Technical support technician jobs in Arbutus, MD

MARYLAND GENERAL ASSEMBLY DEPARTMENT OF LEGISLATIVE SERVICES RECRUITMENT NOTICE Technical Support Analyst Information Technology Office (ITO) Office of Operations and Support Services (OOSS) Salary: $58,000 - $70,000 based on experience and qualifications. Application Deadline: December 23, 2025 Team Member Benefits: Click Here to Learn More Principal Duties: Provide technical assistance and support for issues related to computer systems, software, and hardware Perform annual hardware and software upgrades in a team environment and independently Identify technical problems with local area networks and wireless connections Effectively troubleshoot local and network printers Diagnose, troubleshoot, and resolve technical issues in person, over the phone, or remotely in a timely manner. Utilize Help Desk Management Application to track calls, tickets, and inventory Lift, unpack, pickup standard desktops, laptops, printers, and associated hardware and deliver to DLS offices within the complex Assist with special projects as needed Qualifications: Bachelor's Degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems, or other information technology related field required 4 years of experience working on technical support related principal duties listed above may be substituted for education requirement Excellent communication and customer service skills necessary to assist non-technical users with computer systems and applications Working knowledge of Microsoft Windows 11 and Microsoft Office 365 CompTIA A+ certification preferred; if not, must complete within one year of hire date Available to work overtime as required to meet legislative deadlines To Apply: Email Resume and Cover Letter to ********************* and include code 11-25. The cover letter should state the reasons for interest in the position, any relevant experience, and availability to begin work.

Key Responsibilities Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain MDM solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and MDM operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with MDM (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. No on-call required during contract (only 2 calls/year expected). Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other MDM platforms. Experience with endpoint management tools.

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio´n (Spanish) *Job Description:** *Airbus US ** Manufacturing Facility is looking for a Ground Support Technician to join our Manufacturing department based in ** Mobile, AL.** Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. ***Meet the team:*** The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. ***Your working environment:*** Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How we care for you: * **Financial Rewards: ** Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”). **Work/Life Balance: ** Paid time off including personal time, holidays and a generous paid parental leave program. **Health & Welfare:** Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. **Individual Development:** Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. **Your challenges:*** *Primary Responsibilities:** 1. Crane Operations: 60% • Overhead crane operations in the Transshipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. 2. Aircraft Towing: 20% Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing. Ensuring aircraft system readiness and proper configuration aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training. 3. Logistics / Site Services: 15% Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. Operation of heavy equipment to support unloading of MCAs from sea jigs at heights offeet using articulating man lift or scissor lifts. Fueling activities for ground support equipment (GSE). Using portable fuel tanks. 4. Completion of Documentation/ Training: 5% Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. Notifies affected parties when clerical errors are discovered or documentation is incomplete. Using SOIs to perform each task assigned and documenting any discrepancies. Maintains accurate and up-to-date training records of EHS, SAP. Ensure required daily pre-operational inspections of GSE are completed. Additional Responsibilities: Housekeeping, Assistance with lifting/pushing/pulling, Etc. • Other duties as assigned. * *Your boarding pass:** Overhead, Crane. Aviation ramp operations. Heavy Equipment Operations. Logistic Operations. SAP experience preferred. * High School Diploma or equivalent Experience: 3 years of experience working with overhead cranes. 3+ years of experience working in aviation ramp operations. 3+ years experience working with heavy equipment. *Physical Requirements:** • Speaking: * Able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. • Equipment Operation: * Able to operate a wide range of tools and equipment including hydraulic lifts and arms. • Carrying: * Able to occasionally carry up to 70lbs/31.7kg while engaging in training, addressing production issues or as part of continuous improvement projects. • Lifting: * Able to occasionally lift up to 30lbs/14kg. • Pushing/Pulling: * Able to push/pull items in office areas and on the shop floor. • Sitting: * Able to sit for extended periods of time at the computer and in meetings. • Squatting/Kneeling: * Able to occasionally squat or kneel to retrieve or replace items. • Standing: * Able to stand for extended periods of time delivering information. • Travel/Mobility: * Able to travel overseas and domestically sometimes for extended periods of time and on short notice. • * Able to work outside hangers in changing locations. Able to work on movable lifts at the aircraft at a height of approximately 40 ft. Sometimes working in a ventilated fuel tank with a mask in a confined space. Able to enter a wing through a 9.8 inch by 17.7 inch oval opening. • Walking: * Able to walk through office and production areas, around flightline and airstrips and sometimes on uneven indoor or outdoor surfaces other business interactions. • Climbing: * Ability to climb stairs or ladders as required. • Visual: * Ability to visually inspect parts/components (read small numbers in either Vernier scale or other). *Take your career to a new level and apply* online * now!** This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Company:**** Airbus Americas, Inc. *Employment Type:* US - Direct Hire *Experience Level:* Entry Level *Remote Type:* On-site *Job Family:* Logistics ------ Job Posting End Date: 12.26.2025 ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

