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Technical internship jobs in Idaho

- 110 jobs
  • Food, Beverage, Dairy Plant Sanitation - Technical Sales Intern

    Ecolab 4.7company rating

    Technical internship job in Twin Falls, ID

    Own your future as an intern at Ecolab! Our internship program provides you with invaluable insights from leaders across Ecolab, engaging and challenging projects, opportunities for personal and professional growth, extensive networking, and the chance to immerse yourself in our innovative and dynamic environment. Ecolab is seeking Technical Sales Interns to join our summer 2026 internship program with Food & Beverage. Our interns gain valuable hands-on experience in the food & beverage manufacturing industry by learning the various components involved in servicing Ecolab customers. We are increasing food safety and product quality, enhancing sustainability and boosting operational efficiency. What's in it For You: The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food and healthy environments The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best Apply what you learn in the classroom to meaningful projects that have genuine business impact Finish your internship with a realistic job preview of what a “day in the life” of an Ecolab associate looks like Be considered for a full-time job offer (to start upon graduation) at the end of a successful internship into the Associate Account Manager role What You Will Do: Work closely with existing Account Managers in customer plant environments, focusing on food safety and food quality using effective, efficient sanitation products and processes. As strong business partners, our Account Managers work with customers to develop sanitation plans and programs, evaluate processes and procedures, and identify and implement operational efficiencies. Learn the daily responsibilities of an Ecolab Account Manager and work on specific value-added projects throughout the summer for which you ultimately present findings to our leadership team Cultivate business relationships with all levels of plant staff through professional demeanor & interpersonal skills Apply mechanical aptitude to repair, adjust, test and install Ecolab chemical dispensing systems as well as food, beverage and dairy processing equipment including clean in place (CIP) equipment and systems Monitor product performance and adjust chemical concentration levels to advance operational efficiency and effectiveness Provide industry expertise and training to customers regarding plant sanitation, standard operating procedures, and issues of food safety/quality Introduce new product/service offerings to existing accounts to help them disinfect surfaces in a plant facility Learn how to successfully prospect to generate new business Position Details: 11-week paid internship program, starting on Monday, June 1st Willing to relocate within the United States. Nationwide locations available Relocation assistance may be available Opportunity for a hybrid work environment, balancing field days with working remotely Minimum Qualifications: Pursuing a bachelor's degree in dairy, food or agricultural science, engineering, or chemistry with an anticipated graduation date of December 2026 or May/June 2027 Immigration sponsorship not available for this role 11-week internship program, starting on Monday, June 1st Position requires a valid US Driver's License and acceptable motor vehicle record and access to a personal vehicle Physical Demands: Position requires lifting/pushing/carrying up to 50 pounds chest high About Ecolab A trusted partner at nearly three million customer locations spanning over 170 countries, Ecolab is the global leader in water, hygiene and infection prevention solutions and services. Our team delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets. When you come to work at Ecolab, you get to take on some of the world's most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work. Annual or Hourly Compensation Range: $23.00 - $25.00 per hour Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here . Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
    $23-25 hourly Auto-Apply 21d ago
  • IT Support Specialist

    Teksynap

    Technical internship job in Idaho

    **Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. + Develops, updates, and maintains problem tracking databases and knowledge repositories. + Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. + Performs system and data backup and recovery operations. + Develops user training materials and conducts end-user computing and information systems training sessions. + Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level II Baseline Certification + COMPTIA Security+ CE + Cisco Certified Network Associate (CCNA) + COMPTIA Cybersecurity Analyst (CySA+) + Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) + Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) + Certified Network Defender (CND) + Systems Security Certified Practitioner (SSCP) + One of the following Google Cloud Platform: + Google Associate Cloud Engineer + Google Professional Cloud Architect + One of the following cloud or systems certifications: + AWS Certified Cloud Practitioner + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate + AWS Certified Solutions Architect - Professional + AWS Certified SysOps Administrator + Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert + Microsoft Certified Azure Security Engineer Associate + Oracle Cloud Infrastructure Cloud Operations + Red Hat Certified Engineer + Red Hat Certified System Administrator **Experience** + Six (6) years of progressive experience in the field of Information Processing. + Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. + Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. **Desired Experience and Skills** + Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. + Experience administering Windows and Linux operating systems in large enterprise environments. + Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. + Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. **Overview** We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Remote + Type of environment: Remote + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** + U.S. Citizen + Secret Clearance **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. \#remote #telework #linkedin \#LI-Remote (turn font to white) **Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._ **ID** _2025-8636_ **Category** _Technical Support/Help Desk_ **Type** _Regular Full-Time_
    $32k-55k yearly est. 20d ago
  • Technical Support Specialist

