remediates problems.
Provides feedback or remediation approaches on new software performance and testing.
Technical Support:
Performs Level 2 and 3 issue assessment and resolution of problems, working with manufacturers/vendors as needed.
Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems.
Creates temporary solutions until permanent solutions can be implemented.
Coordinates the resolution of escalated application, hardware and software problems.
Ensures that all technical resources are available for meetings that include video conferencing.
Documents and reviews solutions to common problems and responses for frequently asked questions.
Business Continuity & Disaster Recovery:
Implements contingency plans including reliable backup and restore procedures, as needed.
Research/Evaluation:
May participate in R&D POC efforts.
May provide recommendations per customer feedback.
Policies, Procedures, and Standards:
Adheres to policies, procedures and standards.
Makes suggestions for policies and procedures and standards for Endpoint operational processes.
Inventory/Asset Management:
Supports IT inventory/asset management processes.
Training:
May provide on-the-spot training to end users.
Identifies end-user training needs.
Participate in the development of training materials, as needed.
Coaching/Mentoring:
Provides coaching and guidance to team members.
Education and Experience Requirements:
Bachelor's Degree in Computer Science, certifications or equivalent work experience.
Typically has 3-5 years in functional position or related work experience, education or training.
Adaptability:
Intermediate (I): Handles multiple projects and duties simultaneously, prioritizing as needed. Devises flexible approaches that are easily adopted by all levels and types of people. Works creatively to respond to a specific situation. Quickly resolves new challenges in a changing environment. Interprets the spirit of a policy to meet business goals and client needs. Respects and responds sensitively to others' reluctance to change. Fosters flexibility through cross-training and developmental work assignments.
Communications for Results:
Intermediate (I): Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of inter-related situations, asks probing questions, and solicits multiple sources of advice prior to taking action.
Customer Service Orientation:
Basic (B): Asks questions and conducts investigations in response to clients' requests for assistance on day-to-day needs. Responds promptly and courteously. Updates clients on progress. Instructs clients on products and services and how to apply them to their business processes. Escalates to appropriate parties as needed. Makes customers and their needs a primary focus of one's actions.
Information Seeking:
Basic (B): Seeks information on both formal and informal processes. Uses appropriate tools, techniques and sources to gather, update and monitor information. Checks for accuracy of interpretation. Seeks out the appropriate people for guidance when needed depending on the type of issue.
Problem Solving:
Basic (B): Investigates defined issues with uncertain but limited cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Escalates issues with suggestions for further investigation and options for consideration.
Teamwork:
Intermediate (I): Actively solicits ideas and opinions from others to quickly accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance.
Thoroughness:
Intermediate (I): Demonstrates operational agility. Uses organizational systems that result in multiple critical activities to be identified and completed on time. Renegotiates priorities as necessary. Puts systems in place and uses them to monitor and detect errors and problems. Tests and inspects outputs, and applies quality checks prior to work submission.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
$36k-60k yearly est. Auto-Apply 14d ago
Process and Technology Associate- Data Movement
Direct Staffing
Technical assistant job in Indianapolis, IN
The Data Sciences and Solutions department is responsible for global consistency of medical data; structure, content and meaning, acquisition, storage, retrieval, interchange and representation. This requires an in depth understanding of data collection, data flow management, data quality, data technology, data archiving and data standards.
The Process and Technology role is responsible for providing technical leadership and process ownership for Data Sciences and Solutions. These are the broad applications/focus areas for this role:
• Apply specialized process/technology knowledge to ensure clinical trial deliverables are consistent and accurate
• Act as a primary contact within the Data Sciences and Solutions organization for development and support of process and technology
• Communicate and adhere to the global data strategy across the organization as it relates to process and technology
• Focus area: Leadership and execution of data movement activities for Data Sciences and Solutions in partnership with Statistics and Real World Evidence functions. This role would accomplish data delivery/data movement through internal and COTS ETL tools and business processes. Process improvements and developing new processes/tools will be a part of this role's responsibilities.