Network Deployment (Network Support) 2 Months Contract Washington, DC Hours of Coverage and Locations Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday. This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site. Deployment Scope, Activities, and Responsibilities The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices. Key Deployment Activities and Roles: Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management. Provider Summary of Obligations for Deployment Services: Scheduling resources and completing services per Installation Guide. Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates. Network Technical Skills Cabling Knowledge: Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a). Familiarity with different types of cables and connectors (RJ45, patch panels). Installation Techniques: Proficiency in running, terminating, and testing cables. Knowledge of best practices for cable management and organization. Testing and Troubleshooting: Experience using cable testers and other diagnostic tools (e.g., ethernet testers). Ability to troubleshoot common connectivity issues. Network Fundamentals: Basic understanding of networking concepts (e.g., IP addressing, subnetting). Familiarity with switches, routers, and other networking hardware. Safety Procedures: Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards). Soft Skills Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site. Attention to Detail: Precision in installation and testing to ensure compliance with standards. Communication: Ability to communicate effectively with clients and team members about technical issues and solutions. Time Management: Skill in prioritizing tasks to meet project deadlines efficiently. Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges. #LI-CGTS #TS-3262

Title: Lifecycle Refresh Technician Type : Fulltime Responsibilities: Perform lifecycle refresh of workstations, including configure and image of workstations, peripherals, and related application software. Install, troubleshoot, and repair identified hardware problems and application software, as well as provide remote installation and support. Manage user accounts via Active Directory (AD), user exchange email boxes, and Outlook profile creation, and perform deployment, and provide support. Experienced in the use of Active AD consoles and managing devices and categories Push security patches and policies utilizing tools. Work with the Tier-3/4 imaging team for image and re-image of the workstations. Proficient in remote installations and configurations, internet connectivity, hardware troubleshooting, anti-virus installations, and detection and removal through tools. Proficient in utilizing tools such as SCCM, Bomger, and ServiceNow. Proficient in Tier 1, 2, and 3 helpdesk/troubleshooting support. Provide excellent customer service. Provide VIP support as needed. Provide onsite support and require to be on site five (5) days a week. Qualifications: Bachelor's degree and 5 years of relevant experience. ITIL V4, Microsoft, Cloud, and workstation-related certifications. Possesses or ability to obtain a Public Trust clearance.

