Technical assistant jobs in Janesville, WI - 130 jobs
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Technical Support Specialist (Electronics)
Kuhn Group 4.3
Technical assistant job in Brodhead, WI
The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components.
Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts.
Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments.
Assist in the investigation of warranty claims by conducting failure analysis of returned components.
Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines.
Education and/or Experience
An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred.
The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics.
Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.
$32k-42k yearly est. 2d ago
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Information Technology Support Supervisor
Lemans Corporation 4.4
Technical assistant job in Janesville, WI
We're looking for an IT Support Supervisor to lead our service desk, coach a high‑performing support team, and ensure exceptional technical support across the organization. The IT Support Supervisor serves as the first level of management escalation for technical and customer service issues and plays a key role in driving a culture of accountability, customer focus, and continuous improvement.
What You'll Do:
Lead, mentor, and develop IT support staff
Manage ticket queues and ensure SLA performance
Serve as escalation point for complex issues
Improve support workflows, tools, and documentation
Partner with business teams to understand IT needs
Support IT projects, rollouts, and process improvements
Minimal travel required to our DC locations
What You Bring:
Associate's degree (Bachelor's preferred) in Information Technology, Computer Science, or related field (or equivalent experience)
4-6 years of IT support/service desk experience
0-2 years in a lead or supervisor role
Strong leadership, communication, and customer service skills
Experience with M365, Active Directory, ITSM tools (Atlassian, Jira Service Desk, etc.), and endpoint management (SCCM, Addigy, ManageEngine, etc.)
Working knowledge of security principles (Zero-Trust, Vulnerability Assessment, Patch Management, PAM tools and EDR tools)
Disclaimer
LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans Corporation will only employ those who are legally authorized to work in the United States. There are not any current or future visa sponsorships for this opening.
This company participates in E-Verify
Notice to California Employees and Prospective Employees
**************************************************************************
$76k-103k yearly est. 3d ago
Technology Support Specialist
Edgewood College 4.1
Technical assistant job in Madison, WI
Home / Employment / Technology Support Specialist DESCRIPTION OF JOB: The Technology Support Specialist provides high-quality and timely technical support for end user computer systems, software, instructional technology and related peripheral equipment in use at Edgewood University Use 'Best Practice" methods as defined by internal knowledge base articles, university policies, and industry standards in pursuit of the support of our academic technology environment.
Responsibilities:
* Customer service skills, to include face-to-face, audio and text communications.
* Support and maintain desktop computing, instructional technology equipment and related hardware and software on Edgewood University campus(s).
* Technical support for multi-media, Special Event related activities as required by the Information Technology Services Office.
* Basic technical support for telephone and swipe card security equipment.
* Must be able to work evenings and weekends on as needed basis as required by Special Event technology support assigned by the Service Desk Manager.
* Assist in set up and implementation of new technology on campus.
* Aid in the training of Faculty and Staff concerning hardware and software available.
* Provide Faculty and Staff with technical support to resolve questions and problems.
* Work with leadership in the documentation of procedures.
* Comply with software licensing practices for all areas of the university.
* Help coordinate office staff and work-study Students in support of our computer help desk and computer labs and classrooms as requested by the Supervisors of the Office.
* Must be able to work non-standard hours on a regularly scheduled basis as set forth by the area Supervisor.
* Provide orientation for students or staff when requested by Supervisor.
* Assist the senior office staff and its management as requested.
ADDITIONAL JOB FUNCTIONS (training provided)
* Knowledge and operation of service desk software and procedures.
* Knowledge and operation of check-out module and procedures.
* Knowledge and operation of AV production technology and procedures.
* Ability to monitor, train, and assist work-study students in the overall requirements of Technology Assistance Center operation.
* Complete competence in all other duties required as first contact:
* Ability to efficiently diagnose and troubleshoot issues involving but not limited to:
* Office technology, including desktop computers and peripherals.
* Printer and copier usage and problems.
* Desktop software usage and problems.
* Level 1 infrastructure connectivity.
* Heartland 1Card technology limited to swipes and cards.
* Competency in PC software and hardware installation, including peripherals.
* Familiarity with campus technology and requirements.
* Basic knowledge of network file sharing and software architecture.
* Basic knowledge of TCP-IP switch and server architecture on campus.
JOB QUALIFICATIONS
Necessary Education or Work Experience:
* Two-year degree in Information Technology Systems or related professional experience.
* Must be able to work independently with minimum supervision with the ability to coordinate with individuals from other departments to accomplish required tasks and objectives.
