Technical Support Specialist
Technical assistant job in Greenville, SC
Master Power Transmission, Inc. is committed to manufacturing high-quality and reliable mechanical power transmission products, including Master APG REEVES InnovaDrive , Master XL, and other innovative solutions under the Master Power Transmission brand name. With a deep passion for customer service, a people-first approach, and a dedication to world-class manufacturing, Master Power Transmission ensures excellence in every product. Located in Greenville, SC, the company is driven by a customer-oriented ethos and operational efficiency. Our team strives to uphold the standard of being "Faster @ Master" with all our operations and customer interactions.
Role Description
This is a full-time on-site role located in Greenville, SC for a Technical Support Specialist. Responsibilities include providing technical support for clients, conducting troubleshooting for mechanical power transmission products, ensuring a high level of customer satisfaction, and maintaining detailed records of support activities. The Specialist will collaborate with customers to resolve issues effectively while upholding exceptional standards of customer service.
Qualifications
Experience in Technical Support, including expertise in diagnosing and resolving technical issues
Strong Analytical Skills to evaluate problems and recommend solutions efficiently
Proficiency in Customer Support and a customer-focused mindset to ensure satisfaction
Hands-on experience in Troubleshooting technical issues related to mechanical power transmission products
Proven ability to ensure Customer Satisfaction through effective communication and problem-solving
Strong organizational and time-management skills, with an emphasis on detail and accuracy
Knowledge of power transmission products or mechanical systems is preferred
High school diploma or equivalent; additional technical certifications or training in related fields are a plus
Technical Support Specialist
Technical assistant job in Easley, SC
Job Title: Tech Support Agent (Restaurant Industry Focus)
Overview: We are seeking a tech-savvy, motivated individual with a background in restaurant management to join our Tech Support team. This role involves providing high-quality, hands-on support for Point of Sale (POS) systems, inventory controls, and financial reporting. This is a 6-month contract-to-hire opportunity.
Key Responsibilities:
Provide technical support for POS systems, assisting store managers and assistant managers in fast-paced environments (primarily fast food restaurants).
Troubleshoot and resolve hardware and software issues, working independently and collaboratively with the support team.
Utilize proprietary software and the TigerPaw ticketing system to manage and document support requests.
Required Skills:
Hands-on experience with inventory controls, financial reporting, and sales tracking in a restaurant environment.
Ability to diagnose and resolve hardware and software issues without relying on scripted responses.
Strong understanding of management-level functions of POS systems beyond basic usage.
Excellent communication skills with the ability to explain technical issues to non-technical users.
Information Technology Support Engineer
Technical assistant job in Greer, SC
Our enterprise-level client is seeking to add an IT Support Engineer to the team in Greer, SC. Please see below for full details-
Job Notes:
-- 6-month contract / extensions possible, but not guaranteed.
-- Onsite in Greer, SC 29651
-- Drug & Background required.
-- Schedule: 8:00am - 5:00pm M-F
-- Flexibility to work 2nd shift and weekend a plus
-- Onsite in a Manufacturing environment.
Pay Rate = $23 w2 per hour plus benefits
Key Responsibilities:
Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
Reimage and deploy PCs as part of refresh or break/fix processes
Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
Support users with Office 365 applications and Windows OS issues
Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
Collaborate remotely with team members across other locations to resolve complex issues
Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
Ensure timely and professional communication with end users and team leads
Technical Environment & Minimum Requirements:
Strong experience supporting Windows desktop environments
Proven hands-on experience with Office 365 at the deskside level
Basic knowledge of device imaging, reimaging, and PC deployment best practices
Excellent problem-solving and customer service skills
Nice to Have:
Experience using ServiceNow or similar ticketing systems
Familiarity with Windows Autopilot deployments
Hands-and-feet network support (switch checks, console sessions)
Certifications:
Certifications such as A+, MCP, or ITIL are a plus but not required
Why Work with Merge IT?
We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.
Let's Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up.
Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.
Your next opportunity starts here. Let's make it happen.