    Hydropoint Data Systems 4.0company rating

    Technical internship job in Boise, ID

    Boise, ID, US Bilingual (Spanish - English) We are currently seeking a motivated bilingual (Spanish-English), customer-oriented Technical Support Specialist to fill an onsite, office-based support position. The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK, WaterCompass, and Baseline Product lines) in order to provide an exceptional level of support to HydroPoint customers, distributors, and specifiers. A successful Technical Support Specialist will have the ability to quickly identify a customer's need, provide timely solutions, and communicate those solutions to the customer to maximize customer satisfaction. This is an onsite, office-based position in our Boise, Idaho location. This team operates out of our Baseline, Inc. office which is a subsidiary of HydroPoint Data Systems, Inc. Key Responsibilities: Handle all in-bound customer support interactions (phone calls, email, web requests) Appropriately escalate technical support issues within the technical support team, and provide any data or support in order to facilitate a quick resolution to the customer's issues Maintain ongoing follow-up outreach and communication loop with customers to keep them informed of expected steps, timelines, status updates and problem resolutions Document case notes, troubleshooting details, action plans, and resolutions for all support interactions in the company CRM service case system (Salesforce) Use the company Return Authorization process to facilitate warranty product replacements Maintain clear and accurate records of all customer interactions Maintain a professional manner at all times Technical Customer Support Specialists must be able to communicate clearly and effectively with HydroPoint personnel, distribution and other channel partners, and customers Must be available to work a set day shift Monday-Friday (flexible schedule options are available) Other duties as assigned or directed by the company Required Skills & Experience: Spanish-English bilingual language skills A proven track record in a technical support, call center, and customer service position is required High School Diploma or equivalent Minimum of two years of technical customer support experience is strongly preferred Hardware and software technical troubleshooting background is highly desired Experience in irrigation principles and systems is preferred Experience with electrical and/or mechanical systems is preferred Experience with IoT, networks, and cellular communications is preferred Excellent written and verbal communication skills are required Proficient with Outlook, Microsoft Word, Microsoft Excel, and/or other basic computer-based communication tools Practical problem-solving, critical thinking, and troubleshooting skills Well-honed listening skills and ability to identify root cause problem statements An ability to diffuse high-pressure situations through effective communication and empathy A hunger to learn and the ability to flourish in a dynamic, high-growth entrepreneurial environment Self-starter with a hands-on approach to training and a desire for continued learning Positive attitude and ability to work well as part of a collaborative team Ability to quickly learn irrigation, electrical, and networking technology-related concepts and effectively apply the concepts to troubleshoot and help educate others Attention to detail and the ability to assess and prioritize multiple tasks efficiently Desired Characteristics: High school or equivalent (Required) Call center: 2 years (Preferred) Software troubleshooting: 2 years (Preferred) Customer support experience Technical support
    $36k-44k yearly est. Auto-Apply 60d+ ago
  • Undergraduate Research Assistant Internship - Science and Technology

    Inl

    Technical internship job in Idaho Falls, ID

    Undergraduate Research Assistant Internship - Science and Technology - (23305) Description Does an internship focused on changing the world's energy future intrigue you? If so, we might have just the opportunity you're looking for!By completing this single application, you will be considered for Undergraduate Internships for Science & Technology projects. Answer the application questions to help us match your knowledge and experience with project qualifications. Applicants may be considered for multiple projects, and mentors will contact those who meet the qualifications. Internships offer flexible start and end dates to accommodate university schedules. Early applications are encouraged to increase your opportunities. INL recruiters will use this information to align students with relevant opportunities for the 2025/2026 intern season. If selected, a hiring team member will contact you to discuss next steps. Idaho National Laboratory is seeking undergraduate students pursuing STEM degrees to join our Science & Technology Internship Talent Pipeline. This immersive program offers hands-on, mission-driven research experiences that directly support INL's work in nuclear energy, national security, and critical infrastructure. Students will collaborate with world-class scientists, engineers, and technical professionals on projects that span advanced reactors, cybersecurity, materials science, environmental science, and more. Undergraduate interns are expected to apply foundational knowledge from their academic programs and develop new technical skills. To explore examples of past student research, visit the INL Internship Poster Session Archive. To learn more about INL's mission areas, visit our INL Fact Sheets, which provide overviews of INL's work in advanced reactors, cybersecurity, grid resilience, clean energy integration, and more. Based on representations within your resume about education and experience, our team will refer your application to potential project positions relevant to your listed qualifications. By merely referring your application for any position, BEA does not affirm your qualifications or any likelihood of success in being selected for a position. Once referred, your application will be treated consistent with our normal hiring process. Common Majors Engineering Disciplines Nuclear, Mechanical, Electrical, Chemical, Civil, Aerospace, Industrial, Manufacturing, Safety, Fire Protection, Quality, Power Systems, Project/Construction, Facility, and Environmental Engineering Computer & Data Sciences Computer Science, Computer Engineering, Software Engineering, Cybersecurity, Data Science, Robotics, Artificial Intelligence, Machine Learning Physical & Life Sciences Physics, Chemistry (including Analytical), Biology, Ecology, Earth & Life Sciences, Geology, Environmental Science Social & Applied Sciences Anthropology, Health Physics, Emergency Management, Project Management, Construction Management, Drafting Design, Fabrication and Welding Other related STEM majors will be considered based on project needs Responsibilities Support research and development projects under the guidance of INL scientists and engineers. Conduct data collection, analysis, and experimental work. Participate in technical discussions and contribute to project documentation. Engage in enrichment activities including workshops and networking. Other duties, projects, and responsibilities may be assigned as needed Internship Experience During the initial week of their assignment, interns will connect with their mentors to define the scope of work and gather the necessary resources for a successful internship. In the subsequent weeks, mentors will offer continued program assistance and guidance. Interns are strongly encouraged to engage in weekly seminars, facility tours, and community events to support their ongoing professional development. Completion of a final project is required and can be completed using various formats such as a traditional poster, electronic presentation, or video Qualifications Minimum Requirements: Enrolled full-time as an undergraduate student at an accredited college or university Minimum overall GPA of 3. 0 Authorization to work in the U. S. (including CPT and OPT) Available for a 10-16 week, up to 40 hours per week, on-site internship Application Requirements: Current Resume or CV Unofficial Transcripts (include current and completed degree programs) Current class schedule and number of credits Compensation and Benefits Undergraduate Internships: $26. 16/hour - $31. 47/hour Paid holiday time off Travel reimbursement may be available for eligible interns At this time, BEA will not sponsor any H1-B visas obtained outside of the United States of America (U. S. A. ), including consular visas. Clearance Note While INL accepts candidates authorized to work in the U. S. (including CPT and OPT), some internship projects may require the ability to obtain and maintain a Department of Energy “L” or “Q” clearance, which requires U. S. Citizenship. Additional Information INL is a science-based, applied engineering national laboratory dedicated to supporting the U. S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 6,200 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and develop technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions. INL hosts nearly 700 undergraduate and graduate students each year to support INL's mission. Opportunities for interns at INL range from nuclear engineering to cybersecurity and include non-scientific positions in several operations and business subject areas. Selective Service Requirements To be eligible for employment at INL, males born after December 31, 1959 must be registered with the Selective Service System (SSS). For more information, visit www. sss. gov. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Physical Requirements The employee is frequently required to stand, walk, sit, bend, operate a computer keyboard or type, handle materials, or reach with hands and arms performing the essential functions of the classification. The duties require sitting for long periods. The employee must occasionally lift 25 pounds. Specific vision abilities required by this classification include close vision, distance vision, depth perception and ability to adjust focus, conduct research and inspect materials. Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions, communicate effectively in person, by telephone or electronic mail. While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Third-Party Submissions INL does not accept resumes from third-party vendors unsolicited. Questions? Email: UniversityRecruiting@inl. gov Primary Location: US-ID-Idaho FallsJob: InternshipOrganization: Human Resources (Kxxx) Schedule: Part-time Employee Status: TemporaryJob Posting: Oct 21, 2025, 2:56:03 PMUnposting Date: Dec 16, 2025, 6:59:00 AM
    $26k-39k yearly est. Auto-Apply 15h ago
  • IT Support Specialist