Required Knowledge and Skills:
* Overall Proficient skill-level in Microsoft Office, which includes: Word, Excel, Power Point, Outlook, and basic computer concepts.
* Willingness and ability to learn new software
* Multicultural Competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.
* Good learning, creative and conceptual skills in order to assist users in supporting "Best Practice" use of technology.
* Pleasant personality and ability to relate to many types of people.
* Ability to learn independently and grow in a dynamically changing environment.
* Familiarity with current core technologies in use at Edgewood University:
* Microsoft Office applications.
* Microsoft Windows desktop operating system.
* Adobe family of graphics and multi-media software.
* MacOS operating systems.
* Network printing technologies
* General IP networking technologies.
* General computer hardware technologies.
* General analog and digital audio and video multi-media technologies.
* General telephone equipment & technologies.
*
Other Qualifications:
Edgewood University, a Catholic college sponsored by the Dominican Sisters of Sinsinawa, is an Equal Opportunity Employer, committed to academic excellence through diversity in its faculty, staff, and students. Candidates must demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply. The selected candidate must actively support the mission of the College by working with faculty, staff and students to share in our core values - truth, compassion, justice, partnership, and community.
Must be authorized to work lawfully in the United States without Employer Sponsorship.
First consideration will be given to application materials received by January 30, 2026.
How to Apply
Send one PDF document which includes cover letter, resume, and references with a subject line that includes the position code TESS:
Edgewood University
Human Resources - TESS
1000 Edgewood College Drive
Madison, WI 53711
E-mail: ***************************
Equal Opportunity Employer
$47k-54k yearly est. Easy Apply 21d ago
Cruise Line Technician Assistant 2024
Gage Marine Corporation 3.8
Technical assistant job in Delavan, WI
Gage Marine in Delavan, WI is looking to hire a full-time TechnicianAssistant for our Lake Geneva Cruise Line fleet to join our team. Do you want to work for a family-oriented company that will value your contributions? If so, please read on!
This repair and maintenance position earns a competitive wage of $20 - $25 per hour, depending on experience. We provide fantastic benefits, including medical, dental, vision, life insurance, a 401(k), paid vacation and personal time, employee discounts, and opportunities for continued job training. If this sounds like the right mechanical opportunity for you, apply today!
JOB DESCRIPTION
The Cruise Line TechnicianAssistant must be mechanically inclined, and able to follow technical and routine directions. This individual works directly with our boat technicians who are responsible for maintaining and repairing our Cruise Line Boat Fleet. Our historical fleet requires a team capable of maintaining the many and varied systems on each boat. Having the capacity to host a sit down dinner party for almost 100 people the systems on our boats include generators, kitchens (galleys), restrooms( heads), full bars, air conditioning and heat. Off season work involves equipment upgrades, extensive work on the propulsions systems with CAT diesel engines, transmissions and propeller systems. Basic knowledge of 12 volt DC and 110 volt AC a plus but not necessary.
Daily tasks may be varied, but would generally include:
Assist our current staff of technicians in final check over and running of engines
Checking for proper oil levels
General maintenance of fleet
Emergency repairs
Additional on-site training offered to new hires for the successful day-to-day execution of this position. The opportunity of additional training available to the right candidate.
QUALIFICATIONS
High school diploma or equivalent
Mechanical and technical skills
Possession of basic mechanical hand tools required
Valid driver's license
Good health and physical mobility
Ability to lift 50 lbs
Ability to pass a pre-employment background check and drug screen
ADDITIONAL BENEFITS
Relocation assistance available to the right applicant
Temporary company employee housing available to the right applicant
Replacement batteries for technician owned cordless tools
Can you represent our company professionally? Are you organized? Do you have a positive attitude and good computer skills? Are you a self-motivated team player? Do you have excellent communication skills, both written and verbal? If yes, you might just be perfect for this mechanical repair position!
WORK SCHEDULE
This full-time repair and maintenance position typically works 40-50 hours per week consisting of a variety of shifts, including weekdays, weekends during the spring, summer and fall, and summer holidays.
ABOUT GAGE MARINE
Gage Marine represents a family of tradition and nautical business interests in lakeside dining, cruise boat excursions, retail boat sales, valet, service, boat club, pier service, storage, and recreation throughout Southern Wisconsin and the Great Lakes area.
