Technical support technician jobs in SeaTac, WA - 501 jobs
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Information Technology Specialist
KBC Advisors 4.1
Technical support technician job in Seattle, WA
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technicalsupport for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
$67k-82k yearly 4d ago
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IT Support Specialist
Helion 3.7
Technical support technician job in Everett, WA
We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone.
Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant.
This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait.
What You Will Be Doing:
As an IT Support Specialist, you will provide frontline technicalsupport, helping employees resolve hardware, software, and network issues quickly and efficiently. This role serves as the first point of contact for IT-related problems, ensuring smooth day-to-day operations. You will report to the IS&T Operations Manager, and this is an onsite role located at our Everett office.
* Respond to IT service requests via phone, email, or ticketing systems
* Diagnose and resolve issues with desktops, laptops, mobile devices, printers, and peripherals
* Install, configure, and support operating systems (Windows, mac OS, Linux) and applications (Microsoft Office, email clients, collaboration tools)
* Assist with password resets, user account provisioning, and access permissions
* Record issues, resolutions, and escalate complex problems to higher-level support teams
* Provide clear communication and maintain a professional, helpful attitude with end users
* Perform routine updates, patches, and preventive maintenance tasks
Required Skills:
* 5+ years of IT support experience
* Technical knowledge: Familiarity with operating systems, networking basics (TCP/IP, DNS, DHCP), and common enterprise applications
* Problem-solving skills: Ability to quickly identify issues and apply logical troubleshooting steps
* Communication skills: Strong verbal and written communication to explain solutions clearly to non-technical users
* Customer service orientation: Patience and empathy when assisting users
* Certifications (preferred): CompTIA A+, ITIL Foundation, or Microsoft Certified Desktop SupportTechnician
#LI-Onsite
Total Compensation and Benefits
Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation.
This is a non-exempt hourly role.
Hourly Pay Rate
$40-$49 USD
Benefits
Our total compensation package includes benefits, including but not limited to:
* Medical, Dental, and Vision plans for employees and their families
* 31 Days of PTO (21 vacation days and 10 sick days)
* 10 Paid holidays, plus company-wide winter break
* Up to 5% employer 401(k) match
* Short term disability, long term disability, and life insurance
* Paid parental leave and support (up to 16 weeks)
* Annual wellness stipend
Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
$40-49 hourly 5d ago
IT Helpdesk Technician
Us Tech Solutions 4.4
Technical support technician job in Seattle, WA
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-57k yearly est. 2d ago
IT Help Desk Technician - Corporate
Charlie's Produce 4.5
Technical support technician job in Seattle, WA
Charlie's Produce - Who We Are
Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus.
With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.
What we offer:
An amazing company culture!
Medical/Dental/Vision on the first of the month following hire.
ESOP (Profit Sharing) and 401(k).
Paid vacations, paid holidays.
Pre-tax commuter benefits, and onsite parking.
Coverage under State Sick Leave.
100% Prepaid College Tuition for employees and their dependents.
Employee assistance program (EAP).
Additional Compensation Details:
$25- $30/hour
Potential 90-day performance-based raise
Yearly review with possibility of increase based on performance and tenure
Job Description
The Role
We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly.
Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution.
Essential Responsibilities Include, but Are Not Limited To:
Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat
Provide advanced troubleshooting and technicalsupport for hardware, software, and network-related issues
Perform remote and physical troubleshooting through diagnostic techniques and by asking pertinent questions
Determine the best solutions based on the issue
Walk the internal customer through the problem-solving process while practicing patience and courtesy
Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication
Escalate any unresolved issues to the correct team member as necessary
Provide accurate information on IT products or services as requested or refer the request to the proper team member
Record events and problems and their resolution in logs
Escalate reoccurring issues found based on the incident logs to the correct team member
Follow-up and update internal customer with the status of their request if needed
Pass on any feedback or suggestions by internal customers to the appropriate team member or manager
Identify and suggest possible improvements on procedures and processes
Manage Help Desk tickets in a timely and courteous manner
Perform follow-up customer service to ensure issues are fully resolved
Ability to lift and move computer equipment up to 50 lbs
Will require on-call support and occasional after-hours work to resolve critical issues
Qualifications
Required Skills and Experience
Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience
Working knowledge of Office 365 products and how to resolve issues
Good understanding of computer systems, mobile devices and Windows OS
Experience with hardware installs
Ability to diagnose and resolve basic to high level technical issues
Excellent communication skills, both written and verbal
A high level of emotional intelligence
Stellar customer service skills
Detail oriented with the ability to make detailed notes on tickets
Highly organized with the ability to prioritize
A high level of phone etiquette
CompTIA A+, Network+, or equivalent certifications are preferred
Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory
Preferred Skills and Experience
Experience as a help desk technician or other customer support role within an IT department
Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira)
IBM iSeries (AS400) experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
This is a safety-sensitive position.