    Adams Communications Co 2.8company rating

    Technical internship job in Pocatello, ID

    id="is Pasted"> Under the supervision and direction of the IT Director, the Applied Business Software Specialist is responsible for assisting with maintaining daily operations of various custom business systems. Essential Duties and Responsibilities · Provides Tier 1 and Tier 2 desktop business software support for users onsite and remote. · Performs IT service provisioning (i.e. add/delete users, change of access, password resets, mailbox management). · Works with other departments and vendors on IT related projects. · Assists in the customization and adaptation of existing programs to meet users' requirements. · Completes other relevant duties as assigned. Qualifications · IT certification or IT degree or Associate's degree in Computer Science/Information Technology. · 1 - 3 years of proven working experience in the IT industry. · Strong communication skills and customer service orientation. · Problem solving and root‐cause determination skills. · Ability to work in a fast‐paced environment and manage numerous projects in a time‐sensitive manner. · Working knowledge of Windows XP/7/8/10, Macintosh iOS, Android, Mozilla Thunderbird, and Microsoft Office. · Working knowledge of Microsoft server administration, including but not limited to: Active Directory, File/Print, SQL, Windows 2003/2008/2012/2016/2019. · Must have a valid drivers' license. · Must participate in a rotating on‐call schedule for after‐hours support of business processes. Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand/sit; talk/hear/listen. The employee is frequently required to walk; sit; use hands, arms, or legs to handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described are representative of those an employee encounter while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions. The noise level in the work environment is usually mild to moderate.
    $28k-56k yearly est. Auto-Apply 49d ago
  • Surgical Tech Intern| PRN

    North Canyon Medical Center 3.7company rating

    Technical internship job in Gooding, ID

    This position is for students who are enrolled in a surgical tech program and are interested in permanent employment upon graduation from an accredited program. Students must have completed their first two program quarters in the technology program and be a student in good standing. The student will work under direct supervision of a certified surgical technician at all times. Requirements A. Completed second quarter as a student in an accredited Surgical Technology program. B. Current BLS certification required. C. Ability to work well with physicians, employees, patients, and others. D. Ability and willingness to work with patients' growth and development needs particularly related to the age of patients in the unit/area(s) of assignment. E. Ability and willingness to demonstrate and maintain clinical competency as required for the unit/area(s) of assignment. F. Ability to manage a chaotic work environment. G. Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect). H. Ability and willingness to exhibit behaviors consistent with principles for service excellence.
    $25k-49k yearly est. 60d+ ago
  • Technical Support Technician (Comms) - MTCCS

    Nexthreat

    Technical internship job in Idaho

    Job Title: Technical Support Technician (Comms) Location: Gowen Field, IDTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms). NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates Qualifications: Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree
    $27k-40k yearly est. Auto-Apply 60d+ ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical internship job in Boise, ID

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $33k-57k yearly est. 1d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing

    Technical internship job in Boise, ID

    Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $33k-57k yearly est. 60d+ ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing, LLC

    Technical internship job in Boise, ID

    Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow
    $33k-57k yearly est. 6d ago
  • Tier 2 Help Desk Technician - Bytagig

