A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
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$69k-114k yearly est. 3d ago
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Manufacturing Technical Operations Specialist
JMD Technologies Inc.
Technical support engineer job in Boston, MA
Title: Senior Manufacturing Technical Operations Specialist
Employment Type: Contract (12 months + possible extension or conversion)
Status: Accepting Candidates (Multiple Openings)
About the Role:
We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment.
Key Responsibilities:
Triage manufacturing issues in real time on the manufacturing floor
Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities
Apply structured root cause analysis tools to identify issues and drive resolution
Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments
Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs)
Support strong quality documentation practices in a GMP-regulated environment
Qualifications:
6+ years of progressive experience in pharmaceutical development or manufacturing
4+ years of hands-on analytical investigations and Quality Control experience
Strong background in analytical investigations and quality documentation
Experience supporting QC / analytical operations in GMP manufacturing
Exposure to facility or calibration investigations is a plus (not required)
Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically
Compensation (MA Pay Transparency):
Estimated hourly range: $50-$58/hr (W-2)
Final rate within this range will be based on experience, skill set, shift alignment, and interview results
$50-58 hourly 2d ago
Information Technology Professional (IT Support) (Providence)
Us Navy 4.0
Technical support engineer job in Providence, RI
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$76k-107k yearly est. 2d ago
Engineering Technician - Electro Optical Manufacturing & R&D Support
PLS Staffing Solutions 4.6
Technical support engineer job in Woburn, MA
Job Title: EngineeringTechnician - Electro-Optical Manufacturing & R&D Support
Department: Engineering / Research & Development
Reports To: Engineering Manager or R&D Lead
The EngineeringTechniciansupports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies.
Key Responsibilities
Manufacturing & EngineeringSupportSupport production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components
Assist in process development, documentation, and continuous improvement initiatives
Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions
Perform assembly, alignment, calibration, and testing of electro-optical systems
Maintain engineering builds, fixtures, and test setups
Research & Development Support
Assist engineers with prototype builds, experimental setups, and feasibility testing
Support optical and electronic testing, data collection, and analysis
Modify existing designs or components under engineering direction
Document test procedures, results, and design changes
Participate in design reviews and contribute practical manufacturing feedback
Testing & Documentation
Execute functional, environmental, and performance testing per engineering specifications
Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers
Create and update work instructions, test procedures, and engineering documentation
Ensure compliance with quality standards and configuration control requirements
General Duties
Maintain cleanroom or controlled lab environments as required
Follow ESD, safety, and quality procedures
Support cross-functional teams including Quality, Manufacturing, and Supply Chain
Required Qualifications
Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience)
3+ years of experience as an EngineeringTechnician in an electro-optical, photonics, electronics, or related manufacturing environment
Hands-on experience with electro-optical assemblies and test equipment
Ability to read and interpret engineering drawings, schematics, and technical documentation
Strong mechanical aptitude and troubleshooting skills
Preferred Qualifications
Experience supporting R&D or new product development programs
Familiarity with optical alignment, laser systems, imaging sensors, or photonic components
Experience with prototype builds and low-volume manufacturing
Knowledge of GD&T, SPC, and basic data analysis
Experience working in regulated environments (ISO, AS9100, FDA, etc.)
Skills & Competencies
Strong attention to detail and documentation discipline
Ability to work independently and collaboratively in a team environment
Effective communication with engineers and manufacturing personnel
Comfortable working with tight tolerances and precision components
Adaptable to changing priorities and experimental work
Work Environment
Combination of manufacturing floor, laboratory, and cleanroom environments
May require handling delicate optical components and working with lasers or high-voltage equipment
Occasional overtime or schedule flexibility may be required to support development milestones
$72k-107k yearly est. 1d ago
Housing Solutions Engineer - Onsite, High-Impact Role
Recruiting From Scratch
Technical support engineer job in Boston, MA
A premier talent firm seeks a Technical Solutions & Support Specialist to provide expert support for customer systems in New York. In this role, you will work directly with clients to ensure fast and effective solutions while collaborating closely with the internal engineering teams. The ideal candidate will have a relevant degree, excellent communication skills, and a strong technical background. Salary ranges from $80,000 to $120,000 USD, accompanied by comprehensive benefits including full medical coverage, flexible work environment, and opportunities for relocation.