This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
We do not provide H1-B sponsorships at this time.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state
.
For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)
Charlie's Produce is an Equal Opportunity Employer
Visit our Employment Page for more details or to view our privacy center: ****************************************
Recruiters - DO NOT CONTACT!
$25-30 hourly 8d ago
Desktop Support Technician I
Denali Advanced Integration 3.4
Technical support technician job in Redmond, WA
Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position:
The Desktop SupportTechnician is part of a team responsible for providing technicalsupport and deployment services to various clients for their project needs.
Essential Functions:
* Deployments of new computer hardware or moves, and existing computer operating system upgrades
* Physical installs/placement of equipment, cabling, data backup, and transfer, imaging, basic configurations, standard application installs/setups, profile transfer, and preparation of old devices for disposal or re-deployment
* Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
* Remote and basic desk-side technicalsupport including remote control of end-users' devices
* Troubleshooting and repairing desktop computers to ensure they interconnect seamlessly with multiple systems such as network drives, and all business productivity applications
* Working independently to troubleshoot all support requests and follow escalation policies
* Participating in testing, documentation, and implementation of assigned projects
* Short term projects may include: computer and/or server moves and deployments, computer arm installs, and other hardware deployments
* Some projects may involve travel to sites throughout the state, and/or nationwide
Competencies:
* Ensures Accountability
* Tech Savvy
* Communicates Effectively
* Values Differences
* Customer Focus
* Resourcefulness
* Drives Results
* Plans and Prioritizes
* Decision Quality
* Self-Development
Work Environment:
This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools. Must be comfortable working in various working conditions including hospital, office, warehouse, and data center environments.
Physical/Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 50 pounds within the building and to other offsite locations as needed for project support
Required Education and Experience:
* High School Diploma
* 1 - 3 Years of Experience
Qualifications:
* Prefer 1-3 years of Windows Desktop/Laptop support in a professional enterprise environment. Including:
* MS Office, and other software application setups, upgrades, and troubleshooting
* Install, upgrade and/or configure desktop computers primarily in a Windows operating system environment
* Experience with server moves/deployments, computer arms, computers on carts, and/or large computer moves is a plus
* Superior customer service skills. Excellent verbal, written, and interpersonal skills
* Experience working in a hospital environment is desired
* AA degree in an IT-related field is strongly preferred. High school diploma is strongly preferred
* Ability/flexibility to commute/travel to various work locations throughout Seattle and the greater Puget Sound. Ability to travel nationwide is a plus
* An A+, MCP, and/or MCDST Certification desired (but not required)
* WORK SHIFTS: Work shifts will vary based on project needs. Typical projects are during daytime business hours, but at times depending on project needs work may be required outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed)
* This position will require a detailed background check. We also require drug screenings, 2 step TB screening, and completion/adherence to vaccinations policies as required to work in hospital environments
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$36k-42k yearly est. 17d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Tacoma, WA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-41k yearly est. 10d ago
IT Project Technician
Dynamic Computing 4.1
Technical support technician job in Seattle, WA
Dynamic Computing is looking for an IT Project Technician!
Dynamic Computing is a leading Managed IT Service Provider to small companies located in the Puget Sound region and beyond. We're a small but growing company that is focused on being the premier Managed IT Service Provider in the Seattle area.
We're looking forward to adding a great new member to our team. Thanks in advance for your consideration.
Remote First: Dynamic Computing has adopted a remote first approach. We believe this to be a strategic advantage and continue to innovate on new ways technology can improve how we do business and help our clients. The IT project technician position will be primarily “in person” due to the nature of the position but have some flexibility options for remote work as schedule and workload permits.
What kind of person are we looking for?
Cutting Edge - As an IT service provider, we're focused on delivering the latest and greatest to our clients, while keeping their business objectives in the front of our minds. That means that we need you to learn all about new technologies, tools, and trends to keep our team and clients current.