    Bytagig

    Technical internship job in Boise, ID

    Job Description Tier 2 Help Desk Technician - Bytagig At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether acting as your full-scale internal IT department or supporting your in-house team, our mission is simple: help your business run efficiently today while preparing for tomorrow's growth. We take a people-first approach to technology, ensuring every client receives personal, attentive service tailored to their unique needs. With a deep passion for IT, a drive for continuous improvement, and a commitment to doing whatever it takes, the Bytagig team is here to help you succeed. Our team thrives on curiosity, accountability, and fun - because we believe great service starts with a great culture. At Bytagig, you won't just be another cog in the machine - you'll be part of a team that values innovation, integrity, and growth. Here's what you can expect when you join us: A supportive and collaborative environment where your voice matters Opportunities to grow your skills, tackle challenging projects, and make a real impact A culture that celebrates learning, accountability, and having fun along the way A team that's passionate about technology and people If you're driven by purpose, eager to learn, and ready to be part of something meaningful - we'd love to meet you. Bytagig is a great place to grow your career! You will be exposed to a variety of technologies, and if you possess a strong work ethic and a desire to expand your IT expertise, we encourage you to apply! Learn more about us: Bytagig About Page The Tier 2 Help Desk Technician handles advanced IT support requests and escalations from Tier 1 staff. This role requires expertise in network, server, and VOIP administration, with the ability to proactively maintain, monitor, and optimize client IT systems. The position is on-site and requires frequent client site visits in the Boise area. Responsibilities Provide friendly, timely, and effective IT support to clients, ensuring a positive experience Troubleshoot, analyze, and resolve complex technical issues across networks, servers, VOIP, and end-user devices Monitor and maintain client systems proactively using advanced tools and solutions Deploy, configure, and maintain desktops, laptops, servers, network devices, firewalls, and VOIP systems Collaborate with Tier 1 technicians to diagnose, escalate, and resolve issues efficiently Apply diagnostic techniques to identify root causes, recommend solutions, and implement fixes Document all support actions, system changes, and resolutions in the tracking system Train users on proper use of hardware, software, and network resources Provide on-site client support regularly and assist with project delivery as needed Test and maintain system capabilities to ensure optimal performance Perform all other duties as assigned Qualifications High school diploma or GED required; relevant IT certifications a plus (e.g., Microsoft, Cisco, CompTIA) Valid Driver's License required 3+ years' experience in Tier 2 or equivalent IT support role, preferably at an MSP Strong experience in network administration, including LAN/WAN, routing, switching, firewalls, and wireless networks Strong experience in server administration, including Windows Server, Active Directory, and Office 365 environments VOIP system administration experience Proficient in troubleshooting hardware, software, and networking issues across a variety of platforms Ability to manage a flexible schedule and work on-site at client locations Excellent communication skills, able to translate technical information to non-technical users Physical Requirements Ability to lift and carry up to 40-50 lbs Comfortable working on ladders up to 10 feet Able to use basic hand tools (tools provided) Work Location & Schedule Monday - Friday 100% on-site at 9300 W Overland Rd, Boise, ID Compensation & Benefits Hourly pay: $24-$27/hour Benefits include medical and dental insurance, 401K with company match, PTO, and professional development assistance EEO Statement Bytagig is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Powered by JazzHR PyYJbS1437
    $24-27 hourly 12d ago
  • IT Support Specialist

    Ark Data Centers

    Technical internship job in Boise, ID

    The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is responsible for establishing and building relationships with clients by demonstrating willingness to pursue improved courses of action, delivering products and services that best serve client needs and using client feedback as a basis for improving service. The IT Support Specialist serves as an extension of the local facilities team after normal business hours, ensuring the facility is staffed for emergency response and physical security. This position is required to be on site. Hours are: 6a - 6p Sun/Mon/Tue alternating Wed Essential Functions: Provide initial analysis and triage for issues reported through phone calls, monitoring alerts from client and internal infrastructure, or service portal to gather all pertinent information, assess urgency, and facilitate resolution Monitor critical infrastructure and security systems supporting the local facility. Escort for Data Center and provide Smart / Remote hands support Respond to requests for technical assistance in person, via phone, and electronically, based on urgency Diagnose, research, and resolve technical hardware, software, application, and performance issues. Escalate as necessary and work with 3rd-party providers when needed. Proactively update users on status, document resolutions and perform timely follow-ups in accordance with established policy/standards Requirements Qualifications: Associate degree in Computer Science, Information Systems or related field, or equivalent work experience One + year experience in customer service role providing technical support ITIL v3 or v4 Foundation certification or 1 year's work experience in an ITIL environment preferred IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft) Above average desktop/laptop/network/hardware/software/application troubleshooting skills Microsoft Server Technologies, VMWare Windows Operating Systems, Active Directory, O365 Compensation: The compensation for this position is $37,595 - 50,470 annually. Final offer amounts are determined by multiple factors including experience and skillsets.
    $37.6k-50.5k yearly 50d ago
  • Member Solutions Representative (Bilingual Preferred)