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$80k-120k yearly 2d ago
Information Technology Network Engineer
Radiant Systems Inc. 4.5
Technical support engineer job in Westborough, MA
Previous working experience with Pharma Laboratory is required.
Install n config company and specialized instrument software.
Knowledge of CFR Part 11 and GxP validation preferred.
Required experience in Windows Refresh, imaging, migration, and deployment.
Troubleshoot and resolve incidents for desktops/laptops hardware and software issues.
Installing and configuring standard Hardware and Software
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
$74k-98k yearly est. 2d ago
Database Support Specialist
Kelmar 4.0
Technical support engineer job in Wakefield, MA
The Database Support Specialist position combines strong database and analytical skills to work with the product owner, business team and development staff. The KAPS application utilizes a complex Microsoft SQL Server database system incorporating the application's business logic. The Database Support Specialist position will require some evening and weekend work, and occasional travel for Kelmar meetings. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE.
RESPONSIBILITIES AND DUTIES:
Respond to database-related tickets, incidents, and issues
Troubleshoot issues by debugging code and preparing appropriate changes
Adhere to the KAPS Database standards and policies
Work closely with the KAPS Support Team, Product Owner and Analysts, and Business Team to provide efficient yet thorough resolution to tickets
Participate in code reviews
Work with and support application developers in writing and implementing effective and accurate databased code and SQL queries
Participate in team meetings and occasional onsite summits
QUALIFICATIONS:
A minimum of 2 years of demonstrated experience in Microsoft SQL Server, version 2012 or later
Bachelor's degree in computer science, information technology, or relevant work experience
Experience developing database systems according to documented standards, using a strong understanding of database normalization and the third normal form of database design
Experience understanding database schemas, tables, views, procedures, functions, and system security
Experience with integration with software version control systems a plus
Experience debugging code and optimizing database objects
Demonstrate effective communication skills, both written and verbal with strengths in documentation and logic
The successful candidate will be meticulously organized and pay close attention to detail
Ability to work well with a geographically dispersed team, using Kanban methodologies
Candidates must be legally authorized to work in the U.S without sponsorship now and in the future
SALARY & BENEFITS:
Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $75,000 - $85,000.
In addition, Kelmar provides the following benefits:
Medical, Dental and Vision Insurance
Flexible Spending Plans
Basic Life, AD&D, and Voluntary Term Life Insurance
Disability Insurance
401(k) Plan with Company Match
Paid Parental Leave
Paid Time Off
Tuition Assistance
Eligible for Discretionary Annual Bonus
The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team!
Kelmar Associates is an equal opportunity employer
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$75k-85k yearly 5d ago
Fleet Management Support Specialist
Crown Equipment Corporation 4.8
Technical support engineer job in Boston, MA
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Responsibilities
Responsible for driving end-user adoption of Crown InfoLink products.
Helps customer develop and implement best practices and standard operating procedures.
Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
Analyze Crown InfoLink data and make recommendations on action steps.
Participate in sales calls and demos to the extent that it relates to the after-sale support.
Quote, sell, and provide Crown InfoLink support services.
Minimum Qualifications
2-4 years related experience
Associate degree (Business)
Must have valid driving privileges
Extensive travel & overnight stays (over 20%)
Preferred Qualifications
Lead and effectively garner customer support to achieve customer objectives.
Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$46k-59k yearly est. 5d ago
Help Desk Support Specialist
Mevion 3.9
Technical support engineer job in Littleton, MA
The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks.