Thirsty for Knowledge - Our clients have questions, and it's important that we give them great answers! We want you to be the Wikipedia of all things technology (complete with excellent peer review abilities to help your teammates grow their knowledge).
Customer Service Oriented - There will be a good amount of time spent both onsite in front of the client and over the phone troubleshooting issues remotely. You'll need to conduct yourself with professionalism and a flare that will keep the client requesting you to help them.
Network Infantry - At times, we'll be dropping you into an undocumented environment of hidden switches, ancient routers, and rogue access points with no weapons or maps to guide you. We need you to make sense of it all, document the details and get the rest of the team the information needed to support the site.
Project Whisperer - Completing projects and tasks comprehensively, under budget, and with great communication is your bread and butter. Clients love to keep efficient timelines and it excites you to be able to help from start to finish.
Checklist Master - 60% success rates just aren't going to cut it. You'll have a lot to keep track of, and getting the details organized, accurate, and consistently executed upon is critical. This job will need someone who enjoys managing lots of little things while focusing on preventing bigger problems.
Process and Preparation Ninja - You want things to go as planned, especially when you're in front of the customer. This requires more than just showing up with a box of new equipment. You've learned to think through the work you've been asked to do and find the pitfalls ahead of time. You're consistently evaluating the process, updating the steps and looking for ways to add value and cut out wasted time.
Calm, Cool, and Collected - You've got it - no matter what “it” is! Your ability to keep your client service and communication skills polished when challenging situations arise will be key to ensuring ongoing client satisfaction.
So what will I be doing every day?
Below is a list of the day-to-day areas of responsibility. You won't be responsible for all of them right from the outset - you'll be working with other members of our team and your responsibility will increase over time.
Independent Project Delivery- A project will be anything with a predefined scope, quote and budget. A large portion of this position is completing routine projects for our clients, including computer replacements, network equipment upgrades and new location setups. You'll work with the IT Project Manager or another senior project team member to become an expert at preparing, coordinating, and delivering on these projects and will continually improve our standards and best practices along the way.
Collaborative Project Work- Larger more complex projects include office moves, new client onboarding/audits, infrastructure overhauls, server migrations, large scale expansions, and cloud/3
rd
party software integrations. You'll act as a supporting resource for onsite and remote work on larger projects to help deliver them on time, under budget and with high customer satisfaction. You'll be tasked with equipment prep, user support, onsite assistance
Onsite Assistance and Coverage - We can do a lot remotely, but we still need to be ready to drive to a customer site when necessary. As one of our hybrid workers, you'll be tasked with onsite coverage outside of your own project work if other resources are not available. You may also be asked to assist remotely for any sites or customers you have unique knowledge based on recent work.
Customer/Client Service - This position is highly interactive with our clients and requires a positive and friendly attitude. You'll be responsible for dealing with all different types of people and businesses with varying knowledge levels and decision-making abilities regarding technology.
Documentation - We all know that our own internal filing systems make sense. To us. But unfortunately, they make no sense to anyone else. Which is why we have a wonderful, amazing, peer-reviewed, and internally created knowledge base! It's your job to create, edit, add, subtract, replace, and improve it every single day. That way when the next guy or gal has the same issue, they've got your best and brightest ideas on how to fix it all teed up and ready to go.
Continuing Education - We plan on making you learn. About a lot of stuff. All the time. Even when you don't want to. And you're going to have to get certified on it. And we'll pay you for doing it. It's a wonderful thing for someone who's looking to grow, and we won't settle for anything less than your best and brightest.
What are the requirements for this position?
Here is a list of our “must-haves” for the IT Project Manager:
Possesses a high level of integrity / honesty - In a small company, each team member relies on their team to complete their job effectively. Mistakes will always be made and are part of how we all grow. It's very important to us to ensure that those mistakes are recognized, admitted, and resolved as quickly as possible when they occur. We don't expect perfection but do expect honesty 100% of the time.
Knowledgeable - We are looking for someone that can hit the ground running and make an immediate impact to our project team's delivery. This requires some decent aptitude and experience working with technology, networking, and end user support. We will provide training and will make sure you have the support you need to succeed, but to be successful you'll need a strong foundation of technical knowledge.
Hard Working - We're a company that's growing, changing, and pushing the envelope every single day. We're going to expect you to work hard and focus on moving yourself forward. It'll be worth it. We promise.