    Westmark Credit Union 3.5company rating

    Technical internship job in Idaho Falls, ID

    Discover the Westmark Difference!! Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance. · 60 % of our employees have been part of the Westmark family for 5+ years. · 71% of our employees who have been part of the Westmark family for one year or more have received at least one promotion. · 85% of our managers were promoted from within the company. · Westmark has been in business since 1954 and has recently grown to over $1.2 billion in assets, 15 branches, and over 70,000 members! We also have some of the most impressive benefits in the industry: · Paid Time Off (3 to 5 weeks per year, depending on tenure) PLUS 11 paid holidays. · Excellent health insurance options for employees and family with shared premiums · 401k with 75% company match and 2% profit sharing contribution · Tuition Reimbursement and Scholarships · Employee Assistance Program (Free counseling and legal services) Position Summary: Under general supervision is responsible for representing Westmark in a positive, professional manner and providing assistance and guidance to our members related to their online banking needs and general account inquiries through various virtual channels. Schedule: Average of 36-40 hours within a Monday through Friday work week. Monday - Friday 8:30 a.m. - 5:30 p.m. Bilingual Preferred Responsibilities: Deliver fast, efficient, and professional service via phone, chat, video chat, and other virtual channels. Explain the features, benefits, and requirements of all Westmark products. Provide basic information on Westmark loan products. Support members with various online banking services. Assist members with the Call24 Tellerfone system. Follow correct procedures for opening new memberships and share products such as Term Certificates and IRAs. Assist with transaction requests like transfers, loan payments, ACH and Draft Stop Payments, and address changes, adhering to Red Flag Rules. Fulfill member research requests. Assist with check orders. Help members with problem resolution. Educate members on using online banking, mobile apps, and other technology. Explain and calculate interest and dividends for members. Assist with Debit/Credit Card processing, activation, travel notes, disputes, and lost/stolen card issues. Refer members to the appropriate branches or departments when necessary. Ensure compliance with Westmark policies and procedures, seeking approval for exceptions when required. Process and complete system-generated pre-approved loans. Demonstrate professionalism and integrity when interacting with members and co-workers. Exhibit a positive, enthusiastic attitude and maintain reliable attendance. Participate in Westmark-sponsored community events. Represent the Credit Union in a courteous and professional manner, both during and outside of work hours. Requirements Qualifications: High School Diploma or equivalent. Minimum of one year of customer service and sales experience; prior banking and technical support experience preferred. Pleasant and easily understood phone voice. Bilingual in Spanish preferred. Key Competencies: Goal-oriented and driven to achieve objectives assigned by management. Self-starter who enjoys working with people and is confident in making sales recommendations. Comprehensive knowledge of Westmark's products and services, and a general understanding of branch/department functions. Strong oral and written communication skills. Effective problem-solving and customer service skills. Proficient in the use of computers, telecommunication equipment, smartphones, tablets, and internet-based services. Ability to interact with members and co-workers with professionalism and integrity. Positive and enthusiastic attitude. Reliable attendance and personal accountability. Physical Requirements: Manual Dexterity and hand-eye coordination for tasks such as typing and operating office equipment. Sitting for extended periods of time. Visual and auditory abilities to understand and communicate with the public. Repetitive motion using wrists, hands, and fingers. Occasionally lift and carry up to 15 lbs., if required for departmental tasks. Westmark Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $18.00 - $20.87
    $26k-31k yearly est. 28d ago
  • Tier 1 Help Desk IT Support

    The Pennant Group, Inc.

    Technical internship job in Eagle, ID

    We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1 Help Desk IT Support, serving as an IT Generalist and Customer Service Expert. In this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. This position offers a unique opportunity to gain hands-on experience in both customer service and IT support, providing a solid foundation for career growth in the field. This role is on site in Boise/Eagle, Idaho. What you'll Do * Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach. * Identify, troubleshoot, and resolve technical issues, escalating complex problems to the appropriate teams when necessary. * Install, configure, and maintain computer systems, software applications, and peripheral devices. * Effectively manage ticket queues and personal ticket backlog, prioritizing and resolving customer issues within agreed-upon service level agreements (SLAs). * Proactively monitor and follow up on open tickets, ensuring timely updates to customers and driving issues to resolution. * Take ownership of assigned tickets, seeing them through from initiation to closure, and providing regular updates to customers on the status of their requests. * Collaborate with team members to share knowledge, seek assistance, and contribute to a positive and efficient work environment. * Continuously improve personal productivity and efficiency by implementing effective time management strategies and utilizing available tools and resources. * Stay organized and maintain accurate documentation of ticket details, troubleshooting steps, and resolutions for future reference and knowledge sharing. * Strive for continuous professional development by seeking opportunities to enhance technical skills, customer service expertise, and healthcare industry knowledge. * Collaborate with cross-functional teams to implement and maintain IT projects, such as system upgrades, migrations, and new application deployments. * Contribute to the development and documentation of IT policies, procedures, and guidelines to ensure compliance and best practices in the healthcare context. * Stay up to date with the latest technological advancements and industry trends in both IT and healthcare, actively pursuing opportunities to expand technical skills and knowledge. * Provide guidance and training to end-users on the effective use of technology solutions tailored to their specific needs, promoting self-help resources and best practices. * Maintain accurate records of customer interactions and technical issues in our ticketing system, ensuring thorough documentation for future reference and knowledge sharing. * Contribute to the creation and maintenance of knowledge base articles, as well as support automation tools such as chatbots and predictive AI. * On-call rotation will be required. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description. What We're Looking For * A passion for technology * BS Degree in Computer Science or Information Systems, or equivalent experience * 1+ Years of experience providing technical support * Experience with a ticketing system such as Zendesk or ServiceNow * An understanding of Active Directory and M365 * Excellent problem-solving skills * Willingness to learn new tech and advance your career * Good verbal and written communication skills * A strong work ethic, with a focus on delivering quality service and support Location: Onsite in Eagle, Idaho Compensation: $60,000- $65,000.00 The above statements are only meant to be a representative summary of the primary duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description. Why Join Us? Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, "CAPLICO": * Customer Second - We prioritize and support our team so they can deliver exceptional care. * Accountability - Own your work and outcomes. * Passion for Learning - Grow continuously with curiosity and a culture of learning. * Love One Another - Build authentic, respectful, and trusting relationships. * Intelligent Risk Taking - Innovate and challenge the status quo. * Celebrate - Recognize the small wins, they add up! * Ownership - Be the CEO of your role. Additional Benefits: * True Work-Life balance - We believe in taking care of yourself before you take care of others! * Full benefits package (medical, dental, vision, 401(k) with match) * Paid time off, holiday pay, and professional development * Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success. About Pennant Services We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized support for clinical, legal, HR, IT, and compliance services to ensure high-quality care. ******************** Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
    $60k-65k yearly Auto-Apply 15d ago
  • Tier 1 Help Desk IT Support