Essential Functions:
Responds to end-user requests for technical assistance by phone, email, or ticketing system.
Troubleshoots and resolves basic computer, application, system, device, access, or performance issues.
Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
A desire to work with all IT function areas including desktops, networks, and servers.
Experience Preferred:
Microsoft 365 Administration
Microsoft Active Directory / Entra ID
Atlassian Suite
Salesforce
Education, Training, and Experience:
At least 2-5 years' applicable experience.
A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential.
Physical and Environmental Considerations:
Must be able to sit/stand for long periods of time.
Required use of standard office equipment including laptop, phone, copier, etc.
Typical office environment.
Must be able to walk through the factory environment safely.
Position is Contract to Hire.
$88k-123k yearly est. Auto-Apply 60d+ ago
Helping Hand for Elderly - Help & support in ADLs
Guardian Angel Senior Services 3.7
Technical support engineer job in Framingham, MA
Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience
📅 How to Apply: Submit your resume now
📞 Call us: ************
📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752.
🌐 Apply online: *******************************************************************
JOB RESPONSIBILITIES:
Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry
Reminding & assisting the clients with pre-dosed medications.
Prepare meals by taking care of all precautions & dietary restriction
Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers)
Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers)
Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified)
👤 Requirements:
High school diploma preferred.
Benefits: 🆓 Free caregiver training & certification
💼 What We Offer:
Flexible schedule
Sign-On Bonuses
Mileage Pay for Drivers
401K
Referral Bonus
Health Benefits
GUARDIAN ANGEL SENIOR SERVICES
was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
$41k-64k yearly est. Auto-Apply 43d ago
IT Help Desk Support Specialist
Appalachian Mountain Club 4.1
Technical support engineer job in Boston, MA
Reports to: Director of Technology Systems & Operations
Calling all outdoor enthusiasts! Join the Appalachian Mountain Club (AMC) in our mission to foster the protection, enjoyment, and understanding of the outdoors. Our values encompass diversity, inclusivity, trust, and respect for the environment. As an employee, you'll gain access to enriching programs, policies, and procedures that enable you to drive real change. If you're ready to explore, protect, and create memories within a dynamic community, apply now to be a part of the AMC team!
We are seeking a highly motivated and skilled IT Help Desk Support Specialist to join AMC's Technology Team. The ideal candidate will be responsible for providing technicalsupport to our employees, and users, troubleshooting hardware and software issues.
Reporting to the Director of Technology Systems and Operations, the IT Help Desk Support Specialist will support AMC Employees and Volunteers, desktop and laptop computers, onboarding and offboarding, Microsoft Entra and M365, and other software applications. This role requires strong problem-solving abilities, excellent communication skills, and a passion for customer support excellence.
This position is hybrid - Massachusetts or New Hampshire. Occasional travel to AMC's other locations in Maine, New Hampshire New York, Massachusetts, and elsewhere may be required. Occasional weekend and after-hours work is required.
WHAT YOU'LL BE DOING AT AMC
Provide first-level technicalsupport to internal staff via phone, email, and in-person.
Onboard new employees. Setup user accounts, new laptops, role-based permissions, instructions, and training. Employee offboarding. Disable accounts, email forwards, collect returned AMC assets.
Entra user accounts and security, Windows, M365 application support (Outlook, Teams, SharePoint), In-Tune, Defender
Identify and resolve technical issues related to operating systems, applications, and system access.
Support user printing needs. Xerox, HP, Brother.
In-Tune experience deploying new laptops, updating inventory, redeploying, and retiring old laptops.
Strong experience supporting remote employees.
Participate in IT projects and system upgrades.
Collaborate with the IT team to improve and innovate IT services and support.
Implement and maintain cybersecurity measures to protect company data and systems.
Offer guidance and training to end-users on software applications and IT procedures.
Create and maintain documentation for IT support processes and user guides.
Other duties, as assigned.
