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  • IT Support Specialist - Indianapolis Health

    Milliman 4.6company rating

    Technical assistant job in Indianapolis, IN

    Milliman's Indianapolis Health practice is seeking an IT Support Specialist to join our growing IT Support Team. This role ensures that all of our technology is in seamless working order for current and incoming staff, approximately 250+ people and growing. Our end-user systems include: hardware, network storage, software, networking and telecommunications. In addition to your technical knowledge, this individual should have customer-oriented communication skills to effectively manage a wide variety of tickets and resolve critical issues with the utmost urgency. There is no typical day for this role, however, common tasks include: setting up workstation equipment, running diagnostics in a remote session, and answering an ambiguous helpdesk ticket. Each day you will use your expertise to provide solutions in response to a wide variety of requests. This is a great opportunity for someone who wants to use their tech support experience, customer service skills, and is ready to develop additional skills in a consulting and professional services environment. Responsibilities In this role, you will: * Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users * Resolving technical issues in a timely manner and research incidents with the utmost attention to detail * Prioritize tickets based on urgency and/or priority with the information given * Solve a wide variety of technical problems at any given time * Follow internal approval procedures * Complete auditing tasks * Physically install and configure new hardware, software, and systems * Complete hardware refresh workflows * Provide A/V support for in-office meetings and interviews * Provide instructions to end users, verbally and in writing * Create, update, review and maintain documentation * Teach technical concepts and processes when needed * Provide orientation and guidance to users on how to operate new software and computer equipment Qualifications * Experience with Microsoft Active Directory and GPO's * Familiarity with TCP/IP networking * Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team * Professional demeanor in oral and written communication * Positive, solution-oriented mindset with a proactive approach to problem-solving * Able to prioritize multiple concurrent requests * Exceptional attention to detail * Completes thorough research and exhausts all possible resources when investigating an issue * Willingness to learn and expand personal knowledge base as technology needs evolve * Receptive to constructive feedback Required: * Associate's degree in Information Technology or related field * 4+ years of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, in addition to, hardware (i.e. desktop, laptop, printer, conferencing equipment, mobile devices) * 5+ years of customer service experience, preferably in a related industry or office environment * 3+ years experience supporting server environments * Ability to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, or crawl with or without the use of reasonable accommodations Preferred: * Bachelor's degree in Information Technology or related field * Experience supporting Windows, Mac, and/or Linux operating systems in enterprise environments * Certifications in A+, Network+, MCP, or equivalent professional certification; CompTIA certifications strongly preferred * Experience with a help desk ticketing system * Experience with virtualization technologies (VMware), storage area networks (SAN), and server administration across physical and virtual platforms Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. The Team The Information Technology team is dedicated to providing comprehensive support to over 250+ professionals based in our Indianapolis office. This technologist team collaborates closely with the Indianapolis office and others across multiple practices globally at Milliman. This collaboration ensures the delivery of innovative IT solutions tailored to meet our diverse needs. Location This position is based out of the Milliman office in Indianapolis, IN. Candidates hired into this role must be willing to work onsite full-time. Compensation The overall salary range for this role is $65,200 - $104,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. In addition, we offer a performance-based bonus-plan, profit sharing, and generous benefits. This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek. Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: * Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners * Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges * 401(k) Plan - Includes a company matching program and profit-sharing contributions * Discretionary Bonus Program - Recognizing employee contributions * Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses * Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. * Holidays - A minimum of 10 observed holidays per year * Family Building Benefits including Adoption and fertility assistance * Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria * Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability - Fully paid by Milliman Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation. Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ***************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #LI-KM1 #LI-ONSITE
    $65.2k-104.2k yearly 30d ago
  • Tech Assistant - FT Overnight- Speedway

    Noah's Animal Hospitals 3.7company rating

    Technical assistant job in Indianapolis, IN

    Tech Assistant Facility: Noah's Westside Animal Hospital in Speedway Schedule: Full-Time 40 hours per week. Schedule varies, every other weekend and some holidays required Our ideal applicant will have open availability from 9p-5a or 10p-6a. Schedule is done monthly in advance. Noah's Animal Hospitals are all about making life better for people and their pets; it's our mission. We know pets are cherished family members of our clients and strive to make their experience with us as comfortable and pleasant as possible, no matter what circumstances bring them in. We are looking for a motivated, caring, and dedicated individual to be part of our team providing care as a Tech Assistant. This is a great opportunity for someone looking for an entry-level position at a veterinary clinic with a focus on learning and working as a team. This position will include some veterinary assistant training and has the potential for promotion to a Veterinary Assistant for the hard-working candidate who embodies the Noah's Core Values. The Tech Assistant provides daily basic care for in-patient and boarding animals, including bathing, feeding, exercising. This position is responsible for cleaning of equipment and clinic spaces, assisting the veterinary technicians/assistants, and some customer services and client interaction. This role's focus will be our boarding kennel, but you will split time between the kennel, grooming, and the clinic while gaining experience in General Practice, Emergency, and ICU medicine. You will join an amazing team of friendly and knowledgeable staff in a fast-paced clinic atmosphere. Your duties will involve, but are not limited to: cleaning kennels, feeding/watering animals, litter box cleaning, laundry, sweeping/mopping, bathing and assisting our groomer, making surgery packs, proper and safe restraint of animals, assisting the veterinary technicians with appointments, and other duties as assigned by your supervisor. You will be on your feet the majority of the day and often expected to move at a fairly quick pace. Your kennel and clinic duties will involve the handling of a variety of dog breeds and cats, so you must be comfortable with pets of all sizes and personalities. Noah's Animal Hospitals is a locally-owned, privately-held organization with ten clinics in Central Indiana and one in Illinois. We offer in-house training, monthly continuing education classes, and opportunity for growth and advancement. Full-time employees are afforded a comprehensive benefits package including health/dental insurance, scrub allowance and employee discount. For current veterinary technician students employed with Noah's, we also offer paid externship opportunities. Experience, Education and/or Training Previous experience working with a variety of dog/cat breeds required Previous kennel experience (strongly preferred) Current veterinary technician student (preferred) Must be 18 years or older Ability to multi-task and pay attention to detail Comfortable around a variety of animals with various temperaments Learn and embody the Noah's Core Values Our Core Values include: Demonstrating Compassion Providing Memorable Client Experiences Being Easy to do Business With Operating with Integrity Working with Passion Excellence in Care and Service Being Helpful Finding and Keeping the Right People Practice Description: Since its inception, Noah's Westside Animal Hospital has been providing complete animal health services for dogs, cats and exotics, including preventive and general medicine, surgery, dentistry, diagnostics boarding, grooming, premium and therapeutic diets and pet supplies. Our goal is to continue to be the trusted resource for the people and pets of the Indianapolis area, providing exceptional care and unparalleled service. We have been accredited by the American Animal Hospital Association for more than 25 years, a designation fewer than 15% of practices in North America have. JOB CODE: 0134
    $24k-36k yearly est. 60d+ ago
  • Technical Assistance Center Representative

