Specialist - Technology Connection
Technical support technician job in New Orleans, LA
Technology Connection is the Tulane University owned and operated store that assists students, faculty, and staff with their personal and institutional hardware, software, and accessory purchases. Our partnerships and collaboration with university schools, departments, and administration allow us to provide you with tailored technology solutions and services to help support your success at Tulane. *******************************
The Technology Connection Specialist (TCS) will be responsible for providing prompt, courteous service, and sales support to all Technology Connection customers, both in person and via electronic communications, while at the same time assisting them with their computer and technology purchasing needs. The TCS will also provide support and assistance to Technology Connection staff with special projects and inventory management, as assigned.
The TCS will work in partnership with students, staff, and faculty, advising them how to use technology systems and devices to meet the requirements of their business and/or personal needs. The TCS must have a good understanding of hardware and software to effectively troubleshoot various systems problems as they arise.
* Above average working knowledge of both Mac and PC operations and networking.
* In-depth working knowledge and proficient use of MS Office desktop software applications.
* Strong written and verbal communication skills.
* Excellent organizational skills.
* Ability to efficiently manage multiple projects and assignments.
* Demonstrated ability to learn and adapt to new technologies in a fast-paced environment.
* Ability to establish effective professional working relationships with co-workers, customers, and technology store vendors and/or affiliates.
* Ability to successfully obtain required certifications including Apple SEED and ACMT within 120 days of hire date.
* Strong commitment to customer service.
* Critical thinking skills with the ability to successfully contribute Innovative ideas to improve and/or advance dally business operations.
* Customer friendly and outgoing personality
* Customer empathy and desire to assist others
* High School Diploma or Equivalent
* 3 years of professional desktop software and operating systems experience, and at least 2 years of retail sales or direct customer service experience
* Bachelor's Degree
* Experience in computer technology sales
* Inventory management experience
* Corporate purchasing experience
Computer Field Technician
Technical support technician job in Harahan, LA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Technical support technician job in New Orleans, LA
Job DescriptionSalary:
Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by
The Times-Picayune
for seven years straight. We are especially proud of this recognition as its based on feedback from our own team.
We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment.
Essential Duties and Responsibilities:
Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more.
Manage deployment for enterprise-level workstations and tablets.
Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers.
Work with users to clarify information and set proper expectations.
Report client or quality concerns to management.
Active Directory user management.
Collaborate with team members to support client needs and service delivery goals.
Other responsibilities as assigned.
Requirements:
Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted).
Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite.
At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+)
Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing.
Ability to lift and transport computers and IT equipment as needed
Valid drivers license, reliable transportation, and willingness to travel to client sites within the region.
Ability to prioritize tasks and manage time effectively.
Team-oriented mindset and customer-first attitude.
Completion of some college coursework in IT, computer science, or a related field (degree preferred).
Beneficial Knowledge:
Experience with current versions of Windows Server.
Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus.
Compensation & Benefits:
Competitive salary and performance-based bonuses
Medical, dental, and vision insurance
401(k) plan with company match
Paid vacation, sick leave, and holidays
Certification and mileage reimbursement
Professional development opportunities and company-sponsored events
Friendly, business-casual work environment
Additional Information:
This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.
Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Support Production Tech I
Technical support technician job in Luling, LA
Responsibilities
Ensure production area is safe to work, productive and has required inventory
Maintain production machines and equipment
Ensure equipment and work floor is clean, safe, and well-maintained
Required Qualifications
Strong Communication skills
Ability to follow instructions
Good organization skills
Forklift experience
Familiar with documents, including but not limited to bill of lading and packing slips
Basic computer skills
Preferred Qualifications
Current Zachry or Zachry ROF'ed employee.
Knowledge of production
Problem Solving Skills
Physical Requirements
Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
Auto-ApplySupport Production Tech I
Technical support technician job in Luling, LA
Responsibilities * Ensure production area is safe to work, productive and has required inventory * Maintain production machines and equipment * Ensure equipment and work floor is clean, safe, and well-maintained Required Qualifications * Strong Communication skills
* Ability to follow instructions
* Good organization skills
* Forklift experience
* Familiar with documents, including but not limited to bill of lading and packing slips
* Basic computer skills
Preferred Qualifications
* Current Zachry or Zachry ROF'ed employee.
