Technical assistant jobs in Jackson, MS

To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.) Contributing to Knowledge Management content creation and maintenance Working with development on product improvement programs as required Operating within Oracle business processes and procedures Respond and resolve customer issues within Key Performance Indicator targets Maintaining product expertise within the team Developing and maintaining expertise around Database Security and general IT Security issues Maintain an up-to-date and in-depth knowledge of new products released in the market for supported product **Responsibilities** QUALIFICATIONS: Bachelor's degree in Computer Science, Engineering or related technical field 8+ years of proven professional and technical experience in database, network or system administrator role. Excellent verbal and written skills in English Rotational weekend coverage is required SKILLS & COMPETENCIES: Strong Oracle Database Fundamentals knowledge. Able to comprehend and relate between Database objects, background processes. SQL knowledge PL/SQL knowledge Operating system knowledge (Unix, Linux and/or Windows) Desirable technical skills: Strong exposure and hands on experience of Oracle Database High Availability features (RMAN, Backup/Recovery, Restoring, Hot/Cold Backup, Database Corruption) Experience in Real Application Clusters. Network administration Understanding of Oracle Grid Control, or at least 1 other major (non-database) Oracle product (for example EBS, Weblogic, etc.) Strong hands on knowledge in Oracle Data Guard Awareness of DB Sharding Personal competencies: Desire to learn, or expand knowledge, about Database Security and associated products Customer focus Structured Problem Recognition and Resolution Experience of contributing to a shared knowledge base Experience of Support level work, like resolving customer problems and managing customer expectations, and escalations. Communication Planning and organizing Working globally Quality Team Working Results oriented Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $30.87 to $67.88 per hour; from: $64,200 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description • Triage and resolve trouble tickets related to technical difficulties with various web-based applications. • Provide technical expertise to ensure applications meet business requirements. • Analyze current business processes and suggest improvements. • Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations. • Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly. • Monitor #Help Chatter Posts to ensure all posts are closed out quickly. • Actively contribute to ongoing process improvement via ISO Process. • Perform other duties or special projects as assigned. • Ability to complete multiple simultaneous projects in a timely manner. • Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems. • Confirm the validity of the reported problems and seek known solutions related to these more complex issues. • Provide monthly tip sheets to top volume branches and training department to improve training. Qualifications • Bachelor's degree from a four-year college or university preferred. • 2+ years customer support/help desk experience. • Strong communication, interpersonal, and analytical skills • Ability and desire to provide excellent customer-service to internal and external customers • Working knowledge of MS operating systems and applications. • Ability to work independently in a dynamic environment. • Telecommunications experience desired. Additional Information Paul Dubey Technical Recruiter Integrated Resources, Inc IT REHAB CLINICAL NURSING Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year) Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70 (Direct) 732-549-5302 (Tel) 732-549-2030 x208 (F) 732-549-5549

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. We call our Technicians, Specialist; because we are a cut above the rest. The Glass Technician Trainee/Assistant is a key member of our team responsible for the quality and efficient installation and repair of auto glass, residential and commercial glass and related tasks. In this role you will help serving our customers by taking on simpler tasks and assisting with more advanced installations and repairs. Our trainees are brought on with the intention of development into a lead technician role. If you are self-motivated, a fast learner, thrive in constantly evolving environments, and are able to manage time to effectively meet deadlines this might just be the perfect learning opportunity for you. With proven communication skills, you are eager to learn from trained professionals and take the next step in your career. Specific Responsibilities: Assist with repair and replacement of auto glass according to specified procedures Assist with installs of flat glass, residential and commercial, and showers, mirrors and more Help insure the efficient use of materials and maintain adequate stock of installation supplies Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the glass industry a plus, but not mandatory Physical ability to lift heavy objects such as windshields, windows etc. Proficiency to navigate tablet-based technology Great communication skills Professional appearance and personality Openness to learn and develop your glass repair and installation skills Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