Qualifications
WHAT AMC IS LOOKING FOR
BS/BA degree Computer Science, Engineering, Information Technology, or equivalent work experience.
Proven IT Help Desk and customer support experience.
Ability to communicate technical information to non-technical personnel.
Ability to install, configure, and maintain personal computers, networks, and related hardware and software.
Strong knowledge of Microsoft Entra and M365 product deployment and support.
Experience with IT service management tools (e.g., Zendesk, Jira - JSM).
Excellent problem-solving and multitasking skills.
Strong communication and interpersonal skills.
Ability to work independently and as a part of a team.
Ability to learn and support new systems and applications.
Passion for AMC's mission.
Energized by collaborating across the organization.
WHAT AMC CAN OFFER YOU
Salary range: $57,528 - $77,622
We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.
Benefits
Health Plan: Generous employer contributions with optional vision and dental.
Other Insurance: 100% employer paid life insurance, AD&D insurance, long-term disability.
Career Progression: The potential to have annual compensation reviews commensurate with performance and effort.
Retirement: Mandatory 403(b) with 4% matching employer contributions and a vesting schedule.
Paid Time Off: up to 4 weeks of paid earned time and up to 11 paid company holidays.
Other Team Member Perks:
30% discount on AMC Merchandise
Free Annual AMC Membership
10 Free nights at AMC locations
Educational Assistance
Prodeals discounts on equipment & gear and more!
HOW TO APPLY AT AMC
Please include a resume and cover letter. No phone calls or agencies please.
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
$57.5k-77.6k yearly 11d ago
Network Engineer, Deployment & Support
Meta Platforms, Inc. 4.8
Technical support engineer job in Boston, MA
Meta is looking for a Network Engineer, Deployment & Support - Peering who will be responsible for the deployment and support of one of the world's largest and complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to implementation, scaling and supporting of the Peering network at Meta.
Minimum Qualifications
* Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
* Experience in network engineering with a focus on deployment & support of Peering, Edge, CDN & ISP networks
* Knowledge of networking routing and switching protocols (BGP, MPLS, RSVP-TE, IS-IS)
* Working knowledge of network protocols (TCP/UDP, DNS) and experience with IPv4/IPv6 environments
* Experience in multi-vendor environments with proven experience of different network platforms types
* Working knowledge of POP/Colo physical infrastructure concepts and optic types used in 10G/100G/400G networks
* Being able to manage multiple projects simultaneously and deliver against project deadlines
* Ability to forecast and plan in a fast paced environment and translate the forecast into actionable deliverables with specific timelines
* Basic knowledge of Linux systems, network automation and scripting languages
* Communication and collaboration skills with the ability to work effectively with internal teams and external partners
* Ability to develop scalable solutions & deployments on the Edge & Peering network
* Experience working in a fast-paced environment supporting and adapting to an evolving network infrastructure. Demonstrated ability to quickly learn and proactively drive network deployments and expansions, while identifying and implementing process improvements to increase efficiency and solve day-to-day operational challenges
Preferred Qualifications
* Experience working in a large network provider or CDN in a similar Edge facing role with a large cross functional global team environment
* Technical leadership capabilities with demonstrated analytical skills
* Knowledge in Backbone and Datacenter networks and understanding of Optical networks
* Network certifications such as CCIE, CCNP, JNCIE, JNCIP
* Knowledge of various scripting languages
* Experience with process improvement and systems development, leveraging automation to streamline repetitive workflows
Responsibilities
* Deploy, configure, migrate and support peering connections with Internet Service Providers (ISPs) and content delivery networks (CDNs) to optimize network performance and deliver capacity
* Participate in the provisioning, decommissioning and migration of Edge networks across various POP sites
* Collaborate closely with Edge Strategy Managers, Edge Delivery Managers, ISPs and Colos to implement peering agreements
* Forecast and plan peering requirements for the constantly evolving Edge network and engage with stakeholders to have developed solutions in place
* Role can require occasional travel
* Proactively seek opportunities to improve and streamline the end-to-end deployment process
* Represent the AMER region as a peering contact and be part of a global Peering & Edge team
* Contribute proactively to documentation, automation and processes as they evolve
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$100k-134k yearly est. 2d ago
Junior Systems Engineer
Technology Service Corp 4.7
Technical support engineer job in Plymouth, MA
We are a moderately-sized and tightly-collaborative team dedicated to producing high-quality products to a mix of defense contractors and commercial customers. We value initiative, adaptability, accountability, communication, teamwork, and are looking for someone who can contribute to the overall success of the organization while managing minor projects of varying scope.
