Technical support engineer jobs in Wylie, TX

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). How you will contribute You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. What you bring to Takeda: High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic Current Cardiopulmonary Resuscitation (CPR) and AED certification Fulfill state requirements (in state of licensure) for basic IV therapy Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist Two years in a clinical or hospital setting What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Dallas - Belt U.S. Hourly Wage Range: $23.85 - $32.79 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - Dallas - BeltWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time Job Exempt No

This role will provide maintenance of the computer desktop and laptop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal Help Desk. The role will be responsible for administration and internal support of PCs, printers, servers and related equipment. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations. Responsibilities: 80% Resolve computer support problems Provide helpdesk support and resolve problems to end user's satisfaction Maintain communications with customers during the problem resolution process. Monitor and respond quickly and effectively to requests received through the IT help desk Monitor email and ticket tracking system for tickets assigned to the queue and process based on priority Modify configurations, utilities, software default settings, etc. on user workstations Utilize and maintain the helpdesk tracking software Train computer users Perform user on-boarding and off-boarding Install, test and configure new workstations, peripheral equipment and software Maintain inventory of all equipment, software and software licenses Report issues needing escalation Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups and OUs in Active Directory Perform timely workstation hardware and software upgrades as required 10% Help Desk documentation, records and procedures Create, review and update Help Desk documentation as assigned. Review and recommend modifications to procedures. 10% Training and Quality Improvement Maintain in-depth knowledge of supported products and services Key Competencies Team player Excellent customer service Ability to be self-directed Planning & Organizing Problem Solving Time management

Now Hiring | Hybrid - Dallas, TX | 6-Month Contract (with possible extension) Duration: 6 months + possible extension Candidate Eligibility: USC & GC candidates only Job Summary We're seeking an experienced Blue Yonder WMS Support Consultant to provide L2/L3 production support for a major food & beverage organization. This hybrid role requires availability for critical onsite visits, including travel to delivery centers and warehouse locations as needed. Ideal for professionals who excel in fast-paced, SLA-driven environments. Must-Have Skills Strong, hands-on experience with Blue Yonder WMS (Discrete preferred) Proven background in production support with strict SLA adherence Ability to manage P1/P2 high-severity incidents, including after-hours support Exceptional communication skills and ability to lead technical conversations Flexibility for emergency onsite travel Key Responsibilities Deliver L2/L3 production support for Blue Yonder WMS Handle P1/P2 incidents and meet SLA expectations: P1/P2: 15-minute response | 2-hour resolution P3: 15-minute response | 8-hour resolution Act as the primary point of contact for technical incident resolution Troubleshoot application issues and coordinate with cross-functional teams Support critical warehouse operations with onsite visits as required Lead discussions with client teams to drive issue resolution 📩 Interested? Apply now or DM us to explore this opportunity! You can share profiles at ******************** OR Call us on *****************

Title: Jr. System Support Analyst MUFG Investor Services is part of the Mitsubishi UFJ Union Financial Group (MUFG), one of the largest financial groups in the world. As such we are dedicated to providing our clients with the top-quality service and our employees with a rewarding career. To our clients, we provide record-keeping, reporting and transaction management services to the Private Equity community. This includes overseeing fund administration across various asset classes including Merchant Banking, Venture Capital, Real Estate and Fund Related Investments which includes fund of private equity funds, secondary funds and co-investment funds. MUFG also provides customized reporting, analysis and transaction management for foundations, pension plans and other private equity investors interested in a consolidated view of their entire alternative and traditional investment portfolio. To our employees we offer a stimulating environment where they can grow as a professional and develop long term careers, not just another job. To this end we ensure our professionals have the support to achieve their career development and goals including professional certification reimbursement programs. In addition to competitive salaries, a casual work environment and an excellent benefits program we give our employees the chance to give back to the community through our social service activities. We celebrate our employee's successes and believe successful employees lead to successful businesses. If you take pride in your work and want to take pride in your employer- contact us. Job Description: MUFG is seeking a System Support Analyst with a strong accounting and/or financial background to join our team. This growth-oriented position will have the primary responsibility of supporting the applications used by MUFG. This individual will be responsible for responding to user submitted tickets, processing the ticket's request, and working with the business and/or technology to facilitate any testing or answer any questions under the direction of the Sr. System Support Manager. An understanding of current accounting principles and how they are applied to the accounting and financial reporting of Private Equity Fund of Funds is strongly preferred but not required. Responsibilities: Reviewing and processing user submitted tickets in a timely manner. Research and resolve application issues as directed by the Sr. System Support Manager. Ensure user submitted help tickets have the appropriate documentation attached to the ticket as directed by the Sr. System Support Manager. Ensure user submitted help tickets have been resolved and closed appropriately Review and update user documentation describing the “best practices and processes” for using the system under the direction of the Sr. System Support Manager. Maintain a working knowledge of current accounting principles as they pertain to Private Equity and the systems used by MUFG. Perform user access reviews for applications used by MUFG. Maintenance and support of daily operations related to applications used by MUFG. Technical Skills: Strong Excel and analytical skills. Knowledge of Vlookups, pivot tables, and table functions. SQL Server Management knowledge and experience preferred but not required. Requirements: College degree with a major in Accounting, Finance, Management Information Systems or related field. Minimum GPA of 3.0. One or two years of relevant work experience required. Proactive, resourceful, strong work ethic, team player. Ability to manage and reorganize competing priorities. Excellent communication skills, both written and verbal. Knowledge of Private Equity, Investran, ServiceNow, and/or eFront Applications is preferred.