    Allison Transmission 4.7company rating

    Technical assistant job in Indianapolis, IN

    JOIN THE TEAM THAT'S POWERING PROGRESS Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. Learn more about this role and how you can begin driving your career forward! Benefits: The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion. Choice of medical plans with prescription coverage Employer HSA contribution Dental & Vision Insurance Paid Parental Leave Short & Long-Term Disability Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance 401K with generous Company match & contribution Accrued Paid Time Off 12 Paid Holidays 8 hours paid volunteer time per year Robust employee wellness program Tuition assistance program & Dependent scholarship program On-site blood drives Voluntary employee groups open to all who wish to participate, including: Global Women's Network, Emerging Professionals ERG, Multicultural ERG, Veterans ERG, Toastmasters Club, and more. Job Description: Summary: We are looking for an Allison Transmission Technical Assistance Center Representative that will be the first line of communication between Allison and our Distributors, Dealers, and End Customers. The successful candidate will be able to accept ownership for effectively documenting customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Essential Functions: Managing large amounts of inbound and outbound calls in a timely manner Identifying customers' needs, clarify information, research every issue and providing solutions File and maintain all records and documentation in accordance with corporate retention policies. Route calls to other team members whenever needed Other duties as assigned Education Requirement: High School Diploma or Equivalent Experience : Required: Previous customer service experience Strong Phone and Verbal Communication along with active Listening Mechanically inclined and possess a strong understanding of vehicle maintenance and repair Analytical thinking/Problem solving Good written communication Good understanding of Microsoft Office Preferred: Previous call center experience in technical assistance Warranty Processing experience Bilingual Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status. If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at ati+*********************** . Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.
    $33k-44k yearly est. Auto-Apply 53d ago
  • VDI Support Specialist - IT Solutions - Indianapolis, IN

    American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6company rating

    Technical assistant job in Indianapolis, IN

    Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Information Technology Position: VDI Support Specialist Location: Indianapolis, IN We are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops. The ideal candidate will have experience in managing virtual environments, troubleshooting complex issues, and collaborating with cross-functional teams to ensure optimal performance and adherence to security and standardization protocols. Responsibilities Design, Development, and Support: Assist in the design, development, and support of the virtual environment, ensuring robust and secure operations. Virtual Environment Administration: Administer and maintain multiple virtual images within the Citrix Virtual Apps and Desktops solution, managing updates, optimizations, and security patches. Collaboration: Work closely with the IT Support and Applications Teams to identify new application installs, updates, and necessary optimizations. Image Updates and Optimizations: Independently identify, propose, and implement updates to virtual images to resolve issues, enhance security, ensure standardization, and improve features and performance. Upgrade Management: Plan and execute virtual image upgrades across development, testing, and production environments, ensuring minimal disruption to operations. Change Management: Plan, document, publish, and track all changes and updates to virtual images, ensuring clear communication across relevant teams. Tier 2 Support: Provide Tier 2 level support for issues related to the virtual environment, troubleshooting and resolving problems efficiently. Training and Documentation: Develop and deliver training sessions and documentation for the IT Support team, enhancing their ability to manage and troubleshoot virtual environment issues. Standards and Best Practices: Adhere to existing standards and best practices, continuously seeking opportunities to improve and optimize processes. Continuous Improvement: Actively seek and implement new ideas and methods to improve the efficiency, security, and performance of the virtual environment. Qualifications Bachelor's degree in Information Technology, or a related field, or equivalent work experience. Proven experience with Citrix Virtual Apps and Desktops, including design, administration, and support. Strong knowledge of VDI technologies, virtual image management, and associated best practices. Experience with virtualization technologies such as VMware, Hyper-V, or other virtual environments is a plus. Excellent troubleshooting skills with a proactive approach to problem-solving. Ability to work independently and manage multiple projects simultaneously. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
    $36k-69k yearly est. Auto-Apply 3d ago
  • IT Support Specialist