With a passion for fun and a commitment to excellence, we serve our customers, colleagues, and our community. We would not be able to provide this level of service without our hardworking team. Although we work hard together, we also know how to have fun! Our team actually enjoys coming to work each day. In addition to a great work environment, we also offer competitive compensation and benefits. If this sounds like the right fit for you, join our family!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this mechanical maintenance job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Salary Description $20 to $25 per hour, depending on experience
$20-25 hourly 60d+ ago
IVF Lab Tech Assistant - Part Time
URUS Group LP
Technical assistant job in Madison, WI
Trans Ova Genetics, a leader in advanced reproductive technologies, is seeking a part time IVF Lab Tech Assistant to support our team in Madison, WI. This is a unique opportunity to work alongside experienced embryologists in a role that helps support the future of the livestock industry through innovative reproductive science.
As an IVF Lab Tech Assistant, your core responsibility will be stripping embryos, which is a delicate, time-sensitive procedure that requires excellent focus, fine motor skills, and adherence to strict protocols.
Our ideal candidate is located in or near Madison, WI with part time availability in the early mornings or late evenings, equaling to 10 - 20 hours throughout the week. This candidate would be comfortable in a sterile lab setting and carry a passion for innovation.
Shifts Available:
* Tuesday - Friday: late evenings
* Wednesday - Saturday: early mornings
Responsibilities:
* Embryo Stripping.
* Embryo evaluation, grading and freezing.
* Fertilization and culture plate preparation.
* Oocyte searching and grading for maturation.
* Semen handling and preparation for IVF.
* Driving company vehicle to help pick up & drop off laboratory specimens.
* Recordkeeping/Data Entry.
* Assist in Quality Control and lab cleanliness.
* Supply inventory management.
* Maintain good laboratory technique and follow lab protocols.
Requirements:
* High school diploma or GED.
* Prior hands-on experience in laboratory is appreciated but not required.
* Knowledge of the cattle industry is appreciated but not required.
* Good hand-to-eye coordination.
* Strong attention to detail and organization.
Physical Requirements/Working Conditions:
* Ability to sit for long periods of time behind a microscope, in a lab setting.
* Flexible working hours.
* Weekend and holiday work.
* Ability to perform tasks efficiently in outlined time frames.
Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies.
Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement.
TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.
$25k-42k yearly est. Auto-Apply 38d ago
IVF Lab Tech Assistant - Part Time
Trans Ova Genetics
Technical assistant job in Madison, WI
Trans Ova Genetics, a leader in advanced reproductive technologies, is seeking a part time IVF Lab Tech Assistant to support our team in Madison, WI. This is a unique opportunity to work alongside experienced embryologists in a role that helps support the future of the livestock industry through innovative reproductive science.
As an IVF Lab Tech Assistant, your core responsibility will be stripping embryos, which is a delicate, time-sensitive procedure that requires excellent focus, fine motor skills, and adherence to strict protocols.
Our ideal candidate is located in or near Madison, WI with part time availability in the early mornings or late evenings, equaling to 10 - 20 hours throughout the week. This candidate would be comfortable in a sterile lab setting and carry a passion for innovation.
Shifts Available:
Tuesday - Friday: late evenings
Wednesday - Saturday: early mornings
Responsibilities:
Embryo Stripping.
Embryo evaluation, grading and freezing.
Fertilization and culture plate preparation.
Oocyte searching and grading for maturation.
Semen handling and preparation for IVF.
Driving company vehicle to help pick up & drop off laboratory specimens.
Recordkeeping/Data Entry.
Assist in Quality Control and lab cleanliness.
Supply inventory management.
Maintain good laboratory technique and follow lab protocols.
Requirements:
High school diploma or GED.
Prior hands-on experience in laboratory is appreciated but not required.
Knowledge of the cattle industry is appreciated but not required.
Good hand-to-eye coordination.
Strong attention to detail and organization.
Physical Requirements/Working Conditions:
Ability to sit for long periods of time behind a microscope, in a lab setting.
Flexible working hours.
Weekend and holiday work.
Ability to perform tasks efficiently in outlined time frames.
$25k-42k yearly est. Auto-Apply 37d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical assistant job in Madison, WI
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 54d ago
Help Desk Technician
Arrowhead Pharmaceuticals 4.6
Technical assistant job in Verona, WI
Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.
Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.
Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.
The Position
We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking.
Responsibilities
Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs.
Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates).
Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes).
Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments).
Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates.
Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures.
Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs.
Coordinate warranty/repair, RMA, and hardware inventory updates.
Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients.
Create/update knowledge base articles, quick start guides, and runbooks.
Identify recurring issues, propose fixes, and escalate appropriately.
Requirements:
Technical degree in an information technology related field
1 years in a help desk or desktop support role in a Windows enterprise environment.
Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks.
Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance.
Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals.
Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts).
Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting.
Strong communication skills; ability to explain technical topics to non-technical users.
