Information Technology Help Desk Technician
Technical support technician job in Pittsburgh, PA
We are seeking a knowledgeable and motivated IT Technician to join our growing IT team. The IT Technician will provide technical support to end users, assist with the deployment and maintenance of hardware and software, and help manage key systems including networking infrastructure, VoIP, IP cameras, workstations and mobile devices. This role will serve as an escalation point for end-user support and will play a key role in maintaining and improving our IT infrastructure. The ideal candidate should be comfortable working in a fast-paced environment, have strong communication skills, and deliver excellent customer service to both technical and non-technical users
Key Responsibilities
Provide technical support for end users via phone, email, or in person
Troubleshoot and resolve hardware and software issues in a Windows environment
Deploy and configure hardware for end users including desktops, laptops, mobile devices, and printers
Assist in maintaining and troubleshooting network infrastructure including routers, switches, access points, and firewalls
Maintain asset inventory and ensure compliance with IT policies and procedures
Support and manage communication and surveillance systems, including VoIP phone systems, IP camera systems, and mobile device management (MDM) platforms
Creating and maintaining user accounts in Microsoft 365/Active Directory
Document technical procedures, system configurations, and best practices
Assist in the administration and support of the company's ERP system
Collaborate with other IT staff to implement system upgrades and improvements
Qualifications:
Bachelor of Science in Information Systems, Information Technology, Cybersecurity, or related field
Relevant certifications may substitute for formal education such as CompTIA A+, CompTIA Network+, CompTIA Security+, Cisco CCNA
2-5 years of experience in an IT support role or similar
Strong knowledge of networking concepts (OSI Model, TCP/IP, DNS, DHCP, VLANs, routing, switching)
Experience working with Microsoft 365 including Exchange, SharePoint, and Teams
Familiarity working with ERP systems (e.g., SAP, Deacom, NetSuite, Microsoft Dynamics)
Excellent troubleshooting, problem-solving, and analytical thinking skills
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Ability to work independently, perform research, and manage multiple priorities
Self-motivated with a strong desire for continuous learning and professional growth in the IT field
Tandem Foods is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Helpdesk/Desktop/IT Support
Technical support technician job in Pittsburgh, PA
Beacon Hill is seeking IT professionals in Pittsburgh for various IT support opportunities! We are looking for reliable, driven individuals with a strong interest in tech and strong communication skills.
Contract, Contract-to-Hire, and Direct Hire opportunities
$18/hr+ based on experience and roles
Onsite and Hybrid positions in the greater Pittsburgh area
*** Applicants must reside in Pittsburgh, PA.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Information Technology Technician
Technical support technician job in Murrysville, PA
Company: Applied Systems Associates
Status: Full time position, available immediately
Job Category: Computer Services
Job Title: IT Technician
About aSa:
aSa is an established company celebrating over 55 years as a software provider. North America's leading supplier of software for the reinforcing steel industry, aSa also provides custom-programming, training, and support for software by Microsoft (Business Central), and Bentley Systems (CAD software)
Our office is located just 13 miles east of Pittsburgh. aSa offers a casual, friendly working atmosphere, as well as a competitive salary with profit sharing, paid vacation, and excellent benefits. Mentoring is available to help with internal advancement. We are an equal opportunity employer. Visit our website at ******* HQ.com
IT Technician
We are seeking an enthusiastic and professional individual to set up, ship/install, maintain and support IT related hardware and software for our customers and in house.