HINDS COMMUNITY COLLEGE Job Descriptions JOB TITLE: WIOA Technical Specialist REPORTS TO: WIN Job Center Business and Outreach Manager DEPARTMENT: Workforce Development EXEMPT: Yes VICE PRESIDENT: Vice President of Workforce Development and Governmental Affairs GENERAL STATEMENT OF THE FUNCTION All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students. The WIOA Technical Specialist provides technical and administrative support to Workforce Development staff in the implementation of WIOA programs. This position assists with intake documentation, eligibility verification, case management data entry, and report preparation. The Specialist ensures that all participant files meet local, state, and federal compliance requirements and supports efficient case processing and service delivery. QUALIFICATIONS REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Proficiency with Microsoft Office Suite and case management databases. · Strong attention to detail and organizational skills. · Ability to interpret and apply complex program regulations and documentation requirements. EDUCATION AND/OR EXPERIENCE · Associate's degree or equivalent work experience in business, office administration, information systems, or a related field. · Two (2) years of experience in administrative or technical support roles, preferably in workforce development, education, or human services. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Maintain knowledge of diversity-related issues, legislation, and best practices. Eligibility and Documentation Support · Review participant applications and documentation for completeness, accuracy, and compliance with WIOA regulations. · Verify eligibility information for Adult, Dislocated Worker, and Youth programs, ensuring timely and accurate processing. · Maintain secure digital and physical case files, ensuring all required documents are properly labeled, uploaded, and stored. · Assist in collecting and verifying income, residency, selective service, and other eligibility verification documents. Case Management System Data Entry · Enter participant data, activities, and case notes into the state-approved management system MS Works and Eligible Training Provider List (ETPL). · Update participant status, service outcomes, and follow-up information in real time to ensure data integrity. · Monitor data for inconsistencies or missing information and communicate corrections to assigned program staff. Compliance and Reporting · Prepare files for internal and external monitoring or audits, ensuring all required documentation is in place. · Conduct periodic reviews of participant files to maintain compliance with federal, state, and local requirements. · Assist in generating reports related to enrollment, training, performance outcomes, and other WIOA metrics. · Support the compilation of data for quarterly and annual performance reporting. Administrative and Technical Assistance · Provide administrative support to Career Coaches, Center Managers, and Program staff. · Manage electronic and paper filing systems for participant and program records. · Assist with preparing correspondence, forms, and participant communications. · Track training enrollments, supportive service requests, and ensure timely payment and documentation. Customer Service and Communication · Respond to inquiries from participants, employers, and partner agencies regarding documentation and case processing. · Maintain a professional and confidential environment for participants and staff. · Coordinate with training providers, employers, and partner organizations to obtain or verify documentation as needed. Continuous Improvement and Professional Development · Participate in staff meetings, training sessions, and compliance workshops to maintain current knowledge of WIOA policies and procedures. · Recommend process improvements to enhance workflow efficiency and data accuracy. · Maintain knowledge of current regulations, policies, and best practices in workforce development. SUPERVISORY RESPONSIBILITIES: PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities outdoors and off site. We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results. Mission Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession. Vision Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi. Values Hinds Community College aspires to the following IDEALS: · Integrity · Diversity · Excellence · Accountability · Leadership · Stewardship In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities. The following have been designated to handle inquiries regarding these policies: EEOC Compliance: The Office of Human Resources PO Box 1100 Raymond MS 39154; Phone: ************ or Email: ****************. Title IX: Vice President Student Services, Title IX Coordinator PO Box 1100 Raymond MS 39154; Phone: ************ or Email: *******************. Full Time/Part Time: Full time Position Type: 12 Month 260 Days Job Classification: WIOA Scheduled Hours: 40

The Technical Service Assistant supports the Service Department by managing product returns, performing assessments and repairs, and ensuring returned units are accurately processed and restored when appropriate. This position also serves as a first point of contact for inbound calls from customers, dealers, representatives, and service technicians, addressing technical questions, parts requests, and general inquiries. In addition, the role may provide cross-departmental support, including production and shipping, to meet business needs. Key Responsibilities: Receive, check in, and catalog all returned products. Inspect and refurbish returned units to restore them to sellable condition. Perform evaluations and repairs for units submitted under warranty. Answer, document, and resolve inbound calls regarding technical support, parts, and general service inquiries. Collaborate with other departments to support production, shipping, and service needs. Utilize software tools to track, report, and manage service activities (experience with Microsoft Outlook, Excel, Word a plus) Perform additional duties as assigned. Qualifications: Technical aptitude with mechanical and/or electrical troubleshooting preferred. Strong organizational and problem-solving skills. Effective communication skills for customer and internal support. Proficiency with Microsoft Office Suite; familiarity with CSI 10.0 a plus. Ability to work independently and as part of a team in a fast-paced environment. Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (or as scheduled). Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Referral program Vision insurance Education: High school or equivalent (Required) Experience: Mechanical knowledge: 1 year (Preferred) Customer service: 2 years (Required) Microsoft Office: 1 year (Required)

**Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a **Junior Cabling Specialist (Install & Repair)** , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. The **Junior Cabling Specialist (Install & Repair)** ,is an entry-level position responsible for assisting in the installation, maintenance, and repair of an enterprise's structured cabling infrastructure, including data and voice networks. This role involves following detailed instructions to run, terminate, and test cables, as well as supporting senior technicians with hardware setup and site surveys. The primary goal is to ensure the physical network infrastructure is reliable and meets company standards. **Duties:** + Install, terminate, and test network cables, such as Cat5e, Cat6, and fiber optic, according to technical specifications and company standards. + Assist senior technicians with running and pulling cables through walls, ceilings, and other pathways, and mounting telecom equipment. + Perform site surveys to help determine optimal cable routing and installation plans. + Use testing equipment to diagnose and troubleshoot cable issues, ensuring proper connectivity and signal integrity. + Maintain a clean and organized work area, and properly manage tools, materials, and inventory. + Adhere to all safety regulations, company policies, and building codes during all installations and repairs. + Collaborate with other team members to coordinate schedules and ensure projects are completed on time. + Document work performed, including installation details, test results, and any issues encountered. + Learn and apply new skills and techniques from senior technicians and training to improve efficiency and knowledge. By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to collaborate with cross-functional teams to resolve complex issues, implement best practices, and support disaster recovery planning. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located within 50 miles of Vicksburg, MS. **Required Education, Experience, & Skills** **Required Education, Experience, & Skills** + 2 years of experience in cabling and install/repair for large-scale enterprise environments + Active DoD Secret Clearance (must be current and transferable) + Excellent analytical skills for root cause analysis and optimization in high-stakes, regulated settings + U.S. Citizenship required due to federal contract obligations **Preferred Education, Experience, & Skills** **Preferred Education, Experience, & Skills** + Experience supporting DoD or large federal customers, including database security hardening and ITSM integrations with enterprise systems + ITIL 4 Managing Professional (MP) certification or higher, with focus on service design and transition + ITIL Found V4 certification **Pay Information** Full-Time Salary Range: $63662 - $108225 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Junior Cabling Specialist (Install & Repair)** **118312BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Cleans, decontaminates, inspects, assembles, packages, sterilizes, stores, and distributes supplies, instruments, and equipment dispensed by the department following infection control guidelines. Performs other duties as assigned. Responsibilities Manages decontamination, sterilization, distribution and storage of supplies, instruments and equipment. Participates in Performance Improvement. Demonstrates Fiscal management. Maintains proper enviornment of care. Participates in ongoing education. Completes all assigned goals. Requirements, Preferences and Experience Education Minimum: Currently enrolled as a full time student in a school of surgical or cardiovascular technologist program. Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Experience Preferred: #N/A Minimum: #N/A Special Skills Minimum: Computer literacy. Training Minimum: Meets or exceeds all academic requirements. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 18656 - Intern-Technologist Surgical Facility: MBMC - Hospital Department: JS OR-CV MBMC Category: Clinical Technician/Technologist Type: Clinical Work Type: PRN Work Schedule: Days Location: US:MS:Jackson Located in the Jackson, MS metro area