Audio Video Technician Assistant
Technical assistant job in Greenville, SC
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job DescriptionThe Audio Video Technician Assistant supports Residential and Commercial technicians at all phases of AV, security, lighting and shade system(s) and equipment installation, including Pre-wire, Trim-out and Finish. This role also provides assistance with Technicians' daily procedures and project documentation. This individual should have a passion for AV technology and industry trends. Job Responsibilities
Updates Project Manager with daily project status
Equipment interconnection and cable routing
Pre-wire and retro-wire residential and commercial environments
Follows Fusion labeling standards
Cable terminations and testing
Installs security devices
Mounts and installs speakers, cameras, TVs and amplifiers
Organize and trim-out structured wiring panels
Basic troubleshooting of simple systems
Completion of Fusion required training within first year of employment
Adheres and maintains Fusion quality standards
Job Requirements
High school diploma or GED
18 years of age or older
Ability to work 4/10 schedule
Ability to work overtime as needed
Ability to travel overnight for training and installations as needed
Strong verbal and written communication skills
Ability to meet deadlines
Detail-oriented and organized; multi-tasker
Familiar with desktop and mobile computing
Maintains valid drivers license and satisfactory driving record
Proficiency using hand and power tools
Ability to lift and carry up to 50 lbs.
Ability to work on ladders, lifts and at high elevations
What Sets Fusion Apart? Join a team that challenges one another to be better...every day! In an ever-changing industry, our team continuously refines its skills to stay at the top of the A/V game. In addition to defined career paths and opportunity for advancement, Fusion encourages work-life balance and offers the following benefits:
Training program
Health Insurance with Health Savings Account option
Vision Insurance
Dental Insurance
Life Insurance
PTO
Company Holidays
Simple IRA plan with company match
Team Days
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Compensation: $16.00 - $18.00 per hour
Fusion Audio + Video is a full-service residential and commercial custom electronics design and integration company. We specialize in home automation, high-end audio, lighting control systems, and conference room systems for our clients in Asheville, NC, Highlands, NC, Greenville, SC, Spartanburg, SC, and the surrounding areas. Our smart home technology solutions make your home safe, elegant, fun and easy to use. Businesses experience increased productivity, enhanced environments for employees and customers, and simple control. Our team is comprised of world-class experts in every field whose number one priority is to provide the best products and services to our clients.
At Fusion, we're passionate about shaping technology that responds to our customers' needs. If you like new ideas, challenges, and working with a tight-knit group, we want to hear from you. We're always looking for dedicated, creative people to make Fusion even better.
Auto-ApplyIT Support Services II-Help Desk
Technical assistant job in Greenville, SC
Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
IT Support Services II-Help Desk
We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives.
Key Responsibilities:
Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution.
System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.
Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices.
User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.
Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.
Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.
IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.
Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.
User Account Management: Manage user accounts, permissions, and access rights within various systems and applications.
Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.
Key Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
3-5 years of experience in IT support or system administration, preferably in a corporate environment.
Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications.
Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.
Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk).
Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
Strong communication skills, with the ability to explain technical concepts to non-technical users.
Preferred Experience:
Experience with ConnectWise
Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).
Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
Knowledge of IT security practices and data protection regulations.
What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Flexible PTO
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs
Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
Auto-ApplyBenefits Technology Associate
Technical assistant job in Greenville, SC
Salary: $65,000 - $75,000
What is your perfect fit?
Are you a tech savvy employee benefits expert who enjoys the technology side of benefit enrollments and data manipulation?
Are you comfortable with mapping on the back end of HRIS and payroll systems?
Are you a problem solver who wants to work with a fantastic company with stellar corporate culture and definite career path growth?
If that describes you, we need to talk!
What your future day will look like:
Work with insurance carriers and clients, as well as HRIS and payroll vendors in resolving questions, implementations and roll outs.
Perform data manipulation and reporting on enrollment and employee demographic data.
Support the implementation, renewal, and ongoing service of employee benefit enrollment websites.
Research and resolve client issues. Then share findings with account management team members and client.
Benefits Offered:
Flexible work environment with hybrid schedule
Annual Bonus Opportunities
Medical benefits
Tuition assistance
401K
EAP
Type: Direct Hire
To be a champion in this role, you will need:
Bachelor's Degree preferred but not required.
3-4 years HRIS system experience with employee benefits is a must!
Detailed Excel Guru with data manipulation experience.
PlanSource and/or Employee Navigator is strongly desired.
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we are considering you for all roles your experience is a perfect fit for!