Experience with hardware/software installing and troubleshooting
Microsoft networking experience and a strong technical knowledge of Windows 7 through Windows 11 and Windows 2008R2 Server through 2025 Server operating systems, Core Microsoft Office Suite required
Experience with Microsoft SQL Server, Microsoft 365 Suite, security software, Acronis Cloud backup software is a plus
Position requires excellent communication, multitasking, and organizational skills with an eagerness to learn
Strong interpersonal skills to interact with all levels of management and customers
Ability to manage multiple tasks in a fast-paced environment
Ability to lift and move computer equipment and packages as needed
An IT technical school diploma or IT degree, 0-1 years of relevant work experience, and Microsoft certifications are preferred
Proficiency in Spanish and/or Portuguese is a plus
Forklift certification or experience a plus
Key Responsibilities
Pre-delivery setup and configuration of hardware/software
First-level help desk support for customers and internal staff
In-house PC maintenance and yearly upgrades
Shipping, receiving, and inventory management
Assist with customer implementations and trade show setups
Contact Information: Send your resume and cover letter to ITSEMP@asa HQ.com with ‘IT Technician Application' in the subject line.
IT Support Technician
Technical support technician job in New Kensington, PA
Join the PCNA Team!
Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.
At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.
We are currently hiring a IT Support Technician - Hybrid in New Kensington, PA!
This role will be onsite during the initial training period, with hybrid work options available after successful completion of probationary period.
The IT Support Technician serves as the first point of contact for internal and external customers seeking technical assistance. This individual must foster a positive relationship between IT and PCNA staff by delivering superior customer service and effectively resolving or dispatching technical issues.
What will you do in this role?
Serve as the first point of contact for technical support, assisting users via phone and email, and logging issues in ServiceNow.
Provide first-level troubleshooting for hardware, software, mobile devices, and basic network issues for both onsite and remote users.
Communicate technical information effectively to both technical and non-technical personnel.
Independently handle routine support issues and escalate more complex problems as needed.
Participate in projects aimed at improving help desk efficiency and service quality.
Support business-critical systems and applications, including participation in the on-call rotation.
What does it take to be successful in this role?
Associates Degree and/or technical training or equivalent experience.
Entry-level PC-support and troubleshooting experience
1+ years help desk environment experience in desktop and networked systems support preferred.
Knowledge of Microsoft Office 365, remote software and VPN networks preferred
Dell and Microsoft Certifications a plus
Experience using ServiceNow and ITIL processes helpful
Commitment to customer satisfaction and relationship-building
Knowledge of Windows Operating Systems and Macintosh
Adapts to change well.
Handles a high level of stress in a constantly changing environment.
Communicates clearly with both technical and non-technical individuals.
Strong organization and follow-up skills
Strong multi-tasking skills.
Strong problem solving skills.
Remains calm and steady in stressful situations.
What's in it for YOU?
Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more!
Flexible scheduling
401k Matching
Generous Paid Time Off and Holidays
PCNA Cares Share Fund - donating to teammates in times of need
By applying to this job and providing your mobile number, you are agreeing to receive an initial text from PCNA, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.
PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.
Fraud Disclaimer:
PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in
@pcna.com.
We do
NOT
conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.
Data Center Tech III - Networking Infrastructure
Technical support technician job in New Kensington, PA
Data Center Technician III - Networking Infrastructure
Job Title: Data Center Technician III - Networking Infrastructure
TECfusions quite simply means the fusion of Technology, Environmental Protection, and the support of our Communities. TECfusions tackles real data problems such as the need for more space, reliable sustainable energy, environmental conditioning, overcoming energy scarcity, environmental damage, and use of community resources with proven practices. We achieve these goals by implementing illuminating ideas, processes, and solutions to provide energy reliable infrastructure through engineering processes to meet all our global challenges.
We welcome all to join us on this journey to embrace technology while protecting our fragile planet.
About the Role:
The Data Center Technician III - Networking Infrastructure is responsible for installation, troubleshooting, and maintenance of physical network infrastructure including copper and fiber cabling, patch panels, cross-connects, racks, cable management systems, and all physical layer components supporting IT and facility systems.
Responsibilities:
• Ensure continuity and performance of physical network infrastructure.
• Install, terminate, and test Cat6/Cat6A and fiber cabling.
• Build and maintain racks, cabinets, patch panels, cable trays, and ladder rack.
• Label and document cabling, maintaining accurate diagrams.
• Assist with rack/stack of network hardware.
• Respond to work orders for cable repairs and troubleshooting.