    Pennant Group

    Technical internship job in Eagle, ID

    We are seeking a highly skilled and dynamic professional to join our team as a frontline Tier 1 Help Desk IT Support, serving as an IT Generalist and Customer Service Expert. In this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. This position offers a unique opportunity to gain hands-on experience in both customer service and IT support, providing a solid foundation for career growth in the field. This role is on site in Boise/Eagle, Idaho. What you'll Do Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach. Identify, troubleshoot, and resolve technical issues, escalating complex problems to the appropriate teams when necessary. Install, configure, and maintain computer systems, software applications, and peripheral devices. Effectively manage ticket queues and personal ticket backlog, prioritizing and resolving customer issues within agreed-upon service level agreements (SLAs). Proactively monitor and follow up on open tickets, ensuring timely updates to customers and driving issues to resolution. Take ownership of assigned tickets, seeing them through from initiation to closure, and providing regular updates to customers on the status of their requests. Collaborate with team members to share knowledge, seek assistance, and contribute to a positive and efficient work environment. Continuously improve personal productivity and efficiency by implementing effective time management strategies and utilizing available tools and resources. Stay organized and maintain accurate documentation of ticket details, troubleshooting steps, and resolutions for future reference and knowledge sharing. Strive for continuous professional development by seeking opportunities to enhance technical skills, customer service expertise, and healthcare industry knowledge. Collaborate with cross-functional teams to implement and maintain IT projects, such as system upgrades, migrations, and new application deployments. Contribute to the development and documentation of IT policies, procedures, and guidelines to ensure compliance and best practices in the healthcare context. Stay up to date with the latest technological advancements and industry trends in both IT and healthcare, actively pursuing opportunities to expand technical skills and knowledge. Provide guidance and training to end-users on the effective use of technology solutions tailored to their specific needs, promoting self-help resources and best practices. Maintain accurate records of customer interactions and technical issues in our ticketing system, ensuring thorough documentation for future reference and knowledge sharing. Contribute to the creation and maintenance of knowledge base articles, as well as support automation tools such as chatbots and predictive AI. On-call rotation will be required. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description. What We're Looking For A passion for technology BS Degree in Computer Science or Information Systems, or equivalent experience 1+ Years of experience providing technical support Experience with a ticketing system such as Zendesk or ServiceNow An understanding of Active Directory and M365 Excellent problem-solving skills Willingness to learn new tech and advance your career Good verbal and written communication skills A strong work ethic, with a focus on delivering quality service and support Location: Onsite in Eagle, Idaho Compensation: $60,000- $65,000.00 The above statements are only meant to be a representative summary of the primary duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description. Why Join Us? Another factor that sets us apart from other companies is the quality of our most valuable resource - our people. We are dedicated to living out our culture as defined by our core values, “CAPLICO”: Customer Second - We prioritize and support our team so they can deliver exceptional care. Accountability - Own your work and outcomes. Passion for Learning - Grow continuously with curiosity and a culture of learning. Love One Another - Build authentic, respectful, and trusting relationships. Intelligent Risk Taking - Innovate and challenge the status quo. Celebrate - Recognize the small wins, they add up! Ownership - Be the CEO of your role. Additional Benefits: True Work-Life balance - We believe in taking care of yourself before you take care of others! Full benefits package (medical, dental, vision, 401(k) with match) Paid time off, holiday pay, and professional development Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success. About Pennant Services We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized support for clinical, legal, HR, IT, and compliance services to ensure high-quality care. ******************** Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
    $60k-65k yearly Auto-Apply 16d ago
  • Field Development Intern

    Syngenta Group 4.6company rating

    Technical internship job in Boise, ID

    As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all - while minimizing the use of land and other agricultural inputs. Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold. Syngenta Crop Protection is headquartered in Switzerland. Job Description We invite you to help us shape the future of agriculture. At Syngenta, we believe every team member has a role to play in safely feeding the world and taking care of our planet. To support that challenge, the Field Development team is currently seeking two interns in the Western Region. As an intern at Syngenta, you have the opportunity to work alongside some of the brightest minds in the industry, and work on real projects finding real solutions. Work with us and you'll get: Considerable wages Ongoing career development resources The opportunity to work on meaningful, creative projects that solve problems A culture that celebrates diversity & inclusion, promotes professional development, and offers flexible work options to meet both your work and personal needs Estimated Duration: April 2026 - August 2026 You will: Gain thorough knowledge and understanding of Syngenta and crop protection product development Support Crop Protection Field Development activities such trial implementation, maintenance, and data capture in field, greenhouse, and/or lab settings Identify 2-3 personal development opportunities while in the internship program Learn processes and skills utilized to develop products and technologies Develop an understanding of Crop Protection Field Development's role in sales, marketing, and agronomy Manage a project under the guidance of Crop Protection Field Development scientist(s) Develop and deliver a summary presentation of internship experience to stakeholders Participate in monthly performance discussions with manager to enable continuous growth and improvement Qualifications What you must have: Enrollment in an Associate's, Bachelor's or advanced degree program in Agriculture, Biological Science, or another closely related field of study Must be a current student continuing education upon completion of internship term (Graduation date of December 2026 or AFTER) Fluent in English A valid driver's license and acceptable moving violations record Additional Information What We Offer: A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: ******************************************* Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. #LI-DNI
    $28k-34k yearly est. 60d+ ago
  • Technical Team Leader - GEA Government Accounting

