Technical support technician jobs in Riverton, UT

Shift: Monday - Friday, 8:00 AM - 5:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. This is a full-time, Field Tech 1 position located in Sheridan, WY & West Valley, UT, Monday - Friday, from 8:00 a.m. - 5:00 p.m. Compensation: $20.00 per hour SUMMARY: Responsible for providing assistance in collecting, testing, processing and maintenance of field/environmental samples, which involve knowledge on fundamental field/environmental support policies, programs and practices while completing appropriate forms, documents and databases. Includes air, soil, water, and related areas. ESSENTIAL FUNCTIONS: Provides field services using standard field/environmental support knowledge in the collection and review of conditions, including taking samples, completing test kits, and taking, documenting and communicating results. Picks up, transports and delivers results, samples, documents, materials and other items as needed. Prepares vehicle or truck for daily operations, including documents, kits, supplies, materials, safety, and related areas. Reviews, completes and processes standard degrees of logs, documents, databases, and related materials and information. Provides fundamental support in the application and assistance to staff and management regarding field/environmental support policies, programs and practices. Provides support researching issues and developing recommendations to resolve employee, management and related customer issues. Assists in the review and implementation of field/environmental support policies, practices and programs to meet organizational, operations and management needs. Assists with ensuring compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training and experience. One year of experience in a lab or environmental setting is preferred. Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. Valid Driver's License. Required Knowledge and Skills Required Knowledge: Fundamental principles, practices and techniques of field/environmental support. Customer service principles and practices. Safe driving principles and practices. Understanding of the daily administration of field/environmental support programs, policies and procedures. Fundamental methods to resolve field/environmental support or technical problems, questions and concerns. Ability to learn standard applicable organizational policies and procedures on sample maintenance. Computer applications and systems related to the work. Principles and practices to serving as an effective project team member. Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations. Correct business English, including spelling, grammar and punctuation. Required Skills: Performing fundamental field/environmental support duties in assigned areas. Providing standard support within various field/environmental testing. Safely operating a motor vehicle. Providing customer service. Serving as a team member working with customers and projects. Operating in a both a team and individual contributor environment. Interpreting, applying and explaining organizational policies and procedures. Maintaining databases, forms, documents and related informati0n. Using initiative and judgment within established department policies and procedures. Using tact, discretion and prudence in working with those contacted in the course of the work. Performing effective oral presentations to groups and peers and the department. Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. PHYSICAL/MENTAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to safely operate a motor vehicle and exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. WORKING ENVIRONMENT: Work is performed outside, in the office, and lab settings. Work is subject to travel, weather conditions, exposure to blood or bodily fluids, chemicals, fumes, gases, noxious odors, and related items in a lab and environmental setting. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.