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
IT Support Specialist - Duncan
Technical assistant job in Duncan, SC
Job Description
IT Support Specialist - Fast Track Your IT Skills with Us!
Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. As an IT Superhero, you'll troubleshoot tech challenges for our clients and keep their systems running smoothly
Who is Morris Business Solutions:
We're a fun and supportive family-run business offering cutting-edge IT solutions across North and South Carolina. Think top-notch computers, cybersecurity, and everything in between!
Responsibilities / Qualifications:
Become a tech hero by troubleshooting problems for our clients via phone, email, or in person.
Juggle multiple tasks like a pro - keeping track of support requests and keeping things organized is key!
Dive into a wide range of IT challenges, from hardware to software.
Highly Preferred Skills (but we can train the right candidate!):
2+ years of IT experience (or a passion for learning and a willingness to grow!)
IT-related degrees or certifications a plus
Experience with networks, firewalls, and keeping servers happy
Experience with the tech trinity: Active Directory, VPN, and SQL
Bonus points for experience with MSP, Office 365, and IP Phones
Be able to work in the Duncan office 5 days a week.
Why Choose Morris Business Solutions?
Competitive salary and bonus structure (hello, financial freedom!)
Comprehensive benefits package including health insurance, 401k with match, and paid time off (because work-life balance matters!)
Explore the world with our annual Presidents Club Trip! (Past destinations: Paris, Hawaii, and more!)
Training and development opportunities to keep your tech skills on point
Join a fun and supportive team that feels like family!
Ready to join the Morris Business Solutions family?
Technical Support Specialist II
Technical assistant job in Gaffney, SC
Inside the Role
This position provides technical service support to our customers. This position will interface directly with customers and dealer technical staff in the resolution of field issues and the application of our warranty process.
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Position offers a starting salary range of $65,000 - $83,000 USD
Pay offered dependent on knowledge, skills, and experience.
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTNA
Maintain service records on vehicles including proper documentation of problems, corrective actions, and service/warranty commitments.
Assist in the development of service bulletins, campaigns and updates.
Review technical content for technical literature.
Support and provide technical assistance to Freightliner truck field service personnel.
Perform field and service warranty duties in support of FCCC dealers, fleets, and customers.
Communicate corrective action taken to other departments and service network.
Travel as needed to identify and correct customer and product problems, and to provide customer assistance.
Assist with testing while working with engineering to correct critical field problems.
Responsible for service of all FCCC model lines.
Perform on-site training of dealer personnel in the operation, maintenance and support of FCCC chassis components.
Knowledge You Should Bring
Associate degree in automotive and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree
Excellent communication skills
Well-developed technical troubleshooting experience on heavy equipment or automotive.
Proficient in Word and Excel
Experience and education should have a focus on technical automotive or heavy truck repair.
#LI-TN1 #LI-Onsite
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Gaffney, SC US. Relocation assistance is not available for this position.
Schedule Type:
Onsite
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information
This position is not open for Visa sponsorship or to existing Visa holders
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen
Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
EEO - Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at ************ or toll free ************. For TTY/TDD enabled call ************ or toll free ************.
Auto-ApplyIT Support Specialist
Technical assistant job in Easley, SC
FE_WIBU-E488 IT Support Specialist - Full Time - Easley (SC), United States Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a/an IT Support Specialist to join our FE_WIBU team in United States .
Your main tasks and responsibilities:
* Position Summary:
The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures.
Key Responsibilities:
Technical Support & Systems Administration
* Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.
* Build and configure PCs and laptops per standard configurations.
* Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.
* Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures.
* Monitor and apply security updates, antivirus, and system patches.
Networking & Infrastructure
* Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls.
* Troubleshoot and resolve network issues, including VPN and wireless connectivity.
* Maintain network documentation and dashboards for proactive monitoring.
Project & Vendor Coordination
* Assist with IT project planning, budgeting, and implementation.
* Coordinate with vendors and consultants for hardware/software procurement and support.
* Handle warranty claims and ensure compliance with purchasing policies.
IT Operations & Process Improvement
* Use ServiceNow to manage and resolve help desk tickets.
* Document solutions and contribute to knowledge base articles.
* Support local applications and user access control.
* Propose and implement improvements in IT processes and infrastructure.