    GE Aerospace 4.8company rating

    Technical internship job in Boise, ID

    The North American Technical Team Leader is a key member of GE Aerospace Government Accounting Controllership team responsible for creating the vision, setting the strategy and leading execution to deliver maximum compliant recovery of cost in support of a $6B US Government business portfolio. The Technical Team leader is responsible for leading all aspects of the timely and accurate disclosure of GE Aerospace's cost accounting practices to the Defense Contract Management Agency (DCMA) Administrative Contracting Officer. The incumbent will have daily contact with GE Aerospace Finance, Engineering, Supply Chain, and business P&L stakeholders. Additionally, the incumbent will have ongoing interactions with representatives from the US Government Buying Commands, the DCMA, and the Defense Contract Audit Agency (DCAA). Finally, the leader will ensure synchronization with the wider Government Business team to achieve team and business objectives. **Job Description** **Roles and Responsibilities** The North American Technical Team Leader will lead a team of government accounting professionals to ensure GE Aerospace's North American Cost Accounting Standards Board (CASB) Disclosure Statement (DS) accurately communicates cost accounting practices in place for the covered period by: + Establishing and maintaining relationships with business stakeholders to understand existing cost accounting practices, assess their compliance with the Cost Accounting Standards (CAS), facilitate any required changes to ensure compliance with CAS, and having mechanisms in place to identify changes in advance of implementation. + Working openly and collaboratively with business stakeholders, DCMA, and DCAA to propose and support changes in cost accounting practices through audit and be able to clearly articulate the impact of the changes on covered US Government contracts. + Negotiating effectively with the DCMA to resolve disputes in a fair and reasonable manner. + Implementing business processes that are compliant with the Cost Accounting Standards (CAS) and support the requirements in the Federal Acquisition Regulation (FAR), Department of Defense supplement (DFARS), and other applicable acquisition regulations and guidance. + Personally leading lean transformation efforts to eliminate waste, improve transparency, establish standard work, and enhance the value the team brings to the business. + Creating a culture of continuous learning for team members to deepen their domain expertise, enhance their overall business acumen, and prepare them for increased responsibility. **Required Qualifications** + Bachelor's degree in Accounting, Finance, Business, or related field + Significant related experience at a major defense contractor, DCMA, or DCAA **Desired Characteristics** + Deep domain expertise in Government Accounting with significant practical experience with the Cost Accounting Standards and calculating General Dollar Magnitude (GDM) cost impacts. + Significant experience interacting with senior DCMA (ACO, DACO, CACO) and DCAA (supervisory auditor, Branch Manager, Regional Audit Manager). + Strong cost accounting background related to US Government contracting. + Strong oral and written communication skills. Able to tailor communications to the needs of the audience. + Experience in data analytics methods and tools. + Ability to apply lean principles in a transactional setting with an emphasis on root cause analysis, countermeasure development, and sustained change control. + Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills. + Proven ability to lead change by identifying stakeholders, creating consensus, communicating openly & effectively, and implementing sustainable new processes. + Lives the tenets of Servant Leadership, focused on empowering team members, investing in their development, and creating an environment that respects and values all points of view. + Able to balance strategic planning and initiatives required to enable continuous process improvement with the need to execute on tactical priorities in a resource constrained environment. + Comfortable working in an environment of ambiguity and changing priorities driven by customer requirements and external forces. The base pay range for this position is $150,000-$200,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary. This posting is expected to close on April 30th. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs ( _i.e_ ., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. Note: **To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA.** **For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.** **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $150k-200k yearly 15d ago
  • Development Services - Civil Intern

    Nv5 Global, Inc.