* Knowledge of production
* Problem Solving Skills
Physical Requirements
* Employee will be required to adhere to large amounts of standing, walking, bending, squatting and lifting. Will talk and hear to communicate. Will use arms and hands to signal, grab, hold, turn, push, pull objects, materials, controls, and tools. May be required to lift, carry and move up to 50lbs. Will work at heights, climb ladders and stairways, work off platforms and man lifts, and may occasionally work out on an open structure using the appropriate fall protection requirements. Will be required to wear personal protective equipment (PPE) including but not limited to hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves, and leather work boots.
Auto-ApplyDynamic PC Support Techician
Technical support technician job in New Orleans, LA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support technician job in New Orleans, LA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT Coordinator
Technical support technician job in New Orleans, LA
Job DescriptionDescription:
Position Type: Full-time, Exempt; Benefits eligible
(This position is within the National Organization of Legal Services Workers, International Union UAW 220.)
Reports to: Executive Director
Why Join Us? Disability Rights Louisiana (DRLA) is the state's federally mandated Protection and Advocacy system, working to protect, empower, and advocate for the human and legal rights of people with disabilities and seniors. The IT Coordinator is a cornerstone of that mission, ensuring staff across the state have reliable, secure, and accessible technology to support effective legal advocacy.
If you are a mission-driven IT professional who enjoys solving problems, supporting end users, and partnering with vendors to keep systems running smoothly, DRLA invites you to apply. The organization values diversity and strongly encourages individuals with lived experience, members of underrepresented groups, and bilingual candidates to apply.
Summary/Objective: The IT Coordinator supports Disability Rights Louisiana's technology operations by maintaining core systems, assisting staff with day-to-day technical needs, ensuring data accuracy within DRLA's case management database, and coordinating directly with DRLA's third-party IT provider. This role provides hands-on support for staff across DRLA offices, as well as remote and field-based employees, ensuring systems run effectively to support DRLA's statewide advocacy mission. The IT Coordinator is not responsible for developing IT policy or managing cybersecurity strategy but plays a key role in implementing established protocols, supporting secure technology use, and ensuring timely resolution of IT issues.
Essential Functions & Responsibilities:
Systems Administration & Database Support
Maintain and update DRLA's case management database, including user permissions, data accuracy checks, and basic configuration changes
Support system integration needs by coordinating updates or adjustments with Third Party IT Provider or other vendors.
Assist with onboarding/offboarding tasks such as account creation, access setup, and equipment assignment.
Monitor system performance and escalate issues requiring vendor-level intervention.
Vendor Coordination
Direct all hardware, software, connectivity, email, mobile device, printing problems, and security-related concerns to Third Party IT Provider.
Coordinate all IT service requests, tickets, and escalations to Third Party IT Provider and track follow-up until completion.
Communicate system needs, outages, or user issues clearly and promptly to Third Party IT Provider.
Assist with scheduling vendor-supported updates, installations, or system maintenance windows.
Maintain documentation related to vendor requests and outcomes.
General Responsibilities
Support implementation of DRLA's privacy, data protection, and cybersecurity protocols as established by DRLA leadership and Third Party IT Provider.
Create simple, user-friendly guides for staff on key systems, tools, and processes.
Maintain updated documentation of internal processes, instructions, and system changes.
Offer annual or bi-annual refresher training sessions when tools or workflows change.
Maintain an organized inventory of equipment, devices, and accessories.
Assist with equipment setup for meetings, presentations, and remote collaboration.
Perform other duties and projects as assigned.
Requirements:
Education, Experience, & Qualifications
Bachelor's degree in Business, IT, or a relevant field required.
Minimum 2-3 years of experience providing IT support, database management, or systems administration in an office or nonprofit environment.
Experience collaborating with third-party IT vendors or managed service providers (MSPs).
Working knowledge of cloud-based systems such as Google Workspace and case management software. Sage experience preferred.
Familiarity with secure computing practices, AI, and data privacy protocols.
Strong troubleshooting, problem-solving, and customer service skills.
Ability to communicate technical concepts clearly to non-technical staff.
Work Environment & Demands:
Physical requirements include the ability to lift up to 25 pounds occasionally.
May involve standing or walking for extended periods while some tasks may require bending, stooping, or reaching.
Regular use of standard office equipment such as computers, phones, and various digital devices.
Capacity to perform repetitive tasks; read, analyze, and interpret data; maintain visual attention and mental concentration for significant periods of time.
Work Authorization: Must be currently authorized to work in the United States for any employer.
Equal Opportunity Employer Statement: Disability Rights Louisiana values diversity among our employees and is an equal opportunity employer. We hire without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other protected characteristic. DRLA endorses and supports the Americans with Disabilities Act (ADA) and is committed to providing reasonable accommodations to qualified individuals.