• Coordinate with IT teams, vendors, and subcontractors.
• Maintain compliance with BICSI and TIA standards.
• Perform lifting, ladder work, overhead cable pulling.
Qualifications:
• 4+ years structured cabling or telecom experience.
• Skilled in terminating/testing copper and fiber with certification tools.
• Knowledge of racks, patch panels, and cable pathway systems.
• Ability to read cable maps and network diagrams.
• High School Diploma or GED required; BICSI preferred.
• Able to lift up to 39 pounds and assist with heavier lifts.
TECfusions is an Equal Employment Opportunity Employer
Systems & Network Administrator
Technical support technician job in Pittsburgh, PA
West View Water Authority, located in West View, Pennsylvania, provides high-quality water services to 32 municipalities and over 200,000 residents across Allegheny, Beaver, and Butler Counties. The Authority is committed to ensuring reliable and safe water supply to primarily residential communities.
West View Water Authority
Position Description
Job Title: Systems & Network Administrator
Department: IT Department
Supervisor: Information Systems Manager
Job Summary
Maintains, operates, administers, and supports enterprise systems, network infrastructure, and virtualized environments. Responsible for the planning, implementation, configuration, and ongoing maintenance of the Authority's network devices, servers, storage systems, and security infrastructure. Manages virtual machine environments/hypervisors, ensures system availability and security, and implements comprehensive backup and disaster recovery solutions.
Specific Duties
1. Design, implement, and maintain virtualized servers, including virtual machine provisioning, resource allocation, and performance optimization.
2. Configure, maintain, and troubleshoot network devices including switches, routers, and firewalls across multiple locations.
3. Respond to technical support requests from employees through phone calls, emails, and walk-up assistance, providing friendly and patient service.
4. Install, configure, and maintain server hardware and operating systems including Microsoft Server and Linux platforms.
5. Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and related cloud-based applications.
6. Manage Active Directory services including user accounts, group policies, organizational units, security groups, and domain controllers.
7. Design and maintain Group Policy Objects to enforce security standards, desktop configurations, and software deployment across the Authority.
8. Administer Mobile Device Management solutions for endpoint security and configuration management.
9. Monitor and manage Endpoint Detection and Response and Security Information and Event Management systems to maintain security posture and facilitate incident response.
10. Design, implement, and maintain backup and disaster recovery solutions to ensure business continuity and data protection.
11. Manage storage infrastructure including SAN, NAS, and cloud storage solutions to meet organizational capacity and performance requirements.
12. Develop and maintain scripts for automation of routine administrative tasks and system management functions.
13. Monitor system performance, network traffic, and security events to identify and resolve issues proactively.
14. Performs other related duties as assigned.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the incumbents of the job. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.
Qualifications and Job Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate degree or equivalent from a two-year college or technical school; with three to five years of related experience and/or training; or equivalent combination of education and experience. Experience in the use and support of current Windows operating systems. Experience in the Administration and operation of Microsoft Services & Environments (Active Directory, Group Policy, Microsoft 365 Administration, Security, etc), as well as VMWare (vShpere, vCenter, ESXI) are required.
Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Mathematical Skills
Ability to work with mathematical concepts such as probability, statistical inference, and algebra. Ability to apply concepts such as fractions, percentages, and proportions to practical situations.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, schematic, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works in outside weather conditions.
The noise level in the work environment is usually quiet.
This is an in-office position.
Computer Field Technician
Technical support technician job in Pittsburgh, PA
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Hardware & Systems Support Specialist
Technical support technician job in Pittsburgh, PA
WHO WE ARE:
Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.
We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.
Leap Event Technology is seeking a skilled Hardware & Systems Support Specialist to strengthen our Warehouse and Event Operations. This role ensures hardware readiness and optimal system performance to guarantee seamless operations and successful event delivery. The ideal candidate has hands-on experience with hardware and networking in fast-paced environments, excels at preventative maintenance, technical testing, and troubleshooting, and collaborates effectively across teams to solve complex challenges.