Helpful - Always willing to assist others in a positive manner. We're a team. We want you to be an integral part of it. Which means we need you to help us, and we'll help you, and we'll all do it with smiles on our faces (at least most of the time).
Organized and Detailed - You're on a video call, your phone is ringing, you're taking notes and people are asking questions on instant message, not to mention you have an onsite starting in two hours with computers in the lab you still need to finish setting up. You also have multiple tickets and plethora of research browser tabs open on your screen. You'll need to be able to stay organized and funnel everything into the appropriate tickets, time entries, notes, and updated knowledge base articles, making not forgetting any steps.
3 years of applicable IT experience - preferably working for an MSP/IT Service Provider primarily handling customer facing tickets, projects, or escalations.
Experience administering firewalls, networking equipment and wireless systems
MCP, A+, and Network+ Certifications or equivalent for computer hardware troubleshooting, networking, and for the latest Windows desktop operating systems.
Educated - There are a few pre-requisites for a job at Dynamic Computing. One is that you got an education that will help support your career path. For this position, it means at least an AA or Technical degree in something that's at least kind of computer or IT related. If you've got a bachelor's degree, that's even better (unless it's in General Studies). Heck, we'll even take a master's degree (although we might not be able to afford you). If you've got a PhD, then we
definitely
can't afford you. Sorry.
What do I get for all my hard work?
Good question! Here's the scoop on this position:
Money - The compensation for this position is market competitive and will be dependent upon experience and expertise but we anticipate a base salary between 55-75k. After a few months, you'll be eligible for our bonus program, which gives you the opportunity to earn an additional 10% of your salary each quarter.
Time - We'd like 40 hours/week from you. It might be 45 some weeks, but hopefully not too often. We'll try our best not to have it hit 50. And you'll keep a roughly business hours schedule (We're open M-F 7:30am - 6:00pm. Typical start time is 8:30 am with some flexibility).
Medical - We pay 100% of your medical insurance! (We're not kidding). We'll also contribute to your HSA account, and we'd encourage you to do the same (not to mention that you get a tax break for doing so).
Disability - We also ensure all employees have both a short-term and long-term disability plan in place to make sure that you continue to receive income if you get hurt and are unable to work.
Retirement - We provide a Simple IRA retirement plan, matched dollar per dollar for up to the first 3% of your salary.
Paid holidays - You'll get paid for 9 holidays without even showing up to work! You'll get to pick either MLK or President's Day, choice of 4
th
of July or Juneteenth, plus Memorial Day, Labor Day, Thanksgiving Day & following Friday, two days at Christmas, and New Year's Day.
Additional PTO - You'll get about 16 additional paid personal days off per year that you can use if you're sick or for vacation.
Transportation Subsidy -You'll get an ORCA card or parking subsidy depending on how often you are projected to be in the office. The ORCA card entitles you to free transit on the bus, train, light rail and more that you can use to commute.
How do I apply?
Please submit your resume and cover letter through the job board. You can also see all of the positions currently available on our website. No phone calls or recruiters please. If you're serious about this job, please tell us "why" you're the person we're looking for. We're looking forward to learning more about you!
Please be advised that a background check will be required for well qualified candidates during the hiring process as well as on a recurring basis if selected.
Thanks for taking the time to read our novel of a job posting. We hope you are as excited about this opportunity as we are!
$46k-81k yearly est. 22d ago
Helpdesk Specialist II
Randys Worldwide 4.1
Technical support technician job in Everett, WA
Requirements
Operational
Provide timely and effective support to users' inquiries and technical issues through various communication channels (e.g., phone, email, ticketing system)
Troubleshoot and resolve technical problems: Diagnose and resolve hardware, software, and network-related issues.
Accurately log and document all helpdesk interactions, including issue details, troubleshooting steps taken, and resolutions provided.
Identify and escalate issues that require additional expertise or resources to the appropriate technical teams or higher-level support personnel, ensuring timely resolution and customer satisfaction.
Contribute to the development and maintenance of a comprehensive knowledge base by documenting common issues, resolutions, and best practices for future reference and self-service support.
Configure and deploy wireless and desktop phone equipment. Also, handle the configuration and maintenance of voice mailbox systems and telecom-related reporting.
Assist in ongoing system audits to evaluate the utility and efficiency of the system's resources and communication components, and their effectiveness in meeting business goals and strategies.
Perform other duties and tasks assigned.
Background & Qualifications
Formal Education & Certification
Associate's degree in computer science preferred or related field and 3-4 years related training and/or experience.
