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Technology facilitator vs information technology support manager

The differences between technology facilitators and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a technology facilitator, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $46,799 average annual salary of a technology facilitator.

The top three skills for a technology facilitator include classroom curriculum, training programs and curriculum materials. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Technology facilitator vs information technology support manager overview

Technology FacilitatorInformation Technology Support Manager
Yearly salary$46,799$104,424
Hourly rate$22.50$50.20
Growth rate10%16%
Number of jobs56,435162,131
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 61%
Average age4247
Years of experience28

Technology facilitator vs information technology support manager salary

Technology facilitators and information technology support managers have different pay scales, as shown below.

Technology FacilitatorInformation Technology Support Manager
Average salary$46,799$104,424
Salary rangeBetween $34,000 And $63,000Between $76,000 And $142,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Clinica Sierra Vista
Best paying industry-Finance

Differences between technology facilitator and information technology support manager education

There are a few differences between a technology facilitator and an information technology support manager in terms of educational background:

Technology FacilitatorInformation Technology Support Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Technology facilitator vs information technology support manager demographics

Here are the differences between technology facilitators' and information technology support managers' demographics:

Technology FacilitatorInformation Technology Support Manager
Average age4247
Gender ratioMale, 55.3% Female, 44.7%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technology facilitator and information technology support manager duties and responsibilities

Technology facilitator example responsibilities.

  • Design and deliver safety training to achieve desire business safety outcomes; create PowerPoint presentations for individual electronic delivery of content.
  • Provide PC support to students and faculty: software installation, hardware installation, and computer maintenance.
  • Sharpen effective administrative skills, leadership and well-developed focus on organization and communication among facilitator team and the large student body.
  • Perform applicable LAN maintenance activities.

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Technology facilitator vs information technology support manager skills

Common technology facilitator skills
  • Classroom Curriculum, 9%
  • Training Programs, 7%
  • Curriculum Materials, 7%
  • Professional Development, 7%
  • Computer Lab, 6%
  • Troubleshoot, 5%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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