Responsibilities
Process/Technology Strategy Support (40%)
• Define, deliver, and continuously improve global processes and/or technology to facilitate the reliable planning and execution of deliverables
• Assist during the design and execution of clinical trials to ensure the development of the trial is consistent with the global data strategy, as applicable to focus area
• Identify, monitor and communicate global customer needs/requirements related to process and/or technology performance and enhancements
• Ensure process and/or technology interfaces are optimized across Biometrics and Advanced Analytics
• Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives, as applicable to focus area
• Support the identification, communication, maturation and adoption of best practices and global standardized business processes, as applicable to focus area.
• Marry deep phase/TA/geography expertise with deep process and/or technology expertise, as applicable to focus area.
• Manage projects/process/technology that span across multiple functions/vendors/other external organizations, areas of focus are InForm/CIS/Central Designer, Clintrial Integrations and CTMM Integrations, Submissions, Integrated Databases, MedDRA/WhoDRUG/SAE in InForm/LSS and other systems.
• Partner and/or strengthen relationships between key providers or customers, including influencing statisticians, statistics COE, physicians, clinical pharmacology and clinical operations etc, as applicable to focus area.
• Define, measure and achieve group proficiency with new tools/technology, processes, and the application of best practices as applicable to focus area
Business Office Support (40%)
• Partner with LRL Financial and Procurement to manage budgets, invoice processing and payments, work orders and contracts
• Provide guidance and consulting into forecasting expenses
• Develop, track and maintain business office metrics
• Build and maintain effective business partnership with teams, functions and affiliates understanding needs and ensuring timely response
• Define and provide guidance related to vendor management
• Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives
Process Improvement (15%)
• Continually seek and implement means of improving processes to reduce cycle time and decrease work effort
• Represent Data Sciences' processes in cross-functional initiatives
• Actively participate in shared learning across Clinical Data Flow and Technology
• Work with partners to increase vendor/partner efficiencies
Asset Protection (5%)
• Understand the confidential nature of company information and takes necessary steps to ensure its protection. This includes understanding various aspects of Privacy as it relates to the data managed within Clinical Data Flow and Technology.
• Ensure that an appropriate confidentiality agreement has been executed before disclosing confidential company information to CROs or other outside parties
• Accept obligation for compliance to the integrity of the company• Complete readings of any policy/procedure updates including global medical, Clinical Data Flow and Technology, and local policies and procedures
Note: Incumbent may do a blend of items #1 & #2.
Basic Qualifications
• Bachelor's degree
• Qualified candidates must be legally authorized to be employed in the United States.
Additional Skills/Preferences
• 3 years experience in clinical data management and/or 5 years experience in drug development in areas intersecting with clinical data management (e.g. clinical operations, statistics, information technology, health outcomes, etc.)
• Demonstrated knowledge of data management processes and technology
• Demonstrated ability to understand and apply data flow, data quality, data interchange, data mining, and data representation principles
• Knowledge of global internal, external and regulatory requirements/expectations (CCS, ICH, GCP, PhRMA, CSUCI etc.)
• SCDM certification
• Strong interpersonal and leadership skills
• Excellent oral and written communication skills
• Interpersonal/teamwork and communication skills for effective customer consultation
• Strong business acumen
• Demonstrated strength in logical thought, problem solving ability and strategic thinking
• Ability to communicate and influence within Clinical Data Flow and Technology
• Domestic and International travel may be required.
2+ to 5 years experience
Minimum Education - Bachelor's Degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-73k yearly est. 20h ago
Technical Support Technician (Comms) - MTCCS
Nexthreat
Technical assistant job in Campbellsburg, IN
Job Title: Technical Support Technician (Comms) Location: Camp Atterbury, INTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms).
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description:
• Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates
Qualifications:
Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure
Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree
$35k-58k yearly est. Auto-Apply 60d+ ago
MDDU CBRN Tech Support Specialist Level I
Parsons Commercial Technology Group Inc.
Technical assistant job in Indianapolis, IN
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Parsons is looking for an amazingly talented MDDU CBRN Tech Support Specialist Level I to join our team!