IT Field Support Technician_Harahan
Technical support technician job in Harahan, LA
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Auto-ApplyIntern/Co-op - Information Technology (Summer 2026)
Technical support technician job in Garyville, LA
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions.
MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions:
Business Systems Analysis Intern:
Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties.
Cloud Engineering Intern:
Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions.
Cybersecurity Intern:
Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks.
Infrastructure Engineering & Operations Intern:
Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements.
Software Development Intern:
Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment.
Qualifications:
* Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines
* Strong academic performance
* Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
* Concurrent enrollment in a degree seeking program throughout duration of experience
* Military experience a plus
* Min - $24.95 per hour/Max - $31.19 per hour
* We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay, Ohio
Additional locations:
Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas
Job Requisition ID:
00018342
Location Address:
539 S Main St
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
Auto-ApplyIT Support Center Specialist - Support Desk Level I
Technical support technician job in Metairie, LA
Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member)
Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical prowess to provide Tier I support to our esteemed clients and protect their networks from the dark side.
Responsibilities:
Answer incoming customer support calls and follow them to completion like a Jedi mastering their lightsaber techniques.
Harness your technical skills to provide Tier I support, delivering solutions faster than the Millennium Falcon makes the Kessel Run.
Create valuable documentation and support materials, just like the Jedi archives or Starfleet's database.
Proactively manage issues and problems, anticipating them like a Vulcan mind meld.
Communicate fluently in both R2D2 (engineer) and C3PO (mostly human) languages, ensuring effective troubleshooting conversations across the galaxy.
Master the art of juggling various issues simultaneously. One moment you're resolving an Outlook problem, and the next, you're saving a failed server, all while relishing the diversity of your work.
Embrace a security-minded mindset in every aspect of your job, guarding our clients' systems as diligently as the Rebel Alliance protects their secret base.
Prepare to embark on after-hours on-call support missions, ready to travel to client sites like the USS Enterprise exploring uncharted territories.
Hard Skills:
Provide expert Tier I desktop and application support in both on-prem and hosted environments, like a starship engineer maintaining the ship's vital systems.
Master the installation, operation, maintenance, and repair of operating systems, networks, and programs across computers, tablets, cell phones, and servers, as if you were Geordi La Forge troubleshooting the Enterprise's systems.
Possess familiarity with Windows Desktop and Mac operating systems, embracing the diversity of technology like the United Federation of Planets.
Command knowledge of Office 365 and Gsuite, ensuring smooth productivity across the stars.
Implement multi-factor authentication and serve as the first line of defense in securing our clients' systems, like a Mandalorian protecting valuable assets.
Technicians must display the following:
Unleash your high energy and be a stellar team player, like Han Solo and Chewbacca piloting the Millennium Falcon.
Exude confidence both over the phone and in-person, just like Captain Kirk commands the bridge of the Enterprise.
Follow directions diligently while also having the ability to lead when necessary, embodying the wisdom of Yoda and the courage of Captain Picard.
Possess a keen eye for detail, a sense of urgency, and a commitment to delivering results faster than a warp-speed journey.
Thrive in an independent work environment, handling multiple tasks, prioritizing effectively, and meeting deadlines like a captain managing their crew.
Excel in communication, both verbal and written, and possess exceptional problem-solving skills that rival Spock's logical mind.
Provide outstanding customer service to our clients, making them feel as cherished as the Force itself.
Display a willingness to learn and adapt to new technologies, embracing the ever-evolving world of IT.
Must have:
1-3 years of experience in a help desk environment, because even Jedi Masters once started as Padawans.
A valid driver's license with current car insurance, as you may need to travel across star systems to assist our clients.
Pluses:
Previous experience in an MSP (Managed Service Provider) environment, akin to serving on the USS Voyager navigating the Delta Quadrant.
Familiarity with ConnectWise products, like having your very own holodeck
If you have what it takes then please apply and join our team of intergalactic heroes!
Requirements
Basic Networking:
Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Basic troubleshooting of network connectivity issues.
Desktop and End-User Support:
Proficiency in troubleshooting Windows and mac OS operating systems.
Experience with hardware troubleshooting and repair (desktops, laptops, peripherals).
Software Support:
Familiarity with common software applications (Microsoft Office, web browsers, email clients).
Basic troubleshooting of software issues.