Sounds interesting? Let's talk.
AS A HARDWARE & SYSTEMS SUPPORT SPECIALIST, YOU WILL:
Provide installation, configuration, and maintenance of event hardware (scanners, printers, mobile devices, laptops).
Troubleshoot and repair hardware and network performance issues.
Manage and optimize warehouse-specific software, including Mobile Device Management (MDM) systems and inventory management tools.
Conduct quarterly user and system audits of Event Operation's IT-owned systems, ensuring compliance and security standards are met.
Conduct regular preventative maintenance checks and implement hardware lifecycle planning.
Collaborate with internal product teams and engineers to support mobile utility applications.
Provide first-line IT support and training to warehouse and event operations staff on best practices for hardware and systems.
Serve as the primary liaison for IT-related vendors and coordinate external support as needed.
Perform site visits for large or complex event deployments to evaluate and recommend network and power solutions.
Assist with budgeting and planning for hardware upgrades and technology implementations.
Contribute to internal acceptance testing of hardware and software solutions to ensure readiness for deployment.
Document technical processes, hardware configurations, and network setups; maintain and contribute to a shared knowledge base.
EXPERIENCE & SKILLS:
3+ years of experience in IT/Helpdesk support position, with a focus on hardware and network troubleshooting.
Strong knowledge of MDM systems and warehouse or logistics IT workflows.
3+ years experience supporting a wide range of devices (iOS, Android, Windows) and peripherals in a fast-paced environment.
Prior experience supporting and administrating the following enterprise tools is required:
MDM (ScaleFusion, Kaseya), Sophos AV, Atlassian (Jira Service Desk)
Experience managing IT inventory, systems, and vendor relationships.
Ability to proactively identify and resolve technical issues with minimal supervision.
Excellent communication skills for training and cross-functional collaboration.
Strong organizational and time management skills to handle multiple priorities effectively.
Willingness to travel for site visits and event support as needed (25% or less).
Must be self-motivated with a strong desire to continuously develop technical skills and stay current with emerging technologies.
Relevant certifications (e.g., CompTIA A+, Network+) preferred. ITIL Certification is a plus.
Familiarity with PCI compliance.
Associate's or Bachelor's degree in IT, Computer Science, or a related field is a plus.
BENEFITS:
We offer
Medical, Dental, Vision, and Voluntary benefits
Generous PTO
Paid parental leave (following 12 months of continuous employment)
401K Match
$200 event reimbursement
Udemy Business, a world-class learning and development platform
LEARN MORE:
***********************
ADDITIONAL INFORMATION:
Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility.
*Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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Application & Technical Support Specialist III
Technical support technician job in Pittsburgh, PA
HWI has a fantastic opportunity to join our Marketing team as an Application and Technical Support Specialist III.
The Application and Technical Support Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility.
Responsibilities
• Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments
• Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need
• Developing business cases for new product development; creating, executing and tracking new product launch plans
• Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars
• Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives
• Assisting in product rationalization, product portfolio modifications and shape standardization
Requirements
• The Application Specialist III requires four (4) - six (6) years of experience in refractory technical marketing, research, quality assurance, or sales.
• Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field
• Requires knowledge of refractory products, installation methods, construction skills and customer applications
• Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise
• Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization
• Requires the ability to work effectively in a team environment
• Requires strong analytical, strategic thinking and business problem solving skills
• Requires project management skills and the ability to coordinate multi-department projects
Physical and Environmental Requirements
• Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling. stooping/kneeling/crouching/crawling
• Lifting: Requires lifting up to 50 pounds less than 1/3 of time.
• Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus
• Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support technician job in Pittsburgh, PA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Production & Logistics Support Technician
Technical support technician job in Saxonburg, PA
The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
This role ensures continuity of operations during peak periods, vacations, and after-hours needs.
Key Responsibilities
Primary Production Technician Duties (Approximately X% of time)
* Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
* Maintain a clean, organized, and safe work area in compliance with company safety policies.
* Perform basic troubleshooting and quality checks to ensure product consistency.
