Technical support technician jobs in McNair, VA

Requirements B.A. or B.S. in physical science, engineering or equivalent experience in a technical field At least five years post-degree work experience is preferred Proficiency working with basic hand tools and instrumentation Experience with principals of instrument calibration Hardworking, self-motivated, reliable, detail-oriented, and organized Excellent troubleshooting and problem-solving skills Ability to work independently and as part of a team Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed) Computer proficiency (Microsoft Office) WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE! Competitive Industry Pay 100% Employer-Paid Medical Insurance Premium HSA with Employer Contributions Dental and Vision Coverage Options Paid Holidays Paid Vacation and Sick leave Company Funded 401(k) and Profit Sharing Plans Employee Stock Ownership Plan (ESOP) Life and Disability Insurance Paid Parental Leave Discretionary Bonus Eligibility The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000. The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment. Pay Transparency Nondiscrimination Provision Equal Opportunity Employer including Disability and Veterans Applicant Privacy Notice Learn more about our company in our latest video, We are Toyon. The application window for this posting will remain open until the position is filled. Ref #2612-G

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system. We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams. Responsibilities: * Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services. * Uses automated information systems to analyze routine situations. * Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action. * Resolves problems or contacts more senior technical support as necessary. * Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available. * Conducts technical research for source of information required in support of request for information related to ongoing programs. * Instructs users in the use of systems specific to the government contract. * Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem. * Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels). Job Requirements Qualifications: * High School Diploma w/ 4-5 years of experience minimum * Experience with ServiceNow is preferred but not required * An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance * Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required * Strong written and verbal communications skills and the ability to interact with people at all levels are required * A professional attitude regarding attention to detail and customer service and excellent organizational skills are required. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment, Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ************************************************* Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Ashburn, VA 20147 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Akira Technologies is seeking skilled and responsive Help Desk Support Specialists to provide first-level technical assistance to staff. Due to the fast-paced nature of the work environment, staff members require immediate support when reaching out for technical help. This role demands well-trained professionals with strong analytical and communication skills to resolve workstation, peripheral, and general IT-related issues efficiently. This is an onsite role supporting a government client in Washington, DC. Ideal candidate must have an experience working in a fast-paced environment, with at least a Public Trust clearance. Job Responsibilities Provide real-time technical support via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues. Support Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, and network communications. Maintain accurate documentation of support requests and resolutions. Assist with setup and maintenance of workstations, printers, mobile devices, and other peripherals. Escalate complex issues to higher-level support teams when necessary. Deliver excellent customer service and maintain professionalism in all interactions. Ensure compliance with organizational IT policies and procedures. Minimum Qualifications Bachelor's degree in a related field; or 3+ years of relevant experience in hardware and software problem resolution. Technical proficiency in: Windows Server and Desktop environments Mac OS clients Microsoft Exchange and Office Suite Network communications and troubleshooting Completion of customer service skills training. Strong interpersonal and oral communication skills. At least a Public Trust Clearance Salary Range: $50,000 to $85,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The Deskside Technical Support Specialist is responsible for providing desktop and mobile hardware and software support to high-profile end-users. The role involves resolving a wide variety of requests, inquiries, and complaints using extensive technical knowledge of hardware and software. This individual will serve as the primary IT point of contact, supporting high-touch, high-profile customers, liaising with stakeholders, and driving service excellence through day-to-day actions. Strong customer service skills, including empathy, clear communication, and prompt issue resolution, are essential, as they directly impact the user experience by fostering trust, reducing downtime, and ensuring that high-profile clients feel supported and valued at every interaction. The successful candidate will have a strong knowledge of the end-user computing ecosystem and an ability to quickly learn applications and services. A high level of emotional intelligence (EQ) is necessary to succeed in this role, as it enables the