To succeed in this role, you will need:
* Education & Experience
* Bachelor's degree in Computer Science or related field, or equivalent experience.
* 5+ years of experience in IT support and systems administration.
* Experience in a multi-site, enterprise IT environment preferred.
Technical Skills
* Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies.
* Proficiency in Cisco networking, including routers, switches, and wireless controllers.
* Familiarity with ITIL practices and ServiceNow or similar ticketing systems.
* Experience with backup systems, storage solutions, and virtualization.
* Experience with Intune/SCCM is a plus.
* Experience with Microsoft Defender for Endpoint is a plus.
Soft Skills
* Strong analytical, troubleshooting, and problem-solving skills.
* Excellent verbal and written communication.
* Ability to explain technical concepts to non-technical users.
* Good intercultural awareness and adaptability.
Physical & Travel Requirements:
* Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders.
* Occasional travel to remote sites and between local offices (up to 20%).
What we offer you:
* Competitive Paid Time Off (3 weeks to start)
* 12 Company Paid Holidays per year
* Annual Bonus Program
* Full Medical, Dental, and Vision benefits
* Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
* 6% 401K or Roth Company Match with Immediate Vesting
* Company Paid Retirement Security Contributions following 1 year of employment
* Tuition Reimbursement/Educational Assistance
* Quarterly Gym Reimbursement
Do you have a question about the role?
Reach out to Kerry Wilt at ********************* or Hiring Manager - Ethan Wentz. Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
About us
Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13'500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). **************
Here you can find other opportunities:
Easy ApplyIT Support Specialist I
Technical assistant job in Spartanburg, SC
SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution.
ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Computer (80%)
Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices.
Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus
Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely
Install, troubleshoot and problem resolution for standard and customized software and
Update and maintain accurate data and inventory of all devices, assets, software and license
Must communicate with internal and external customers in a positive, solution-oriented
Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse.
Tracking and routing problems and requests, and document resolutions
Identifying and escalating situations requiring urgent attention
Testing equipment that has been repaired prior to returning the equipment to the user
Mentor student workers
Provide documentation and knowledge-based articles on deployment, policies and procedures
Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers)
Set-up and tear down equipment for special events
Installing and maintaining all multimedia equipment when feasible
Provide assistance to departments and offices of the university with multimedia related issues
Maintain and update documentation on all multimedia equipment
JOB QUALIFICATIONS:
Minimum qualifications:
Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline,
equivalency in other degree, certificates and 6 months-1 year of experience are accepted.
Preferred Qualifications:
Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred.
Experience with Windows and Mac devices
Knowledge/Skills/Abilities:
Ability to provide technical support to users
Ability to explain technical concepts in non-technical terms to faculty, staff and students
Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates
Knowledge of computer hardware and software
Basic network connectivity troubleshooting
Skill to prepare clear and concise written communications
Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects
Ability to learn new software and hardware packages
Adapt to changes in technology
Work independently and as a team member
Well-grounded philosophy of honesty, integrity, and respect
Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public
Ability to work with and engage a diverse group of people
Ability to work independently yet value and support a team-based environment
Demonstrated professionalism and positive attitude
GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers.
Work Schedule:
Monday-Thursday 8:00-5:00, Friday 8:00-1:00
Display a willingness to work additional hours during the week and/or weekend, if required.
Licenses: NA
DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
IT Support Specialist - Russian/Ukrainian is required
Technical assistant job in Spartanburg, SC
Job DescriptionSalary:
U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities.
Key Responsibilities
Set up and configure Windows laptops and desktops.
Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers).
Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues).
Assist employees with simple technical questions (accounts, printers, email settings).
Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC.
Set up or replace peripherals (monitors, keyboards, webcams, headsets).
Ensure devices are updated and secure (Windows updates, basic settings).
Required Qualifications
13 years of experience in IT support, helpdesk, or similar role.
Strong knowledge of Windows 10/11.
Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics.
Ability to troubleshoot hardware and software issues independently.
Good communication skills in English; Russian or Ukrainian is a strong advantage.
Responsible, organized, and comfortable working with tasks on demand.
Nice-to-Have
Ability to assemble or upgrade a PC (optional).
Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control).
Ability to document simple internal instructions (SOPs).