    Sharpen Technologies Inc. 4.0company rating

    Technical assistant job in Indianapolis, IN

    IT Support Specialist Location: Indianapolis, IN Sharpen is hiring an IT Support Specialist to own and manage the IT systems that keep our employees productive and our company secure. You'll work closely with our leadership team to support and maintain hardware, software, cloud tools, and security workflows, ensuring our technology environment runs smoothly and efficiently. This role is ideal for someone who thrives in a hands-on environment, enjoys solving technical problems across a hybrid Mac/Windows setup, and wants to grow their IT skills while helping a fast-growing SaaS company scale. Role Overview As our IT Support Specialist, you will be responsible for the day-to-day management of employee hardware, software, accounts, and security systems. You will work closely with leadership to ensure our IT environment is secure, efficient, and user-friendly. This is a hands-on role, you'll be setting up laptops, managing cloud applications, troubleshooting issues, and supporting employees across both Mac and Windows environments. What You'll Do * Provide end-user support to employees across Mac and Windows laptops, including troubleshooting hardware/software issues. * Manage accounts, access, and permissions in Google Workspace, Okta, and other cloud systems. * Administer and maintain company MDM, ensuring devices are secure and up-to-date. * Assist with IT infrastructure management, including network hardware, cloud services (AWS), and collaboration tools (Slack, Atlassian, etc.). * Coordinate with vendors, external IT providers, and internal stakeholders to resolve issues efficiently. * Set up new employees with hardware, software, and access, providing ongoing support and training. * Recommend and help implement IT improvements, new tools, and best practices. What We're Looking For * 1-3 years of IT experience, including hands-on support in a hybrid Mac/Windows environment. * Familiarity with cloud tools such as Google Workspace, Okta, Slack, Atlassian, and AWS. * Knowledge of SAML or OAUTH flows. * Basic knowledge of device management, network troubleshooting, and endpoint security. * Strong problem-solving skills and the ability to learn quickly on the job. * Excellent communication skills and a customer-service mindset. * Able to work independently, but also collaborate with leadership on IT decisions. Nice to Have * Exposure to SOC 2 compliance processes or other IT security frameworks. * Experience with MDM tools (Jamf, Kandj, etc.). * Basic scripting or automation experience (PowerShell, Bash, etc.). Why Join Sharpen? We're not your typical tech company-we're collaborative, curious, and constantly pushing to improve how contact centers operate. If you're ready to grow with a mission-driven team and make an impact on how companies connect with their customers, Sharpen is the place for you! * Competitive salary + commission and performance bonuses * Full benefits package (health, dental, vision, 401k) * 401k match and employer HSA contribution * Career growth opportunities within a dynamic and growing company
    $40k-76k yearly est. 23d ago
  • Tech Support Specialist

    Valsoft

    Technical assistant job in Indianapolis, IN

    Valsoft Corporation acquires and develops vertical market software companies through a buy-and-hold strategy. Unlike traditional private equity, we don't flip companies-we operate them for the long term. Our decentralized model allows each business to maintain its entrepreneurial spirit while benefiting from shared expertise, technology, and best practices across our portfolio. About Fluent Software Group Fluent Software Group is one of Valsoft Corporation's operating groups, a global leader in acquiring and operating vertical market software companies. Fluent focuses on businesses serving specialized industries, where focus and expertise matter most. We provide a permanent home for founders and their teams, ensuring their companies continue to thrive while gaining access to resources, technology, and operational playbooks that accelerate sustainable growth. About the Role The Tech Support Specialist is a critical role in WSI Technologies' Support and Service division. We prioritize delivering exceptional experiences (both internally and externally), which means this role requires technical proficiency, a problem-solving mentality, and excellent customer service skills. We are seeking a customer-focused, technically skilled Tier 1 Tech Support Specialist to join our team. This role will provide technical support and ensure the smooth operation of our clients' remote hardware and software systems. Key role attributes include outstanding problem-solving abilities, effective communication, strong interpersonal skills, patience, a customer-centric attitude, and the capacity to thrive in a collaborative team environment. Key Responsibilities * Provide phone and email technical support while meeting service level agreements. * Thoroughly document troubleshooting efforts and communication within the ticketing system. * Perform first-line triage on all customer issues. * Monitor the ticket queue and proactively take ownership of tickets. * Perform remote system upgrades, health checks, and site documentation as needed. * Follow triage checklists to identify and correct system issues. * Assist other groups with support-adjacent requests as needed. * Create and edit documentation for internal and external knowledge base. Who You Are You are a proactive and customer-focused professional who thrives on solving technical problems and providing exceptional support. You enjoy collaborating with team members, guiding clients through troubleshooting, and continuously improving processes and documentation. Patience, clear communication, and a strong service mindset are at the core of how you operate. Qualifications * Excellent customer service and soft skills. * Collaborative and accountable team player. * Technically savvy with an appreciation for process and automation. * Strong written and verbal communication abilities. * Ability to multitask and prioritize several work streams simultaneously. * Desire to learn, grow, and share knowledge across the organization. * Proficient with Windows OS; CompTIA certification or willingness to pursue certification preferred. * Ability to follow and create processes, documentation, and guide clients respectfully through triage. Nice-to-Haves * Previous experience in Tier 1 technical support or IT helpdesk roles. * Familiarity with remote monitoring and management (RMM) tools. * Experience supporting public safety or mission-critical systems. About the Team WSI Technologies (WSI) (a Fluent Software/Valsoft company) provides customers with mission-critical recording products and services, supporting law enforcement, 911, child advocacy, and other public safety professionals. Our tools enable clients to access information and collaborate in real time to better serve their communities. WSI has been recognized as a 2023 SBDC Small Business of the Year Award Winner and a 2023 MIRA Award nominee in the Exceptional Employer category by the Indiana Tech community. WSI offers growth opportunities and the chance to make a significant impact. Team members are encouraged to explore projects beyond their core responsibilities and are given the freedom to self-manage once responsibilities are performed with high quality. Core Values: Integrity, High Quality, Respect, and a "never give up" attitude. WSI Technologies is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability, or any other characteristic protected by law. What's In It For You * High Autonomy, High Impact: Operate with independence and make a meaningful impact on client operations. * Career Growth: Opportunities to develop technical expertise and take on additional responsibilities. * Culture of Learning: Strong commitment to professional growth and continuous improvement. * Collaborative, Entrepreneurial Environment: Work closely with dedicated professionals across teams-no two days are the same. * Comprehensive Benefits & Perks: Health, dental, and vision coverage, paid time off, and more. * Employee Events & Team-Building: Opportunities to connect and collaborate across the organization. Join us and help deliver exceptional technical support while contributing to the success and growth of WSI Technologies. #WSITechnologies
    $36k-61k yearly est. 28d ago
  • Product Configuration IT Support Analyst