Account Management:
Experience with user account management (password resets, account lockouts) in Active Directory or similar systems.
Remote Support:
Proficiency with remote support tools (e.g., TeamViewer, LogMeIn, ConnectWise Control).
Ability to assist users remotely with technical issues.
Basic Security Awareness:
Understanding of basic cybersecurity principles.
Familiarity with antivirus software and basic security practices.
Printer and Peripheral Support:
Experience with setting up and troubleshooting printers and other peripherals.
Mobile Device Support:
Basic knowledge of mobile device configuration and troubleshooting (iOS, Android).
Documentation:
Ability to document incidents, solutions, and procedures clearly and accurately.
Customer Service:
Strong communication and interpersonal skills.
Ability to explain technical issues to non-technical users.
Time Management:
Ability to prioritize and manage multiple tasks efficiently.
Willingness to Learn:
Openness to continuous learning and professional development.
Ability to adapt to new technologies and tools.
Information Technology
Technical support technician job in New Orleans, LA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyHelp Desk Specialist
Technical support technician job in Slidell, LA
The organization is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs.
Key Responsibilities
Provide assistance to all DoD personnel regarding the use and administration of the Defense Travel System (DTS) application, DoD Travel Policy, and travel financial management. Perform functional analysis to identify process steps, tasks, and inter-relationships.
Develop, update, and maintain project documentation, including specification manuals, system procedures, presentations, and training materials. Translate processes into clear visual depictions to support understanding and compliance.
Support a 24x7x365 operational environment, with availability to work weekends, overnights, and Federal holidays as required. Participate in special projects and collaborate across teams to ensure mission continuity.
Work directly with customers and technical staff to enhance understanding of requirements and coordinate implementation of improvements. Maintain system integrity through documentation and analysis of anomalies to ensure optimal performance.
Troubleshoot and resolve issues related to customer-specific operating systems and applications. Define and classify level, priority, and nature of problems, escalating when necessary. Manage the full lifecycle of trouble tickets-opening, tracking, and closing-ensuring ownership and end-user satisfaction.
Provide exceptional communication and customer service in a mission-critical environment. Complete additional training as required to support legacy systems.
Requirements
Associate degree or equivalent technical training with a minimum of 2 years of relevant experience.
Ability to obtain a Favorable Public Trust (CoPT) determination and hold U.S. citizenship.
Demonstrated technical proficiency in computer hardware, software, and networking systems.
Experience in installation, configuration, and troubleshooting of computer systems.
Ability to work effectively in an office environment, including extended computer use and communication via telephone, email, and in person. Some travel may be required.
Commitment to continuous learning and training to support evolving DoD travel systems.
Support Technician
Technical support technician job in New Orleans, LA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.25 per hour
Salary Range:
7.25
-
12.25
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyInformation Technology Center
Technical support technician job in New Orleans, LA
The Classroom Technology Support team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance in using classroom technology (Cisco & Logitech) and Microsoft Teams for class streaming/recording.
The team member works with the IT Classroom team to create service requests, assist with troubleshooting, provides Tips & Tricks training and communication for the ITC department.
Individuals interested in working part-time as a Classroom Technology Support Team Member should complete the on-campus application and submit it to the ITC or HR departments.
Service Desk Technician
Technical support technician job in Kiln, MS
Seeking a Service Desk Technician to provide Tier 1 call center support for a federal customer. This position is hybrid and based in Kiln, MS.
Responsibilities
Provide Tier 1 services by working directly with the Service Desk and staff to ensure service levels are met.
Respond to and diagnose incidents through discussions with users.
Support end users on a variety of technical issues, including PC, server, or mainframe applications and hardware.
Identify, research, and resolve technical problems.
Respond to telephone calls, email, and personnel requests for support.
Document, track, and monitor incidents to ensure timely resolution.
Interact with network services, software engineering, or applications development teams to restore service or identify root causes.
Simulate or recreate user problems to troubleshoot operating difficulties.
Recommend systems modifications to reduce recurring issues.
Operate within Service Desk performance metrics, including first call resolution and speed of answer.
Perform password resets on applicable systems.
Collect caller information and ensure tickets are accurately documented in the ticketing system.
Use the knowledge base to guide callers through problem resolution.
Ensure email service requests are processed within contractual limits.
Support Tier 1 email team cross-training for phone support when needed.
Acknowledge every contact, document accurately, and resolve or escalate issues as appropriate.
Qualifications
Required Skills and Experience
High school diploma or equivalent.
02 years of relevant experience.