specialist to navigate high-pressure situations, respond with empathy, and build strong relationships with high-profile users. Duties and Responsibilities Assist users in resolving computer-related issues such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through active listening and personalized techniques with a consistent focus on service excellence. Hardware support functions include, but are not limited to, end-user support, desktop support, laptop support, office setups, and mobile device support. Perform computer imaging and post-image configurations, preventative maintenance, and basic printer troubleshooting while coordinating with vendors for repairs. Software support functions include, but are not limited to, troubleshooting applications standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors. Identify inefficient IT processes, recommend improvements, and implement solutions using Microsoft tools such as PowerAutomate, PowerShell, and PowerApps to enhance support efficiency and internal IT collaboration. Manage deployed and inventory assets, maintaining accurate asset records for each user and each piece of equipment. Coordinate and perform hardware moves, changes, and exchanges. Provide break/fix support for telephony equipment, including handsets, telephone cords, and telephone base units. Assist with projects such as hardware or software upgrades, office moves, and special events. Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third-party vendors. Maintain accurate records of user requests and incidents in the IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $72,000 - $90,000 if located in Washington DC Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: Bachelor's degree or equivalent work experience A minimum of 4 years of experience providing direct and exceptional user support in a high performance culture, including: Practical, working knowledge of how to support and troubleshoot Zoom, Intune, Okta, ProofPoint, O365 Applications (Outlook, Word, PowerPoint, SharePoint, Teams), NetDocs, Citrix, ServiceNow Experience supporting Windows-based computers, including Microsoft Windows 10/11 Experience supporting iOS, Android and MDM solutions Experience working with vendors on support cases Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications PowerAutomate/PowerShell/Python scripting Experience with RPA tools, Microsoft Graph and Microsoft PowerApps Knowledge of AI Prompt Engineering, with an understanding of how to craft effective prompts to optimize interactions with AI tools Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

**Telecommunications Instructor/Network Field Technician -Charleston, West Virginia** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. V2X Professional Services has a great opportunity for experienced telecom technicians, Fiber Network Field Techs or Premise Technicians to move from the field and share your knowledge with the next generation in the classroom environment. **Job Duties:** + Plan, prepare and deliver instruction of assigned curriculum using a variety of teaching methods (Virtual, Instructor - Led). + Provide classroom and hands-on lab instruction in Fiber Optic theory, cable preparation, splicing, termination, and testing. + Provide classroom and hands-on lab instruction in Basic Copper theory, cable preparation, splicing, termination, and testing. + Provide classroom and hands-on lab instruction in Pole Climbing and Ladder Safety with a fall-arrest system (example: Cynch-Lok, Buck Squeeze, Super Squeeze). + Ensure safety protocols are followed during all instructional activities + Establish and maintain positive, professional, and collaborative relationships with internal and external partners including co-workers, employers, and professional organizations + Collaborate with program coordinators and advisory committees to align training with workforce needs + Maintain accurate student records, including attendance, assessments, and progress reports + Must know, or when necessary, acquaint themselves with the curriculum, rules, regulations, and standards for the safe operation of specific training topic being delivered + Maintain classroom and training center facilities, equipment and learning materials. + Supports course development by providing subject matter expertise for assigned products **Skills:** + **Experience:** Minimum of 5 years of industry experience in fiber optics installation, splicing, and testing. + Proficiency in using fiber optics, basic copper tools and test equipment (e.g., OTDR, Fiber Optic Power Meter, VFL, OLTS, JDSU, VIAVI, Sidekick). + Proficiency in the installation and repair processes for both Fiber Optic and Copper internet subscribers. + Ability to safely Pole Climb up to 18ft + Ability to utilize 24ft - 28ft Extension Ladders + Strong communication, instructional, and organizational skills. + Ability to work with diverse student populations and adapt to various learning styles. + Familiar with common safety and compliance training courses such as personal fall protection, confined spaces, use of sharp tools, hand, and eye safety, etc. + Intermediate computer skills, including the use of the internet, Microsoft Office products and email **Essential Functions:** + While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach, and manipulate objects + Ability to lift up to 35 pounds, handle and climb ladders and poles, using a variety of hand/motorized tools + Manual dexterity and coordination are required while working in the shop/lab areas as well as operating equipment such as computer keyboard, monitor, projector, calculator, printer and standard office equipment + Intermediate computer skills, including the use of the internet, Microsoft Office products and email + Proven ability to learn quickly and work independently + Must be available to work extra hours as needed + **Must be able to travel and deliver training at satellite locations as needed - Approximately 40-50%** **Desired Skills** + Ability to safely Pole Climb up to 18ft using gaffs. + Ability to utilize 24ft - 28ft Extension Ladders + Experience working within a team environment on multiple projects + Ability to visualize and verbalize technical concepts in understandable terms and be instructionally savvy to deliver clear and effective instructional content **Required Education:** + Associates degree in a technical field or related degree or five years relevant work experience in the field as a technician may be considered in lieu of degree **This position requires a U.S. Person who is eligible to obtain any required Export Authorization.