The IT Technician I position is an entry level position ideal for someone who has a passion for providing high quality support, enjoys communicating with customers and is driven by solving technical problems. You will make an immediate impact by diagnosing, troubleshooting and resolving technical issues. If you are a critical thinker, have strong customer service/communication skills, determined to succeed and thrive working in a fast-paced environment with a highly collaborative team, then we want to speak to you! Scope of the Role: This position serves as a primary point of contact for customer support requests, providing remote or onsite services to managed service clients. The IT Technician is responsible for clear and consistent communications with clients and internal team members regarding technical issues. They must also understand the features and benefits of proposed technology solutions and troubleshoot most network problems. Ensure that all client support requests are acknowledged Ability to assess the technical issue, escalate or implement a timely resolution To provide desktop support and complete general configuration of software To provide support for Local Area Networks and Internet connectivity To provide team members and clients with server support and complete general maintenance To perform basic administrative tasks (i.e. Domain Renewals SSL Certificate Renewals) To perform intermediate operational tasks (i.e. File Backups Licensing) Achieve KPI's for IT/Helpdesk outputs Assist with the completion of internal and client projects Troubleshoot hardware and software component failures Key Skills: Windows Desktop Operating Systems Microsoft Office Applications Windows Server Operating Systems Windows Active Directory Services Office 365 Cloud Services Firewall, Routing and Switches Basic understanding of DHCP, DNS, IP and Ethernet Administration of Anti-Virus, Malware, and Endpoint Protection Knowledge of Security Standards aligned with NIST, CIS, HIPPA, CMMC Strong communication skills with ability to effectively interact professionally with all internal and external clients Strong Technical and analytical skills Excels in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success Proven ability to function in a self-directed environment with excellent attention to detail Innovative thinker who is positive, proactive and readily embraces change A Plus if you have: Degree or Technical Certificate from a two-year or four-year institution or university or equivalent experience Customer interaction experience Certifications for CompTIA Network+, A+, Windows or MacOS Desktop Platforms, Certifications for Windows Server OS and Cloud platforms, Certifications for Firewalls or Networking, and/or Certifications for Security About: Abacus Technologies has been headquartered in Birmingham, AL since 2000. We solve the Security & Compliance, Telecommunications and Network Infrastructure needs of our clients to help them grow. We assess and recommend a plan that includes network and telecom infrastructure, software, information, network security, backup, disaster recovery planning and other services. And we have fun doing it! We've been named one of the "Fastest Growing Companies" and "Top Technology Firms" by the BBJ and pride ourselves on being our clients' trusted IT advisor, not just another IT vendor. We are sister companies with BMSS Advisors & CPAs, Payroll & Benefit Solutions, and BMSS Wesson Wealth Solutions to give all clients "peace of mind" and an exceptional client experience. Benefits: Abacus offers many benefits, but a few highlights include 4 weeks PTO, bi-weekly team lunches, cell phone allowance, overtime pay, flexible hours, 3 community serve days per year, upward mobility, full BCBS insurance, and 401k matching. Learn more about us at abacustechnologies.com.

Healthy Careers Start Here At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle. Job Summary - The Technology Support Specialist is responsible for operating and monitoring all centralized Data Center computer systems and peripheral equipment, production job scheduling on the Mainframe, Service Desk functions that involve promoting production software changes submitted by the application support staff, logging user questions and issues, problem determination, and logging, assigning, and tracking issues using our Service Management Software. This position also involves monitoring for infrastructure and security related alerts to be addressed by the appropriate teams. Job-Specific Requirements: Bachelor's Degree in a Technology or Business related field is required. Experience in operations of the following areas is desirable: Service Management systems in a Help Desk environment Automated job scheduling systems Automated change control Previous experience in an IT related field is a plus. Strong verbal and written interpersonal and communication skills.Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management. Excellent PC experience using spreadsheets, word processors, and databases. A working knowledge of the healthcare business environment and processes is preferred. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.

Under the direction of the group leader, supervisor or manager the lead technician is responsible for the processing, setup and trouble shooting of the machines in their assigned work area. They are responsible for ensuring adherence to safety, quality, housekeeping, and company policies, procedures and standards. Responsibilities: Responsible for all processes, equipment, preventative maintenance, safety and housekeeping of the assigned work area and meeting established procedures and standards. Organizes work for smooth operations, analyze problems, implements solutions and reports process and equipment problems to the group leader, supervisor or manager. Responsible for processing and trouble shooting of all machines in their area, training techniques of new employees, and assisting other areas in trouble shooting and processing as required. Supports all established rules, regulations, polices, and procedures are followed. Supports affective scrap and cost reduction programs. Performs a variety of activities requiring communication and support to other employees. Must be able and capable to work any shift assigned and must be able to work overtime as required. Should be able to perform other jobs in assigned work area in case of employee absence or additional requirements. May be required to travel on company business. Education: High School Education or GED Experience: Understand roles and responsibilities of injection mold operator. Skills: Proper part inspection and defect detection, part handling and color changes. Training specific to placement into position: N/A Other: Able to lift at least 40lbs Have sound mechanical abilities This job description should not be construed to imply that these requirements are exclusive standards of the position. Incumbents will follow any other instruction, and perform any other related duties, as may be required by their supervisor Job Posted by ApplicantPro