Knowledge of network wiring and cabling standards, use of network switches and hubs.
Knowledge of relational databases.
A+, MCP or MCSE Certification preferred.
Microsoft Business Solutions Dynamics GP experience preferred.
Telephony experience a plus
Knowledge & Experience
Exceptional knowledge of computer hardware, including [desktops, laptops, servers, mobile devices, network appliances, phones, and tablets]
Deep-seated experience with desktop and server operating systems, including [Windows 10/11, Windows Server 2016/2019, Mac OS]
Extensive application support experience with [MS Active Directory, MS Office 365, Group Policies, SentinelOne, AuthPoint] and knowledge of programming languages, including [scripting PowerShell, or command line]
Working knowledge of a range of diagnostic utilities, including [ConnectWise, Dell Diagnostics, Performance Monitor, Windows Event Viewer, Disk Utilities, Imaging Tools]
Demonstrated progressive experience in the management of a technicalsupport team.
Proven track record of developing and providing Service Level Agreements and Help Desk deliverables.
Personal Attributes
Must demonstrate passion and enthusiasm for computers and people; motivate and empower others to achieve Company goals.
Outstanding Customer Service and communication skills, with a team-oriented philosophy.
Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.
Exhibit strong problem-solving skills, taking ownership of assigned tasks and demonstrating resourcefulness in finding resolutions.
Ability to understand issues and make systematic and rational judgments based on relevant information.
Demonstrate the ability to think critically and creatively to find innovative solutions. Proactively research and explore alternative approaches to resolve complex technical issues.
Self-motivated, and able to work effectively with minimal supervision. Should enjoy a fast-paced, deadline, and goal driven environment.
Experience in supporting a diverse range of users with a variety of technical skills.
Capable of lifting/carrying 50 lbs. and occasionally up to 75 lbs.; moderate physical activity.
Salary Description $28-$33/hr
$28-33 hourly 60d+ ago
Information Technology
Vp 3.9
Technical support technician job in Tacoma, WA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$30k-64k yearly est. Auto-Apply 60d+ ago
Help Desk / Computer Support Technician 2
Triplenet Technologies
Technical support technician job in Seattle, WA
Computing resources comprise a complex networked environment, including both administrative and instructional applications, some of which are in off-campus locations. Seeking an experienced specialist to serve as a team player within IT. Our environment currently includes 500+ devices and 50+ servers with heavy concurrent use. The primary role of this position is help desk technician. This position is responsible for performing a wide variety of functions, and will work closely with faculty and administrative representatives for academic input. The successful applicant must possess technical skills and be able to work patiently and productively with students, staff and faculty spanning a large range of computing expertise.
Duties related to this responsibility include:
Work in a team role supporting the computing environment, including networked devices such as copiers, and endpoints (desktop/laptop)
Act as a primary helpdesk contact to investigate problems, answer technical questions related to hardware and software, and document/escalate issues as appropriate.
Troubleshoot and resolve software, hardware and network issues.
Collaborate and coordinate with other members of Dept IT as well as IT staff.
Utilize system monitoring and “ticket” tracking systems to monitor tasks and issues.
Installing/upgrading/configuring various hardware and software including operating systems, applications, security software/devices, and other networked devices.
Supporting setup and use of video projectors, laptops, and video conference systems. Troubleshoot issues in active class/meeting environments.
Help develop/maintain documentation, lead group training sessions, and instruct individual users ad hoc on technology, systems, and software in use.
Repair computer equipment including utilization of vendor specific warranty repair procedures.
Duties
Duties related to this responsibility include:
Work in a team role supporting the computing environment, including networked devices such as copiers, and endpoints (desktop/laptop)
Act as a primary helpdesk contact to investigate problems, answer technical questions related to hardware and software, and document/escalate issues as appropriate.
Troubleshoot and resolve software, hardware and network issues.
Collaborate and coordinate with other members of IT as well as other IT staff.
Utilize system monitoring and “ticket” tracking systems to monitor tasks and issues.
Installing/upgrading/configuring various hardware and software including operating systems, applications, security software/devices, and other networked devices.
Supporting setup and use of video projectors, laptops, and videoconference systems. Troubleshoot issues in active class/meeting environments.
Help develop/maintain documentation, lead group training sessions, and instruct individual users ad hoc on technology, systems, and software in use.
Repair computer equipment including utilization of vendor specific warranty repair procedures.