Position Overview
TSC is seeking a junior Systems Engineer to develop technical solutions for our clients related to RF communication and networking technologies including Mobile Ad hoc Networking (MANET) radios, unmanned aerial products, aviation data link products, SIGINT, and more. This is a great opportunity for a recent graduate or early career professional to gain valuable experience in a collaborative and fast-paced environment. TSC offers a professional working environment, a competitive salary, and an excellent benefits package. Located in Plymouth, MA
Key Responsibilities
This position requires a flexible individual with electromechanical engineering experience in developing solutions for RF-based networking technologies related to Mobile Ad hoc Networking (MANET) radios, unmanned aerial products, aviation data link products, SIGINT, radio technology, antenna technology and more. This position requires an individual familiar with rapid product development and its inherent challenges to manufacturability. The individual in this position reports to the Lead Systems Engineer with frequent interactions with multidisciplinary engineering teams as well interactions with customers.
System Design and Development: Collaborate with cross-functional teams to conceptualize, design, and develop electromechanical systems, products, and components. Conduct feasibility studies, research, and prototyping to validate design concepts.
Component Selection and Integration: Specify and select components based on project requirements. Integrate off the shelf components into cohesive systems, ensuring compatibility and functionality.
Testing and Validation: Develop and execute test plans and procedures to validate the performance, reliability, and safety of electromechanical systems. Analyze test data and make necessary design modifications to meet specifications.
Documentation and Reporting: Create detailed technical documentation, including engineering drawings, schematics, and reports. Maintain accurate records of design changes and project progress.
Troubleshooting and Maintenance
:
Identify and resolve system issues through troubleshooting and diagnostic techniques.
Required Qualifications:
Bachelor's degree in mechanical, electrical, systems engineering or a relevant technical/engineering discipline.
US Citizenship with the ability to obtain and maintain a DoD security clearance.
Experience with the following areas is required:
Mechanical Design (3D Printing, Sheet Metal, GD&T)
Electrical Design (Schematics, Wiring Harnesses, PCB Design)
Systems Design (Familiarity with the Systems Engineering Lifecycle)
Hand Tools (Screwdrivers, Dremel, Soldering Iron)
Preferred Qualifications:
Experience working with Mobile Ad hoc Networks (MANETs)
Master's degree in systems engineering
Experience working in a Research and Development (R&D) environment.
Proven experience in developing and improving commercial products.
Strong analytical and technical skills.
Excellent organizational and communication skills.
Demonstrated willingness to learn new concepts and technologies.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$63k-84k yearly est. Auto-Apply 58d ago
Senior Technology & Systems Consultant
Icorps 4.0
Technical support engineer job in Woburn, MA
(Hybrid: Client Sites & Remote) We're a leading IT Consulting, Managed Services and Cloud Computing Company, providing innovative services and strategic leadership to businesses. We're a Microsoft Gold Partner, CRN top Tech Elite Solution Provider, and a top BBJ Consulting Company. Our team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses - while delivering exceptional results. We pride ourselves in hiring only the best, with a proven track record of success and desire to meet new challenges.
Why Join Us?
We value your hard work and offer a comprehensive benefits package, including:
* Competitive pay
* 20 days of PTO for senior consultants
* Quarterly bonus potential
* 401K matching
* Your birthday as a holiday
* Triple AAA membership
* And more!