What You'll Be Doing:
* Will act as a site manager.
* Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.
* Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
* Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
* Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
* Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
* Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
* Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes
* Provide SITREPs at the end of each mission operational period.
* Provide AAR at the conclusion of deployment.
What Required Skills You'll Bring:
* Active Secret security clearance or higher
* Must be able to obtain DHS suitability
* Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises
* 10 years experience in radiological and nuclear detection and training
* Special event operational experience including SEAR or NSSE events
* Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources.
* Equipment experience shall include the use of primary and secondary screening devices, shall include spectroscopic devices, and chemical identification equipment utilizing FTIR and Raman technologies.
* Certifications and training shall include NIMS and ICS certifications and courses, at least one basic radiation fundamental training program certification, and primary and secondary screener preventative certifications shall be completed and with valid certificate.
* Level I candidates will demonstrate excellent decision making and critical thinking skills and be able to operate in a high paced environment with deadlines.
* At minimum, the Level I candidate will have 10 years experience in the operational planning and coordination of detection and preventative activities with a minimum 7 years of hands-on equipment experience.
* Must be able to lift and carry up to 50 pounds of equipment
* Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report.
* Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
* Radiation Worker training and experience working with radioactive materials.
* Willingness to travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days.
* Must have valid driver's license and experience towing larger trailers including a fifth wheel
* Must have a Class B CDL license or ability to obtain one within 3 months of being hired
What Desired Skills You'll Bring:
* Biological and chemical detection experience is desired
* Bachelor's degree is desired
Security Clearance Requirement:
An active Secret security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
$30k-38k yearly est. Auto-Apply 42d ago
Recovery Support Technician - Entry Level - Indianapolis
Volunteers of America Ohio & Indiana 2.6
Technical assistant job in Indianapolis, IN
Volunteers of America Ohio and Indiana Turning Point Recovery Center is a residential addiction treatment program for men involved in the criminal justice system. The Recovery Support Technician (full-time, entry-level) is an active part of the treatment team and monitors the client's behaviors and interactions while providing structure, support, and role modeling. Through this program, clients are offered the opportunity to address their addiction through treatment rather than face incarceration in response to their struggles with sobriety. The Turning Point Recovery Center uses an individualized and comprehensive approach to treatment and accepts referrals for clients involved in the criminal justice system. As a Recovery Support Technician (full-time, entry-level), your work will touch the mind, body, heart - and ultimately the spirit - of those we serve, while integrating our deep compassion with highly effective programs and services.
This is an Entry level Behavioral Health position focusing on recovery and family reunification.
As a Recovery Support Technician (full-time, 2nd and 3rd shifts, entry-level), you are part of a team of dedicated people offering our clients crisis intervention and a comprehensive continuum of care that includes group and individual therapy, case management, real-time parenting coaching, and life skills development. As a Recovery Support Technician, your work will touch the mind, body, heart - and ultimately the spirit - of those we serve while integrating our deep compassion with highly effective programs and services.
Essential job duties:
Perform 1:1 crisis intervention to the client and submit supporting documentation.
Facilitate individual and group skills training for clients.
Document and maintain DCS and legally mandated reporting standards of child abuse and neglect.
Transport clients in company-approved vehicles as needed.
Maintain DCS and legally mandated reporting criteria for child abuse and neglect.
Monitor for and control contraband through general surveillance and room searches.
Conduct periodic tours of the facility and its grounds to maintain client safety and security
Complete and maintain client intake information and procedures.
Qualified applicants will have the following:
High school diploma or equivalent education.
Valid Indiana driver's license required.
Applicants must pass a state, county, and Department of Child Services background check.
First Aid & CPR certification is required and must be maintained. VOAOHIN will provide certification if not already obtained.
Benefits offered:
Health benefits package - including medical, dental, and vision.
403(b) with company match.
Personal paid time off - including 11 paid holidays.