** V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Telecommunications Instructor/Network Field Technician -Charleston, West Virginia Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. V2X Professional Services has a great opportunity for experienced telecom technicians, Fiber Network Field Techs or Premise Technicians to move from the field and share your knowledge with the next generation in the classroom environment. Job Duties: * Plan, prepare and deliver instruction of assigned curriculum using a variety of teaching methods (Virtual, Instructor - Led). * Provide classroom and hands-on lab instruction in Fiber Optic theory, cable preparation, splicing, termination, and testing. * Provide classroom and hands-on lab instruction in Basic Copper theory, cable preparation, splicing, termination, and testing. * Provide classroom and hands-on lab instruction in Pole Climbing and Ladder Safety with a fall-arrest system (example: Cynch-Lok, Buck Squeeze, Super Squeeze). * Ensure safety protocols are followed during all instructional activities * Establish and maintain positive, professional, and collaborative relationships with internal and external partners including co-workers, employers, and professional organizations * Collaborate with program coordinators and advisory committees to align training with workforce needs * Maintain accurate student records, including attendance, assessments, and progress reports * Must know, or when necessary, acquaint themselves with the curriculum, rules, regulations, and standards for the safe operation of specific training topic being delivered * Maintain classroom and training center facilities, equipment and learning materials. * Supports course development by providing subject matter expertise for assigned products Skills: * Experience: Minimum of 5 years of industry experience in fiber optics installation, splicing, and testing. * Proficiency in using fiber optics, basic copper tools and test equipment (e.g., OTDR, Fiber Optic Power Meter, VFL, OLTS, JDSU, VIAVI, Sidekick). * Proficiency in the installation and repair processes for both Fiber Optic and Copper internet subscribers. * Ability to safely Pole Climb up to 18ft * Ability to utilize 24ft - 28ft Extension Ladders * Strong communication, instructional, and organizational skills. * Ability to work with diverse student populations and adapt to various learning styles. * Familiar with common safety and compliance training courses such as personal fall protection, confined spaces, use of sharp tools, hand, and eye safety, etc. * Intermediate computer skills, including the use of the internet, Microsoft Office products and email Essential Functions: * While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach, and manipulate objects * Ability to lift up to 35 pounds, handle and climb ladders and poles, using a variety of hand/motorized tools * Manual dexterity and coordination are required while working in the shop/lab areas as well as operating equipment such as computer keyboard, monitor, projector, calculator, printer and standard office equipment * Intermediate computer skills, including the use of the internet, Microsoft Office products and email * Proven ability to learn quickly and work independently * Must be available to work extra hours as needed * Must be able to travel and deliver training at satellite locations as needed - Approximately 40-50% Desired Skills * Ability to safely Pole Climb up to 18ft using gaffs. * Ability to utilize 24ft - 28ft Extension Ladders * Experience working within a team environment on multiple projects * Ability to visualize and verbalize technical concepts in understandable terms and be instructionally savvy to deliver clear and effective instructional content Required Education: * Associates degree in a technical field or related degree or five years relevant work experience in the field as a technician may be considered in lieu of degree This position requires a U.S. Person who is eligible to obtain any required Export Authorization. V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03 Salary: $65,000-70,000 - Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition. About the Position: The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used. Responsibilities: Repairs and installs access control, alarm, and CCTV systems Provides and coordinates repairs and maintenance of technical equipment; Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems; Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and Trains peers and colleagues as directed by supervisor. Serves as commissioning agent of large contract installs and provides oversight for contractors Ensures continuity and accuracy of contracted access control installs; and Maintains appropriate records and details of work done and time spent in the appropriate work order system; Handles customer service issues and manages requests and inquiries for technical services Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security; Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies; Follows Standard Operating Procedures and other department, University, and state policies; Complies with state, University, and department leave policies; and Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties. Plans, schedules, and prioritizes tasks and assignments Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee; Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities; Instructs staff in work procedures; Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment. Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned Maintains working relationship with University information technology personnel; and Provides end-user technical support to troubleshoot and rectify issues when requested. Required Qualifications: High school diploma or equivalent; Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems; Knowledge of access control systems and software; Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency; Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization; Ability to learn complex software systems; Ability to diagnose network connectivity issues; Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy. Preferred Qualifications: Bachelor's degree in related field; RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and Experience working in higher education. Instructions to Applicants: For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: 08/22/2025 For Full Consideration, Apply by: 09/12/2025 Open Until Filled: Yes

Job Description MedStar Shah MSO is seeking an experienced IT Application Support Team Lead to oversee daily operations of our application support team, drive system reliability, and enhance user experience across our clinical and administrative applications. This role combines leadership, technical expertise, and cross-departmental collaboration to support mission-critical systems in a fast-paced healthcare environment. Key ResponsibilitiesTeam Leadership & Oversight Supervise day-to-day activities of the Application Support team. Mentor, train, and provide performance feedback to staff. Ensure timely resolution of support requests and proper documentation. Coordinate on-call support, task prioritization, and workload distribution. Application Lifecycle Management Oversee configuration, maintenance, and optimization of clinical and administrative applications. Collaborate with users, vendors, and IT leadership to analyze business needs and implement improvements. Lead upgrades, patch management, and testing efforts. Ensure compliance with change control processes and documentation standards. User Engagement & Support Act as an escalation point for complex user issues and vendor interactions. Promote adoption of applications through communication, training, and support. Develop training materials, guides, and SOPs for end-users and internal staff. Compliance & Security Ensure systems meet HIPAA, HITECH, and other regulatory requirements. Promote cybersecurity and privacy standards across supported applications. Participate in internal audits, risk assessments, and policy enforcement. Project & Cross-Functional Coordination Support IT leadership with projects such as EHR upgrades, new rollouts, and workflow redesigns. Coordinate with clinical, administrative, and technical teams to ensure success. Monitor and report project milestones, risks, and resource needs. Qualifications Required: Bachelor's degree in Information Technology, Healthcare Informatics, or related field preferred. Minimum 5 years of progressive application support experience, including team lead/supervisory roles. Strong knowledge of Microsoft 365, Windows OS, and healthcare applications (EHR/EMR). Experience managing support workflows and service ticketing systems. Strong organizational, problem-solving, and interpersonal skills. Preferred: Certifications (e.g., CompTIA, Microsoft, ITIL, Epic, Cerner). Knowledge of healthcare IT operations and clinical workflows. Experience with change/release management and regulatory compliance. Familiarity with MDM, imaging, and endpoint management solutions. Physical & Work Environment Requirements Ability to lift/move equipment up to 50 lbs. Comfortable working in varied environments (clinical spaces, server rooms, elevated/tight areas). Flexibility for evening/weekend work during go-lives, upgrades, or emergencies. Why Join Us? At MedStar Shah MSO, we value professionalism, collaboration, and integrity. As a member of our IT team, you will: Play a key role in ensuring system reliability and user satisfaction. Work in a collaborative environment committed to innovation and excellence. Grow professionally through continuous learning and skill development.

We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment. Job Location: Sterling, VA Responsibilities: 1. Provide on-site tech support to our IDC customers. 2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs. 3. Assume responsibility for on-time and efficient service. 4. Follow documented procedures for completing tasks. 5. Document and maintain complete inventory of all servers and parts. 6. Interact with outside server vendors as needed. 7. Perform other duties and special projects as needed. Requirements: 1. 1+ year work experience in server maintenance, migrations/upgrades. 2. Solid knowledge of Linux OS & MS Office Suites. 3. Excellent time management and communication skills. 4. Well developed organizational skills. 5. Ability to work on multiple priorities and/or tasks simultaneously. 6. Proven ability to work with little or no supervision. 7. Bachelor's degree in computer science or a related field preferred. 8. Speaking Chinese Mandarin is a plus.