We Offer
Flexible workload tasks as needed (side work / extra income).
Long-term cooperation with a stable U.S. company.
Competitive compensation per hour or per task.
Friendly international environment.
How to Apply
Please apply directly through the platform where you found this job post.
We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.
Help Desk Technician
Technical assistant job in Fletcher, NC
Wage: $20-25 per hour
Job Description: As a Helpdesk Technician at Appalachian Network Services Inc, you will provide crucial first-level technical support within our IT Support department. This in-office role focuses on delivering responsive and high-quality remote support for our customers' technology needs, including workstations, servers, printers, networks, and other IT systems.
Key Responsibilities:
Provide prompt and effective first-level reactive remote support for issues related to core business applications, operating systems, workstations, servers, printers, networks, and phone systems.
Implement and support basic remote access solutions including VPN, Terminal Services, and Citrix.
Actively manage and respond to customer support tickets and calls, ensuring high-quality service and timely issue resolution.
Maintain and update system documentation in ConnectWise, ensuring procedures are current and effective.
Communicate effectively with customers, keeping them informed of incident progress and managing notifications for impending changes and scheduled outages.
Additional Duties and Responsibilities:
Maintain high customer satisfaction through fast and effective resolution of customer requests.
Work independently and within a team setting to manage the helpdesk ticket queue, pulling email tickets from the top of the board and answering all support calls.
Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations.
Company Culture:
At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations.
We are committed to providing a supportive environment where employees can thrive and contribute to our success.
We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported.
Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel.
Knowledge, Skills, and Abilities Required:
Proficient understanding of operating systems, business applications, printing systems, phone systems, and network systems.
Strong interpersonal and communication skills, including telephony, active listening, and customer care.
Effective diagnostic and troubleshooting skills, with the ability to multitask and adapt to changes quickly.
Technical awareness to appropriately match resources to technical issues.
Self-motivated with the ability to work effectively in a fast-paced, in-office environment.
Professional Certifications:
Required: CompTIA A+
Preferred: CompTIA Security+, Network+
Experience:
At least 3 years of experience in information technology, preferably in a helpdesk or technical support role.
Associate's degree in Information Technology, Computer Science, or related field; or equivalent experience preferred.
Benefits:
Health Insurance: Full medical coverage provided for each employee, with optional upgrades and family additions available through employee contributions.
Dental and Vision Insurance: Available for employee enrollment at their own expense.
Life Insurance and Health Savings Account (HSA): Optional life insurance and HSA available.
Flexible Time Off: We provide flexible time off to support work-life balance.
401(k) Retirement Plan: A 401(k) plan with a company match to aid in your longterm financial planning.
Performance-Based Incentives: We offer incentives that recognize and reward outstanding performance.
Career Advancement: Opportunities for professional growth in a rapidly expanding company.
Schedule:
Full-time, 8 Hour Shift, Monday to Friday
Potential on-call responsibilities as needed
This is a 100% in-office position.
Company's Website:
********************
As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.
Support Technician
Technical assistant job in Greenville, SC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Support Specialist
Technical assistant job in Spartanburg, SC
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced IT Support Specialist to support our growing central team. The position is a hybrid role in Spartanburg, SC.
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.WHAT YOU WILL BE DOING:
Collaborate with business stakeholders to understand their technology needs and objectives. Document and analyze these requirements to recommend suitable IT solutions.
Develop system design and specifications, including data models, architecture, and functional specifications for software or hardware solutions.
Evaluate and recommend new technologies, tools, and software to improve the efficiency, security, and effectiveness of IT systems.
Assist in software development and programming tasks as needed, especially in cases where custom solutions are required.
Diagnose and resolve hardware, software, and network issues. Provide support to end-users and helpdesk teams in resolving technical problems.
Conduct testing and quality assurance activities to ensure the reliability and functionality of IT systems. Identify and address defects and issues.
Create and maintain documentation, including technical specifications, system configurations, and user manuals.
Monitor and enforce IT security policies and compliance with industry standards and regulations, such as GDPR, HIPAA, or other relevant laws.
Analyze data to provide insights and reports that can support decision-making processes and business objectives.
Provide training and guidance to end-users and technical support teams on IT systems and applications.