Job Description:
Senior consultants' responsibilities include: Managing all aspects of customer's technologies; Mentoring, educating, guiding, and supporting associate/mid-level team members; Project management: IT assessments, recommendations, and proposals; and nurturing customer relationships. Senior's play a crucial role at iCorps as they serve as the junction point between client service delivery excellence, and the professional development of our consultants. This is a hands-on technology role.
Responsibilities:
* Provide clients with technical expertise pertaining to networking, mobility, virtualization and cloud-based solutions
* Evaluate, recommend, and execute new technologies and update existing infrastructure to ensure optimal network performance
* Develop IT strategies to ensure the networking, compute and storage infrastructure meets existing and future requirements based on needs and regulations
* Have an understanding of hybrid cloud architectures and proven best practices that enable high operational resiliency
* Candidate must have the ability to work in a variety of environments, have excellent follow-up skills, provide detailed documentation, and be able to work effectively and independently
* Participation in proposal content, product research, and sales meetings with prospective clients may be required
Requirements:
* Bachelor's degree in Computer Science or equivalent experience
* Certifications strongly preferred: MCITP, CCNA, CISSP, and VC
* Minimum of 5 plus years' experience with the maintaining, troubleshooting, and supporting of various technology environments
* Prior consulting experience is highly desirable
* Comprehensive understanding of operating platforms, connectivity, security, and information management
* Deep knowledge of Microsoft Exchange (Office 365, EMS, Azure and Systems Center a +), Active Directory, and DNS
* Must be strong in all aspects of Microsoft back office platforms
* Strong hands-on networking, firewalls, routing, and switching experience
* Experience with virtualization technologies, such as VMware, Citrix, and Microsoft
* Outstanding and proven communication at all levels within an organization, project management, and organizational skills required
Salary Range:
Depending on level of experience, between $110k-$160k a year.
For more information please visit our website at ************** or send your resume.
iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
$110k-160k yearly 60d+ ago
IT Field Support Engineer
EIL Global It Solutions and Services
Technical support engineer job in Cambridge, MA
We are seeking a detail-oriented and hands-on IT Field SupportEngineer to deliver high-quality onsite technicalsupport for end-user hardware, software, infrastructure proximity, and special IT programs. This role encompasses support for standard and non-standard devices, user lifecycle services (onboarding/offboarding), asset and depot management, VIP services, and third-party/vendor coordination. The ideal candidate has experience in enterprise IT environments and excels in communication, incident resolution, and multitasking.
Key Responsibilities:1. Hardware IMAC (Install, Move, Add, Change) Support:
Diagnose and resolve hardware issues for desktops, laptops, Macs, tablets, smartphones, and supported printers.
Coordinate with vendors and internal teams for service ticket resolution.
Provide smart hands support for AV systems and digital signage panels.
Collect equipment during user offboarding and support Red/Yellow zone operations.
2. Software IMAC & Configuration:
Address software break-fix issues and coordinate with OEM vendors when necessary.
Install software and image devices that cannot be configured remotely.
Deploy desktop/mobile applications manually when needed.
3. VIP User Support:
Deliver prioritized support and quick turnaround for hardware and software issues.
Maintain and manage a dedicated VIP device inventory.
Operate a VIP-exclusive support channel and maintain user tagging in ITSM tools.
4. R&D & Industrial Automation Site Support:
Follow SOPs for lab device qualification and incident resolution.
Provide hands-and-feet support for specialized hardware like scan guns, barcode scanners, and GxP-compliant systems.
Support antenna and Wi-Fi deployment and troubleshooting.
5. IT Kiosk Program Management:
Act as SPOC for client kiosk projects.
Validate kiosk requirements, coordinate design, and assist in deployment and support.
Promote usage and optimize performance through user training and feedback.
6. Server Room & Network Proximity Support:
Perform tape handling, rack and stack activities, and basic hardware configurations.