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Hybrid: Dallas, TX Server Ops: Install, patch, and administer Alation platform (upgrades, backups, HA/DR). Linux/Unix: Expert management via Unix shell (SSH); service and process control. Azure: Manage VM hosting, network security, and resource optimization in Azure. Configuration: Utilize Alation administrative utilities (e.g., alation_conf). Governance: Configure and enable end-to-end data governance features (MDE, QLI, Policy Center). Security: Implement and maintain SSO and granular access control. Alation Data Catalog Sever Management, Connector Configuration and Testing Importing the technical metadata for various sources Setup of users, groups, notification services etc. in Alation Other technical activities in Alation towards Alation adoption by BUs Pay: The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 - $145,000. In addition, you may be eligible for a discretionary bonus for the current performance period. Benefits: As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation. Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Fractal Doesn't offer any sponsorship at this time.

To apply, you must take this assessment: ******************************************************************* Reliable Technology Services is a Frisco, Texas based Managed IT Service Provider that builds enterprise class infrastructure, voice, and data networks for small and medium sized organizations. Reliable was founded in 2007 with a mission to provide superior technology solutions delivered with integrity by experts who excel at creating solutions for complex business problems, and to be a key player in the success of others. Reliable has employed a team of the best and brightest technology engineers and support staff in the DFW area. This position is a key member of Reliable Technology's Partner Success Team. The TIER 1 DESKTOP SUPPORT TECHNICIAN is responsible for performing technical service work at the client sites and remotely (from our Frisco office), identifying risk areas that the client needs to address, ensuring proper functioning of client computer systems, reporting work performed and findings to Reliable management and client point of contacts. The TIER 1 DESKTOP SUPPORT TECHNICIAN installs, troubleshoots, maintains, and uses a variety of computer systems, software, peripheral devices, servers, and network equipment. Significant interface with clients, third parties, and vendors is necessary for handling daily responsibilities. An attitude of responsibility for effective and efficient client service, respect for client, as well as company profitability is essential. Developing a keen understanding of Reliable Systems, Client environments, Service and Product Offerings, Vendor and Partner Programs and maintaining technical competency is essential to success. BENEFITS Paid Personal Time Off Paid Federal Holidays (7) Competitive Salary Professional Sporting Event Suites year round Activities + Outings (Family Atmosphere) Regular Reviews for Advancement Job Requirements TECHNOLOGY SKILLS Experience with installation, configuration, maintenance and management of the following: Active Directory Remote Access Windows Server software Distribution Microsoft & Office 365 Imaging Internet technologies: DNS, DHCP Asset Management QOS and VOIP configurations Ability to provide technical support by identifying, troubleshooting, and resolving problems with desktop systems, network, internet, and other computer technology Proficient with office equipment (computers, printers, fax, scanner) Proficient with Microsoft Office and standard user productivity tools General Requirements Work business hours 8 am - 5 pm; After-Hours as required to meet client needs Participate in On-Call (After-Hours) rotation Schedule flexibility to accommodate client needs Willingness work extended hours, nights and weekends Must be detail oriented and accurate Must have strong interpersonal and documentation skills Ability to interface effectively with others to foster a cooperative, team-based approach to problem resolution and/or project-based work is required Must have a keen sense of awareness for others needs and communication styles Ability to have fun in a fast-paced environment Strong ability to analyze data and make intelligent decisions Ability to identify when senior/management level assistance is needed Excellent communication skills, both written and verbal Excellent organizational skills and ability to adapt easily Ability to prioritize, multi-task, work around deadlines and adapt easily Must be able to work effectively and contribute value with limited direction Valid state-issued driver's license and functional vehicle Willingness to travel in and around the DFW area General Responsibilities CUSTOMER CARE Quality customer service is a top priority. Respect for the