Requirements
Bachelor's degree in Computer Science, Engineering or a related field.
Minimum 1 year helpdesk/technicalsupport experience in a large Windows AD based environment.
Ability to work both independently and as part of a team to problem solve, take initiative, set priorities and handle multiple projects efficiently and effectively to meet deadlines while representing the mission, visions and values of the organization.
Ability to work creatively within given resources to provide the best possible environment for students, staff and faculty
Excellent skills in technical documentation, personal communication/interaction, and customer service/liaison.
Ability to learn new technologies and applications on the job.
Must be able to respond to both planned and unplanned issues, needs and activities outside of normal business hours.
Desired
Experience supporting a mixed OS environment including OS X and Linux
Experience working in academic IT positions.
Experience supporting cloud based solutions such as Google Apps/Drive, Microsoft Azure, and Amazon Web Services.
Other Details:
Schedule- 100%. Monday- 8am-5pm | Tuesday- 8am-5pm | Wednesday- 8am-5pm | Thursday- 8am-5pm | Friday- 8am-5pm |
Location- Seattle
Estimated Duration of Assignment- 01/29/18 - 03/31/18- can be extended
Pay rate: $25 per hour
$25 hourly 60d+ ago
Information Technology
Veterans Prime, Inc.
Technical support technician job in Tacoma, WA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$31k-62k yearly est. Auto-Apply 60d+ ago
Multiple IT Positions (Java, JS, BI Analyst, SDET, Tech PM, Full-Stack Web, UI/UX, C#, .NET)
Solutions Resource 3.6
Technical support technician job in Bellevue, WA
Solutions Resource is an IT service provider based in Bellevue, WA. The staffing branch of the company sources IT professionals and connects them with Contract or Full-time opportunities at Organizations (Corporation/Gov Agency) in the state of WA.
Job Description
We are now seeking candidates in one or more of the following fields:
Java Developer
JavaScript Developer
Business/BI Analyst
SDET / Tester
Technical Project Manager
Full-Stack Web Developer
UI/UX Designer
Visual Designer
C# Developer
.NET Developer
Please submit your resume and we will keep you posted if we have any available position that matches your background and interest.
Qualifications
Currently in the state of WA
Have working experiences in the field of interest
Please make sure you list all the technical skills/languages that you are familiar with
Contact information must be found on the resume
Additional Information
Contract/Full-time
$30k-63k yearly est. 2d ago
IT Technician I
Altasciences Co
Technical support technician job in Everett, WA
Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster a passionate and collaborative work environment and we are looking for talented and enthusiastic people, like you, to join our growing team! Whether you're a recent college graduate or seeking your next career opportunity, it's time to discover your future at Altasciences.
We are better together and together We Are Altasciences.
About the Role
The IT Technician I is responsible for providing first level support to Altasciences' users in their usage of the tools provided by the Altasciences IT department such as computers, telephones, software, laptops, mobile phones, etc. The IT Technician I responds to and tracks user requests and solutions via an automated Helpdesk System.
What You'll Do Here
The computer technician provides accurate and creative solutions to user problems;
Enhance and develop quality support methods and communication skills through coaching feedback;
Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction;
Research, resolve, and respond to questions received via phone calls, emails in a timely manner;
Participate in team projects that enhance the quality or efficiency of Helpdesk support;
Through the Helpdesk system, log calls and document the issue, the communication and the solution of the incident;
To identify recurrent problems, and help users to resolve them;
To troubleshooting problems encountered by staff members, user account, email and user profiles creation / management;
To prepare computers, following the procedure in place for delivery to employees, loading them with the appropriate software and operating system;
To suggest improvements and upgrades to hardware and software;
To write training manuals and or train user in the proper use of hardware and software;
What You'll Need to Succeed
Ideally a College degree in an IT-related program. Pertinent experience may be considered in lieu.
Demonstrated technical skills, with the ability to learn new equipment and procedures quickly.
Excellent customer service skills.
Excellent organizational and time-management skills.
Excellent diagnostic and problem-solving skills.
Ability to effectively prioritize tasks.