Seeking a customer-focused Tier 2 Deskside/System Technician to provide on-site 7x24x365 deskside and systems support for the U.S. Nuclear Regulatory Commission (NRC). This role supports NRC end users-specifically NSIR users-at the primary site in Rockville, MD, with required travel to Mount Weather, Bluemont, VA as needed. The position operates in a fast-paced government environment and requires hands-on technical support, strong communication skills, and the ability to work under tight schedules. Key Responsibilities Serve as the primary on-site point of contact for Tier 2 deskside engineering and break/fix support for desktop and laptop devices. Provide non-disruptive deskside support for deployment of Windows 10 and Windows 11 configured hardware. Configure, deploy, maintain, and support laptops, desktops, thin clients, and mobile devices, including associated peripherals. Perform hardware and software procurement, deployment, asset control, and disposal activities. Maintain and support a high-availability environment using virtualization and redundancy best practices. Perform systems maintenance, including software upgrades, backups, recovery, and file maintenance. Review systems weekly for critical updates, including preparation for exercises and response to emerging threats. Provide on-call after-hours support for Production Operating Environment (POE) system issues as required. Support practice, mock, and real DR/COOP exercises on-site. Liaise with Tier 3 teams for changes, upgrades, and escalations. Document all incidents, resolutions, and activities in ServiceNow ITSM, meeting defined resolution-time standards. Escalate issues to leads or management when solutions are unclear. Provide guided hands-on network or system support for site-specific customer needs. Perform duties that may require heavy lifting and movement of IT equipment. Required Technical Skills Hands-on experience deploying Dell laptop and desktop devices using Windows 10 and Windows 11 images. Break/fix deskside support for end-user computing devices. Experience using ServiceNow ITSM for ticketing, CMDB updates, and documentation. Knowledge of Microsoft Office Suite. Strong analytical and troubleshooting skills, including diagnosing patch-related issues. Ability to ensure workstation compliance with security patches and requirements. Strong documentation skills for troubleshooting, failed patch deployments, and remediation reporting. Preferred / Nice-to-Have Skills Experience in: Software testing System administration IT operations Enterprise IT environments Patch deployment and validation Test automation frameworks Certifications (or proficiency toward): CompTIA A+ CompTIA Security+ CompTIA Network+ Microsoft certifications Ability to obtain ITIL 4 Foundation certification Qualifications & Experience Bachelor's degree with 3+ years of relevant experience, or equivalent experience in lieu of a degree. Excellent customer communication, organizational, and time-management skills. Comfortable working in a government on-site environment with no telework. Ability to travel as needed between Rockville, MD and Bluemont, VA. U.S. Citizenship or U.S. Permanent Residency required. Must be able to obtain and maintain an NRC Public Trust Security Clearance prior to start (process may take 1-4 months). Position is covered under the Service Contract Act (SCA) and includes required Health & Welfare provisions.

Apex Systems is currently hiring for a Service Desk Analyst with a leading federal program client in the government services industry. This role offers the chance to directly support a high-profile IT environment for a major federal agency, while gaining exposure to enterprise-level technologies. It's an excellent opportunity for someone looking to build a long-term career in IT, with strong potential for growth and internal promotion within the program. Qualified candidates will have the following experience and skills: Bachelor's degree and 2+ years of IT support experience OR 6+ years of equivalent experience Strong troubleshooting skills on Windows Operating Systems and Microsoft Office products Experience with ServiceNow and/or Remedy for incident and service request management Hands-on experience installing, upgrading, and removing software Advanced experience with Active Directory management and administration Familiarity with remote support tools (e.g., BOMGAR) for desktop and laptop troubleshooting Experience with patch management tools such as SCCM Location: Oxon Hill, MD Onsite expectation: Monday-Friday Pay range: $24.00/HR - $28.00/HR If you are interested, please apply here or email an updated copy of your resume to *********************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder. The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's. IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience working for a Managed Service Provider REQUIRED* In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines Experience with backup & disaster recovery Experience migrating clients over to the cloud Experience with VMware Experience with ConnectWise MCSE, MCSA, CCNA, AZ-400 a major plus IT Support Engineer (Tier 2.5) MSP Benefits: Salary: $80,000-$100,000 Medical, Dental, Vision insurance PTO + Company paid holidays 401k+ 3% match Employee growth plans & certification reimbursement Opportunity to work heavily in cloud technology

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

Optomi, in partnership with a leader in the non-profit industry, is seeking an experienced Senior Associate Network Operations candidate for their Arlington, VA location. Ther ight candidate will have mainframe experience (Preferably IBM z/OS), hands on IT operations / NOC experience, and Familiarity with Windows, Linux, and hybrid-cloud environments. Responsibilities: Monitoring & ObservabilityAdminister and optimize PRTG and other monitoring tools for infrastructure and application observability. Create and maintain alerts, dashboards, and reports to proactively detect performance issues. Act as first responder for system and application incidents, performing initial troubleshooting and triage. Document incidents, root cause analysis, and resolution steps for knowledge sharing. Administer Control-M workload automation across mainframe and distributed platforms. Monitor IBM z/OS mainframe and distributed systems for performance and availability. Perform system health checks, capacity analysis, and apply patches. Assist with hardware/software maintenance and vendor coordination. Qualifications Technical diploma/certificate or equivalent experience. 2+ years in IT operations or NOC environment. Hands-on experience with IBM mainframe (z/OS), Control-M, and PRTG. Familiarity with Windows, Linux, and hybrid cloud environments. Strong troubleshooting and analytical skills. Knowledge of application monitoring and observability principles. Excellent communication skills for incident updates and stakeholder engagement. Ability to work independently and in a team environment.