Collaborate with vendors and external service providers to evaluate and procure IT products and services.
WHAT YOU WILL BRING TO THE TEAM:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Strong technical skills and knowledge of various IT systems, software, and hardware.
Proficiency in programming languages, database management, and network protocols.
Project management skills and experience.
Excellent problem-solving and analytical abilities.
Strong communication and interpersonal skills.
Knowledge of industry best practices, security protocols, and compliance requirements.
Relevant certifications (e.g., CompTIA A+, Network+, or Certified Information Systems Security Professional (CISSP)) may be required or preferred.
YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The physical environment requires the employee to work inside.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.
TRAVEL REQUIREMENTS:
Travel as necessary to support company and customer needs.
DIRECT REPORTS:
No Direct Reports
WHO WE ARE
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”
#LI-AH1
Auto-ApplyCommunity Support Technician - Forest City
Technical assistant job in Forest City, NC
Job Description
Community Support Technicians needed for the Rutherford County, Forest City and Spindale area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
Sulzer Careers: IT Support Specialist
Technical assistant job in Easley, SC
FE_WIBU-E488
IT Support Specialist - Full Time - Easley (SC), United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a/an IT Support Specialist to join our FE_WIBU team in United States .
Your main tasks and responsibilities:
Position Summary:
The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures.
Key Responsibilities: Technical Support & Systems Administration
- Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.
- Build and configure PCs and laptops per standard configurations.
- Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.
- Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures.
- Monitor and apply security updates, antivirus, and system patches.
Networking & Infrastructure
- Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls.
- Troubleshoot and resolve network issues, including VPN and wireless connectivity.
- Maintain network documentation and dashboards for proactive monitoring.
Project & Vendor Coordination
- Assist with IT project planning, budgeting, and implementation.
- Coordinate with vendors and consultants for hardware/software procurement and support.
- Handle warranty claims and ensure compliance with purchasing policies.
IT Operations & Process Improvement
- Use ServiceNow to manage and resolve help desk tickets.
- Document solutions and contribute to knowledge base articles.
- Support local applications and user access control.
- Propose and implement improvements in IT processes and infrastructure.
To succeed in this role, you will need:
Education & Experience
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- 5+ years of experience in IT support and systems administration.
- Experience in a multi-site, enterprise IT environment preferred.
Technical Skills
- Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies.
- Proficiency in Cisco networking, including routers, switches, and wireless controllers.
- Familiarity with ITIL practices and ServiceNow or similar ticketing systems.
- Experience with backup systems, storage solutions, and virtualization.
- Experience with Intune/SCCM is a plus.
- Experience with Microsoft Defender for Endpoint is a plus.
Soft Skills
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent verbal and written communication.
- Ability to explain technical concepts to non-technical users.
- Good intercultural awareness and adaptability.
Physical & Travel Requirements:
- Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders.
- Occasional travel to remote sites and between local offices (up to 20%).
What we offer you:
Competitive Paid Time Off (3 weeks to start)
12 Company Paid Holidays per year
Annual Bonus Program
Full Medical, Dental, and Vision benefits
Company Paid Short Term and Long Term Disability, Company Paid Life Insurance
6% 401K or Roth Company Match with Immediate Vesting
Company Paid Retirement Security Contributions following 1 year of employment
Tuition Reimbursement/Educational Assistance
Quarterly Gym Reimbursement
Do you have a question about the role?
Reach out to Kerry Wilt at ********************* or Hiring Manager - Ethan Wentz. Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
[Not translated in selected language]
Easy ApplyIT Support Specialist I
Technical assistant job in Spartanburg, SC
SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution.
ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Computer (80%)
* Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices.
* Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus
* Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely
* Install, troubleshoot and problem resolution for standard and customized software and
* Update and maintain accurate data and inventory of all devices, assets, software and license
* Must communicate with internal and external customers in a positive, solution-oriented
* Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse.
* Tracking and routing problems and requests, and document resolutions
* Identifying and escalating situations requiring urgent attention
* Testing equipment that has been repaired prior to returning the equipment to the user
* Mentor student workers
* Provide documentation and knowledge-based articles on deployment, policies and procedures
Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers)
* Set-up and tear down equipment for special events
* Installing and maintaining all multimedia equipment when feasible
* Provide assistance to departments and offices of the university with multimedia related issues
* Maintain and update documentation on all multimedia equipment
JOB QUALIFICATIONS:
Minimum qualifications:
* Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline,
equivalency in other degree, certificates and 6 months-1 year of experience are accepted.