* Document production activity accurately in logs, systems, or work orders.
* Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties (Approximately X% of time)
Packaging & Labeling
* Prepare, package, and label materials according to customer specifications and internal standards.
* Ensure accuracy of packaging documentation and labeling requirements.
* Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
* Support Lincoln Electric production workflow by preparing materials, staging inventory, and completing order-ready tasks.
* Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
* Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
* Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
* Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
* Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
* Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
* Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
* Complete cross-training to ensure flexibility across assigned areas.
* Support other operational tasks as assigned.
Required Skills & Qualifications
* High school diploma or equivalent.
* Prior manufacturing, warehouse, or production experience preferred.
* Ability to lift X lbs, stand for long periods, and perform manual labor tasks.
* Basic computer/data entry skills.
* Strong attention to detail and organizational skills.
* Ability to work independently and shift between tasks as operational needs change.
* Forklift certification to obtain (if applicable).
Preferred Qualifications
* Experience with shipping/receiving processes.
* Familiarity with packaging and labeling procedures.
* Ability to read and follow work instructions, SOPs, and safety documentation.
Production & Logistics Support Technician
Technical support technician job in Saxonburg, PA
The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
This role ensures continuity of operations during peak periods, vacations, and after-hours needs.
Key Responsibilities
Primary Production Technician Duties (Approximately X% of time)
Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
Maintain a clean, organized, and safe work area in compliance with company safety policies.
Perform basic troubleshooting and quality checks to ensure product consistency.
Document production activity accurately in logs, systems, or work orders.
Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties (Approximately X% of time)
Packaging & Labeling
Prepare, package, and label materials according to customer specifications and internal standards.
Ensure accuracy of packaging documentation and labeling requirements.
Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
Support Lincoln Electric production workflow by preparing materials, staging inventory, and completing order-ready tasks.
Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
Complete cross-training to ensure flexibility across assigned areas.
Support other operational tasks as assigned.
Required Skills & Qualifications
High school diploma or equivalent.
Prior manufacturing, warehouse, or production experience preferred.
Ability to lift X lbs, stand for long periods, and perform manual labor tasks.
Basic computer/data entry skills.
Strong attention to detail and organizational skills.
Ability to work independently and shift between tasks as operational needs change.
Forklift certification to obtain (if applicable).
Preferred Qualifications
Experience with shipping/receiving processes.
Familiarity with packaging and labeling procedures.
Ability to read and follow work instructions, SOPs, and safety documentation.
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Production & Logistics Support Technician
Technical support technician job in Saxonburg, PA
The Production & Operations Support Specialist is a dual-function position designed to provide flexible support across manufacturing operations. This role works primarily as a Production Technician while also supporting packaging, labeling, shipping/receiving, and order-preparation tasks as needed. The ideal candidate is dependable, detail-oriented, and able to transition smoothly between production duties and operational support functions.
Key Responsibilities
Primary Production Technician Duties (Approximately X% of time)
Operate and monitor machinery and equipment according to standard operating procedures (SOPs).
Maintain a clean, organized, and safe work area in compliance with company safety policies.
Perform basic troubleshooting and quality checks to ensure product consistency.
Document production activity accurately in logs, systems, or work orders.
Support continuous improvement initiatives and assist with cross-training as needed.
Operations Support Duties (Approximately X% of time)
Packaging & Labeling
Prepare, package, and label materials according to customer specifications and internal standards.
Ensure accuracy of packaging documentation and labeling requirements.
Assist with assembling, weighing, sealing, and verifying packaged orders.
Order Preparation & Production Support
Support Lincoln Electric production workflow by preparing materials, staging inventory, and completing order-ready tasks.
Assist with coordinating and preparing outgoing customer orders to meet shipping deadlines.
Help ensure all materials are ready for production runs through organization and staging.
Shipping & Receiving Support
Provide backup coverage for shipping and receiving during vacations, absences, after-hours needs, or peak workload periods.
Assist with loading/unloading trucks, verifying shipments, and completing required receiving documentation.