    Allegion

    Technical assistant job in Indianapolis, IN

    **Creating Peace of Mind by Pioneering Safety and Security** _At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._ _Support Lead enable Allegion's product configuration software implementation and support for global implementation. This position will be primarily responsible to lead the support operations for product configuration platform.; This will require collaboration with business users reporting the issue, cross functional IT teams and vendors, identifying issues to understand root cause and deliver solutions. This will be a technical role with expertise with good knowledge of databases and applications with preferred knowledge of product configuration applications like Experlogix and/or V6 software packaged applications._ _This position is ideal and highly rewarding for an individual who excels at problem solving skills and loves figuring out how things work with an ability to bring best practices for operational excellence. It often requires analyzing application logs, documentation, and stepping through product setup to get to the root of a problem. As a product configurator subject matter expert, they will be responsible for supporting all instances of the product configurator._ _Resolve production issues, triage incidents, coordinate cross-functional fixes, own vendor communication for bug fixes, and deliver configuration enhancements driven by business requirements._ _Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position._ _ _ **What you'll do:** + Primary responsibility is to lead support operations for product configuration team + Work with cross-functional teams to support and resolve integration issues between the product configurator and host applications (ERPs and in-house developed apps) + Lead operational support for the product configurator: triage incidents, drive root-cause analysis, provide timely resolution and communicate status to stakeholders. + Own the production environment health: monitor logs, alerting, platform availability, and coordinate escalations for Priority 1 incidents (on-call rotation participation). + Translate business requirements into technical configuration/specification changes; implement, test and deploy configuration updates and enhancements + Maintain knowledge of the product configurator's interdependencies with other corporate and external systems + Work with vendors to report bugs, verify vendor patches, and implement/test fixes in lower environments prior to production deployment, maintain and monitor product configuration platform and infrastructure + Monitor for critical issues and provide support of the product configurator + Collaborate with other IT teams (Infrastructure, DBAs, Security, Application teams) to ensure stable operations and coordinated releases + Proactively identify opportunities to improve reliability and operational efficiency (automation, alerting, backlog reduction) + Highly motivated personality with strong sense of ownership is required for this role **What you need to succeed:** + Self-motivated with the ability to establish priorities and effectively manage time to complete multiple tasks within specified time frames + Ability to communicate well verbally and in writing, with various team members across the globe in roles that are both technical and non-technical + Be willing to coordinate efforts with employees including internal stakeholders, other technology teams, external suppliers/consultants, service providers, etc. + Ability to translate business requirements into technical requirements + Strong administrative and organization skills with attention to detail and sense of urgency + Knowledge of fenestration, mechanical/electronic security products preferred + Bachelor's degree in STEM field, preferred + 3+ years of experience in the design, development, implementation, support, and integration of product configuration solutions + Experience working with ExperLogix CPQ (Configure-Price-Quote applications), V6, or similar CPQ, preferred + Experience with configurator or ERP implementations and support + Experience with Web Servers and SQL Servers + Demonstrable proficiency with MS SQL Server/Azure SQL + Experience with PowerShell, and object-oriented programming (C#, JavaScript, or similar), plus **Allegion is a Great Place to Grow your Career if:** You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! **What You'll Get from Us:** Health, dental and vision insurance coverage, helping you "be safe, be healthy" Unlimited Paid Time Off A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury Life Insurance - Term life coverage with the option to purchase supplemental coverage Tuition Reimbursement Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards Employee Discounts through _Perks at Work_ Community involvement and opportunities to give back so you can "serve others, not yourself" Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching **Apply Today!** Join our team of experts today and help us make tomorrow's world a safer place! **_Not sure if your experience perfectly aligns with the role?_** _Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification_ **_and_** _every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role._ **We Celebrate Who We Are!** Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (********************) . © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer (**************************************************************** Privacy Policy **We are Allegion.** A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. **We are Allegion.**
    $36k-61k yearly est. 17d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical assistant job in Indianapolis, IN