customers, employees and all other stakeholders, coupled with professional and ethical behavior at all times is a requirement Proven experience showcasing accuracy, analytical abilities, ethics, and values Ability to provide product and service information, and suggest products or solutions for sales Ability to successfully balance the needs of the customer and the needs of Reliable Build relationships with customers to establish and maintain trust, credibility, and respect Ability to remain professional, confident, courteous and patient at all times TEAMWORK Build relationships with coworkers, including members of other departments, to get results Build relationships with customers as though Reliable were a member of the customer's internal technology team Offer ideas for process improvement and maintain procedural documentation Engage in excellent communication, documentation and record keeping KNOWLEDGE & LEARNING Regular desire to take on new challenges with the goal of expanding your individual knowledge, skills, and abilities Engage in training and educating other team members to facilitate growth and learning for all team members Actively seek out methods for expanding your knowledge and skills beyond company provided or company mandated learning initiatives Actively seek out information on best practices and recommend new processes to improve efficiency DAILY TASKS Interact in a professional and courteous manner with Clients by Phone and In Person Promptly respond to client service requests and internal needs Evaluate and Prioritize Service Tickets with the help of service coordinator Attend daily huddles Complete service events and document resolution of Service Tickets Coordinate service events with network service staff, keep service coordinator informed Adhere to scheduled service events, keep calendar up to date & maintain communication with team Notify coordinator of emergency service visits if not immediately serviceable Maintain client information in Service Portal Ensure Service Ticket reporting; ensure & verify completion of service events Research, identify and configure equipment purchases for client and internal requirements Report client service or equipment needs to service coordinator or manager Complete timesheet record of work performed & expenses on a daily basis Ensure client service requirements are understood and accomplished, get timely help if needed Perform onsite and remote client service as assigned Report to assignments on time at the scheduled time Maintain accurate individual calendar, along with service coordinator scheduling Communicate with service coordinator and/or manager for scheduling and service requirements Ensure accurate and thorough documentation and reporting of Service Orders Ensure accurate client documentation in Service Portal Escalate complicated service matters immediately to senior engineer or service manager Escalate client satisfaction concerns Ensure an understanding of job objectives and billable vs. non-billable work, seek guidance from Service Coordinator or Manager as needed PERIODIC TASKS Attend weekly service meetings Assist with physical inventory and location tracking for internal assets, equipment and software Ensure responsible handling and organizing of service parts and equipment stock Notify service coordinator of any parts or equipment delivered or used for client purposes Correct or notify if documentation in client portal is inaccurate Perform research and stay current with new products and technologies Attain education and/or certifications as deemed appropriate for job requirements Participate in training events and webinars for service and product technologies Maintain knowledge of computer hardware, circuit boards, processors, chips and electronic equipment and necessary configuration requirements REPORTING STRUCTURE This position reports to the Network Services Manager and Service Coordinator. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential. HR matters will be handled by the Accounting Manager in coordination with the Network Service Manager. Tasks may be assigned and managed by other departmental managers. Coordination and communication to facilitate all client service needs is essential. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must periodically lift and/or move large, bulky and/or heavy items up to and exceeding 50 pounds and/or use a dolly to handle such items. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Job Type: Full-time Benefits: Paid time off Professional development assistance Application Question(s): Are you currently employed? What are your salary requirements? Have you ever worked for a MSP? If so, which one(s)? Experience: IT: 1 year (Required) Language: English Professionally (not casually) (Required) Ability to Commute: Frisco, TX 75034 (Preferred) Work Location: In person