Full-time Description Job Title: IT Governance SME Job Type: Full-time Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM - 3:00 PM ET) and additional onsite coverage as mission dictates Dynanet Corporation Overview: Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company's efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology - it's a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future. About the Role: The IT Governance SME is responsible for strengthening strategic IT governance and investment oversight across the customer's portfolio of technology systems (approximately 50 applications/150 systems). This role focuses on aligning technology initiatives with the customer's mission and strategic goals, optimizing compliance with system development lifecycle best practices, ensuring cost effectiveness, and implementing integrated risk management frameworks. The SME will develop and drive use of analytics to enhance decision-making and program outcomes while serving as the enterprise project management office focal point. This position requires expertise in federal IT governance frameworks, portfolio management, and enterprise architecture to support the customer Tech's transformation to a federated technology ecosystem. Requirements Roles & Responsibilities: Strategic IT Governance & Investment Oversight: Strengthen strategic IT governance frameworks that align technology initiatives with the customer's mission and federal priorities Ensure 100% of IT investments and projects are reviewed for alignment with the customer's strategic goals Monitor that at least 90% of projects deliver measurable outcomes within planned scope and timeline Optimize compliance with system development lifecycle best practices across all technology initiatives Implement integrated risk management frameworks for portfolio-wide technology investments Support governance frameworks that drive technology delivery rather than impede progress Enterprise Portfolio Management Office: Serve as enterprise project management office, evaluating IT infrastructure for efficiency and rational enterprise architecture Provide unified enterprise portfolio management approach reflecting and overseeing all projects to ensure alignment and reduce duplication Manage portfolio of 50+ applications and 150+ systems with approximately 1-5 interfaces/integrations per system Lead agile project planning, execution, and delivery, integrating with tools for full lifecycle visibility Modernize enterprise performance lifecycle, risk management framework, and compliance governance support Expand adoption of agile methodologies 100%, targeting 20% increase in sprint velocity and 15% reduction in project cycle times Data Analytics & Decision Support: Develop and drive use of analytics to enhance decision-making and program outcomes Create Executive Dashboard with real-time data, trend analysis, and recommendations Deliver real-time dashboards with 99% data accuracy to support timely and informed CIO-level decision-making Extract and normalize data from diverse sources to build comprehensive portfolio insights Provide data-driven insights to guide IT investment budgeting and strategic planning Support meaningful Capital Planning and Investment Control (CPIC) process through analytics Enterprise Architecture Management: Lead the development, maintenance, and alignment of the agency's Enterprise Architecture (EA) Create and update documentation across all FEAF reference models (PRM, BRM, DRM, ARM, IRM, SRM) Ensure compliance with FEAF standards and establish performance reporting structures Foster stakeholder engagement and provide expert guidance to support strategic planning Maintain 80% up-to-date EA documentation with timely performance reports and actionable insights Support informed decision-making and continuous improvement through architecture governance FITARA & Compliance Management: Process approximately 110+ FITARA reviews annually with peak periods of 42 requests (Jun-Aug) and off-peak of 12 requests (Oct-Dec) Conduct FITARA reviews and provide feedback to ensure compliance with federal IT acquisition requirements Support system registrations (approximately 19 annually) and software assessments (10+ annually) Coordinate Analysis of Alternatives processes (3-10 annually) to support technology decision-making Ensure compliance with federal standards including FISMA, FedRAMP, Clinger-Cohen Act, NIST Standards, and DOGE requirements Performance Monitoring & Reporting: Develop and maintain performance metrics and KPIs for IT portfolio management Create dashboard reporting capabilities (3-30 reports annually) to track portfolio performance Support Technical Board Reviews including Sprint Reviews/Demos (55+ annually), Project Initiation Reviews, and Production Readiness Reviews Provide regular portfolio status reporting to senior leadership and stakeholders Monitor and report on customer satisfaction