Maintain organized storage areas, properly label received materials, and update inventory records.
General Responsibilities
Follow all safety, quality, and compliance guidelines (including ITAR requirements, if applicable).
Maintain clear communication with Production, Operations, and HR Teams regarding scheduling and workload.
Complete cross-training to ensure flexibility across assigned areas.
Support other operational tasks as assigned.
Required Skills & Qualifications
High school diploma or equivalent.
Prior manufacturing, warehouse, or production experience preferred.
Ability to lift X lbs, stand for long periods, and perform manual labor tasks.
Basic computer/data entry skills.
Strong attention to detail and organizational skills.
Ability to work independently and shift between tasks as operational needs change.
Forklift certification to obtain (if applicable).
Preferred Qualifications
Experience with shipping/receiving processes.
Familiarity with packaging and labeling procedures.
Ability to read and follow work instructions, SOPs, and safety documentation.
Auto-ApplyDesktop Support I
Technical support technician job in Washington, PA
Core Function:
This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Support the Mac operating system and various Apple tools and applications;
Provide operating system updates for Macintosh desktops/laptops;
Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
Add virtual desktop client to Office 2007 / Office 2010;
Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
Assist with creation of a knowledge base of problem remediation;
Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
None
Minimum Knowledge, Skills and Abilities required:
Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
Must possess exceptional written and verbal communication skills (in English).
Ability to quickly learn and acquire expertise in client's custom applications.
Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-BB1
Desktop Support I
Technical support technician job in Washington, PA
Core Function:
This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Support the Mac operating system and various Apple tools and applications;
Provide operating system updates for Macintosh desktops/laptops;
Provide graphical user interface-level assistance with Mac OS X Server configuration and server administration;
Support MAC in Windows XP environment (virtual); also Mac OS, including the Mac OS X Server and Server Essentials.
Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system;
Add virtual desktop client to Office 2007 / Office 2010;
Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required;
Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus;
Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops;
Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required;
Assist with creation of a knowledge base of problem remediation;
Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and
Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
Supervisory Responsibilities:
None
Minimum Knowledge, Skills and Abilities required:
Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
Must possess exceptional written and verbal communication skills (in English).
Ability to quickly learn and acquire expertise in client's custom applications.
Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
Team player who is invested in and strives to maximize team/department performance.
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The ability to lift and move 35 pounds.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General office environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-BB1
IT Support Technician
Technical support technician job in Saxonburg, PA
Brayman Construction Company is looking for an IT Support Technician to provide hands-on technical support for our local and remote teams. If you enjoy solving problems, working with a variety of technologies, and supporting users in a fast-paced environment, this role is for you.
What You'll Do:
Provide frontline support: hardware setup, software installation, troubleshooting, and user assistance.
Travel to remote locations to support or install IT infrastructure (networking, phones, printers, cameras, etc.).
Handle Level 1 support requests and set up or replace computers and mobile devices.
Perform account administration tasks (new users, password resets, deactivations).
What You Bring:
Knowledge of basic networking and troubleshooting.
Experience with Windows 11, Microsoft 365, Azure, and mobile device support (iPads/iPhones).
2-4 years of IT support experience or equivalent education.
Strong communication skills and ability to work quickly and efficiently.
Interest in IT certifications or career growth in technical support is a plus.
SAFETY SENSITIVE POSITION
This is a Safety Sensitive Position requiring work on project sites, including federal projects. This position may require working at heights, in confined spaces, around heavy equipment, around high voltage, and under constantly changing circumstances. This position will be subject to more stringent drug testing and compliance policies associated with our status as a federal contractor.
Special Note:
This is presented as guidance only, other reasonable tasks or responsibilities as management sees necessary may be added to this in order to achieve satisfactory job performance by the team member.
EEO Statement:
Brayman and Affiliate Companies are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or on any other characteristic protected by law.
CONFIDENTIALITY
Some positions with the company will have access to confidential and proprietary information. Successful candidates for those positions will be required to sign our standard confidentiality agreement as a condition of employment.