$30k-38k yearly est. Auto-Apply 60d+ ago
Support Technician
Daveandbusters
Technical assistant job in Indianapolis, IN
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assistsin daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $13 per hour
Salary Range:
7.25
-
14.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-13 hourly Auto-Apply 60d+ ago
Technician Assistant - FT - Geist
Noah's Animal Hospitals 3.7
Technical assistant job in Indianapolis, IN
Job Description
TechnicianAssistant - FT - Geist
Indianapolis, IN
Facility: Noah's Caring Hands Animal Hospital at Geist
Schedule: 35 - 40 hours weekly, Weekends and Holiday Required
The TechnicianAssistant (‘TA') at Noah's Animal Hospitals provides assistance to our veterinary technicians and veterinary assistants through performing essential tasks in patient care as well as important hospital cleaning and disinfection duties. At some Noah's hospitals, TechnicianAssistants will also provide care for boarding patients, including walking dogs, engaging in playtime activities with the boarding pets, and routine tasks associated with boarding patients.
Responsibilities:
• Provide professional, efficient and exceptional service at all times. This increasing the efficiency of the medical staff by promptly attending to required duties at all times.
• Assist medical team by
o Providing safe and gentle restraint of pets for examinations, services, or diagnostics,
o Moving pets from one area of the hospital to another as needed to simplify workflow,
o Returning pets to their owners after medical exams or boarding stays.
o Walking specific ICU patients as directed by medical team to allow urination/defecation opportunities for the pet
o Preparing prescription medications under direction of medical team
o Process diagnostic samples (specifically blood samples and fecal samples for either in house diagnostics or for outsource labs
o Utilizing proper collars and tags for identification - ensure all pets in hospital are properly identified
o Scrubbing surgical instruments
o Restocking medical supplies as requested by medical team
o Observe boarding patients and hospitalized patients for signs of discomfort or other issues that require medical intervention
o Provide some medical treatments (oral pills, etc) as directed by medical team
• Care for boarding patients
o Feed and provide water daily
o Clean cage and provide cage “comforts” as dictated by the individual pet's needs
o Allow recreation time and daily walks for urination/defecation
o Provide and clean litterboxes for feline patients
• Have basic understanding about preventative care for pets
o While TA is not generally a client facing position, knowing this information can help identify potential problems in pets staying within our hospitals and/or help in the employee's future development
o External and internal parasites
o Vaccines and infectious diseases of pets, potential for zoonotic disease
• Ensure general hospital cleanliness.
o Clean and disinfect cages as needed
o Clean and disinfect all areas as hospital at least daily or as needed based on patient volume or potential for infectious disease
o Maintain laundry through proper washing, drying, and stocking of hospital towels, surgical gowns, surgical towels, patient bedding, etc.
• Assist outgoing patients to owner's vehicle and provide gentle, safe assistance into the vehicle. Carry any foods or other personal items for the client.
• Maintain accurate medical records, under the supervision of the medical team, by notating
o Appetite of pet/thirst of pet
o Bowel movements and urination
o Behavior and attitude
o Interaction with clients if questions are asked and what information was provided
• Support other staff members, doctors and administrators as needed.
o Maintain effective communication about patients and clients as needed
o Work well with all team members and ensure that your actions support the hospital, the doctors, the management, and the practice philosophy.
o Assist with answering phones in a cheerful manner; recognize potential emergency situations, place callers into call queue or on hold.
• Other responsibilities may be assigned by practice leadership
Competencies and work environment:
• High School Diploma or equivalent required.
• Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates strong written and verbal communication skills.
• Demonstrates a willingness to identify, analyze and solve problems. Translates problems into practical solutions.
• Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
• Accurately and consistently follows instructions delivered in an oral, written or diagram format.
• Ability to add, subtract, multiply and divide; ability to convert units of measurement.
• Shows willingness and aptitude to take appropriate steps in finding solutions to problems
• Firmly adheres to the values and ethics of Noah's Animal Hospitals. Exhibits honesty, discretion, and sound judgment.
• Maintains a positive 'can do' outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
• Ability to work at a computer for long periods of time.
• Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Must be available for some swing shifts, occasional overnights, and weekends
Benefits
Our Part-Time valued staff members of Noah's Animal Hospitals receive the following benefits:
Industry Leading Pay with opportunities for bonus, overtime, and increases
$50 Scrub Allowance
Discounts on services provided and products dispensed for your own personal pets
An Employee Assistance Program - for you and your household
Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back
Our Full-Time valued staff members receive these additional benefits:
Paid Time Off
Paid Holidays
Scrub Allowance increases to $100
Comprehensive Benefits (Health, Vision and Dental)
Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life
Compensation for Continuing Education and License Renewal after 1 year of employment
Our Core Values:
Compassion
Easy to do Business With
Passion
Integrity
Memorable Client Experiences
Excellence
Helpful
The Right People
$24k-36k yearly est. 27d ago
IT Support Specialist
Onboard 4.5
Technical assistant job in Indianapolis, IN
Function: IT & Security Reports to: Manager, IT The IT Support Specialist is responsible for providing technical support to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment. In this role you will serve as the face of IT in supporting our global team with their hardware and software related needs.
This role will be asked to work a hybrid schedule out of our downtown Indianapolis office.
Key Responsibilities:
* Provide first-level technical support to internal users, resolving hardware and software issues.
* Respond to IT service requests and troubleshoot problems through to resolution or escalate as needed.
* Install and configure computer systems, software, and peripheral devices.
* Assistin the setup of new users' accounts and equipment.
* Maintain and update IT documentation, including manuals, procedures, and configurations.
* Create knowledge base articles to assist users in resolving common issues.
* Assistin maintaining the company's network infrastructure, including switches, routers, and wireless access points.
* Troubleshoot network connectivity issues.
Skills and Experience Needed:
* Bachelor's degree in Information Technology, Computer Science, or related field preferred.
* 1-3 years of experience in IT support, preferably in a SaaS environment.
* Basic technical knowledge of IT systems, network administration, and cybersecurity..
* Familiarity with Microsoft Windows, mac OS, and/or Linux operating systems.
* Basic understanding of networking concepts.
* Strong problem-solving and communication skills.
* Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified IT Professional - MCITP) are a plus.
Competencies
* Accountability
* Creating an Inclusive Environment
* Initiating Action
* Adaptability
* Customer Focus
* Managing Conflict
* Building Partnerships
* Dealing with Ambiguity
* Decision Making
* Business Acumen
* Driving for Results
* Technical/Professional Knowledge/Skills
About the company:
Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.
Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.
OnBoard has grown from a class project at Purdue University in West Lafayette, Indianain 2003 into the world's leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.
Benefits and Perks:
* Company provided equipment (laptop, software, etc.)
* Employment with a growing, casual, fun, philanthropic minded company
* Employer paid extended health benefits, including health spending account (CAN based employees)
* US Based Employees
* Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
* An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
* Medical Flexible Spending Accounts available.
* Dependent Care Flexible Spending Accounts available.
* Basic life insurance in the amount of $50,000 or 1 X's your salary (whichever is higher).
* Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
* 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.
* Paid Time Off (PTO)/Holiday
Diversity Statement - Culture of Togetherness:
At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.
OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email *************************.
$30k-42k yearly est. 21d ago
IT Support Specialist - CAD Systems (Civil Engineering) - IT Solutions - Indianapolis, IN
American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6
Technical assistant job in Indianapolis, IN
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
Group: Information Technology
Position: IT Support Specialist (CAD Systems)
Location: Indianapolis, IN
As an IT Support Specialist at American Structurepoint, you will be part of a team that supports the company's technology needs. Our team thrives on creating the best experience for our team members and constantly implementing bleeding edge solutions to give our company a competitive advantage.
Job Summary
We are seeking a technically skilled and detail-oriented IT Support Specialist with a focus on Autodesk and Bentley CAD system deployment, administration, and support for our civil engineering teams. In this role, you will be responsible for deploying, maintaining, and troubleshooting complex CAD environments used for infrastructure design projects. You will serve as the technical liaison between internal teams and software vendors (Autodesk and Bentley) to resolve issues, implement updates, and optimize performance across our engineering technology stack.