improvements targeting 20% increase and 30% reduction in service request resolution times Risk Management & Compliance: Implement comprehensive risk management frameworks across the technology portfolio Ensure all current systems maintain ATOs with support for new and renewing authorizations Support system decommissions (2-4 annually) and technology lifecycle management Maintain compliance with federal regulations while enabling smart, well-defined risk-taking Coordinate with cybersecurity and privacy teams to ensure integrated compliance approaches Stakeholder Engagement & Communication: Foster stakeholder collaboration across the customer Tech teams, program offices, and external partners. Coordinate with other HHS OCIO divisions to streamline IT services under unified governance. Support briefings and presentations for senior leaders, working groups, and oversight bodies. Facilitate cross-functional coordination to break down organizational silos. Required Professional Skills: IT Governance Expertise: Minimum 6+ years of experience in federal IT governance, portfolio management, and investment oversight Federal Compliance: Deep knowledge of federal IT frameworks including FISMA, FedRAMP, FITARA, NIST Standards, and Clinger-Cohen Act Portfolio Management: Experience managing large-scale IT portfolios with 50+ applications and complex system integrations Enterprise Architecture: Proficiency in FEAF reference models and enterprise architecture documentation and maintenance Data Analytics: Advanced skills in data analysis, dashboard development, and real-time reporting for executive decision support FITARA Experience: Hands-on experience with FITARA review processes, compliance tracking, and federal IT acquisition requirements Agile Methodologies: Knowledge of agile project management practices and lifecycle management tools Risk Management: Experience implementing risk management frameworks in complex federal IT environments Performance Measurement: Ability to develop and track KPIs, SLAs, and performance metrics for large IT portfolios Stakeholder Management: Experience coordinating across multiple organizational divisions and external partners Federal IT Systems: Understanding of federal system development lifecycle, ATO processes, and compliance requirements Preferred Professional Skills: Certifications: PMP, TOGAF, ITIL, or equivalent IT governance and architecture certifications Federal Experience: Previous experience with the customer, HHS, or similar federal agencies managing large IT portfolios Dashboard Development: Experience with Power BI, Tableau, or similar business intelligence and reporting tools System Integration:?Knowledge of system-to-system integrations and technology mapping Cloud Migration: Experience supporting cloud migration initiatives (NGSC, Azure) and hybrid infrastructure management CPIC Process: Understanding of federal Capital Planning and Investment Control processes and OMB reporting Advanced Analytics: Experience with advanced data analytics, predictive modeling, and trend analysis Change Management: Knowledge of organizational change management during technology transformations Advanced Degree: Master's degree in Information Technology, Business Administration, or related field Dynanet Team Requirements and Expectations: Possess Strong written and verbal communication skills. Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment. Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with. Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve. Excellent judgment and creative problem-solving skills. Respond to team member and client requests via email, MS teams, or other communication means during core business hours. Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers. Education/Experience Requirements: Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, or related field required Experience: Minimum 8+ years of IT governance, portfolio management, or enterprise architecture experience in federal environments Federal Experience: Minimum 4+ years of direct federal government or federal contracting experience with IT governance frameworks Portfolio Management: Minimum 5+ years managing complex IT portfolios with multiple concurrent projects and systems Compliance Experience: Demonstrated experience with FITARA, FISMA, and other federal IT compliance requirements Analytics Experience: Minimum 3+ years developing dashboards, reports, and data analytics for executive decision support Architecture Experience: Experience with enterprise architecture frameworks and documentation standards. Employee Benefits Overview: Industry Competitive Compensation Medical and Dental Insurance Paid Time Off/Holidays 401(k) Retirement Plans with Matching Remote Work* Paid Training Employee Referral Program Employee Development Program? *Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for stakeholder coordination and governance meetings.