Location:
16056
Full :
For a complete job description and list of responsibilities, please visit our career page at **************************************
Job Posted by ApplicantPro
IT Support Specialist
Technical support technician job in Cranberry, PA
Benefits
Front Loaded PTO
Tuition Assistance
Medical, Dental, Vision
401(k) - with Employer Contribution
South College -
We are one of the nation's fastest growing institutions of higher learning … come grow your career with us.
In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
Almost 20,000 Students
10 Campuses
Competency Based Education
Online
IT Support Specialist Description
The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance.
Responsibilities
Document incoming helpdesk requests using internal ticketing system
Install, repair and maintain desktop and laptop computers, peripherals and related systems
Provide end user support via remote assistance, in person and telephone.
Support and enforce company information policies and procedures.
Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone
Assist in maintaining hardware and software inventory for asset management.
Install and support AV equipment for classrooms, conference rooms and auditoriums
Demonstrate broad knowledge of technology principles, practices, and procedures
Self-manage in a way that allows flexibility to support multiple tasks at any given time
Assist in updating support documents within knowledge management for the IT Services team, as well as end users
End-user Account Management
Build and maintain relationships across departments
Other duties may be assigned
Requirements
Education
Associate degree in Computer Science or equivalent experience
Experience
2+ years of overall IT experience
2+ years' experience supporting Microsoft Windows and Apple Mac OS environment
2+ years' experience supporting Microsoft Office applications
Knowledge of network security practices and Antivirus software
Exceptional analytic and problem-solving skills
Self-motivated and able to work across diverse technical and non-technical teams
Good written, verbal and interpersonal communication skills
Exceptional Customer-oriented attitude
ITIL (foundational level, but exposure to more detail than foundation is often necessary)
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Walking, lifting, manage use of technology, equipment operation.
Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system.
While performing the duties of this job, the employee is regularly required to talk or hear.
This is largely a sedentary role; however, some filing is required.
This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Helpdesk Technician
Technical support technician job in Pittsburgh, PA
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Infrastructure - IT PM Technical
Technical support technician job in Pittsburgh, PA
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA's Client is seeking an Infrastructure M&A Technical Project Manager is responsible for leading and delivering complex IT infrastructure initiatives within a regulated pharmaceutical environment. This US-based role requires strong technical expertise, deep project management capabilities, and experience navigating compliance frameworks such as GxP and CSV. The ideal candidate brings 8+ years of hands-on infrastructure project management experience, excels in cross-functional collaboration, and can execute projects in fast-paced, globally distributed environments.
M&A (Mergers & Acquisitions) experience is a strong plus, particularly for integration, separation, or migration-related infrastructure activities.
Key Responsibilities
Project Management & Delivery
Lead full lifecycle planning, execution, and delivery of infrastructure projects including network upgrades, data center migrations, cloud adoption, server/storage refreshes, and security remediations.
Prepare project charters, roadmaps, schedules, budgets, and resource plans with precision and clarity.
Maintain ownership of RAID logs (Risks, Actions, Issues, Dependencies) and drive mitigation strategies.
Provide timely project status updates to leadership and ensure alignment with PMO standards.
Manage multiple parallel workstreams while ensuring adherence to schedule, cost, and quality expectations.
Technical Leadership
Partner with engineering teams to define infrastructure design, implementation strategies, and technical reviews.
Oversee technical deliverables related to network, server, virtualization, cloud, storage, and security components.
Approve and validate technical documentation, qualification packages, and cutover plans.
Support infrastructure lifecycle management, technology modernization, and standardization projects.
Regulated Environment Responsibilities (Pharma)
Ensure all activities comply with GxP, 21 CFR Part 11, Annex 11, CSV standards, and corporate quality processes.
Work with QA, Compliance, and Validation teams to ensure required documentation (URS, FS, DS, IQ, OQ, PQ, change controls) is accurate and complete.
Support audits, inspections, and CAPAs related to infrastructure systems.