Able to work independently under tight deadlines and as part of a team
Software and technology:
Basic to Intermediate knowledge in the configuration/installation/troubleshooting of Windows 7, 10, 11
Basic to Intermediate knowledge of Cisco phone systems
Basic to Intermediate knowledge of Office 365 administration
Basic to Intermediate knowledge in PC, laptop and portable hardware troubleshooting;
Basic to Intermediate knowledge in printers, protocols DHCP, DNS, TCP/IP, Active Directory, Terminal Services, Workspace ONE Mobile Device Management, Windows Deployment Services WDS, Antivirus software;
Basic to intermediate knowledge in mobile smartphones, iPhone, Android, Blackberry;
Basic knowledge in VPN, Windows Server.
What We Offer
The hourly range estimated for this position is $22.17 - $31.03. Please note they vary within the range based on factors including, but not limited to, prior relevant experience, skills, education, certification, location as well as internal equity and market data.
Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.
Altasciences' Benefits Package Includes
Health/Dental/Vision Insurance Plans
401(k)/RRSP with Employer Match
Paid Vacation and Holidays
Paid Sick and Bereavement Leave
Employee Assistance & Telehealth Programs
Altasciences' Incentive Programs Include
Training & Development Programs
Employee Referral Bonus Program
#LI-AN1
MOVING IN UNISON TO DELIVER A BIG IMPACT WITH A PERSONAL TOUCH
Altasciences is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability or any other protected grounds under applicable legislation. Reasonable accommodations for persons with disabilities during the recruitment process are available upon request. Join us at Altasciences!
$22.2-31 hourly Auto-Apply 3d ago
Field Network Technician
Pacific Office Automation 4.7
Technical support technician job in Seattle, WA
Job Description
Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we've expanded to 30+ branches across 11 western states-including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy.
Essential Job Duties
Connecting/installing office equipment to our customer's network
Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction
Remote troubleshooting and diagnosis of network connectivity issues
Qualifications
Professional networking
Net +
Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2)
Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)
Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications
Proficient with all Apple products
Strong communication skills and ability to work cohesively with clients
Ability to travel locally to different clients
Benefits
Advancement and growth into leadership roles
Team-player environment
DOE: $22-24/ HR
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Company car for work and personal use
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.
#LI-Onsite
$22-24 hourly 2d ago
IT Support Specialist
Helion Energy 3.7
Technical support technician job in Everett, WA
About Helion
We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone.
Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant.
This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait.
What You Will Be Doing:
As an IT Support Specialist, you will provide frontline technicalsupport, helping employees resolve hardware, software, and network issues quickly and efficiently. This role serves as the first point of contact for IT-related problems, ensuring smooth day-to-day operations. You will report to the IS&T Operations Manager, and this is an onsite role located at our Everett office.
Respond to IT service requests via phone, email, or ticketing systems
Diagnose and resolve issues with desktops, laptops, mobile devices, printers, and peripherals
Install, configure, and support operating systems (Windows, mac OS, Linux) and applications (Microsoft Office, email clients, collaboration tools)
Assist with password resets, user account provisioning, and access permissions
Record issues, resolutions, and escalate complex problems to higher-level support teams
Provide clear communication and maintain a professional, helpful attitude with end users
Perform routine updates, patches, and preventive maintenance tasks
Required Skills:
5+ years of IT support experience
Technical knowledge: Familiarity with operating systems, networking basics (TCP/IP, DNS, DHCP), and common enterprise applications
Problem-solving skills: Ability to quickly identify issues and apply logical troubleshooting steps
Communication skills: Strong verbal and written communication to explain solutions clearly to non-technical users
Customer service orientation: Patience and empathy when assisting users
Certifications (preferred): CompTIA A+, ITIL Foundation, or Microsoft Certified Desktop SupportTechnician
#LI-Onsite
Total Compensation and Benefits
Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation.
This is a non-exempt hourly role.
Hourly Pay Rate
$40 - $49 USD
Benefits
Our total compensation package includes benefits, including but not limited to:
• Medical, Dental, and Vision plans for employees and their families
• 31 Days of PTO (21 vacation days and 10 sick days)
• 10 Paid holidays, plus company-wide winter break
• Up to 5% employer 401(k) match
• Short term disability, long term disability, and life insurance
• Paid parental leave and support (up to 16 weeks)
• Annual wellness stipend
Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
$40-49 hourly Auto-Apply 5d ago
IT Helpdesk Technician
Us Tech Solutions 4.4
Technical support technician job in Seattle, WA
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-57k yearly est. 60d+ ago
IT Help Desk Technician - Corporate
Charlie's Produce 4.5
Technical support technician job in Seattle, WA
Charlie's Produce - Who We Are
Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus.