Job Title: IT SMELocation: Reston, VA, telework will be acceptable after the program's start date Time Type: Full-time Clearance Requirement: Secret / IT-I - Critical Sensitive (Tier 5/SSBI)/ High RiskEmployee Type: W2 or 1099Citizenship: US Citizen, no Dual Citizenship The IT Subject Matter Expert (SME) provides authoritative guidance and hands-on leadership in cloud and infrastructure initiatives for the Defense Logistics Agency (DLA) Critical Cloud and Infrastructure Support (CCIS) program.NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Responsibilities: · Lead and advise on cloud architecture, engineering, deployment, and operations for CCIS across DoD, DoDIN, and partner environments.· Architect and optimize hybrid and multi-cloud solutions (AWS, Google Cloud Platform, and other DoD-approved clouds) to meet mission requirements with optimal cost, performance, and security.· Drive system engineering activities throughout the C&A lifecycle, including risk management, security controls selection, plan of actions and milestones (POA&Ms), and continuous monitoring.· Ensure compliance with DoD 8570 IAT II-level requirements for all applicable personnel and technologies; serve as SME for IAM, network security, data protection, and incident response.· Collaborate with cybersecurity, risk management, and accreditation teams to prepare and sustain security authorization packages and RMF/NIST-based documentation.· Provide technical leadership to project teams, perform trade studies, and develop engineering best practices, standards, and reference architectures.· Stay current with cloud service updates, DoD cloud initiatives, and RMF/DITSCAP/DIACAP-style guidance as applicable; assess and implement new technologies to meet program goals. Qualifications: Required Education and Experience: · BA/BS in a technical discipline (e.g., Computer Science, Electrical Engineering, Information Systems, Cybersecurity, or related field).· 10+ years of relevant Certification & Accreditation (C&A) experience in DoD or equivalent highly regulated environments.· Demonstrated experience delivering secure cloud and hybrid infrastructure solutions in support of DoD missions. Certifications (DoD 8570 IAT Level II and Cloud/Cloud Architecture): · DoD 8570 IAT II certification (e.g., CompTIA IAT II, or approved DoD 8570 baseline)· Google Cloud certifications: Associate Cloud Engineer OR Professional Cloud Architect· AWS certifications: AWS Certified Cloud Practitioner, and eithero AWS Certified Solutions Architect - Associate, oro AWS Certified Solutions Architect - Professional

We are looking for technically skilled candidates with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems and implement solutions to them. Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. Managing technical documentation.

We are seeking an Information Technology (IT) Lead/Manager, to support our classified customer in Washington, DC. Peraton has been supporting our classified customer for 20 years and has a history of supporting building some of the most important & technically advanced applications. The Lead/Manager in this lateral position and is focused on program/project management and personnel management in additional to their current customer duties. Our unique program delivers advanced, technical infrastructure support for our customer and its relative nodes over the world. The team provides Software and System Engineering, Software and System Development and Operations (DevOps) services, Data Science, Big Data and Entity Resolution Engineering services advanced data discovery, analytics, exploitation, and visualization capabilities through application development and tools integration. The IT Lead Manager in this role is focused on program/project management and personnel management. The IT Lead/Manager will be responsible for but not limited to: Assist the Program Manager with contract execution and be available to fill in when he/she is not available. Participate and attend corporate functions, such as staffing, financial reporting/forecasting, security, subcontracts, etc. to gain exposure. Manages the staffing through the appropriate hiring, firing, and disciplinary actions in collaboration with HR. Manages and approves employee time-cards. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent. Conduct one on one's with team members. Ensure company goals and objectives are being met by each employee and provide constructive feedback. Excellent communication and interpersonal skills Responsible for providing team members with guidance, instruction, and coaching. This may involve retraining staff members as needed or creating development plans for each individual team member to improve their skillset. Qualifications Required Qualifications A current Top-Secret clearance with SCI eligibility and the ability to obtain a polygraph. 10 years of experience, may have supervisory or lead experience. At least two (2) years of experience in a Senior or Lead role. Staffing, planning, and people management. Possess experience in a management capacity. Must have experience with EDAS customer. Desired Qualifications Current or previous experience working in customer environment. Experience or knowledge of the customer mission and programs. Have great communications skills. Are comfortable with coaching employees. Working Place: Chantilly, Virginia, United States Company : Vets Hired