Maintain validated state and ensure traceability across project documentation and change records.
Cross-Functional Collaboration
Work closely with business stakeholders, application owners, PMO, quality teams, and infrastructure SMEs.
Coordinate vendor management activities including SOWs, quotes, delivery tracking, and technical validation.
Facilitate communication across global technology teams, ensuring alignment on dependencies and timelines.
Operational Readiness & Governance
Ensure smooth transition from project delivery to operations, including SOP updates, runbook creation, and KT sessions.
Maintain documentation for architecture, support models, and asset lifecycle plans.
Support compliance monitoring, infrastructure KPIs, and operational audits.
Required Skills & Qualifications
Experience
8+ years of experience managing IT infrastructure projects in enterprise environments.
3-5 years of experience in pharmaceutical or life sciences IT strongly preferred.
8+ years of experience in coordinating distributed/global teams and complex program structures.
M&A experience (integration, divestiture, TSA transitions, migration planning) is an added advantage.
Technical Skills
Strong working knowledge of:
Networking (LAN/WAN, SD-WAN, firewalls)
Server technologies (Windows/Linux), virtualization (VMware)
Cloud platforms (Azure/AWS), identity and access services
Storage, backup, and disaster recovery solutions
End-user services and infrastructure security components
Project Management Skills
Mastery of project planning, scheduling, resource management, and budgeting.
Experience with MS Project, Smartsheet, Jira, or equivalent PM tools.
Strong vendor and contract management experience.
Deep understanding of change control and ITIL processes.
Regulatory & Compliance Skills
Working knowledge of GxP, CSV, data integrity principles, and regulated IT environments.
Experience producing and maintaining validation documentation.
Professional Skills
Exceptional communication, presentation, and stakeholder engagement abilities.
Strong analytical thinking and problem-solving skills.
Proven ability to manage competing priorities in fast-paced, high-visibility settings.
Comfortable leading cross-functional teams under strict timelines.
Preferred Certifications
PMP, PRINCE2, or Agile project management certification.
ITIL Foundation.
Cloud certifications (AWS/Azure) are a plus.
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($55.12/hour- $66/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
DeskSide Technician
Technical support technician job in New Kensington, PA
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini
provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
Stefanini has a Deskside Technician position in Alcoa Center, PA. This is a long term assignment with one of our clients in the manufacturing industry. We are looking for someone who is a self-starter, has excellent customer service and strong MS Office skills is a must. The position will require an individual to solve customer support issues by visiting the end-user's location. The technician will be located at the customer's facility providing support in an office or manufacturing environment that will consist of standard PC hardware and software troubleshooting. Depending on the location assignment, support could include remote sites that in some cases may require travel.
Qualifications
•2+ years of experience providing desk side support.
• Excellent troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc.
• Printer support can include barcode printers, various types of scanners (mainly HP and Sharp).
• Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
• Network troubleshooting skills and knowledge (mainly Cisco)
• Proficient in the latest Microsoft Office Applications
• Understanding of Symantec Virus Scan software
• Remedy (Software experience (preferred)
• Customer infrastructure support (wiring and connectivity)
• Proficient in Microsoft Active Directory
• Sarbanes Oxley Policies and Processes
• Maintain and abide with compliance activities (these activities are driven from a central compliance group).
• Experience with Computer asset tracking and lease management
• Experience with user ID creation
• Ability to communicate technical information to non-technical audiences
• Strong sense of customer service
• Good organizational skills
• Excellent Verbal and Written Communication Skills
• Ability to sift through technical issues and know what to do next and/or when to escalate for help
• Technical degree or equivalent experience
• Ability to multi-task
• Team-oriented / team player / ability to share ideas as well as listen to ideas
• Working knowledge of Cisco devices/networking is preferred and s
ome experience with support and administration of telephones (PBX system and/or VoIP system).
• Ability to walk and bend and perform labor-related duties of connecting computer equipment
• Ability lift up to 50 lbs. when moving electronic equipment
• Additional Duties as Required