Maintain cable management, assist in decommissioning, and perform routine visual/power checks.
Support cabling, access compliance, network hardware setup, and coordination with OEMs for maintenance.
7. Third-Party Support & Coordination:
Schedule and escort third-party vendor activities.
Coordinate with infrastructure and AMS teams for device support and deployments.
Facilitate IMAC activities involving external parties.
8. Event IT Support:
Provide on-site IT support during company events such as town halls or seminars.
Coordinate with OEMs, AV vendors, and ensure hardware availability and setup.
9. Onboarding, Offboarding & User Training:
Train IT staff on GxP compliance and deliver training to end-users on desktop tools and regulatory practices.
Distribute manuals, FAQs, and training documents.
Manage equipment provisioning and returns in alignment with automated workflows across ITSM, AD, and email services.
10. Hardware Asset Management:
Maintain the AMDB (Asset Management Database) and track lifecycle events from procurement to decommissioning.
Monitor licensing issues and coordinate with stakeholders for compliance.
Coordinate logistics and update records for asset movement and tagging.
11. Device Deployment & Depot Management:
Handle centralized and local stocking of spare devices and parts.
Manage imaging, OS installations, tagging, and packaging for end-user devices.
Coordinate delivery, replacements, and reclamations with logistics teams and OEMs.
Devices Supported:
Desktop & Laptop PCs (Windows/Mac)
Smartphones & Tablets
AV Equipment & Meeting Room Systems
Non-standard R&D equipment (scanners, PDAs, label printers)
Printers (Smart Hands)
IP Phones & Network Devices
Peripheral Devices (Mice, Keyboards, Cables, Docking Stations)
Required Qualifications:
Diploma/Bachelor's in IT, Computer Science, Electronics, or related field.
3+ years of experience in field support or end-user computing environments.
Hands-on expertise in Windows/Mac environments, ITSM tools (ServiceNow), and hardware troubleshooting.
Familiarity with regulatory compliance frameworks (e.g., GxP) is a plus.
Good understanding of enterprise networking, AV systems, and server room safety procedures.
Preferred Skills:
Strong communication and customer handling skills.
Ability to prioritize VIP and high-impact requests.
Experience in vendor coordination and IT infrastructure proximity support.
Self-driven with a continuous improvement mindset.
$73k-111k yearly est. 60d+ ago
Network Support Engineer Tier 2
Blueport 4.2
Technical support engineer job in Walpole, MA
Blueport is seeking a skilled Network SupportEngineer II who enjoys tackling complex technical challenges, ensuring reliable network performance, and serving as a trusted expert for escalated support. In this hands-on, onsite role, youll work closely with customers, fine-tune systems, and maintain seamless connectivity for top multifamily and hospitality clients.
As a Network SupportEngineer II at Blueport, youll help shape the future of connected living by keeping client networks operating at peak performance and delivering responsive, expert support when it matters most. Youll troubleshoot intricate issues, enhance system reliability, and partner with engineering and customer success teams to provide outstanding network experiences across hospitality and multifamily environments.
Why Youll Love Working at Blueport
Competitive benefits, including 401(k), health, dental, and vision insurance
Paid time off to rest and recharge
Room for growth and career development
A collaborative, innovative culture where your ideas are valued
Opportunity to work with cutting-edge networking technologies used in hotels and multifamily communities nationwide
Onsite work in our Walpole, MA office to support learning and collaboration
What Youll Do
Serve as the Tier 2 escalation point, resolving advanced and complex network issues
Provide guidance and support to the Tier 1 support team
Configure and manage network infrastructure, including switches, routers, firewalls, VLANs, ACLs, VPNs, and routing protocols
Monitor network performance, troubleshoot incidents, and improve security
Deploy and test new networking equipment and solutions
Collaborate with internal teams to ensure reliable, high-performance connectivity
Work onsite full-time in our Walpole office (this is not a remote position)
What Youll Bring
2+ years of experience in a call center or technicalsupport environment
Solid understanding of networking fundamentals (IP addressing, subnetting, VLANs, wireless)
Practical experience with HP & Cisco switch CLI
Strong communication skills with the ability to understand and explain technical issues to customers
Excellent problem-solving abilities
Spanish language skills are a plus
Disclaimer
This job description/posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Blueport, Inc. is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.