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $36k-61k yearly est. 1d ago
  • Technical Support Specialist

    Core Managed

    Technical assistant job in Indianapolis, IN

    Job Description Core Managed is looking for an IT tech that has the desire to join a fast-growing company. This will be a junior level, fast paced position, and you will be doing level 1 support for incoming issues. The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written communication skills, customer service talents to help non-technical users and exceptional time management skills. Here you will be exposed to a wide range of advanced technologies and be able to work side by side with senior team members to increase your knowledge. Our clients are cutting edge, so even new staff have the opportunity to work with all the latest cloud and cybersecurity technologies. What makes us cool: Fun team that is focused on everyone's success Laid back atmosphere free of internal politics Constantly learning new tech on the job We offer a 401K, health benefits, competitive pay and vacation The Position: This position is for people who don't mind working hard and talking to people every day. We want you to develop relationships with our clients and staff. In some cases you'll be assigned to work at a client's location. We are on the same team working towards the same common goals. Big egos need not apply. Teamwork makes the dream work! Need to Have: Focus and ability to avoid distractions Persistence in problem solving Humility to be able to ask for necessary help and support Commitment to a high level of quality work Ownership of assigned tasks Being able to adapt quickly Punctuality and a clean business appearance Desire to help others Ability to learn quickly Time management skills Ability to develop relationships with clients and internal staff Follow process and identify possible improvements Exemplary written and verbal communication skills What we will do for you: Provide a work environment that is truly fun to be in Give you an opportunity to work on the latest cutting-edge tech Give you a path for promotion Teach you about: Servers Networking Firewalls (Fortinet | Fortigate) Hyper-V Microsoft 365 Azure Exchange Active Directory Cybersecurity Requirements: Bachelor's degree preferred; associate degree required Reliable vehicle Pass a drug test and background check Occasionally work evenings and weekends (IT never stops) HR Stuff: Full medical benefits (1st Day) Annual Bonus 18 days of PTO 401K with 4% match Full-time Salary 40-45k In office position at Greenwood office Company's website: **************************** Powered by JazzHR 8UDStCEbmU
    $36k-61k yearly est. 30d ago
  • MDDU CBRN Task Based Technical Support Specialist

    Parsons Commercial Technology Group Inc.

    Technical assistant job in Indianapolis, IN

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented MDDU CBRN Task Based Technical Support Specialist to join our team! This position is an as needed role and NOT a full-time role. What You'll Be Doing: * Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. * Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files. * Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies. * Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. * Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required. * Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes. * Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes * Provides support for Situation Reports (SITREPs). * Provides input for After Action Reports (AARs). What Required Skills You'll Bring: * Active Secret security clearance or higher * Must be able to obtain DHS Suitability. * Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises * 10 years experience in radiological and nuclear detection and training * Special event operational experience including SEAR or NSSE events * Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources. * Must be able to lift and carry up to 50 pounds of equipment * Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report. * Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. * Radiation Worker training and experience working with radioactive materials. * Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days. * Must have valid driver's license and experience towing larger trailers including a fifth wheel * Must have a Class B CDL license or ability to obtain one within 3 months of being hired Security Clearance Requirement: An active Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
    $36k-61k yearly est. Auto-Apply 60d+ ago
  • Process and Technology Associate- Data Movement