Basic understanding of computer systems and their use.
Preferred Skills and Experience
MCSA Office 365 certification.
ITIL Foundation certification.
Ability to obtain and maintain a Public Trust clearance.
Working Place: Kiln, Mississippi, United States Company : 2025 Sept 11 Virtual Career Fair - GovCIO
Deskside Technician II
Technical support technician job in Hahnville, LA
Details:
Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
Supporting IT equipment in large corporate environment
Desktop/laptop tech support (Mac and PC)
Windows 10/11 operating systems
Support mobile devices, printers, scanners, wireless, VPN, etc.
IMAC Support - IT equipment Install/Move/Add/Change
Maintain repairs, spare parts, and components
Research and troubleshoot problems
Maintain system configurations and documentation
Track and resolve customer incidents and requests through the client's ticketing tool
Troubleshoot and resolve hardware and software issues for Windows devices
Backup, restoration, and migration of user data
Smart Hands support with networking, server, and telecommunications technologies
Printer and peripheral device support
Inventory management of IT assets including asset auditing
Ability to research and follow appropriate KB articles
Ability to work on-call and other after-hours support needs
May provide Executive support
Various other tasks associated with deskside services
May need to be available to provide support at other client locations as needed
Other duties as assigned
Details:
What do you need to succeed?
TWIC required upon hire
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
What you'll get
Work with brilliant minds, often within a global capacity;
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we're different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making;
#LI-LG1#LI-ONSITE
Lunchroom Technician (4 Hours)- St. Tammany Junior High
Technical support technician job in Covington, LA
Lunchroom Technician - 4 hours per day Annual Salary: $14,120.57 Salary is adjusted according to effective date of employment Deadline for Transfer Request: January 5, 2026 Transfers must be submitted by 4:30 p.m. Apply Now
Employees shall remain in their current position at their current site for one calendar year prior to being eligible to request a transfer; however, if the time spent in the current position at the current site is less than one calendar year, but the position the employee is requesting would provide a salary increase, then the employee may request the transfer to the new position. Once the employee accepts a new position, the one-year requirement to be eligible to transfer shall commence once again.
Employees in a temporary position must submit a transfer for a permanent position if interested.
Persons interested in applying for this position must submit an online Lunchroom Technician application found on our website at **************
Qualifications for this position are:
* Completion of the Institute of Child Nutrition (ICN)
* Completion of the St. Tammany Parish School Board on-site training program
Questions regarding the required training programs should be directed to the Food Services Department: Melissa Hoover at ************ or at ************************.
Applicants must attach proof of certificates to the online application. Incomplete applications will not be considered. Please direct questions regarding the online application to our Human Resources Department at ************.
Questions regarding job responsibilities may be directed to Donna Naquin, Lunchroom Manager, St. Tammany Junior High School at ************ or at **********************.
Easy ApplyIT Support Specialist - North Shore
Technical support technician job in Hammond, LA
Job DescriptionSalary:
Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by
The Times-Picayune
for seven years straight. We are especially proud of this recognition as its based on feedback from our own team.
We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment.
Essential Duties and Responsibilities:
Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more.
Manage deployment for enterprise-level workstations and tablets.
Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers.
Work with users to clarify information and set proper expectations.
Report client or quality concerns to management.
Active Directory user management.
Collaborate with team members to support client needs and service delivery goals.
Other responsibilities as assigned.
Requirements:
Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted).
Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite.
At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+)
Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing.
Ability to lift and transport computers and IT equipment as needed
Valid drivers license, reliable transportation, and willingness to travel to client sites within the region.
Ability to prioritize tasks and manage time effectively.
Team-oriented mindset and customer-first attitude.
Completion of some college coursework in IT, computer science, or a related field (degree preferred).
Beneficial Knowledge:
Experience with current versions of Windows Server.
Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus.
Compensation & Benefits:
Competitive salary and performance-based bonuses
Medical, dental, and vision insurance
401(k) plan with company match
Paid vacation, sick leave, and holidays
Certification and mileage reimbursement
Professional development opportunities and company-sponsored events
Friendly, business-casual work environment
Additional Information:
This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.
Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Information Technology Center
Technical support technician job in New Orleans, LA
The ITC Helpdesk team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance over the phone and email. The team member works with the IT team to create service requests, assists with troubleshooting, provides Tips & Tricks training and communication for the ITC department.
Individuals interested in working part-time as a IT Helpdesk Team Member should complete the on-campus application and submit it to the ITC or HR departments.