Preferred:
Bachelor's degree in Computer Science or a related field
CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator)
Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune).
Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution.
Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics.
Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune.
#LI-ONSITE
Wisconsin pay range $55,000-$67,000 USD
Arrowhead provides competitive salaries and an excellent benefit package.
All applicants must have authorization to work in the US for a company.
California Applicant Privacy Policy
**Workplace Classification:** **Remote OR Hybrid** : Reporting where work can/needs to be performed/collaboration should happen. If the person lives within 50 miles of the designated primary location (Austin, TX; Mountain View, CA or Warren, MI), they are expected to be onsite a minimum of 3 days/week. If they do not live within 50 miles of a designated GM location, they do not need to report in and would be deemed remote.
**The Team:**
You'll join GM's Vision and Automation Services (VAAS) group, where we're building real-time AI applications that impact safety, quality, and productivity across global plants. This is your chance to work on high-impact solutions - from robotic vision systems to foundation models for industrial knowledge - that will define the next century of transportation.
If you want a place that challenges you to bring your curiosity, enthusiasm, desire to learn, grow, and succeed every day, to build automotive solutions that are the benchmark for other automotive companies and suppliers, then this is the place for you.
**The Role:**
To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we are building a team of people who are passionate about creating safer, better, and more sustainable solutions. This bold vision won't happen overnight, but just as we transformed how the transportation in the last century, we are committed to transforming how we move today and in the future.
Are you a hands-on AI expert who thrives at the edge of innovation? We're looking for **Technical Fellows** to help shape the future of manufacturing by leading the design and deployment of cutting-edge AI systems - including computer vision, large language models (LLMs), and vision-language models (VLMs).
**What You'll Do (Responsibilities):**
+ Sets the org-wide bar for engineering excellence and quality.
+ Challenges assumptions and drives high-impact technical decisions.
+ Leads cross-functional alignment across software, data, hardware, safety, and security.
+ Owns outcomes across programs and platforms, including risk, quality, and long-term maintainability.
+ Scales expertise through mentorship, playbooks, and knowledge sharing.
+ Provides authoritative AI/ML leadership on architecture design, evaluation, robustness, and explain ability.
+ Delivers invention and platform solutions with measurable business and customer value.
+ Owns end-to-end technical strategy and architecture; defines critical requirements and Non-Functional Requirements (NFRs).
+ Directs complex design reviews and trade studies; records decisions through Architecture Decision Record (ADRs).
+ Balances system requirements across performance, safety, reliability, cost, and compliance.
+ Defines and enforces org-wide standards and best practices (testing, CI/CD, MLOps/data governance).
+ Acts as a force multiplier: mentors senior/staff, raises the hiring bar, and leads critical postmortems.
**Your Skills & Abilities (Required Qualifications):**
+ PhD in a relevant field or related discipline (STEM focused), or equivalent research experience with a proven track record of publications in reputed journals and conferences.
+ 15+ years' experience in research and design Computer Vision / VLM / LLM solutions with significant focus on Machine Vision, with at least 10 of those years in a hands-on technical or scientific leadership position
+ Experience in designing and implementing large scale AI solutions
+ Experience in leading large-scale AI/ML development projects from concept to multiple releases in production
+ Strong hands on experience with at least one of the popular machine learning frameworks (PyTorch, Tensorflow, Keras, etc.), and familiarity with programming languages (C++, Python,Java, etc.)
+ Familiarity with multiple open-source machine/computer vision libraries (OpenCV, PIL, etc.)
+ Familiarity with OpenGL and OpenCL
+ In-depth experience with Ops, MLOps, and/or VLM/LLMOps
+ Familiarity in cloud-based development and integration (Azure, AWS, Google Cloud)
+ Experience leading high-impact, cross-company initiatives
+ Established track record of excellence in relevant research areas
+ Excellent communication skills in presentation (both verbal and slides)
+ Very strong drive for continuous delivery of new and improved capabilities to production
**Compensation:**
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
+ The salary range for this role is $234,000 - $358,500. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
**Benefits:**
GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
**Company Vehicle** : Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate.
Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
**GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING**
**A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)**
**This job may be eligible for relocation benefits.**
\#LI-DH2
The selected candidate will be required to travel
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
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We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$91k-114k yearly est. 5d ago
Clarity Technology Group - IT Support Specialist (L1 - MSP)
Peoplesharp
Technical assistant job in Madison, WI
Job Description
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Support Specialist. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We also offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI.
We'll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $45,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365•
Configure, and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You'll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: ********************************************************************
$45k-65k yearly 29d ago
IT Support Specialist
Cardinal Heating & Air Conditioning Inc.