    Direct Staffing

    Technical assistant job in Indianapolis, IN

    The Data Sciences and Solutions department is responsible for global consistency of medical data; structure, content and meaning, acquisition, storage, retrieval, interchange and representation. This requires an in depth understanding of data collection, data flow management, data quality, data technology, data archiving and data standards. The Process and Technology role is responsible for providing technical leadership and process ownership for Data Sciences and Solutions. These are the broad applications/focus areas for this role: • Apply specialized process/technology knowledge to ensure clinical trial deliverables are consistent and accurate • Act as a primary contact within the Data Sciences and Solutions organization for development and support of process and technology • Communicate and adhere to the global data strategy across the organization as it relates to process and technology • Focus area: Leadership and execution of data movement activities for Data Sciences and Solutions in partnership with Statistics and Real World Evidence functions. This role would accomplish data delivery/data movement through internal and COTS ETL tools and business processes. Process improvements and developing new processes/tools will be a part of this role's responsibilities. Responsibilities Process/Technology Strategy Support (40%) • Define, deliver, and continuously improve global processes and/or technology to facilitate the reliable planning and execution of deliverables • Assist during the design and execution of clinical trials to ensure the development of the trial is consistent with the global data strategy, as applicable to focus area • Identify, monitor and communicate global customer needs/requirements related to process and/or technology performance and enhancements • Ensure process and/or technology interfaces are optimized across Biometrics and Advanced Analytics • Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives, as applicable to focus area • Support the identification, communication, maturation and adoption of best practices and global standardized business processes, as applicable to focus area. • Marry deep phase/TA/geography expertise with deep process and/or technology expertise, as applicable to focus area. • Manage projects/process/technology that span across multiple functions/vendors/other external organizations, areas of focus are InForm/CIS/Central Designer, Clintrial Integrations and CTMM Integrations, Submissions, Integrated Databases, MedDRA/WhoDRUG/SAE in InForm/LSS and other systems. • Partner and/or strengthen relationships between key providers or customers, including influencing statisticians, statistics COE, physicians, clinical pharmacology and clinical operations etc, as applicable to focus area. • Define, measure and achieve group proficiency with new tools/technology, processes, and the application of best practices as applicable to focus area Business Office Support (40%) • Partner with LRL Financial and Procurement to manage budgets, invoice processing and payments, work orders and contracts • Provide guidance and consulting into forecasting expenses • Develop, track and maintain business office metrics • Build and maintain effective business partnership with teams, functions and affiliates understanding needs and ensuring timely response • Define and provide guidance related to vendor management • Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives Process Improvement (15%) • Continually seek and implement means of improving processes to reduce cycle time and decrease work effort • Represent Data Sciences' processes in cross-functional initiatives • Actively participate in shared learning across Clinical Data Flow and Technology • Work with partners to increase vendor/partner efficiencies Asset Protection (5%) • Understand the confidential nature of company information and takes necessary steps to ensure its protection. This includes understanding various aspects of Privacy as it relates to the data managed within Clinical Data Flow and Technology. • Ensure that an appropriate confidentiality agreement has been executed before disclosing confidential company information to CROs or other outside parties • Accept obligation for compliance to the integrity of the company• Complete readings of any policy/procedure updates including global medical, Clinical Data Flow and Technology, and local policies and procedures Note: Incumbent may do a blend of items #1 & #2. Basic Qualifications • Bachelor's degree • Qualified candidates must be legally authorized to be employed in the United States. Additional Skills/Preferences • 3 years experience in clinical data management and/or 5 years experience in drug development in areas intersecting with clinical data management (e.g. clinical operations, statistics, information technology, health outcomes, etc.) • Demonstrated knowledge of data management processes and technology • Demonstrated ability to understand and apply data flow, data quality, data interchange, data mining, and data representation principles • Knowledge of global internal, external and regulatory requirements/expectations (CCS, ICH, GCP, PhRMA, CSUCI etc.) • SCDM certification • Strong interpersonal and leadership skills • Excellent oral and written communication skills • Interpersonal/teamwork and communication skills for effective customer consultation • Strong business acumen • Demonstrated strength in logical thought, problem solving ability and strategic thinking • Ability to communicate and influence within Clinical Data Flow and Technology • Domestic and International travel may be required. 2+ to 5 years experience Minimum Education - Bachelor's Degree Additional Information All your information will be kept confidential according to EEO guidelines.
    $43k-73k yearly est. 8h ago
  • Tech Support Field Technician

    Roypow USA Technology Co Ltd.

    Technical assistant job in Indianapolis, IN

    Job DescriptionDescription: RoyPow USA is seeking a highly skilled Tech Support technician to join our team. In this role, you will be responsible for providing technical support and assistance to customers. Providing technical on-site support and training to customers experiencing issues with their lithium batteries. Troubleshooting technical issues and working to resolve them in a timely manner. Maintaining accurate and up-to-date records of customer interactions and technical support requests. Assisting with product installation and maintenance as needed. Requirements: Must be willing to travel within the US (all expenses will be Covered by the Company) Some technical support experience Strong problem-solving and troubleshooting skills Excellent communication and customer service skills Familiarity with lithium batteries (Preferred) Associates degree in relative field (Preferred) Bilingual in English and Chinese (Preferred). Benefits: Medical Vision Dental PTO 401(K) 401(K) match Job Type: Full-time Pay: $21.00 - $25.00 per hour Compensation Package: Bonus opportunities Schedule: 8 hour shift Monday to Friday Experience: Technical support: 1 year (Required) Hardware Repair: 1 year (Required) RoyPow provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, benefits, job training, terminations or any other condition of employment. RoyPow is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At RoyPow we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process, then please inform HR team. Requirements:
    $21-25 hourly 4d ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Bloomington, IN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.5 per hour Salary Range: 7.25 - 12.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.5 hourly Auto-Apply 60d+ ago
  • Recovery Support Technician - Columbus House

    Volunteers of America Ohio & Indiana 2.6company rating

    Technical assistant job in Columbus, IN

    Volunteers of America Ohio and Indiana is looking for passionate, dedicated Full-Time, Part-Time, and PRN Recovery Support Technicians to join our Indianapolis Fresh Start Women's Program. This is an exceptional opportunity to engage directly with women on their recovery journey and make a meaningful impact on their lives and the lives of their children. The Fresh Start Recovery program is a family-focused, residential addiction treatment program where mothers and their children live together in a supportive and healing environment, allowing for family reunification and the preservation of the crucial mother-child bond. Why Join Our Team? As a Recovery Support Technician, you will be on the front lines, providing direct client care to women seeking recovery from opioid and other substance use disorders. Many of these women are pregnant or are living with their children while receiving treatment, offering you a unique opportunity to witness and contribute to the profound transformation of families. Your work will touch the mind, body, heart, and spirit of those we serve, integrating deep compassion with highly effective programs and services. Essential Job Duties: Provide compassionate care to the clients we serve, ensuring support and understanding as they work toward recovery. Perform 1:1 crisis intervention, supporting clients and documenting your work. Facilitate skills training for individuals and groups, empowering clients in their recovery. Ensure compliance with DCS and legally mandated reporting standards for child abuse and neglect. Transport clients in company-approved vehicles when necessary. Conduct general surveillance and room searches to maintain safety and control contraband. Perform regular tours of the facility to ensure client safety and security. Complete and manage client intake procedures efficiently. Qualifications: High school diploma or equivalent education . Valid Indiana driver's license. Must pass state, county, and Department of Child Services background checks. First Aid & CPR certification is required and must be maintained. VOAOHIN will provide certification if not already obtained Benefits Offered: Comprehensive health benefits, including medical, dental, and vision. 403(b) retirement plan with company match. Personal paid time off, including 11 paid holidays. Available Shifts: We are hiring for Mid-Shift and 3rd shift, with a shift differential for all hours worked after 5 PM. Flexible scheduling options make this role ideal for someone balancing other responsibilities or working toward higher education. Join our compassionate and mission-driven team and be a part of real change, supporting mothers and children as they heal and grow together.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Technical Support Technician (Comms) - MTCCS