The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. **In this role you will...** + Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. + Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. + Act as a dedicated point of contact for elite customers, developing deep knowledge of their environments, priorities, and use cases, and tailoring support accordingly. + Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies. + Research and replicate advanced configuration, compatibility, or product defect issues, documenting findings and driving resolution with limited oversight. + Facilitate real-time customer communications through calls, meetings, chat, and collaboration tools, ensuring stakeholder clarity-including C-level executives and engineering leaders. + Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices. + Maintain an advanced understanding and serve as Subject Matter Expert for the Cornerstone product portfolio. + Author and maintain knowledge base articles; lead and support knowledge sharing initiatives. + Champion customer feedback, ensuring continuous improvement and implementation of relevant suggestions. + Communicate technical incidents in clear business terms, facilitating understanding and alignment across customer and internal teams. + Track and report on key performance indicators, including response times, resolution rates, customer satisfaction, and NPS for assigned enterprise accounts. **You've got what it takes if you've got...** + Bachelor's degree in computer science, information systems, or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting enterprise SaaS solutions, including LMS, HRIS, or LXP products. + Proven experience delivering high-touch, proactive support to large enterprise customers in a senior or lead capacity. + Expert written and verbal communication skills, with the ability to engage confidently with all levels of the organization. + Experience overseeing major enterprise incidents and providing escalation management in partnership with product, engineering, and account teams. + Exceptional organizational and multitasking skills; able to lead multiple engagements simultaneously for strategic accounts. + Customer-focused mindset with initiative and ownership, demonstrated ability to handle stressful situations calmly and professionally. + Skilled at facilitating large remote group conversations and translating technical topics for non-technical stakeholders. Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at ****************

Performs imaging procedures/treatments according to radiology practice standards in order to aid in the diagnosis and/or treatment of disease. Performs other duties as assigned. Responsibilities Demonstrates a thorough understanding of Radiologic principals/theory and utilizes the most appropriate technique and positioning for optimal procedures/treatments, as demonstrated by procedure/treatment results. Develops appropriate procedure/treatment plan. Implements procedure/treatment plan utilizing established hospital protocols/guidelines. Completes documentation as required to comply with hospital policies and procedures. Maintains equipment, procedure/treatment rooms, and work areas in a neat and safe condition to ensure the safety of patients and staff. Participates in hospital and departmental Performance Improvement activities to ensure that patient care is consistent with established standards. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired Education Minimum Required Enrolled in an approved/accredited Radiology Program. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Basic computer literacy skills. Preferred/Desired Licensure Minimum Required BLS CERTIFICATION WITHIN 14 DAYS OF HIRE Preferred/Desired

Performs imaging procedures/treatments according to radiology practice standards in order to aid in the diagnosis and/or treatment of disease. Performs other duties as assigned. Responsibilities Demonstrates a thorough understanding of Radiologic principals/theory and utilizes the most appropriate technique and positioning for optimal procedures/treatments, as demonstrated by procedure/treatment results. Develops appropriate procedure/treatment plan. Implements procedure/treatment plan utilizing established hospital protocols/guidelines. Completes documentation as required to comply with hospital policies and procedures. Maintains equipment, procedure/treatment rooms, and work areas in a neat and safe condition to ensure the safety of patients and staff. Participates in hospital and departmental Performance Improvement activities to ensure that patient care is consistent with established standards. Completes assigned goals. Specifications Experience Minimum Required Preferred/Desired Education Minimum Required Enrolled in an approved/accredited Radiology Program. Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required Basic computer literacy skills. Preferred/Desired Licensure Minimum Required BLS CERTIFICATION WITHIN 14 DAYS OF HIRE Preferred/Desired

Job DescriptionSalary: Job Listing: IT Support Specialist Status: Full-Time, Non-Exempt (Hourly) Yazoo Valley Electric Power Association is seeking a reliable, detail-oriented IT Support Specialist to provide technical support for the Associations computer systems, networks, and telecommunications infrastructure. This position ensures all employees have secure and dependable access to technology resources while maintaining the highest level of confidentiality and data security. Key Responsibilities Install, configure, and maintain desktop PCs, laptops, printers, and software applications. Troubleshoot hardware, software, and network issues. Support Association-specific systems. Assist with mobile device connectivity for field personnel. Monitor network performance and assist with VoIP communications. Create and manage user accounts and access permissions. Support cybersecurity protocols, system backups, and security monitoring. Provide technical assistance during outage restoration efforts. Attend safety and training meetings; follow all safety rules. Required Qualifications: Associates degree in IT or related field or 35 years of relevant experience. Valid Mississippi drivers license. Preferred: Experience supporting enterprise networks and Windows-based environments. Familiarity with telecommunications systems or utility industry software. Work Environment Indoor and outdoor work in varying conditions. Must be able to lift up to 50 pounds occasionally. Some nights, weekends, and travel are required.