With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.
What we offer:
An amazing company culture!
Medical/Dental/Vision on the first of the month following hire.
ESOP (Profit Sharing) and 401(k).
Paid vacations, paid holidays.
Pre-tax commuter benefits, and onsite parking.
Coverage under State Sick Leave.
100% Prepaid College Tuition for employees and their dependents.
Employee assistance program (EAP).
Additional Compensation Details:
$25- $30/hour
Potential 90-day performance-based raise
Yearly review with possibility of increase based on performance and tenure
Job Description
The Role
We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly.
Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution.
Essential Responsibilities Include, but Are Not Limited To:
Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat
Provide advanced troubleshooting and technicalsupport for hardware, software, and network-related issues
Perform remote and physical troubleshooting through diagnostic techniques and by asking pertinent questions
Determine the best solutions based on the issue
Walk the internal customer through the problem-solving process while practicing patience and courtesy
Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication
Escalate any unresolved issues to the correct team member as necessary
Provide accurate information on IT products or services as requested or refer the request to the proper team member
Record events and problems and their resolution in logs
Escalate reoccurring issues found based on the incident logs to the correct team member
Follow-up and update internal customer with the status of their request if needed
Pass on any feedback or suggestions by internal customers to the appropriate team member or manager
Identify and suggest possible improvements on procedures and processes
Manage Help Desk tickets in a timely and courteous manner
Perform follow-up customer service to ensure issues are fully resolved
Ability to lift and move computer equipment up to 50 lbs
Will require on-call support and occasional after-hours work to resolve critical issues
Qualifications
Required Skills and Experience
Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience
Working knowledge of Office 365 products and how to resolve issues
Good understanding of computer systems, mobile devices and Windows OS
Experience with hardware installs
Ability to diagnose and resolve basic to high level technical issues
Excellent communication skills, both written and verbal
A high level of emotional intelligence
Stellar customer service skills
Detail oriented with the ability to make detailed notes on tickets
Highly organized with the ability to prioritize
A high level of phone etiquette
CompTIA A+, Network+, or equivalent certifications are preferred
Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory
Preferred Skills and Experience
Experience as a help desk technician or other customer support role within an IT department
Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira)
IBM iSeries (AS400) experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
This is a safety-sensitive position.
This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
We do not provide H1-B sponsorships at this time.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state
.
For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)
Charlie's Produce is an Equal Opportunity Employer
Visit our Employment Page for more details or to view our privacy center: ****************************************
Recruiters - DO NOT CONTACT!
$25-30 hourly 10d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Seattle, WA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-41k yearly est. 1d ago
Multiple IT Positions (Java, JS, BI Analyst, SDET, Tech PM, Full-Stack Web, UI/UX, C#, .NET)
Solutions Resource 3.6
Technical support technician job in Bellevue, WA
Solutions Resource is an IT service provider based in Bellevue, WA. The staffing branch of the company sources IT professionals and connects them with Contract or Full-time opportunities at Organizations (Corporation/Gov Agency) in the state of WA.
Job Description
We are now seeking candidates in one or more of the following fields:
Java Developer
JavaScript Developer
Business/BI Analyst
SDET / Tester
Technical Project Manager
Full-Stack Web Developer
UI/UX Designer
Visual Designer
C# Developer
.NET Developer
Please submit your resume and we will keep you posted if we have any available position that matches your background and interest.
Qualifications
Currently in the state of WA
Have working experiences in the field of interest
Please make sure you list all the technical skills/languages that you are familiar with
Contact information must be found on the resume
Additional Information
Contract/Full-time
$30k-63k yearly est. 60d+ ago
Field Network Technician
Pacific Office Automation 4.7
Technical support technician job in Seattle, WA
Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we ve expanded to 30+ branches across 11 western states including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy.
Essential Job Duties
Connecting/installing office equipment to our customer's network
Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction
Remote troubleshooting and diagnosis of network connectivity issues
Qualifications
Professional networking
Net +
Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2)
Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools)
Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications
Proficient with all Apple products
Strong communication skills and ability to work cohesively with clients
Ability to travel locally to different clients
Benefits
Advancement and growth into leadership roles
Team-player environment
DOE: $22-24/ HR
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Company car for work and personal use
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.
#LI-Onsite
$22-24 hourly 31d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in SeaTac, WA?
The average technical support technician in SeaTac, WA earns between $25,000 and $52,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in SeaTac, WA