Preferred Qualifications:
* Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred.
* Experience with Windows and Mac devices
Knowledge/Skills/Abilities:
* Ability to provide technical support to users
* Ability to explain technical concepts in non-technical terms to faculty, staff and students
* Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates
* Knowledge of computer hardware and software
* Basic network connectivity troubleshooting
* Skill to prepare clear and concise written communications
* Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects
* Ability to learn new software and hardware packages
* Adapt to changes in technology
* Work independently and as a team member
* Well-grounded philosophy of honesty, integrity, and respect
* Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public
* Ability to work with and engage a diverse group of people
* Ability to work independently yet value and support a team-based environment
* Demonstrated professionalism and positive attitude
GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers.
Work Schedule:
Monday-Thursday 8:00-5:00, Friday 8:00-1:00
Display a willingness to work additional hours during the week and/or weekend, if required.
Licenses: NA
DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.
IT Support Specialist
Technical assistant job in Spartanburg, SC
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced IT Support Specialist to support our growing central team. The position is a hybrid role in Spartanburg, SC. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
WHAT YOU WILL BE DOING:
* Collaborate with business stakeholders to understand their technology needs and objectives. Document and analyze these requirements to recommend suitable IT solutions.
* Develop system design and specifications, including data models, architecture, and functional specifications for software or hardware solutions.
* Evaluate and recommend new technologies, tools, and software to improve the efficiency, security, and effectiveness of IT systems.
* Assist in software development and programming tasks as needed, especially in cases where custom solutions are required.
* Diagnose and resolve hardware, software, and network issues. Provide support to end-users and helpdesk teams in resolving technical problems.
* Conduct testing and quality assurance activities to ensure the reliability and functionality of IT systems. Identify and address defects and issues.
* Create and maintain documentation, including technical specifications, system configurations, and user manuals.
* Monitor and enforce IT security policies and compliance with industry standards and regulations, such as GDPR, HIPAA, or other relevant laws.
* Analyze data to provide insights and reports that can support decision-making processes and business objectives.
* Provide training and guidance to end-users and technical support teams on IT systems and applications.
* Collaborate with vendors and external service providers to evaluate and procure IT products and services.
WHAT YOU WILL BRING TO THE TEAM:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Strong technical skills and knowledge of various IT systems, software, and hardware.
* Proficiency in programming languages, database management, and network protocols.
* Project management skills and experience.
* Excellent problem-solving and analytical abilities.
* Strong communication and interpersonal skills.
* Knowledge of industry best practices, security protocols, and compliance requirements.
* Relevant certifications (e.g., CompTIA A+, Network+, or Certified Information Systems Security Professional (CISSP)) may be required or preferred.
YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The physical environment requires the employee to work inside.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.
TRAVEL REQUIREMENTS:
Travel as necessary to support company and customer needs.
DIRECT REPORTS:
No Direct Reports
WHO WE ARE
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."
#LI-AH1
Community Support Technician - Forest City
Technical assistant job in Forest City, NC
Community Support Technicians needed for the Rutherford County, Forest City and Spindale area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
Technical Support
Technical assistant job in Easley, SC
Salary: $20-22/hour Is this your perfect fit?
Would you love to work for a company with low turnover and good work life balance?
Do you thrive in solving technical challenges?
If that describes you, we need to talk! What your future day will look like:
Respond to inbound technical support requests via phone, email, or internal channels
Troubleshoot and resolve issues for systems efficiently
Take ownership of service tickets from start to finish
Communicate updates and resolutions clearly to customers and internal teams
Document all actions accurately in service tickets
Adapt to evolving technologies and processes
Collaborate with support teams to ensure customer satisfaction
Benefits offered:
Weekly pay through Godshall!
Great Medical and Dental benefits upon hire
Type: Temp to Hire
To be a champion in this role, you will need:
2-year degree or experience in technical support
A+ Certification
Proficiency in Microsoft Windows and Office products
Familiarity with running reports in restaurants preferred
We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.