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, billing inquiries, submits return merchandise authorizations, and promotes aftermarket sales. Answers telephone calls, and responds to emails, right faxes and voicemails within prescribed service levels. Documents, tracks, and provides accurate and timely follow through to customer inquiries. Relies on experience and judgment to plan and accomplish goals. Essential Duties and Responsibilities: Takes ownership of incoming calls from the end user community and provides one call resolution for ASSA ABLOY product lines. Properly enters customer information, documents and verifies customer orders, billing and shipping addresses for invoicing and tracking purposes. Responsible for follow-up on all issues, maintains quality assurance of tickets, monitors order status and backlogs for delayed orders. Performs front line troubleshooting of proprietary software for product lines and tests product hardware and software applications to resolve technical inquiries. Assigns tickets to the proper 2nd and 3rd level support teams, sales and field technicians. Escalates calls to appropriate departments and senior management as needed. Provides input on processes and assists with the development of standard operating procedures to gain efficiencies. Promotes Aftermarket Sales to contribute to revenue expectations of department and company. Assumes and performs other duties and responsibilities not specifically outlined herein. Projects a favourable image of ASSA ABLOY Hospitality, Inc. when interfacing with the outside community Rotation of on-call phone and pager for products lines after hours and weekends. Skill Requirements and Performance Criteria: Excellent phone and interpersonal skills with customers, peers and management Must be detail oriented, possess the ability to multitask, be able to organize and prioritize tasks and follow through on commitments. Technical aptitude to troubleshoot and analyze hardware and software issues. Adaptable to change Education and/or Work Experience Requirements: 2 to 3 years customer service experience or Technical Support experience in a fast paced environments. 1 to 2 years Desktop Support or Networking knowledge is preferred. High School graduate/GED with some desktop and/or technical interface experience. Associate Degree in electronics, preferred or equivalent work experience. Some college level course work up to a 4 year degree is desired. Industry certification preferred Software and Technical Skills: Experience with MS Office - Suite, Windows Vista, Window 2003 Server and Windows XP. Network knowledge, preferred. Knowledge of Navision is a strong plus or familiarity with other ERP systems. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to talk, listen and speak clearly on telephone. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 50,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

A client of Insight Global is looking for a part-time Support Specialist to join their team to support a team of ~25 individuals with administrative/technical tasks. The position will start at 16 hours/week with opportunity to increase in the future to a potential full 40 hours/week. This is a contract position slated for a 6-month duration, however there is opportunity to extend the contract. The position will be on-site Tuesday-Thursday from 9am to 4pm. If you are currently a university student, class schedules can be worked around as long as you are able to get to a minimum of 16 hours over the 3 day working week. Compensation for the role is $20/hr with the option to enroll in health, dental, and vision benefits.

IT Support Analyst - (Part-Time) Fort Worth, TX Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry. We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services. Our Core Values: TRAITS Trust, Respect, Accountability, Integrity, Teamwork, and Safety. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desktop and printer issues. Outlook issues. Mobile device issues - tablets/smartphones/other technology. Information Technology (IT) Helpdesk - Lansweeper. Voice over Internet Protocol (VOIP). Badging to enter and exit building. Comcast and Century Link requests and issues. Document policies and procedures. Keep our IT information current - exchange, active directory, and similar. Onboarding and exit processes - setting up and wiping computers. Manage and support Smartphone Apps. Microsoft licensing. Special IT projects assigned by Controller. Roles and Responsibilities: Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system. Troubleshoot and resolve hardware and software issues on laptops and mobile devices. Perform password resets and account management across multiple systems. Assist with device setup, configuration, and deployment. Support Microsoft 365 applications and basic administration tasks. Document issues and resolutions in the ticketing system. Collaborate with IT lead on projects and infrastructure improvements. Requirements Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required). Reliable transportation and a valid driver's license with a good driving record. Ability to work under 30 hours per week. At least 1 year of IT experience or currently enrolled in an IT-related degree program. Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting. Strong communication and problem-solving skills. Preferred Qualifications Familiarity with Microsoft 365, Intune, and other Azure products and services. Experience with ticketing systems. Exposure to networking concepts and device setup. Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Help Desk Technician paying $60,000 annually. Responsibilities: Provide daily help desk and desktop support for warehouse and office employees. Build, configure, and deploy approximately 20 laptops per month, with training/support from the Senior Help Desk Technician. Support and maintain a broad range of hardware, including: Dell PCs/workstations, monitors, and full workstation setups Zebra printers, label printers, and weight scales Copiers and general office equipment Warehouse shipping station equipment (small-factor Dell machines, scan guns, scales, label and invoice printers) Provide support for the Koerber Warehouse Management System (formerly Infosis). Manage Office 365 user administration and Dialpad phone number setup. Perform basic Active Directory tasks, including user creation, disabling accounts, and GPO group modifications. Install and support software such as CrowdStrike and N-able for remote access and device management. Manage account terminations and access disablement for departing employees. Use UPS/Canvas Ship systems for warehouse and user support needs. Provide light networking support, including simple router fixes, access point installation, and switch/camera troubleshooting. Support approximately 25 total workstations across administrative and warehouse environments. Team & Collaboration: Reports to the Director of IT Infrastructure (based in Kansas City, MO). Collaborates closely with a Senior Help Desk Technician (Maryland) and Systems Engineer. Functions as the primary IT resource in Texas, working within a small but highly collaborative multi-location IT team. Requirements: 2-3 years of IT support or help desk experience. Strong knowledge of PC hardware, Windows environments, and common troubleshooting workflows. Ability to learn proprietary systems quickly; warehouse systems experience is a plus. Comfortable working independently as the only on-site IT support presence. Ability to travel occasionally to other warehouse locations if needed. AimHire is an Equal Opportunity/Affirmative Action Employer.