    Nexthreat

    Technical assistant job in Campbellsburg, IN

    Job Title: Technical Support Technician (Comms) Location: Camp Atterbury, INTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms). NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates Qualifications: Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree
    $35k-58k yearly est. Auto-Apply 60d+ ago
  • Technician Assistant Days All Pet Express

    Noah's Animal Hospitals 3.7company rating

    Technical assistant job in Indianapolis, IN

    Job Description All Pet Express Health Care by Noah's Our All Pet Express Health Care by Noah's is a unique low cost, high volume, full-service practice. We believe everyone's pets are entitled to high quality care and seek to provide this to our local community. Through this clinic, we are directly involved in helping Indianapolis become a no-kill city by keeping pets out of shelters and with their families. All Pet Express Health Care allows our veterinarians to be creative and innovative in their treatment plans, have continual surgery experience and service the community all while being part of the larger Noah's organization. All Pet Express Health Care by Noah's is proud to be accredited by the American Animal Hospital Association, a designation that we believe demonstrates our unwavering commitment to veterinary excellence. Technician Assistant: At Noah's Animal Hospitals the needs of the pet and pets' family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. We are looking for a motivated, caring, and dedicated individual to be part of our team providing care as a Tech Assistant. This is a great opportunity for someone looking for an entry-level position at a veterinary clinic with a focus on learning and working as a team. This position will include some veterinary assistant training and has the potential for promotion to a Veterinary Assistant for the hard-working candidate who embodies the Noah's Core Values. The Tech Assistant provides daily basic care for in-patient and boarding animals, including bathing, feeding, exercising. This position is responsible for cleaning of equipment and clinic spaces, assisting the veterinary technicians/assistants, and some customer services and client interaction. This role's focus will be our boarding kennel, but you will split time between the kennel, grooming, and the clinic while gaining experience in General Practice, Emergency, and ICU medicine. You will join an amazing team of friendly and knowledgeable staff in a fast-paced clinic atmosphere. Your duties will involve, but are not limited to: cleaning kennels, feeding/watering animals, litter box cleaning, laundry, sweeping/mopping, bathing and assisting our groomer, making surgery packs, proper and safe restraint of animals, assisting the veterinary technicians with appointments, and other duties as assigned by your supervisor. You will be on your feet the majority of the day and often expected to move at a fairly quick pace. Your kennel and clinic duties will involve the handling of a variety of dog breeds and cats, so you must be comfortable with pets of all sizes and personalities. Full-Time Benefits Our valued staff members of Noah's Animal Hospitals receive the following benefits: Industry Leading Pay with opportunities for bonus, overtime, and increases Paid Time Off Paid Holidays Comprehensive Benefits (Health, Vision and Dental) $100 Scrub Allowance Discounts on services provided and products dispensed for your own personal pets An Employee Assistance Program - for you and your household Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life Compensation for Continuing Education and License Renewal after 1 year of employment Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back Qualifications - PCS No previous veterinary or kennel experience required This is an entry level position with opportunities in advancement for a career in the veterinary field. Our Core Values: Compassion Easy to do Business With Passion Integrity Memorable Client Experiences Excellence Helpful The Right People
    $24k-36k yearly est. 12d ago
  • Process and Technology Associate- Data Movement