Note: This position is a technical IT support role - no CAD design or drafting responsibilities are required.
Responsibilities
Software Deployment & Configuration
• Collaborate with the internal software deployment team for Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer, etc.) using tools such as Autodesk Access, Bentley CONNECTION Client, SCCM, or Intune.
• Configure and maintain CAD standards, templates, seed files, workspaces, and configuration files to ensure consistency across project teams.
• Evaluate and test updates, patches, and service packs before implementation in production environments.
• Manage version control and compatibility between Autodesk and Bentley software platforms.
Vendor Collaboration & Issue Resolution
• Act as the primary technical contact with Autodesk and Bentley support teams.
• Log, track, and escalate issues to vendors as needed; follow through to resolution and document fixes.
• Participate in beta programs, vendor training, and technical briefings to stay informed on product updates and best practices.
• Provide feedback to vendors on product performance and opportunities for workflow improvements.
Technical Support
• Provide Tier 2/3 support for CAD-related issues within the civil engineering environment.
• Troubleshoot problems related to application performance, licensing, data access, and file interoperability.
• Collaborate with IT infrastructure, network, and project delivery teams to ensure optimal CAD performance across workstations, servers and virtual environments.
• Maintain detailed documentation of troubleshooting procedures, configurations, and deployment methods.
License & Asset Management
• Administer and optimize Autodesk and Bentley licensing systems (Autodesk Account, Bentley Licensing Portal).
• Track license usage, manage allocations, and ensure compliance with vendor agreements.
• Coordinate renewals, upgrades, and new license acquisitions with procurement and IT management.
Infrastructure & Standards Support
• Support the setup and maintenance of CAD-related data environments such as ProjectWise, Autodesk Docs, or BIM 360.
• Collaborate with the CAD management team to uphold company standards and workflows.
• Identify opportunities to automate tasks, streamline deployments, and improve user experience.
Qualifications
Required:
• 1 to 3 years of experience in IT support, CAD administration, or systems deployment in a civil engineering, architecture, or construction environment.
• Strong experience deploying and supporting Autodesk and Bentley products (Civil 3D, Revit, AutoCAD, MicroStation, OpenRoads Designer).
• Proven ability to work with software vendors to diagnose and resolve application or licensing issues.
• Knowledge of CAD operating in virtual environments.
• Knowledge of Windows operating systems, networking fundamentals, and system performance optimization.
• Excellent problem-solving, communication, and documentation skills.
Preferred:
• Experience with ProjectWise, Autodesk Docs, BIM 360, or similar project collaboration platforms.
• Familiarity with PowerShell, Python, or batch scripting for deployment automation.
• Understanding of civil engineering data workflows and file management practices.
• Certifications such as Autodesk Certified Professional, Bentley Accredited Administrator, or CompTIA A+/Network+.
Why Join Us:
• Support innovative civil infrastructure projects with cutting-edge CAD technologies.
• Collaborate with talented engineers, designers, and IT professionals in a forward-thinking environment.
• Gain exposure to both Autodesk and Bentley ecosystems with opportunities for ongoing professional training.
• Competitive salary, benefits, and opportunities for career advancement within a growing engineering organization.
$36k-69k yearly est. Auto-Apply 7d ago
Process and Technology Associate- Data Movement
Direct Staffing
Technical assistant job in Indianapolis, IN
The Data Sciences and Solutions department is responsible for global consistency of medical data; structure, content and meaning, acquisition, storage, retrieval, interchange and representation. This requires an in depth understanding of data collection, data flow management, data quality, data technology, data archiving and data standards.