    Technical internship job in Meridian, ID

    We are seeking a Civil Engineering Intern to become an integral part of our Development Design team with the aptitude and desire to also work with the Development Services team to experience a wide range of Civil Engineering opportunities. NV5 (NASDAQ: TIC) is a provider of engineering and consulting services to public and private sector clients, delivering solutions through three business verticals: Testing & Inspection; Infrastructure; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work. As engineers, surveyors, architects, construction/project managers, environmental professionals and beyond, we play a significant role in shaping our communities through the services we provide. We are looking for passionate, driven individuals to join our team focused on services BEYOND ENGINEERING. We are looking for current Civil Engineering students that is looking for a part-time internship role while attending school. This is an on-site role in our office located in Meridian, Idaho. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES * Work directly with EIT's, Engineers and Project Managers to produce designs and drawings from project requirements, sketches, existing drawings and electronic images, written and verbal descriptions. * The successful candidate will assist in the design and drafting of small, medium and large size Development (residential, commercial, industrial) related projects. * Responsibilities include: roadway, drainage, and utility infrastructure drafting for residential and commercial site development projects. * Site inspections/monitoring on project job sites. * Work closely with all departments to ensure that the drawings convey the correct information. * Work from customer drawings, company drawings, government drawings or specifications. * Research technical and other information sources to resolve complex problems. * Use the drawing standards as guidelines. * Other duties may be assigned. Qualifications KNOWLEDGE & SKILLS * Experience with Autodesk Civil3D a plus. * Experience with GIS and ESRI software a plus. * 3D modeling experience a plus. * Responsibilities may include 3D surface modeling and design drafting. * Perform additional duties/assignments related to projects as required. * Availability to occasionally work overtime, including weekends, as needed. * A working knowledge of Microsoft products such as Word and Excel is required. * Knowledge of construction plans including plan and profile development, grading and drainage. * Knowledge of principals of design and construction for utilities, infrastructure and roads. * Ability to independently perform assignments with broad generalized instruction from professional staff. * Demonstrated interpersonal skills. * Demonstrated effective written and oral communication skills. * Demonstrates "best practices" techniques and a willingness to learn. * Attendance, punctuality and reliability required MINIMUM EDUCATION/EXPERIENCE * Enrolled in a Bachelors/Associates/technical program in engineering or related field from an accredited school preferred. * Proficient with Autodesk Civil3D (MicroStation a bonus). * Proficient with MS Word and Excel software. * Ability to effectively communicate with peers, co-workers, clients, customer, and the public. * Candidate must possess a valid Driver's License; must be able to meet company insurability requirements. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged sitting or standing for long periods of time. * Dealing effectively and reasonably with stress in the workplace without lost time or undue strain. * Frequently required to sit and talk or hear. * Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. * Walk on uneven surfaces, bend, squat, climb stairs, and sit for extended periods of time. * Work at a computer terminal for extended periods of time, answer telephones. * Lift and carry 20 pounds frequently, as needed. * Frequent walking. * Frequent bending, stooping, reaching, pushing and pulling. * Frequent rapid mental/hand/eye coordination and manual dexterity. * Usual office environment. NV5 is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual preference, age, national origin, disability status, protected veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. NV5 is a drug and alcohol-free workplace. Prospective employees must pass a post-offer drug test as a condition of employment.
    $26k-35k yearly est. Auto-Apply 10d ago
  • Product Development Intern

    Agropur Inc.

    Technical internship job in Jerome, ID

    Job Type: Intern (Fixed Term) (Trainee) Invest in you, Join Agropur as a Product Development Intern in summer 2026 at one of our US manufacturing facilities. We dairy you! What Agropur invests in YOU: * Competitive hourly wage * Apply your education in a world-class dairy manufacturing operation * Meet Agropur leaders and expand your professional network * Prepare to launch a successful career * Commitment to producing high quality nutritious products and providing nourishment around the world What this role is all about: The Whey Ingredients Technical Services Intern (Intern) works closely with the Technical Services Manager and other members of technical services and operations team to research and manage specifically assigned projects. The Intern is assigned a few projects and is responsible for executing on the assigned projects. The Intern is assigned a mentor to provide guidance and support. The Intern is responsible for reporting to the mentor on the progress of work completed throughout the term of the internship with a final report to be presented to the entire Technical Services team at the end of the internship. The responsibilities of the Intern vary based on assignments and department needs. Essential Duties and Responsibilities: * Assist Protein Research Center personnel as needed including benchtop experiments up to plant trials. * Plan and analyze experiments. * Document and communicate all research work to respective team members. * Work with Technical Services Manager to outline assigned projects. * Work effectively in teams and independently. * Complete routine progress reports throughout the term of the internship with a final report to be presented to Technical Services and Protein Research Center personnel along with other stakeholders at the end of the internship. * Communicate effectively with a wide variety of individuals across several departments including, but not limited to, whey ingredients operations staff, automation staff, maintenance staff, Quality Assurance, and plant leadership. * Take direction on assignments and then work autonomously or with appropriate team(s) to accomplish assignment objectives. * Acquire current knowledge and understanding of regulations, industry trends, current practices, new developments and applicable laws related to Technical Services in a dairy manufacturing environment. * Thoroughly learn about the Agropur business model and how to run an efficient Technical Services department. * Actively meet and speak with R&D employees to learn the various aspects and responsibilities of their jobs. * Learn to work safely and efficiently, while maintaining accuracy. * Successfully pass any assessments or tests required to work within the Product Development department. * Present a summary of projects and lessons learned at end of internship, if applicable. What you need to join our team: * Currently enrolled in an Associate's Degree, Bachelor's Degree or Master's program in a Food Science or related field as a candidate for graduation. * Strong Communication: Able to communicate clearly and professionally with all levels, both internally and externally. * Customer Focus & Initiative: Dedicated to meeting expectations, acting with customers in mind, and driving results with minimal supervision. * Collaboration & Adaptability: Works effectively in team environments, adapts quickly to change, and maintains constructive relationships. * Organizational & Technical Skills: Demonstrates strong time management, attention to detail, and proficiency in Microsoft Office and relevant tools. * Problem Solving & Accountability: Applies logic to solve challenges, scopes tasks accurately, and consistently delivers high-quality outcomes. We dairy you ! JOIN AGROPUR as an R&D Intern. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.
    $26k-35k yearly est. Auto-Apply 45d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing

    Technical internship job in Boise, ID

    Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Boise, ID and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Boise, ID
    $33k-57k yearly est. 6d ago

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