🚨 HIRING NOW: Service Desk Technician 🚨 🖥️ Onsite | Arlington, VA | Contract-to-Hire We're urgently hiring a hands-on Service Desk Technician to be the go-to IT presence in an Arlington, VA office. If you enjoy helping people, fixing issues fast, and being visible and trusted onsite - this role is for you. 💡 Why This Role Stands Out ✔ Immediate need ✔ Onsite, high-visibility role ✔ Fast interview process (1-2 interviews, same-day possible) ✔ Contract-to-Hire opportunity ✔ Personality & customer service > buzzwords 🔧 What You'll Be Doing Be the first point of contact for all IT support needs Provide full-time onsite support in a Dell + Microsoft environment Troubleshoot Windows, Microsoft 365, Outlook, Teams, and hardware issues Perform hands-on break/fix, device setup, and user support Deliver white-glove, customer-first IT support Build trust, solve problems, and win hearts & minds 🎯 What We're Looking For 2-3+ years in Service Desk / Help Desk / Desktop Support Strong experience with Dell hardware + Microsoft environments Excellent communication and people skills Someone who enjoys being onsite and hands-on Able to start immediately ⭐ This Is NOT 🚫 A remote role 🚫 A senior / strategic IT position 🚫 A “ticket-only” help desk job ✅ This IS a hands-on, people-focused IT support role where your presence matters.

As a Data Center Technician, you will be responsible for the physical installation, maintenance, and troubleshooting of infrastructure within our data center facilities. You will play a crucial role in ensuring the reliability and efficiency of our data center operations. Core Responsibilities: Install and maintain data center infrastructure including servers, racks, networking equipment, and storage devices. Perform structured cabling installations and maintenance to ensure optimal connectivity and organization within the data center environment. Diagnose and resolve hardware and cabling issues in a timely manner to minimize downtime and maintain uninterrupted operations. Conduct routine inspections and preventive maintenance activities to ensure the reliability and performance of data center equipment. Maintain accurate records of equipment installations, configurations, and maintenance activities for reference and audit purposes. Coordinate with other teams including network engineers, system administrators, and facilities personnel to support data center operations and projects. Follow industry best practices and standards for data center operations, including safety protocols and security measures. Respond to data center emergencies and outages as needed, including after-hours and on-call support. QUALIFICATIONS REQUIRED High school diploma or equivalent; technical certifications or relevant college degree preferred. Min 5 years or experience (preferred) Prior experience in data center operations, infrastructure installation, or related field. Proficiency in structured cabling techniques and standards. Strong troubleshooting skills with the ability to diagnose and resolve hardware issues. Familiarity with data center equipment including servers, switches, and storage devices. Excellent communication and collaboration skills. Ability to work independently and prioritize tasks in a fast-paced environment. Willingness to work flexible hours and participate in on-call rotation as needed. PHYSICAL DEMANDS: Ability to lift and move heavy equipment (up to 50 lbs). Comfortable working in confined spaces and at heights. Physical dexterity for cable management and equipment installation.