    Direct Staffing

    Technical assistant job in Indianapolis, IN

    The Data Sciences and Solutions department is responsible for global consistency of medical data; structure, content and meaning, acquisition, storage, retrieval, interchange and representation. This requires an in depth understanding of data collection, data flow management, data quality, data technology, data archiving and data standards. The Process and Technology role is responsible for providing technical leadership and process ownership for Data Sciences and Solutions. These are the broad applications/focus areas for this role: • Apply specialized process/technology knowledge to ensure clinical trial deliverables are consistent and accurate • Act as a primary contact within the Data Sciences and Solutions organization for development and support of process and technology • Communicate and adhere to the global data strategy across the organization as it relates to process and technology • Focus area: Leadership and execution of data movement activities for Data Sciences and Solutions in partnership with Statistics and Real World Evidence functions. This role would accomplish data delivery/data movement through internal and COTS ETL tools and business processes. Process improvements and developing new processes/tools will be a part of this role's responsibilities. Responsibilities Process/Technology Strategy Support (40%) • Define, deliver, and continuously improve global processes and/or technology to facilitate the reliable planning and execution of deliverables • Assist during the design and execution of clinical trials to ensure the development of the trial is consistent with the global data strategy, as applicable to focus area • Identify, monitor and communicate global customer needs/requirements related to process and/or technology performance and enhancements • Ensure process and/or technology interfaces are optimized across Biometrics and Advanced Analytics • Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives, as applicable to focus area • Support the identification, communication, maturation and adoption of best practices and global standardized business processes, as applicable to focus area. • Marry deep phase/TA/geography expertise with deep process and/or technology expertise, as applicable to focus area. • Manage projects/process/technology that span across multiple functions/vendors/other external organizations, areas of focus are InForm/CIS/Central Designer, Clintrial Integrations and CTMM Integrations, Submissions, Integrated Databases, MedDRA/WhoDRUG/SAE in InForm/LSS and other systems. • Partner and/or strengthen relationships between key providers or customers, including influencing statisticians, statistics COE, physicians, clinical pharmacology and clinical operations etc, as applicable to focus area. • Define, measure and achieve group proficiency with new tools/technology, processes, and the application of best practices as applicable to focus area Business Office Support (40%) • Partner with LRL Financial and Procurement to manage budgets, invoice processing and payments, work orders and contracts • Provide guidance and consulting into forecasting expenses • Develop, track and maintain business office metrics • Build and maintain effective business partnership with teams, functions and affiliates understanding needs and ensuring timely response • Define and provide guidance related to vendor management • Provide business case analysis as needed for Biometrics and Advanced Analytics initiatives Process Improvement (15%) • Continually seek and implement means of improving processes to reduce cycle time and decrease work effort • Represent Data Sciences' processes in cross-functional initiatives • Actively participate in shared learning across Clinical Data Flow and Technology • Work with partners to increase vendor/partner efficiencies Asset Protection (5%) • Understand the confidential nature of company information and takes necessary steps to ensure its protection. This includes understanding various aspects of Privacy as it relates to the data managed within Clinical Data Flow and Technology. • Ensure that an appropriate confidentiality agreement has been executed before disclosing confidential company information to CROs or other outside parties • Accept obligation for compliance to the integrity of the company• Complete readings of any policy/procedure updates including global medical, Clinical Data Flow and Technology, and local policies and procedures Note: Incumbent may do a blend of items #1 & #2. Basic Qualifications • Bachelor's degree • Qualified candidates must be legally authorized to be employed in the United States. Additional Skills/Preferences • 3 years experience in clinical data management and/or 5 years experience in drug development in areas intersecting with clinical data management (e.g. clinical operations, statistics, information technology, health outcomes, etc.) • Demonstrated knowledge of data management processes and technology • Demonstrated ability to understand and apply data flow, data quality, data interchange, data mining, and data representation principles • Knowledge of global internal, external and regulatory requirements/expectations (CCS, ICH, GCP, PhRMA, CSUCI etc.) • SCDM certification • Strong interpersonal and leadership skills • Excellent oral and written communication skills • Interpersonal/teamwork and communication skills for effective customer consultation • Strong business acumen • Demonstrated strength in logical thought, problem solving ability and strategic thinking • Ability to communicate and influence within Clinical Data Flow and Technology • Domestic and International travel may be required. 2+ to 5 years experience Minimum Education - Bachelor's Degree Additional Information All your information will be kept confidential according to EEO guidelines.
    $43k-73k yearly est. 60d+ ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Technical assistant job in Indianapolis, IN

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 9d ago
  • Recovery Support Technician - Entry Level - Indianapolis

    Volunteers of America Ohio & Indiana 2.6company rating

    Technical assistant job in Indianapolis, IN

    Volunteers of America Ohio and Indiana Turning Point Recovery Center is a residential addiction treatment program for men involved in the criminal justice system. The Recovery Support Technician (full-time, entry-level) is an active part of the treatment team and monitors the client's behaviors and interactions while providing structure, support, and role modeling. Through this program, clients are offered the opportunity to address their addiction through treatment rather than face incarceration in response to their struggles with sobriety. The Turning Point Recovery Center uses an individualized and comprehensive approach to treatment and accepts referrals for clients involved in the criminal justice system. As a Recovery Support Technician (full-time, entry-level), your work will touch the mind, body, heart - and ultimately the spirit - of those we serve, while integrating our deep compassion with highly effective programs and services. This is an Entry level Behavioral Health position focusing on recovery and family reunification. As a Recovery Support Technician (full-time, 2nd and 3rd shifts, entry-level), you are part of a team of dedicated people offering our clients crisis intervention and a comprehensive continuum of care that includes group and individual therapy, case management, real-time parenting coaching, and life skills development. As a Recovery Support Technician, your work will touch the mind, body, heart - and ultimately the spirit - of those we serve while integrating our deep compassion with highly effective programs and services. Essential job duties: Perform 1:1 crisis intervention to the client and submit supporting documentation. Facilitate individual and group skills training for clients. Document and maintain DCS and legally mandated reporting standards of child abuse and neglect. Transport clients in company-approved vehicles as needed. Maintain DCS and legally mandated reporting criteria for child abuse and neglect. Monitor for and control contraband through general surveillance and room searches. Conduct periodic tours of the facility and its grounds to maintain client safety and security Complete and maintain client intake information and procedures. Qualified applicants will have the following: High school diploma or equivalent education. Valid Indiana driver's license required. Applicants must pass a state, county, and Department of Child Services background check. First Aid & CPR certification is required and must be maintained. VOAOHIN will provide certification if not already obtained. Benefits offered: Health benefits package - including medical, dental, and vision. 403(b) with company match. Personal paid time off - including 11 paid holidays.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Indianapolis, IN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13 per hour Salary Range: 7.25 - 14.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-13 hourly Auto-Apply 46d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Bloomington, IN?

The average technical assistant in Bloomington, IN earns between $18,000 and $45,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Bloomington, IN

$28,000
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