ERDCWERX, in partnership with Jackson State University (JSU), is pleased to offer a Technology Commercialization Fellowship Program. This opportunity is hosted by ERDCWERX and JSU's Technology Transfer Office at the Mississippi Center for Innovation and Technology (MCITy) in Vicksburg, MS. Recent graduates (or seniors set to graduate by May 2026) from Mississippi Historically Black Colleges and Universities (HBCUs) are encouraged to apply. Participants of this compensated program will gain insights into the fast-growing field of technology transfer and how patented innovations can be introduced to the marketplace. Benefits include an introduction to and direct participation in strategic planning and market development for STEM-based innovation. This interdisciplinary program will provide valuable mentorship and real-world exposure to how business and management skills apply to technology transfer processes that result in technology commercialization. Fellows will become acquainted with the mission and collaboration goals of the U.S. Army Engineer Research and Development Center (ERDC) and other federal entities. Fellows will benefit from direct experience with the business, science, and legal aspects of technology transfer, which are valuable assets in today's job market. Fellows will gain exposure to methods in use by federal government, academia, and industry in the commercialization of innovative technologies critical for our nation's military and economic strength. Topics include market analysis, research and promotion of innovative technologies, intellectual property protection and licensing practices, and developing business relationships. This Fellowship is designed to identify and support exceptional talent and enhance their employment prospects by increasing their expertise and ability to contribute to STEM-related growth in the U.S. economy. The timeline for the position is January 20, 2026-April 16, 2026. Benefits of Participation Enhance employability in tech transfer and related high-demand fields Strengthen and document skills gained through exposure to and increased familiarity with technology commercialization processes Exposure to the basics of technology commercialization and how non-STEM professions contribute significantly to the process Hands-on experience in the review and promotion of federal government patents for licensing and commercialization Introduction to professionals in the industry and establishment of mentor relationships Connection with organizations seeking to hire professionals with familiarity and confidence in the steps involved in technology commercialization Develop new competencies in science, business and legal disciplines Introduction to associations that support technology transfer ERDCWERX will link this fellowship activity to other national initiatives that support and strengthen the fellow experience. Compensation Fellow will be identified through a selective application process and once selected, will be issued a letter of commitment from ERDCWERX Individuals selected for this fellowship will be compensated by DEFENSEWERX Program Activities While working with ERDCWERX staff, Fellows will have the opportunity to: Gain exposure to federal government (ERDC) patents/technologies that are available for licensing and the nature of lab R&D activities as well as Jackson State University technology transfer initiatives and research activities Participate in technology transfer-related activities in collaboration with ERDC TTOs and ERDCWERX support staff Gain perspective on business strategies for innovation and patent commercialization Contribute to marketing and market research strategies that result in targeted outreach and generate interest in patent commercialization Connect with licensing prospects in the promotion of ERDC patents and support patent license applications Become familiar with basic intellectual property terminology as well as standard practices and terms associated with certain types of licensing agreements Complete a capstone project, with support from ERDCWERX and other mentors, that includes the creation of a commercialization plan for a selected ERDC patent Candidate Requirements WHO SHOULD APPLY? Eligibility will be based on a clear showing that the applicant has training, education and experience of the scope and quality sufficient to effectively carry out the required duties. At a minimum, qualifying candidates for this program will be/have: Bachelor's degree (or be on schedule to complete undergraduate degree requirements before the start of the ERDCWERX fellowship) in business-related field Ability to successfully obtain and maintain a security clearance or successfully obtain and maintain ITAR license Eligible to obtain a DoD Security Clearance Able to pass a background check Free of any conflicts of interest affecting DEFENSEWERX or the Department of Defense Available for onsite participation at ERDCWERX in Vicksburg, MS, for the duration of the program A professional attitude with well-developed interpersonal and communication skills A highly collaborative nature Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Able to multi-task, work independently, maintain focus, and be detail-oriented Excellent time management and organizational skills Requires technology savvy, quick learner, team player, and process improvement focused Willing and able to perform in a dynamic, rapidly changing environment A genuine passion for working in a small, fast-paced, entrepreneurial organization that is stretching itself, growing and highly focused on mission and impact High emotional IQ, flexible thinker, ability to work with a team to co-create and co-design ideas and plans, strategic problem solver, quick learner Consideration Applications will be accepted from all qualified persons. DEFENSEWERX/ERDCWERX does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact DEFENSEWERX directly. Application Process Applications will be accepted consistent with the published project timetable and may be made using this submission form. Application Content Required: Full contact information Professional resume with details of education completions and work experience Brief essay explaining applicant interest in this fellowship, innovation and technology transfer, and personal goals or requirements for participation (500 words maximum) Three professional references Program Partners Jackson State University (JSU) is a public Historically Black College and University (HBCU) in Jackson, Mississippi and is designated as Mississippi's Urban University. It is one of the largest HBCUs in the United States and is primarily recognized for incorporating technology and cutting-edge research into every aspect of its curriculum. The Division of Research and Economic Development manages the technology transfer, licensing, and commercialization process at Jackson State University. ERDCWERX is a growing innovation hub that serves the technology transfer and technology transition goals of its government partner, the U.S. Army Engineer Research and Development Center (ERDC). Located in close proximity to ERDC's facilities in Vicksburg, Mississippi, ERDCWERX is a major tenant of the new Mississippi Center of Innovation and Technology (MCITy). DEFENSEWERX, the ERDCWERX parent organization, is a private not-for-profit organization with additional federal government partners including Special Operations Command, Air Force Research Labs and Air University, Army Cyber, Naval Post Graduate School, Central Intelligence Agency (CIA), and Department of Homeland Security (DHS). ERDC is the premier research and development center for the U.S. Army Corps of Engineers. With seven research labs and multiple field offices, ERDC delivers innovative solutions that address the nation's toughest challenges in military engineering, installations and operational environments, civil works, geospatial research and engineering, and engineered resilient systems. Applications will be accepted from all qualified persons. DEFENSEWERX does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other nonmerit factor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact DEFENSEWERX directly. While this job description is intended to be an accurate reflection of the essential job required, management reserves the rights to modify, add, or remove duties from jobs and to assign other duties as necessary.