About the Role We are a rapidly growing merchant services company seeking a skilled IT & Cybersecurity Specialist to oversee and support the full scope of IT operations across multip business locations. This is a high-impact role requiring a hands-on, solutions-driven professional with direct experience supporting fast-paced call center and sales-floor environments. You will safeguard our infrastructure, support users across multiple sites, and ensure all systems remain secure, compliant, and optimized for high performance. What You'll Do Manage the full IT infrastructure, including cybersecurity, network oversight, data management, and technology strategy/planning. Provide onsite and remote IT support across multi-site environments, including call centers and administrative offices. Install, configure, and troubleshoot hardware, software, networks, VoIP systems, printers, and user devices. Monitor system performance, address outages, and respond quickly to escalated or urgent IT issues. Administer firewalls, VPNs, MFA, endpoint protection, and access controls. Ensure PCI-DSS compliance and adherence to internal cybersecurity and data protection policies. Conduct proactive audits, identify vulnerabilities, and execute remediation plans. Manage user access, onboarding/offboarding permissions, and account provisioning. Oversee backup procedures, disaster recovery strategies, and system hardening initiatives. Train staff on cybersecurity best practices across all locations. Coordinate with external vendors, ISPs, software partners, and hardware suppliers. Maintain IT documentation, asset inventory, system configurations, and incident reports. What You Bring 3-5 years of IT support, cybersecurity, or infrastructure management experience (multi-site required). Experience supporting call centers and sales-floor environments is required, including troubleshooting workstations, networks, VoIP systems, headsets, and connectivity in high-volume settings. Background in merchant services, payment processing, fintech, or PCI-regulated environments is highly preferred. Strong technical proficiency in: Network administration & firewall management VPNs, endpoint protection, MFA Microsoft 365 / Google Workspace Cloud tools and remote-access technologies Solid understanding of PCI-DSS and data security standards. Ability to diagnose and resolve complex technical issues quickly and independently. Strong communication skills with the ability to support both technical and non-technical staff. Ability to travel locally between sites as needed. Preferred (Not Required) Certifications such as CompTIA Security+, Network+, A+, CySA+, CCNA, or similar. Experience developing IT or cybersecurity policies and frameworks. Why Join Us High-impact role overseeing IT and cybersecurity operations across multiple sites. Opportunity for career growth within a rapidly expanding organization. Supportive leadership and a collaborative team culture. Competitive compensation and long-term stability.

Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization s computer users about basic and specialized applications. Detailed Description • Provide IT training and orientation for new team members. • Support day-to-day operations and provide customer support. • Install, configure, support, and maintain hardware and operating system solutions. • Placing hardware orders, asset management. • Define and implement core system hardware and operating system solutions. • Define, in conjunction with Business Groups and IT Engineering Team, functionality required to support business strategies. • Create system documentation, testing, training, and post-deployment assessments. • Communicate changes to client environment, policy, and project testing to the IT Team. • Maintain systems with the current Windows PC OS, and software, firmware patches, and upgrades. • Maintain standards of operations, such as inventory, naming standards, and configurations. • Communicate system status and coordinate maintenance activities. • Monitor the environment for potential system issues and resolve appropriately. • Adhere to the change management process for any planned maintenance, or when potential issues are identified. • Ensure the operational health (Security, Availability, Performance, Interoperability and Reliability) of core computing resources. • Adhere to established processes and policies. • Provide basic conference room and AV support. Continually work to improve operations. • Identify service improvement opportunities. • Adhere to established service and operational level agreements. • Evaluate and test new software for compatibility with the computing environment. Provide system security and access. • Partner with service providers and other IT teams to maintain user accounts, login scripts, user profiles, group additions, and renames. • Adhere to security policies for all managed services. • Respond to automated notifications regarding noncompliance of client systems. If you're interested in this opportunity, please send your updated resume to *********************. We look forward to connecting with you!