🚀 IT Support Technician (On-Site) - White Marsh, MD 💼 Collaborative Culture •📈 Long-Term Growth Wilmot Modular is growing - and we're looking for a people-first, tech-savvy, customer-obsessed IT Support Technician who thrives in an on-site, fast-moving, teamwork-driven environment. If you love helping people, communicating clearly, solving problems, and being part of a company where everyone supports each other… this might be your perfect fit . 💙 🌟 Why You'll Love Working Here: Wilmot is a company with a strong reputation for integrity, teamwork, and innovation. Here, you're not “just IT” - you're a trusted partner who keeps the operation running and supports employees across every department. 💬 People-focused culture: you'll collaborate daily and build strong internal relationships 🤲 Everyone helps everyone: a place where supporting teammates is appreciated 📅 Long-term mindset: we want someone who's looking to grow with us for years 🚀 Innovation encouraged: bring your ideas, strategies, and process improvements 🖥️ What You'll Do (Day-to-Day): You'll be the go-to on-site IT resource supporting our White Marsh HQ: 🔧 Provide front-line support for desktops, laptops, printers & networking 👋 Support onboarding/offboarding (hardware setup, accounts, A/V support, etc.) 🌐 Troubleshoot internet, email, Microsoft 365, business apps & device issues 📦 Maintain IT asset inventory + assist with equipment moves & changes 🎥 Support A/V systems for meetings & events 📋 Assist Customer Service, Operations, Project Management & Sales 🔍 Follow compliance standards & uphold company core values 📌 Partner with leadership to manage priorities & workflows If you enjoy being hands-on, visible, and constantly interacting with people - you'll thrive here. 🙌 ✔️ What We're Looking For: We'd love to meet you if you're… ✨ Extremely communicative ✨ Personable, friendly, and helpful ✨ Happy to work fully on-site ✨ A natural problem-solver with strong follow-through ✨ Reliable, honest, organized & self-driven ✨ Comfortable crawling under desks, lifting up to 40 lbs & being physically active ✨ Interested in growing your IT career over time ✨ Open to working in a flexible, collaborative, family-like environment Technical Must-Haves: 1+ year of IT support experience (or equivalent demonstrated skills) Experience with Windows, basic networking & Microsoft 365 Strong troubleshooting abilities Comfortable assisting both technical & non-technical users Nice-to-Haves: Experience in construction, modular, or manufacturing environments Familiarity with ticketing systems & IT asset management CompTIA A+ or similar certification 💰 Compensation $38.46-$39.90/hr, with flexibility up to $40.86/hr Full benefits package 📍 Location & Schedule On-site in White Marsh, MD (no remote options) 7 AM - 4 PM Occasional overtime/weekends depending on business needs 🚀 Ready to Be the Go-To IT Hero at Wilmot Modular? If you're a communicative, helpful, people-loving IT professional who wants stability, growth, and a place where you can truly make an impact - we'd love to meet you. 👉 Apply now and join a team where your work really matters!

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio´n (Spanish) *Job Description:** Airbus Helicopters* is looking for an experienced Production Support Agent (contract) to join our Maintenance & Repair (MAR) team based in* Grand Prairie, TX.* This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.* Perform a variety of tasks in support of MAR to help expedite the activities supporting the logistics and planning functions. *Meet the team:* From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen. *Your working environment:* A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges:* Coordinate movement of material: 50%* Distribute new inbound parts from DFW warehouse to appropriate carts or totes. Return material to DFW warehouse Transport assets to shipping area for outbound to DFW warehouse Help enforce product designated areas: planning space, in/outbound shipping, kitting... Manage discrepancies with received parts from DFW warehouse Manage incoming sub-contracts / processing - return to stock or production Manage outbound sub-contracts / final preparation, i.e. boxing, sealing, transport to Shipping area Coordinate return to customer of completed components: 30%* Insure outbound shipping is properly packaged in accordance with relevant instructions Complete documentation needed to facilitate the shipment of finished goods to either the end customer for the AHI stocks. Complete all SAP transactions required to make the part ready for return to the customer or return to AHI stocks. Maintains Inventories: 20%* Maintain inventory of materials in accordance with shop needs (consumable...). Ensure shelf life and First in First Out policies are maintained. Focal point for invoicing and good receipt communication Your boarding pass:* *Education:* Required High School diploma or equivalent Experience:* Required: * Minimum one (1) year related experience in material control Preferred: None Licensure/Certifications:* Required: * None Preferred: None Knowledge, Skills, Demonstrated Capabilities:* Required: Effective communication skills needed, both written and verbal Strong customer service focus Attention to detail / detail oriented Familiar with general office procedures and PC skills Preferred: Lean Practices Aviation knowledge U.S. person under ITAR requirements Travel Required: * 5% Domestic and International *Physical Requirements:** Onsite: 95% Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings on a daily basis. Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms on a daily basis. Speaking: able to speak in conversations and meetings, deliver information and participate in communications on a daily basis. Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts on a daily basis. Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs on a daily basis. Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs on a daily basis along with heavier parts and/or equipment on a frequent basis. Pushing / Pulling: able to push and pull some equipment and tools on a frequent basis. Sitting: able to sit for long periods of time in meetings, working on computer on a daily basis Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving occasionally. Standing: able to stand for discussions in offices or on production floor on a daily basis, and frequently for long periods of time. Travel: able to travel independently and at short notice between main facility in Grand Prairie and DFW warehouse location. Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces on a frequent daily basis. Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site *Equal Opportunity: ** *All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status** As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. NOTE: Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Company:**** Airbus Helicopters, Inc. *Employment Type:* Agency / Temporary *Experience Level:* Professional *Remote Type:* On-site *Job Family:* Assembly & Integration ------ Job Posting End Date: 01.16.2026 ------ Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .

Job Title: IT Support Team Lead - End User Ops Period: 09/15/2024 to 09/15/2025 - potential for extension Hours/Week: 40 hours Rate: $85/hour Contract Type: W2 only Scope of Services: The IT Support Team Lead - End User Ops will be responsible for leading and supporting the local IT team in providing comprehensive IT service desk and deskside support. This role involves overseeing technical end-user support operations, driving service and process improvements, and ensuring high levels of user satisfaction and operational efficiency. Role, Responsibilities, and Deliverables: Lead and support the local IT team in providing IT service desk and deskside support, ensuring efficient and effective technical end-user assistance. Identify opportunities for continuous service and process improvement initiatives related to enhancing the end-user experience. Manage, measure, and report on key performance indicators (KPIs), including user satisfaction and operational service level agreements (SLAs). Coordinate and deliver technical support for long-standing issues impacting the end-user experience, ensuring timely resolution and minimal disruption. Work closely with business teams on escalations, coordinating actions with other IT teams, and providing regular updates to senior leadership. Develop and maintain strong relationships with end-users, stakeholders, and IT teams to facilitate smooth communication and collaboration. Implement best practices for IT support processes, ensuring adherence to industry standards and organizational policies. Provide mentorship and guidance to IT support staff, fostering a culture of continuous learning and professional development. Education & Experience: Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Minimum of 5 years of experience in IT support, with at least 2 years in a leadership or supervisory role. Extensive experience in providing IT service desk and deskside support, including troubleshooting hardware, software, and network issues. Proven track record of driving service and process improvement initiatives in an IT support environment. Strong understanding of ITIL framework and best practices for IT service management. Excellent communication, interpersonal, and leadership skills, with the ability to work effectively with diverse teams and stakeholders. Proficiency in using IT support tools and systems, such as ticketing systems, remote support tools, and knowledge management systems. Ability to analyze data, generate reports, and present findings to senior leadership. Certification in ITIL, CompTIA A+, or related fields is highly desirable. Skills: Strong leadership and team management abilities Advanced problem-solving and analytical skills Proficiency in IT support tools and systems Excellent communication and interpersonal skills Ability to drive service and process improvement initiatives Strong understanding of ITIL framework and best practices Experience with managing KPIs and SLAs Ability to work effectively under pressure and meet deadlines High level of integrity and professionalism in handling sensitive information