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description • Triage and resolve trouble tickets related to technical difficulties with various web-based applications. • Provide technical expertise to ensure applications meet business requirements. • Analyze current business processes and suggest improvements. • Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new enhancements to ensure they meet end user expectations. • Verify with the end user that the issue has been resolved and update trouble tickets and Chatter Posts accordingly. • Monitor #Help Chatter Posts to ensure all posts are closed out quickly. • Actively contribute to ongoing process improvement via ISO Process. • Perform other duties or special projects as assigned. • Ability to complete multiple simultaneous projects in a timely manner. • Provide advanced technical troubleshooting and analysis methods to assist Tier I personnel solve basic technical problems. • Confirm the validity of the reported problems and seek known solutions related to these more complex issues. • Provide monthly tip sheets to top volume branches and training department to improve training. Qualifications • Bachelor's degree from a four-year college or university preferred. • 2+ years customer support/help desk experience. • Strong communication, interpersonal, and analytical skills • Ability and desire to provide excellent customer-service to internal and external customers • Working knowledge of MS operating systems and applications. • Ability to work independently in a dynamic environment. • Telecommunications experience desired. Additional Information Paul Dubey Technical Recruiter Integrated Resources, Inc IT REHAB CLINICAL NURSING Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year) Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70 (Direct) 732-549-5302 (Tel) 732-549-2030 x208 (F) 732-549-5549

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Salary: $25/hour ERDCWERX, in partnership with Jackson State University (JSU), is pleased to offer a Technology Commercialization Fellowship Program. This opportunity is hosted by ERDCWERX and JSUs Technology Transfer Office at the Mississippi Center for Innovation and Technology (MCITy) in Vicksburg, MS. Recent graduates (or seniors set to graduate by May 2026) from Mississippi Historically Black Colleges and Universities (HBCUs) are encouraged to apply. Participants of this compensated program will gain insights into the fast-growing field of technology transfer and how patented innovations can be introduced to the marketplace. Benefits include an introduction to and direct participation in strategic planning and market development for STEM-based innovation. This interdisciplinary program will provide valuable mentorship and real-world exposure to how business and management skills apply to technology transfer processes that result in technology commercialization. Fellows will become acquainted with the mission and collaboration goals of the U.S. Army Engineer Research and Development Center (ERDC)and other federal entities. Fellows will benefit from direct experience with the business, science, and legal aspects of technology transfer, which are valuable assets in todays job market. Fellows will gain exposure to methods in use by federal government, academia, and industry in the commercialization of innovative technologies critical for our nations military and economic strength. Topics include market analysis, research and promotion of innovative technologies, intellectual property protection and licensing practices, and developing business relationships. This Fellowship is designed to identify and support exceptional talent and enhance their employment prospects by increasing their expertise and ability to contribute to STEM-related growth in the U.S. economy. The timeline for the position is January 20, 2026-April 16, 2026. Benefits of Participation Enhance employability in tech transfer and related high-demand fields Strengthen and document skills gained through exposure to and increased familiarity with technology commercialization processes Exposure to the basics of technology commercialization and how non-STEM professions contribute significantly to the process Hands-on experience in the review and promotion of federal government patents for licensing and commercialization Introduction to professionals in the industry and establishment of mentor relationships Connection with organizations seeking to hire professionals with familiarity and confidence in the steps involved in technology commercialization Develop new competencies in science, business and legal disciplines Introduction to associations that support technology transfer ERDCWERX will link this fellowship activity to other national initiatives that support and strengthen the fellow experience. Compensation Fellow will be identified through a selective application process and once selected, will be issued a letter of commitment from ERDCWERX Individuals selected for this fellowship will be compensated by DEFENSEWERX Program Activities While working with ERDCWERX staff, Fellows will have the opportunity to: Gain exposure tofederal government (ERDC) patents/technologies that are available for licensing and the nature of lab R&D activities as well as Jackson State University technology transfer initiatives and research activities Participate in technology transfer-related activities in collaboration with ERDC TTOs and ERDCWERX support staff Gain perspective on business strategies for innovation and patent commercialization Contribute to marketing and market research strategies that result in targeted outreach and generate interest in patent commercialization Connect with licensing prospects in the promotion of ERDC patents and support patent license applications Become familiar with basic intellectual property terminology as well as standard practices and terms associated with certain types of licensing agreements Complete a capstone project, with support from ERDCWERX and other mentors, that includes the creation of a commercialization plan for a selected ERDC patent Candidate Requirements WHO SHOULD APPLY?Eligibility will be based on a clear showing that the applicant has training, education and experience of the scope and quality sufficient to effectively carry out the required duties.At a minimum, qualifying candidates for this program will be/have: Bachelors degree (or be on schedule to complete undergraduate degree requirements before the start of the ERDCWERX fellowship) in business-related field Ability to successfully obtain and maintain a security clearance or successfully obtain and maintain ITAR license Eligible to obtain a DoD Security Clearance Able to pass a background check Free of any conflicts of interest affecting DEFENSEWERX or the Department of Defense Available for onsite participation at ERDCWERX in Vicksburg, MS, for the duration of the program A professional attitude with well-developed interpersonal and communication skills A highly collaborative nature Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Able to multi-task, work independently, maintain focus, and be detail-oriented Excellent time management and organizational skills Requires technology savvy, quick learner, team player, and process improvement focused Willing and able to perform in a dynamic, rapidly changing environment A genuine passion for working in a small, fast-paced, entrepreneurial organization that is stretching itself, growing and highly focused on mission and impact High emotional IQ, flexible thinker, ability to work with a team to co-create and co-design ideas and plans, strategic problem solver, quick learner Consideration Applications will be accepted from all qualified persons. DEFENSEWERX/ERDCWERX does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact DEFENSEWERX directly. Application Process Applications will be accepted consistent with the published project timetable and may be made using this submission form. Application Content Required: Full contact information Professional resume with details of education completions and work experience Brief essay explaining applicant interest in this fellowship, innovation and technology transfer, and personal goals or requirements for participation (500 words maximum) Three professional references Program Partners Jackson State University(JSU) is apublic Historically Black College and University (HBCU)in Jackson, Mississippi and is designated as Mississippis Urban University. It is one of the largest HBCUsin the United States and is primarily recognized forincorporating technology and cutting-edge research into every aspect of its curriculum. The Division of Research and Economic Development manages the technology transfer, licensing, and commercialization process at Jackson State University. ERDCWERX is a growing innovation hub that serves the technology transfer and technology transition goals of its government partner, the U.S. Army Engineer Research and Development Center (ERDC). Located in close proximity to ERDCs facilities in Vicksburg, Mississippi, ERDCWERX is a major tenant of the new Mississippi Center of Innovation and Technology (MCITy). DEFENSEWERX, the ERDCWERX parent organization, is a private not-for-profit organization with additional federal government partners including Special Operations Command, Air Force Research Labs and Air University, Army Cyber, Naval Post Graduate School, Central Intelligence Agency (CIA), and Department of Homeland Security (DHS). ERDC is the premier research and development center for the U.S. Army Corps of Engineers. With seven research labs and multiple field offices, ERDC delivers innovative solutions that address the nations toughest challenges in military engineering, installations and operational environments, civil works, geospatial research and engineering, and engineered resilient systems. Applications will be accepted from all qualified persons. DEFENSEWERX does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other nonmerit factor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact DEFENSEWERX directly. While this job description is intended to be an accurate reflection of the essential job required, management reserves the rights to modify, add, or remove duties from jobs and to assign other duties as necessary.