Technical assistant job in Sun Prairie, WI
Job Description
When our technology works, our technicians can focus on what matters most-our customers. We're hiring an IT Support Specialist to be the go-to problem solver who keeps our systems reliable, secure, and user-friendly across our residential service & install teams.
RESPONSIBILITIES
Provide first-level technical support to end-users via walk-up, phone, email, or ticketing system
Troubleshoot and resolve issues related to hardware, software, operating systems, and network connectivity
Configure and maintain mobile devices, including iPhones and iPads
Perform new user account setup, including provisioning access to systems, email, and required applications
Support employee onboarding and offboarding by preparing and recovering IT equipment and access
Manage and maintain ServiceTitan and be able to troubleshoot as needed
Document support activities, solutions, and procedures
Escalate unresolved or complex issues to appropriate technical teams or vendors
Monitor system performance and report potential issues proactively
Provide basic training and guidance to users on IT tools, security practices, and software usage
Participate in IT-related projects and initiatives as assigned
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned
Requirements
Microsoft 365/Copilot administration experience required
3+ years of experience in the related field
Strong technical problem-solving and communication skills
Ability to simplify complex issues into easily digestible bullet points
BENEFITS
Medical Insurance:
Health: 50% of the premium is covered by Cardinal
Dental: 50% of the premium is covered by Cardinal
Life insurance: $10,000 is covered by Cardinal
401K with a 4% Company Match
Uniform allowance
Paid Continuing Education
Paid Holidays & PTO
Phone reimbursement
New technology, including iPad & access to integrated software
OUR CORE VALUES
Teamwork: Support the growth & development of team members to achieve personal & professional success
Forward Thinking: Continuously educating ourselves to exceed the industry standard
Customer First: Going the extra mile to exceed expectations
Do What's Right: Uphold the highest standards of honesty & integrity
Committed to Excellence: Focused on results & value high performance
Cardinal Heating & Air Conditioning is looking for YOU! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at ********************
Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.
$35k-60k yearly est. 16d ago
IT Helpdesk Technician
Family Fresh Pack Inc.
Technical assistant job in Monticello, WI
Job DescriptionDescription:
Ready to launch your IT career? Join us as an IT Helpdesk Technician and jumpstart your journey with hands-on experience and valuable training.
We have openings for an IT Helpdesk Technician to join our team. As an IT Helpdesk Technician, you will be the first point of contact for our employees experiencing IT issues. You will provide level 1 troubleshooting support, ensuring efficient operation of our IT infrastructure and delivering exceptional customer service.
Freshpack is a custom cheese packaging company that develops and innovates cheese products and packaging. Our products can be found in all 50 states and in most major retailers. Over the past 25 years, our team has grown from 15 to 240+ employees. It is an exciting time to join our team, as we are poised for substantial growth over the next 3-5 years.
Duties/Responsibilities
Provide level 1 troubleshooting for IT-related issues across various platforms.
Monitor and maintain printers as needed, ensuring minimal downtime.
Manage domain accounts, including onboarding new users and offboarding departing employees.
Perform routine system maintenance on our fleet of tablets and PCs to ensure optimal performance.
Facilitate improvements to our business systems and processes through the use of no and low code workflow tools.
Collaborate with the IT team to resolve complex issues and contribute to IT projects.
Requirements:
Qualifications:
Bilingual (English/Spanish) preferred
Previous experience in IT support or a related field.
Familiarity with troubleshooting Windows and tablet operating systems.
Basic understanding of network concepts and printer maintenance.
Excellent problem-solving skills and attention to detail.
Strong communication and customer service skills.
Ability to work independently and manage multiple tasks simultaneously.
Schedule
6:00am - 2:30pm M - F, some overtime as needed
Benefits
Medical, dental, vision insurance & more!
401(k) program
Referral program
Get paid every Friday!
$35k-59k yearly est. 22d ago
Help Desk Support
Staffing Folks
Technical assistant job in Madison, WI
Project Description: Provide technicalassistance to all customers seeking assistance for hardware, software, application, printing, Network, and Operating System issues..
Job Knowledge, Skills & Abilities
Ability to work with diverse customers in a calm, respectful manner to address potentially difficulty situations.
Ability to manage and work on multiple priorities or projects.
Ability to document standard operating procedural documentation as it pertains for support procedures, and properly assigning unresolved incidents.
Ability to effectively multitask and prioritize workload.
Effective oral and written communication skills.
Top Skills & Years of Experience:
Excellent customer service skills
At least 2 years of support experience with Windows 10, and Microsoft Office 2019
At least 2 years' experience with Network and Printer troubleshooting
Must be proficient is typing skills and be able to multi-task.
Nice to have skills:
Prior Help Desk experience in a call center environment
Previous experience using Incident and Knowledge base systems
Desirable to have 2 years support experience with iOS devices
Package Details
$35k-60k yearly est. 60d+ ago
Resident Technology Support Analyst
Parasol Alliance
Technical assistant job in Muskego, WI
Do you enjoy working or spending time with the senior population? We are seeking a creative and upbeat individual to engage and empower seniors through technology in our client's senior living communities in the Muskego, WI area. If you are compassionate, patient, and have a “can-do” attitude all while smiling as you multi-task and prioritize your day, please read below! We hope you will consider working with a great team who provides IT support for people over the age of 55!
The Resident Technology Support Analyst will provide technology support for the residents that live in our client's communities. This is a part time position with flexible hours! You will have the opportunity to make your own schedule within the support availability times. This position has the potential to grow into a management position and/or full time as the program grows.
Position Mission
The Resident Technology Support Analyst will be responsible for providing technology support for resident that live in our client's community. This position will require one-on-one personalized experiences for in home visits and community-based classes provided in a group setting.
Requirements
Must be upbeat, outgoing and have a cheerful disposition
Experience working or volunteering in a senior living setting a plus
Ability to build and maintain relationships with residents, their families and the community staff
Value customer service-excellent communication skills and the ability to teach seniors how to use technology devices in a group setting or on an individual basis
Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets and smartphones
The position is largely self motivated and self structured. The right candidate will be driven to be challenged and to succeed
Management experience is a plus
Responsibilities
Intake of resident support requests
Schedule onsite appointments for technical support
Onsite support of resident hardware and software
Create and lead group classes on different consumer technology
Phone and email support for initial incoming tickets
Ticket resolution as per the client service level agreement
Detailed documentation within service tickets on issue steps and resolution
Excellent customer service on the phone, via email and in person
Company Culture
Our Values:
Teamwork
Accountability
Communication
Empathy
Leadership
Expertise
If you want to work for a values driven, high performance company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance into not only the clients of Parasol but the formation of Parasol itself. We are a virtual company that offers work from home, responsible time off and bonus opportunities.
$35k-61k yearly est. 19d ago
Technical Support Specialist
Salzgitter AG
Technical assistant job in Waukesha, WI
KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new employees who make just as high demands of themselves and the quality of their work as our customers make of us at KHS. Are you one of them?
Your Tasks:
* Respond to customer inquiries regarding technical issues, aftermarket parts, and rebuilds.
* Diagnose and resolve technical problems by conducting detailed research on part numbers and system configurations.
* Identify components for special kits and sub-assemblies to support customer needs.
* Verify part pricing and availability in coordination with the Customer Support Supervisor or Manager.
* Recommend and communicate updates for machine manuals to the Documentation team.
* Enter new part numbers into the Finesse system as needed.
* Determine warranty coverage for customer requests and advise accordingly.
* Assist in identifying Engineering Change Requests and collaborate with Engineering or related teams.
* Perform parts lookups and retrieve technical drawings to support purchasing and service.
* Participate in the 24/7 on-call support rotation, providing technicalassistance during non-business hours.
Your Qualifications:
* Associate degree or equivalent from a two-year college or technical school.
* Minimum of five years of experience in technical support, customer service, or parts sales for mechanical equipment-or an equivalent combination of education and experience.
* Strong troubleshooting skills and ability to interpret technical documentation.
* Excellent communication and customer service skills.
Benefits:
* Medical, Dental, and Vision insurance available after 30 days of employment.
* Generous Educational Reimbursement program.
* On-call premium of two (2) hours of OT per customer call while participating in the 24/7 on-call program.
* Company-sponsored Life and Disability Insurance.
* Paid Time Off and ten (10) paid holidays per year.
* 401(k) with Company Match.
In order to ensure our success in the future, too, we need first-class employees - and we also have plenty to offer them.
$35k-61k yearly est. 37d ago
Technical Writer Intern
Promega 4.7
Technical assistant job in Madison, WI
JOB OBJECTIVE: We are seeking a skilled technical writer to join our growing organization. In this multi-faceted role, you will be responsible for creating easy-to-understand user content and product documentation to increase product clarity, performance, and usability. A strong knowledge base is essential in order to work effectively with other departments.