The Process and Technology role is responsible for providing technical leadership and process ownership for Data Sciences and Solutions. These are the broad applications/focus areas for this role:
• Apply specialized process/technology knowledge to ensure clinical trial deliverables are consistent and accurate
• Act as a primary contact within the Data Sciences and Solutions organization for development and support of process and technology
• Communicate and adhere to the global data strategy across the organization as it relates to process and technology
• Focus area: Leadership and execution of data movement activities for Data Sciences and Solutions in partnership with Statistics and Real World Evidence functions. This role would accomplish data delivery/data movement through internal and COTS ETL tools and business processes. Process improvements and developing new processes/tools will be a part of this role's responsibilities.
Responsibilities
Process/Technology Strategy Support (40%)
• Define, deliver, and continuously improve global processes and/or technology to facilitate the reliable planning and execution of deliverables
• Assist during the design and execution of clinical trials to ensure the development of the trial is consistent with the global data strategy, as applicable to focus area
• Identify, monitor and communicate global customer needs/requirements related to process and/or technology performance and enhancements
• Ensure process and/or technology interfaces are optimized across Biometrics and Advanced Analytics
• Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives, as applicable to focus area
• Support the identification, communication, maturation and adoption of best practices and global standardized business processes, as applicable to focus area.
• Marry deep phase/TA/geography expertise with deep process and/or technology expertise, as applicable to focus area.
• Manage projects/process/technology that span across multiple functions/vendors/other external organizations, areas of focus are InForm/CIS/Central Designer, Clintrial Integrations and CTMM Integrations, Submissions, Integrated Databases, MedDRA/WhoDRUG/SAE in InForm/LSS and other systems.
• Partner and/or strengthen relationships between key providers or customers, including influencing statisticians, statistics COE, physicians, clinical pharmacology and clinical operations etc, as applicable to focus area.
• Define, measure and achieve group proficiency with new tools/technology, processes, and the application of best practices as applicable to focus area
Business Office Support (40%)
• Partner with LRL Financial and Procurement to manage budgets, invoice processing and payments, work orders and contracts
• Provide guidance and consulting into forecasting expenses
• Develop, track and maintain business office metrics
• Build and maintain effective business partnership with teams, functions and affiliates understanding needs and ensuring timely response
• Define and provide guidance related to vendor management
• Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives
Process Improvement (15%)
• Continually seek and implement means of improving processes to reduce cycle time and decrease work effort
• Represent Data Sciences' processes in cross-functional initiatives
• Actively participate in shared learning across Clinical Data Flow and Technology
• Work with partners to increase vendor/partner efficiencies
Asset Protection (5%)
• Understand the confidential nature of company information and takes necessary steps to ensure its protection. This includes understanding various aspects of Privacy as it relates to the data managed within Clinical Data Flow and Technology.
• Ensure that an appropriate confidentiality agreement has been executed before disclosing confidential company information to CROs or other outside parties
• Accept obligation for compliance to the integrity of the company• Complete readings of any policy/procedure updates including global medical, Clinical Data Flow and Technology, and local policies and procedures
Note: Incumbent may do a blend of items #1 & #2.
Basic Qualifications
• Bachelor's degree
• Qualified candidates must be legally authorized to be employed in the United States.
Additional Skills/Preferences
• 3 years experience in clinical data management and/or 5 years experience in drug development in areas intersecting with clinical data management (e.g. clinical operations, statistics, information technology, health outcomes, etc.)
• Demonstrated knowledge of data management processes and technology
• Demonstrated ability to understand and apply data flow, data quality, data interchange, data mining, and data representation principles
• Knowledge of global internal, external and regulatory requirements/expectations (CCS, ICH, GCP, PhRMA, CSUCI etc.)
• SCDM certification
• Strong interpersonal and leadership skills
• Excellent oral and written communication skills
• Interpersonal/teamwork and communication skills for effective customer consultation
• Strong business acumen
• Demonstrated strength in logical thought, problem solving ability and strategic thinking
• Ability to communicate and influence within Clinical Data Flow and Technology
• Domestic and International travel may be required.
2+ to 5 years experience
Minimum Education - Bachelor's Degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
How much does a technical assistant earn in Bloomington, IN?
The average technical assistant in Bloomington, IN earns between $18,000 and $45,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.
Average technical assistant salary in Bloomington, IN