About Us: At DivergeIT, we're recognized for our innovative approach to IT consulting and managed services. We help organizations navigate digital transformation by delivering tailored technology strategies that drive business growth. We're seeking a highly skilled and motivated Systems Administrator to join our dynamic team and further our commitment to excellence. Why Join DivergeIT? At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued, and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications. What is the job like? Consult with clients on their initiatives, provide Tier 3 Support, and special projects. Provide Tier 3 Support for internal DivergeIT Teams across multiple client platforms. Provide Technical Leadership to the Systems Operations Center and other teams. Lead Crews formed to resolve complex technical issues. Interact with Microsoft Advanced Support. Administer and improve internal systems tools to improve operational support and compliance. Act as Senior Technical lead on Security related incidents across a large client base. Experience Experience with designing and implementing networks with routers, switches, and multiple VLANs Experience with implementing Active Directory environments from scratch Powershell experience Experience with client / server environments in Windows / SQL What are the requirements? 5 Years of Systems Engineer experience (At least one Microsoft Expert certification within past 3 years) Microsoft 365 expert (preferably with M365 Administrator Expert certification) Microsoft Azure Fundamentals (AZ-900) Preferred Microsoft Teams Configuration and Optimization Experience Microsoft Defender (M365, Cloud & Endpoint) resolution background Strong Network knowledge (preferably within Meraki systems) and various SMB firewall platforms Proven background in virtualization technologies (e.g. Hyper-V, VMWare, etc.) RMM and Network Tools Automation and Powershell scripting background Benefits include (once eligible): Health Insurance Dental Insurance Vision Insurance Unlimited PTO 401(k) with a matching program

Base Comp: 120-180K base (Flexible Compensation) We're hiring an Network Security & IT Systems Engineer for a Fort Worth-based private investment firm. This role combines hands-on systems administration, network & security engineering, and strategic problem-solving, with a focus on clear communication across technical and non-technical teams. You'll join a small, collaborative group that values initiative, ownership, and creativity. If you're technically sharp and eager to make an impact in a fast-paced environment, we'd love to hear from you. Responsibilities: Design, maintain, and troubleshoot LAN/WAN, VPN, wireless networks, and Windows-based server environments; lead infrastructure projects including storage, virtualization, and automation. Develop scripts to streamline tasks, manage endpoint protection, disaster recovery, backups, and access controls to ensure system integrity. Exploring and integrating AI solutions into workflows and infrastructure. Skills & Experience Required: Targeting 2-5+ years of related hands-on experience Bachelors Degree with 3.25+ GPA Operating in a Windows-based environment - Microsoft Azure, Office 365, SharePoint Familiar with Cisco, PowerShell, SQL, Azure Open AI If joining us sounds like where your next chapter career-wise begins, apply today! Please apply through the advert and feel free to email me directly at for any specific questions regarding the role.

Local growing TEAM is looking for a Systems Engineer that will wear many hats! This is a hybrid role and comes with alot of opportunity for growth! What You'll Do: - Tier 2 & 3 escalation for support (employee & corporate application) related issues - Troubleshooting and management of user provisioning processes and applications in brand focused Okta orgs - Systems engineering, administration and projects within Google, Okta, Slack, JAMF, Workspace One, - Technical onboarding and ongoing support of users in multiple offices and countries - Update and maintain computer and mobile device management policies in Jamf/Ivanti/Workspace One - Diagnose, troubleshoot, research complex employee and platform issues - Hardware deployment, software installation and maintenance of user machines - Configuration and support of Zoom rooms and other AV equipment - Asset tracking and inventory management - Communicate highly technical information to both technical and non-technical personnel - Assist in determining where systems, infrastructure, automation and workflows are needed - Work with key stakeholders and end users to identify and implement new processes and technologies - Work closely with the international Business Technology team on portfolio-wide projects What You'll Need: - 5+ years of experience in end user IT and infrastructure support, Windows environment - Good documentation and communication skills via Email, Jira, and Slack - Attention to detail and ability to follow direction - OS Experience: MacOS, Windows 10, iOS, Android - Software Platforms: Okta, Google Workspace, Zoom, Slack