CORE DUTIES:
1. Understand and comply with ethical, legal, and regulatory requirements applicable to our business.
2. Work with Product Managers to plan, develop, organize, write, and edit operational procedures and manuals.
3. Create and maintain a centralized, comprehensive library of technical terminology and documentation.
4. Analyze documents to maintain continuity of style of content.
5. Manage updates and revisions to technical literature.
6. Maintain brand consistency by working closely with marketing and referencing brand standard guidelines.
7. Update outdated documentation to meet our current brand standards and terminology.
8. Assist with copywriting projects that are technical in nature, but fall outside of user manuals, spec sheets, and other product documentation as needed.
9. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity, and respect for others.
10. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work.
11. Understands and complies with ethical, legal, and regulatory requirements applicable to our business.
KEY QUALIFICATIONS:
1. Currently seeking an associate or bachelor's degree with a focus on technical writing or related field.
2. Excellent written and verbal communication skills.
3. Proficiency in MS Office.
4. Strong attention to detail.
5. Able to write in explanatory and procedural styles for multiple audiences.
6. Skilled at prioritization and multi-tasking.
7. Demonstrated proficiency in digital tools and technology, including Microsoft applications and mobile platforms, with the ability to adapt and leverage emerging technologies, such as artificial intelligence, to improve efficiency, automation, and collaboration.
PREFERRED QUALIFICATIONS:
1. Experience in healthcare and/or life sciences.
2. Proficiency in use of Adobe CC (In Design, Illustrator, Acrobat).
3. Previous technical writing experience and able to provide examples of work.
PHYSICAL DEMANDS:
1. Ability to use a computer.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.
Food Chemistry Testing:
What we do…
Analytical testing of foods, supplements, ingredients, and packaging. Includes work on: accurate nutrition labels, creating safe products and supply chains, and assisting with compliance with FDA and international regulatory agencies.
The Associate Sample Preparation Technician position is a Full-Time, Non-Exempt position. Individuals located in a driving distance of the Madison, WI location are encouraged to apply.
Job Description
Responsibilities include, but are not limited to, the following:
Learns to perform any combination of sample preparation tasks to ensure sample homogeneity which includes but is not limited to labeling, transferring, liquid nitrogen use, milling, blending, weighing, disposal of samples, etc.
Learns to communicate sample information
Communicates discrepancies to appropriate personnel
Learns to handle internal customer inquiries and requests
Performs other related duties as assigned
The ideal candidate would possess:
Strong computer, scientific, and organizational skills
Excellent communication (oral and written) and attention to detail
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Qualifications
6+ months of related experience desired
Customer service skills including attention to detail, accuracy, confidentiality, and communication skills
Ability to identify and communicate customer service needs
Overtime and weekend work as required
Will be exposed to potential food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc.)
Physical requirements include, but are not limited to: standing, bending, reaching and lifting
May work in walk-in cold storage units
Trained in handling potentially hazardous chemicals or materials
Must be able to lift up to 50 lbs. for short periods of time
Work requires PPE (personal protective equipment)
Mandatory immunizations and screenings as required
Reside within commutable distance to Madison, WI
Additional Information
What we Offer:
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.
Food Chemistry Testing:
What we do…
Analytical testing of foods, supplements, ingredients, and packaging. Includes work on: accurate nutrition labels, creating safe products and supply chains, and assisting with compliance with FDA and international regulatory agencies.
The
Associate Sample Preparation Technician
position is a
Full-Time, Non-Exempt position.
Individuals located in a driving distance of the
Madison, WI
location are encouraged to apply.
Job Description
Responsibilities include, but are not limited to, the following:
Learns to perform any combination of sample preparation tasks to ensure sample homogeneity which includes but is not limited to labeling, transferring, liquid nitrogen use, milling, blending, weighing, disposal of samples, etc.
Learns to communicate sample information
Communicates discrepancies to appropriate personnel
Learns to handle internal customer inquiries and requests
Performs other related duties as assigned
The ideal candidate would possess:
Strong computer, scientific, and organizational skills
Excellent communication (oral and written) and attention to detail
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Qualifications
6+ months of related experience desired
Customer service skills including attention to detail, accuracy, confidentiality, and communication skills
Ability to identify and communicate customer service needs
Overtime and weekend work as required
Will be exposed to potential food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc.)
Physical requirements include, but are not limited to: standing, bending, reaching and lifting
May work in walk-in cold storage units
Trained in handling potentially hazardous chemicals or materials
Must be able to lift up to 50 lbs. for short periods of time
Work requires PPE (personal protective equipment)
Mandatory immunizations and screenings as required
Reside within commutable distance to Madison, WI
Additional Information
What we Offer:
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.