This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests. Potential Roles Include: Systems Administration (Windows, Linux, Cloud, Virtualization) Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches) Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response) Cloud Engineering (AWS, Azure, GCP) Help Desk / Technical Support (Tier 1-3) DevOps & Automation (CI/CD, Scripting, Infrastructure as Code) Database Administration (SQL, Oracle, NoSQL) IT Project Management (Agile, PMP, ITIL) Basic Qualifications: * U.S. Citizenship (required for most positions) * High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles) * Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.) * Ability to obtain and maintain a security clearance (if not already cleared) * Strong problem-solving, communication, and teamwork skills Preferred Qualifications: * Active Security Clearance (Secret, TS/SCI, or higher) * Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc. * Experience in government or defense-related IT projects

: Position serves as initial technical support for classroomtechnology. a. Responsibilities: Candidate shall be responsible for establishing and troubleshooting IP, ISDN, and satellite video teleconferences and provides end-user support, as well as performing regularly scheduled maintenance on Video Tele-communication (VTC) equipment. Candidate shall be able to work with academic and business clients, as well as event and other university staff to determine VTC requirements and ensure that teleconferences are conducted without interruption and all equipment is working properly. Candidate shall be responsible for ability to use, maintain, troubleshoot/repair or escalate issues that are unable to be immediately resolved with the following list including but not limited to Crestron Room Controls, A/V mixers and processors, microphones, projectors, monitors, and other A/V equipment. Candidate shall also serve as onsite technical help desk for IT equipment including but not limited to classroom PCs, laptops, UPS devices, connection cables, VoIP phones, printers and network jacks; and shall have the ability to maintain, troubleshoot, repair or escalate issues concerning these devices and peripherals that are unable to be immediately resolved.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Data Center IT Technician is responsible for ensuring proper functioning of the hardware contained in the data center as well as deploying and maintaining servers in a fast-paced environment with rapidly shifting priorities. Additionally, you will be providing the support, maintenance, deployment, upgrade, and optimization of infrastructure all while always ensuring quality and sustainability. This is a night shift position scheduled to work four 10-hour shifts per week. This role will be working the night shift Saturday-Tuesday from 10:00pm-8:00am EST. Base pay range: $30 per hour. Essential Duties & Responsibilities Install and remove servers from racks in order to deliver them to customers in an efficient manner ensuring quality and adherence in execution and protocol at every stage (server isolation, circuit, powering up server, configuring network, guaranteeing continuity of service to neighboring servers...). Test equipment, troubleshoot and conduct preventive server maintenance and corrective actions. Participate in emergency troubleshooting of datacenter infrastructure and if necessary, escalate to the appropriate person(s) accompanying any issue to the end of troubleshooting. Perform overhauls and maintenance for non-rented servers. Install and prepare material as requested, deploy new equipment following all available documentation. Monitor equipment dashboards and status indicators. Ensure adherence to service levels defined for installation, repair/ maintenance, or customization of servers. Assess the severity of faults and make the necessary incident reports. Receive and track materials sent by the head office and / or subcontractors, suppliers. Minimum Requirements Good knowledge of hardware (components) of dedicated servers Linux and Windows operating system proficiency preferred. Strong knowledge of Data Center environment (network, electrical, airflow, air filtration, cooling) Technical degree in information technology preferred, or equivalent experience. Ability to perform tasks as assigned with minimum supervision. Excellent communication skills (both written and verbal) Able to multitask and prioritize in a fast-paced environment and maintain attention to details. Easily approachable and reacts calmly under stressful situations. Ability to work independently and as part of a team. Ability to work any shift in a 24X7 Operation, including weekends and holidays. Working Conditions While performing the duties of this job, the employee is frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch, or crawl. The employee must also occasionally lift and/or move up to 50 pounds or more. Company Description - About OVHcloud OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. OVHcloud manages 40 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges - today and tomorrow. With a 24-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution. ************************ EEO Statement OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. Powered by JazzHR Uu9NyXcLui

About the Role: We are seeking a detail-oriented and customer-focused Temporary IT Technician with strong mobile support experience to assist our IT team during a peak workload period. This role will focus on troubleshooting, configuring, and supporting mobile devices and related applications, while also providing general IT support as needed. This position is a 2-4 month contract.Responsibilities: Provide technical support for mobile devices (iOS, Android, tablets, and other mobile platforms). Configure, deploy, and troubleshoot mobile phones, tablets, and related applications. Support users with mobile device connectivity issues, including email, VPN, and Wi-Fi. Assist with mobile device management (MDM) systems including enrollment, updates, and security policies. Document support requests, resolutions, and escalate complex issues as needed. Provide general IT support, including hardware/software troubleshooting, user account setup, and basic networking tasks. Ensure compliance with company IT security standards and data protection policies. $20 - $25 an hour