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************* Job Title: Glassbox System Engineer Work Location: Dallas, TX (Onsite) Roles and Responsibilities: We are seeking a Glassbox Systems Engineer to manage and optimize the Glassbox platform within a secure multidata center environment. This role focuses on system administration application hosting troubleshooting and performance tuning not analytics or application onboarding The ideal candidate is a self-starter with strong technical expertise and problem solving skills Key Responsibilities Install configure and maintain Glassbox systems in Linux environments Manage Java application hosting and ensure high availability and performance Develop and maintain automation scripts for deployment and system tasks using Shell Python Perl or BladeLogic NSH Implement and troubleshoot TLSSSL certificates and connectivity issues Perform advanced network troubleshooting using tools such as ping nslookup traceroute and curl Collaborate with system administrators network engineers and other stakeholders to deliver integrated solutions Monitor system health and proactively resolve performance or stability issues Document processes configurations and troubleshooting steps for operational efficiency Required Qualifications Strong grasp of network protocols HTTPS TCP and web debugging Wireshark Chrome DevTools Load balancing and data analytics Strong Systems administration skill in a large environments Proven Practical experience with HTML JavaScript DOM manipulation and browser behavior Understanding of web analytics AB testing and data instrumentation concepts Working understanding of version control and automation systems Bitbucket Artifactory Blade Logic Handson experience with Linux system administration and shell scripting Strong background in Java application and Nodejs hosting on Linux Expertise in scripting languages Shell Script BladeLogic NSH Python Perl Thorough understanding of TLSSSL certificate implementation and connectivity troubleshooting Strong debugging and analytical skills Solid network troubleshooting skills using standard tools Excellent communication and collaboration skills Ability to work independently and deliver complex solutions with minimal supervision Working knowledge of regular expressions Preferred Skills Experience with deployment tools such as BladeLogic Ansible Terraform Puppet Chef AutoSys Familiarity with secure multidata center environments and firewall rule basics Handson experience with Glassbox and other monitoring tools eg Tealeaf Splunk SiteScope Knowledge of performance tuning and capacity planning for enterprise systems Exposure to CICD pipelines and DevOps practices Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: • Comprehensive Medical Plan Covering Medical, Dental, Vision • Short Term and Long-Term Disability Coverage • 401(k) Plan with Company match • Life Insurance • Vacation Time, Sick Leave, Paid Holidays • Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

Systems Engineer - IV Duration: Contract We are seeking a highly skilled Systems Engineer - IV to join our team in Irving, Texas. This is a fully in-office position requiring presence in the office 5 days a week. The ideal candidate will have expertise in prompt engineering, GitHub Copilot, AI LLM/SLM building and fine-tuning, and core API development using AI skills. The role involves leveraging AI capabilities to enhance code development speed and quality. You will be responsible for the design and development of medium to highly complex systems within the NSA architecture. This position also requires collaboration with IT and business partners to deliver NSA, MARVEL, and OMNI deliverables. Responsibilities: Design and develop medium to highly complex systems in NSA architecture. Collaborate with GTS and business stakeholders to implement business requirements. Work closely with business owners and subject matter experts on requirements gathering and design. Implement Agile practices on all project and development work. Ensure system reliability, scalability, and adherence to best security practices. Develop and deliver high-quality tested code in collaboration with a global team of developers. Drive the consolidation of tools and automation of performance results and data. Work closely with the Quality Assurance team to ensure code quality and timely delivery of fixes for defects. Lead medium to large-sized projects using both offshore and onshore resources, providing guidance to junior staff members. Provide technical direction on solutions for various interfaces and APIs for internal and external systems. Act as a technical SME for the eCommerce system and lead development teams. Qualifications: Bachelor's degree in computer science, software engineering, or a related field, or four or more years of work experience. Six or more years of relevant experience demonstrated through work, military experience, or specialized training. Experience in Java 8 reactive programming. Knowledge of Spring Boot framework and its various modules. Experience with REST services using JSON structures and methods like GET, POST, and PUT. Experience with PNO layer and Cassandra DB. Proficiency in Microservices, AWS, Docker, Kubernetes containerization, EKS, and GraphQL. Experience with DevOps tools such as GIT, Jenkins, JIRA, Ansible, and Test-Driven Development tools (e.g., JUnit, Selenium, Sonar, Kibana, Grafana). Experience in designing, developing, and troubleshooting API proxies. Knowledge of service-oriented multi-tier applications. Ability to manage multiple assignments and deliver integrated roadmaps for system maintenance and development. Superior written and oral communication skills. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $60 - $65 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