$40k-68k yearly est. 1h ago
Customer Technical Support Specialist
Johnson Fitness
Technical assistant job in Cottage Grove, WI
Under the direction of the Customer Experience Leadership Team, the Customer Service Agent provides comprehensive support for customers using our connected fitness products, software applications, and online store. Agents handle a wide range of inquiries and technical issues across hardware, software, and order management channels, ensuring each customer receives accurate, timely, and professional assistance.
This position requires adaptability in a dynamic environment, strong critical thinking abilities, and the capacity to manage multiple systems and communication platforms. Agents will support customers via phone, and email while collaborating cross-functionally with internal teams to ensure successful resolution of customer needs and contribute to continuous improvement initiatives.
Responsibilities
Customer Support:
• Troubleshoot and resolve hardware, software, and connectivity issues, account access, firmware updates, and machine operation concerns.
• Manage order-related inquiries such as status updates, shipping issues, returns, service provider visits, cancellations, and warranty or replacement requests.
• Accurately document interactions, resolutions, and escalations in the ticketing systems.
• Follow established diagnostic protocols, policies, and workflows to ensure consistency and efficiency.
• Identify recurring issues and communicate trends or potential product concerns to leads or Tier 2 or leadership.
• Meet or exceed departmental KPIs, including response times, resolution rates, quality assurance, and customer satisfaction goals
Cross-Functional Collaboration & Internal Support:
• Participate in cross-training and skill-building across functional areas to increase departmental flexibility and service coverage.
• Collaborate with product development, quality, and logistics teams to ensure continuous feedback on product or process improvements.
• Use knowledgebase for all troubleshooting, promotions, known issues, and software updates.
Customer Experience & Continuous Improvement:
• Demonstrate professionalism and empathy in all customer interactions to build long-term satisfaction and brand loyalty.
• Proactively identify opportunities to improve the customer experience and operational workflows.
• Support department initiatives related to process refinement, and quality enhancement.
• Uphold company values by fostering teamwork, accountability, and integrity across all channels of communication.
Requirements
Education:
• High school diploma or equivalent required.
• Advanced degree or certificate preferred
Experience:
• Minimum 1-2 years of experience in customer service, call center, or technical support environment preferred.
• Experience troubleshooting hardware, software, or connected devices strongly preferred.
• Experience supporting order management, logistics, or e-commerce processes preferred.
• Previous work within the fitness or consumer technology industry is beneficial.
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities.
Some of our outstanding benefits include:
• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Time Off benefits
• Product discounts
• Wellness programs
EOE/M/W/Vet/Disability
#ZR
$35k-60k yearly est. 60d+ ago
IVF Lab Tech Assistant - Part Time
URUS Group LP
Technical assistant job in Madison, WI
Trans Ova Genetics, a leader in advanced reproductive technologies, is seeking a part time IVF Lab Tech Assistant to support our team in Madison, WI. This is a unique opportunity to work alongside experienced embryologists in a role that helps support the future of the livestock industry through innovative reproductive science.
As an IVF Lab Tech Assistant, your core responsibility will be stripping embryos, which is a delicate, time-sensitive procedure that requires excellent focus, fine motor skills, and adherence to strict protocols.
Our ideal candidate is located in or near Madison, WI with part time availability in the early mornings or late evenings, equaling to 10 - 20 hours throughout the week. This candidate would be comfortable in a sterile lab setting and carry a passion for innovation.
Shifts Available:
Tuesday - Friday: late evenings
Wednesday - Saturday: early mornings
Responsibilities:
Embryo Stripping.
Embryo evaluation, grading and freezing.
Fertilization and culture plate preparation.
Oocyte searching and grading for maturation.
Semen handling and preparation for IVF.
Driving company vehicle to help pick up & drop off laboratory specimens.
Recordkeeping/Data Entry.
Assist in Quality Control and lab cleanliness.
Supply inventory management.
Maintain good laboratory technique and follow lab protocols.
Requirements:
High school diploma or GED.
Prior hands-on experience in laboratory is appreciated but not required.
Knowledge of the cattle industry is appreciated but not required.
Good hand-to-eye coordination.
Strong attention to detail and organization.
Physical Requirements/Working Conditions:
Ability to sit for long periods of time behind a microscope, in a lab setting.
Flexible working hours.
Weekend and holiday work.
Ability to perform tasks efficiently in outlined time frames.
How much does a technical assistant earn in Janesville, WI?
The average technical assistant in Janesville, WI earns between $20,000 and $52,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.
Average technical assistant salary in Janesville, WI