$72k-95k yearly est. 7d ago
Information Technology Professional (IT Support) (Boston)
Us Navy 4.0
Technical support engineer job in Boston, MA
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$76k-107k yearly est. 2d ago
Lab Instrument Support Specialist (GMP)
JMD Technologies Inc.
Technical support engineer job in Norwood, MA
Title: QC Equipment Technician
Employment Type: Contract
Status: Accepting Candidates
About the role
Support QC lab operations by keeping equipment running properly and compliant with GMP standards.
Key Responsibilities
• Troubleshoot QC lab equipment issues
• Support deviations, CAPAs, and change controls
• Manage equipment lifecycle activities
• Maintain cGMP-compliant documentation
Qualifications
• 3+ years in a GMP QC laboratory
• Experience with equipment troubleshooting
• Knowledge of GMP/GxP requirements
• Strong documentation skills
Compensation (MA Pay Transparency):
• Estimated hourly range: $32-$35/hr (W-2)
Final rate within this range will be based on skills, experience, and interview results.
$32-35 hourly 2d ago
System Support Associate
Kelmar 4.0
Technical support engineer job in Wakefield, MA
The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed.
RESPONSIBILITIES AND DUTIES:
Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team
Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines
Perform acceptance and regression testing on completed development work
First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors
Communicate regular updates on all open tickets for assigned clients and projects
Train end users in the KAPS system, including assisting with periodic webinars
Analyze and recommend process workflows to client
Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials
Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required
Provide status reports on open requests to clients as required
QUALIFICATIONS:
Minimum of 2 years' relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property
Excellent technical writing and verbal communication skills
Solid planning, time management, communication, decision making, presentation and organization skills
Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.)
Comfortable using online meeting platforms (Microsoft Teams, etc.)
Comfortable in and adaptable to a fast-paced environment
Self-directed learner and independent problem solver
Must be a team player
Travel up to 15% may be required
Candidates must be legally authorized to work in the U.S without sponsorship now and in the future
All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc.
SALARY & BENEFITS:
Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 - $62,000.
In addition, Kelmar provides the following benefits:
Medical, Dental and Vision Insurance
Flexible Spending Plans
Basic Life, AD&D, and Voluntary Term Life Insurance
Disability Insurance
401(k) Plan with Company Match
Paid Parental Leave
Paid Time Off
Tuition Assistance
Eligible for Discretionary Annual Bonus
The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team!
Kelmar Associates is an equal opportunity employer.
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$55k-62k yearly 5d ago
Help Desk Support Specialist
Mevion 3.9
Technical support engineer job in Littleton, MA
The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks.
Essential Functions:
Responds to end-user requests for technical assistance by phone, email, or ticketing system.
Troubleshoots and resolves basic computer, application, system, device, access, or performance issues.
Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
A desire to work with all IT function areas including desktops, networks, and servers.
Experience Preferred:
Microsoft 365 Administration
Microsoft Active Directory / Entra ID
Atlassian Suite
Salesforce
Education, Training, and Experience:
At least 2-5 years' applicable experience.
A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential.
Physical and Environmental Considerations:
Must be able to sit/stand for long periods of time.
Required use of standard office equipment including laptop, phone, copier, etc.
Typical office environment.
Must be able to walk through the factory environment safely.
Position is Contract to Hire.
How much does a technical support engineer earn in Taunton, MA?
The average technical support engineer in Taunton, MA earns between $60,000 and $112,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Taunton, MA