A growing cybersecurity focused MSP in the Denton area is seeking a Systems Engineer Tier 2.5 to support continued client growth and help deliver infrastructure improvements across Microsoft cloud and on prem environments. This position is well suited for an engineer who enjoys a mix of escalations, discovery work, and steady project execution while working closely with senior technical leadership. What You Will Do • Participate in technical discovery, requirements gathering, and gap analysis across client environments • Implement improvements within Microsoft 365, Azure, Intune, and Entra ID • Support project work such as migrations, server refreshes, virtualization updates, and security hardening • Handle escalations involving Windows Server, Exchange, identity, and connectivity issues • Assist with scoping, documentation, and project planning in partnership with senior engineers • Maintain organized documentation and follow established standards and best practices What You Bring • MSP experience required • Experience with Windows 10 and 11 and Windows Server 2016, 2019, and 2022 • Knowledge of Microsoft Exchange 2016 and 2019 • Strong experience with Azure, Microsoft 365, Intune, and Entra ID • Experience with Hyper V, VMware, and ESXi • Solid troubleshooting skills, clear communication, and good documentation habits Compensation and Benefits • Salary range $100,000 to $110,000 • Medical, dental, vision, and life insurance • Ongoing certification support and access to Microsoft cloud partner training resources

Job Title: Systems Engineer Job Level: Tier II, Levels 1-3 Department: Managed Services The Tier II Systems Engineer is responsible for maintaining the design, integrity, and resiliency of customer networks, servers, software systems, and cloud solutions. This technical role also handles escalations from the service desk team. Why IT GOAT? We are an actively growing IT Consulting company. That looks for self-driven team players who want to continue and grow themselves. If you are a tech-minded individual who wants to be rewarded with opportunities for growth and development, this is the place for you. IT GOAT provides employees health insurance at an employee cost of $0.00 per pay period, a 401(k) plan with company match, a $15,000 basic life and AD&D, paid vacation, holidays, sick leave, paid family leave, and many other available benefits. Why IT GOAT is the best place to work? Your career and growth are boundless. Unlike many companies, our people are put on long-term career plans to keep them moving on in their preferred fields. The ideal candidate will have strong interpersonal and organizational skills. They should be comfortable with multitasking and be able to budget their resources to meet the assigned tasks for their role. Applicants must live in the Dallas, TX area and be able to work in our Dallas HQ office. This is an in-office position so all applicants must have reliable transportation to and from home to client sites. Job Description: The Systems Engineer is responsible for maintaining the design, integrity, and resiliency of customer networks, servers, software systems, and cloud solutions. This technical role also handles escalations from the service desk team. Basic Functions: · Support relating to technical issues involving Microsoft, Apple, and Linux Operating Systems. · Support of customer networks, business applications, cloud solutions, and phone systems. · Support of virtual host platforms such as Hyper-V and VMWare. · Implement and support customer business solutions, and disaster recovery solutions. · Implement and support remote access solutions such as VPN and Terminal Services. · Create and update systems documentation. · Communicate with team and customers as required keeping them informed of incident progress, upcoming changes, and planned outage windows. Additional Duties and Responsibilities: · Improve customer service, perception, and satisfaction. · Ability to work within a technical service team and communicate effectively. · Develop in-depth knowledge of our solutions and how they relate to the customer experience. · Document internal and client processes and procedures. · All work must be documented in service or project tickets. · Maintain mailing lists and various online outlets to stay up-to-date on technology trends. Required Knowledge, Skills, Abilities: · Excellent Interpersonal Skills including listening, speaking, writing, typing, and customer service. · Ability to quickly diagnose technical issues. · Ability to multi-task and adapt quickly to change. · Solid understanding of support tools and techniques. · Self-motivated and passionate to learn more in order to provide better services to our clients. Education and Previous Experience: · Professional Technical Certifications from vendors such as Microsoft, Cisco, SonicWALL, VMWare, and CompTIA. · BA/BS in a computer related field or equivalent work experience. · At least 4 years of IT experience. Job Types: Full-time, Permanent Pay: $60,000.00 - $70,000.00 per year Benefits: Health insurance employee paid 401(k) matching Dental insurance Flexible spending accounts Vision insurance Health savings account Life insurance On-site gym and covered parking On-site car wash Company events 12 days earned paid time off Company holidays Company paid for certifications Professional development assistance Schedule: 8-hour shift Monday through Friday On call - occasional after hours and weekends Work Location: On-site