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Insight Global is seeking a Senior Service Desk Analyst to join a lean IT team in Arlington, VA. The immediate need is to deploy and image laptops, support users across two locations, and drive improvements in customer service and mobile device management. The role is onsite during the contract period, with potential for hybrid flexibility upon conversion. This is slated as a 3-6-month contract-to-hire full-time position. *Candidates must be able to work on W2 without sponsorship now and in the future* Key Responsibilities: Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain Mobile Device Management solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and Mobile Device Management operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with Mobile Device Management (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other Mobile Device Management platforms. Experience with endpoint management tools. Work Environment & Schedule Team of 6, individual contributor (no mentoring/training responsibilities). 6-8 tickets/day; expected to take on a larger share to support current system admins. Contract period: 8-hour days (7:30-4:30 or 8-5, with 1-hour lunch). After conversion: Hybrid schedule (3 days onsite/2 remote), flexible hours. Career growth opportunities available; potential to advance in tech stack and leadership. No on-call required during contract (only 2 calls/year expected). Compensation: $35/hr to $43/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio´n (Spanish) *Job Description:** Airbus Commercial Aircraft is looking for an *Aerospace Customer Service Engineer (Contract)* to join our Engineering department based in Mobile, AL. You will be part of the Service Bulletin Customer Support team, whose mission is to deliver and support value added solutions to maintain continued aircraft airworthiness and improve Airbus customer's operations & profitability. This role provides overall support to the Service Bulletin business and liaisons with customers (airlines) to ensure the best decision is made for the interest of Airbus and its customers. *Meet the Team:* Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you're interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world. *Your Working Environment:* The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe. Your Challenges:* Develop and maintain a comprehensive understanding of Service Bulletins (SBs) across all Airbus programs. Facilitate communication and collaboration with program teams and other departments in Europe to ensure effective implementation of SBs. Gather and consolidate inputs from various stakeholders to make informed decisions regarding SB implementation. Participate in weekly follow-up meetings with European and local counterparts to discuss progress and address any issues. Demonstrate strong communication skills for engaging in remote or in-person discussions with customers. Analyze and prioritize airlines' input to make optimal technical decisions regarding SBs. Ensure alignment of work practices with other programs and adherence to SB processes. Provide support for internal and external improvement projects related to SB products, processes, and tools. Identify potential customer needs and expectations related to SBs and incorporate them into decision-making processes. Collaborate directly with Airbus teams (e.g., SB Production, Design Office, Customer Service Engineering) to facilitate effective communication and coordination. Capture and relay customer feedback to the Airbus Customer Service organization for continuous improvement initiatives. Support quality initiatives within the Airbus Customer Services organization. Report monthly results related to Key Performance Indicators (KPIs) to track performance and identify areas for improvement. Your Boarding Pass:* Bachelor's Degree in Engineering. (Mechanical, Aerospace, Electrical or Civil Engineering) ~1+ year experience in an engineering classification. 10% travel (Domestic and International) involved US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license), Authorized to work in the US. Proficiency with G Suite. Team oriented - ability to work as a member of a team with other departments locally and internationally. Ability to read/write/speak English. Ability to communicate effectively (written and verbal) with both internal and external customers in a professional manner. Demonstrates a high level of listening and speaking capabilities with all levels of management, internal and external. Demonstrates a refined approach to communication that resolves problems, facilitates consensus, and focuses on objectives. Displays model writing skills for others to emulate Demonstrates simple and effective ways to communicate. Able to represent Engineering in presentations at Airbus related activities. Basic technical knowledge on overall Service Bulletin process Preferred: Master's Degree in an Engineering discipline Minor in Computer Science Experience in the aircraft customer service field (Airline experience, MRO experience, Maintenance experience, etc.) Airbus experience with various Airbus programs (A380, A350, LR, SA, WB) Data analysis Physical Requirements:* Onsite or remote: 100% onsite Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings - part of daily job Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms - part of daily job Speaking: able to speak in conversations and meetings, deliver information and participate in communications.- part of daily job Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment - part of daily job Carrying: able to carry documents, drawings, electronic equipment up to 30lbs/14kgs. - part of daily job Lifting: able to lift documents, drawings, electronic equipment up to 30lbs/14kgs. - part of daily job Sitting: able to sit for long periods of time in meetings, working on the computer. - part of daily job Standing: able to stand for discussions in offices - part of daily job Travel: able to travel independently and at short notice. - as required based on job needs Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office areas including uneven surfaces. - part of daily job This role requires US Person status under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license) *This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.* Take your career to a new level and apply online now! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Company:**** Airbus Americas, Inc. *Employment Type:* Agency / Temporary *Experience Level:* Entry Level *Remote Type:* On-site *Job Family:* Structure Design & Integration ----- ----- Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .