Technology Implementation Manager remote jobs

IT Change Management Project Manager Term: Full-Time Eligibility: Must reside and work from home in San Antonio/Austin, Texas Seeking an experienced IT Change Management Project Manager to lead the Problem & Change Management team within the PMO. This servant-leadership role ensures IT service stability, reliability, and continuous improvement while minimizing risk and disruption. Key Responsibilities Lead & coach analysts: onboarding, growth plans, performance reviews Develop & maintain processes for Problem and Change Management Review RCA & metrics for accuracy and completeness Facilitate meetings: Major Incidents and Change Control Board Track/report KPIs with senior leadership Manage compliance projects and regulatory initiatives Support operations and provide coverage as needed Adapt to evolving duties as assigned Required Qualifications High School Diploma/GED 5+ years job-related experience, including financial institutions & data analysis 4+ years with ITSM tools ITIL Strategic Leader certification (required) PMP certification within 3 years of hire Team leadership experience Skills & Competencies Advanced data analysis, trend identification, reporting Expertise in ITIL/ADKAR change management methods Proficiency in Excel, Power BI, or similar tools Strong communication, presentation, and organizational skills Ability to train in analytics Adaptable, proactive problem-solver

A top Fortune 50 financial institution is seeking a Project Manager to lead complex, technology-driven initiatives across the enterprise. This fully remote role is ideal for a seasoned IT Project Manager experienced in delivering large-scale waterfall projects and navigating challenging stakeholder conversations. About the Opportunity: Schedule: Monday to Friday Hours: 8:am to 4:30pm Setting: Remote Responsibilities: Leading end-to-end delivery of complex technical projects following SDLC and waterfall methodologies Managing scope, schedule, risks/issues, budget, communications, procurement, and change control Liaising with business and technical stakeholders and communicating effectively at all management levels Managing project activities using ServiceNow, M365, and project governance tools Preparing project reports, maintaining roadmaps, updating staffing/resource profiles, and forecasting budgets Leading IT infrastructure and facilities upgrade projects, sometimes simultaneously Driving vendor management, reviewing invoices, and overseeing deliverables Ensuring adoption of change through strong communication and stakeholder alignment Continuously improving delivery processes, project reporting, and team organization Qualifications: 7+ years of combined IT Project Management experience Proven track record delivering Waterfall projects and managing complex technical initiatives Experience navigating difficult conversations and aligning cross-functional teams Strong background in Project Delivery, Forecasting, and SDLC Governance Familiarity with ServiceNow and M365 Strong communication, stakeholder management, and leadership skills (courageous servant leadership mindset) Desired Skills: PMP or similar PM certifications Experience in the Financial industry Solid understanding of Security rigor and branch/campus technology implementations Background delivering Security Infrastructure-related technologies Experience with Azure DevOps

We are seeking a highly skilled ERP & Business Applications Engineer to lead the administration, development, and optimization of our NetSuite ERP environment and its surrounding systems. This role will be instrumental in managing Field Services Management (FSM), API integrations (including Celigo), and other business-critical platforms. The ideal candidate will possess strong technical expertise, business acumen, and a passion for driving operational excellence through systems. This role will be on a small team with no direct reports, so someone with strong technical expertise and the ability to perform well individually with little management will be ideal for this role. Key Responsibilities: Administer and develop the NetSuite ERP platform, including FSM and AvaTax modules. Design, implement, and maintain integrations using Celigo and other middleware/API tools. Collaborate with cross-functional teams to gather, interpret, and translate complex business requirements into scalable system solutions. Develop and maintain custom scripts, workflows, and automation within NetSuite. Lead and coordinate testing efforts for new features, enhancements, and integrations to ensure quality and reliability. Create and maintain comprehensive documentation for systems, processes, and configurations. Deliver end-user training and support to ensure effective system adoption and usage. Manage data integrity, identity access, and governance processes across platforms. Monitor system performance and proactively identify opportunities for improvement. Desired Qualifications: 5+ years of experience administering and developing within NetSuite ERP. Hands-on experience with NetSuite FSM. Proficiency in SuiteScript, REST/SOAP APIs, and integration platforms (e.g., Celigo). Strong understanding of business processes across finance, operations, and service delivery. Proven ability to gather and analyze complex business requirements. Experience in testing, documentation, and user training. Familiarity with data governance and identity management best practices. Excellent communication and project management skills. Ability to work independently in a remote environment. Why Join Us? Fully remote work environment within the United States Opportunity to lead and shape enterprise systems strategy Collaborative and innovative team culture Competitive compensation and benefits Exponential Power offers a competitive salary and benefits program including medical, dental, vision, life and disability insurance, FSA accounts and 401(k). Exponential Power is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation or preference, national origin, ethnicity, ancestry, disability, veteran or marital status, arrest or conviction record, use/non-use of lawful products of work premises non-work time, or any other status protected by state, federal, or local law.

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills, comfortable reporting to VPs Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts. A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives. Deep focus on execution, follow-through, accountability, customer obsession, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: At least 5 years of experience in technical program management Bachelor's degree Preferred Qualifications: 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability) 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS 3+ years experience building highly scalable products and platforms in a SaaS organization 3+ years of experience with agile delivery and planning, and helping teams organize Experience applying Generative AI to solve business problems and drive efficiency Experience in building systems and solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree. Responsibilities • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors. • Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates. • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group's reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications • Bachelor's degree in related field • 7+ years in customer facing role and/or project management role • Experience with contract negotiations • Experience leading process improvement projects • Experience working with software • High sense of urgency • Strong sense of Customer Advocacy • Proven track record of successful project implementations • Excellent communication, presentation, and interpersonal skills • Ability to work independently and with a team to meet deadlines • Ability to recognize and articulate trends and insights across the customer Preferred Qualifications • Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline • Lean Six Sigma Green Belt Certification • PMP certification • Experience in access control • Experience in facility management • Experience with WMS, YMS, TMS implementation #LI-JS1 #LI-Hybrid The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

We're looking for a detail-oriented, cross-functional consultant who can help Asana lead deployments of Asana to our enterprise customers. You will be part of our Professional Services team, and committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. You will be part of a team that strives to help customers across countries, industries, and functions get off on the right foot and continue to get the most value out of the tool over time. You will be a consultant focused on onboarding our rapidly growing customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert in order to support Customers building their first workflows in Asana. You will be a valuable liaison to the product team, providing real-time customer product feedback and helping to align and connect our product roadmap to our customers' visions and goals. To the broader business team and all of Asana, you will be able to share a unique customer-centric perspective and enable the wider customer success organization to apply change management principles to your everyday interactions with customers. This role is based in our New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve: Deeply understand Asana the product as well as each customer's business, including the business issues and problems being resolved by the engagement and Asana, to serve as both a product expert and trusted advisor through the change process Execute engagements for each customer based upon their processes, needs, and jointly set goals to ensure a successful change; tailor engagements to meet customer's goals, as needed Facilitate the change management process and associated engagement activities, such as customer office hours, executive reviews, and regular progress meetings to ensure engagement success and customer adoption Analyze the strengths and opportunities of our professional services offerings and engagements, both at a customer and broader program level, to drive continuous enhancement of our program and how we serve our amazing customers Partner with internal relationship stakeholders to deliver a cohesive customer experience from pre-sales of the engagement all the way through to transition touchpoints and beyond Serve as a valued voice of the customer by proactively uncovering and communicating trends and insights to cross-functional Asana stakeholders About you: 3-5 years experience in customer-facing consulting roles, ideally with experience leading customer-facing engagements in a consulting firm. Complex project experience. You understand what it takes to help customers be successful at scale, taking into account the complexities of the enterprise. Customer-centric. You're genuinely passionate about helping customers see the value of Asana as a solution for their business problems and serving as an advocate for their success by leading impactful, engaging sessions and synthesizing valuable feedback on their behalf back to cross-functional teams. You're deeply committed to customer service and satisfaction - this is the skill you have used to build business in the past. Relationship-builder. You have a honed ability to build relationships, using both courage and candor in a manner that fosters credibility, trust, and opportunity with clients and colleagues. You understand different stakeholder dynamics and how to optimize for what's best for all involved. Solutions-oriented. You have a growth mindset, a high general business acumen for what drives success for our clients as well as how change impacts that success, and an aptitude for taking the initiative and problem-solving in the face of ambiguity. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer: Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $133,000 - $151,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor's and Inc.'s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations. #LI-Hybrid

The Role This role requires 60-75% Travel. The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality. Responsibilities Technical Expertise: Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment. Stay up to date with the latest advancements in food processing technologies and best practices. Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes. Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing. Process Improvement: Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality. Recommend and implement process enhancements or automation where applicable. Instill optimized processes at manufacturing sites and challenge the status quo. Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations. Training and Education: Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation. Create and deliver educational materials and refresher workshops as needed. Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process. Team Management and Development Recruit, mentor, and manage other professionals responsible for supporting our production sites. Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully. Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members. Documentation and Reporting: Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required. Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch. Prepare reports for management and regulatory authorities as required. Support product specification development and reviews as needed to maintain speed to market for new products. Food Safety, Quality and Compliance: Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines. Develop and implement quality control protocols to maintain consistent product quality and safety. Identify and address any quality-related issues promptly and escalate to leadership with action plan. Aid compliance and accuracy involving product tracking, product security, and product creation. Safety & Compliance Be aware of hazards in the workspace. Retain and understand department specific training. Report safety incidents/ concerns and comply with follow-up actions. Be compliant with area safety requirements, state regulations and PPE requirements. Follow GMP, biosecurity, sanitation or other quality and compliance requirements. Perform record keeping accurately and completely as directed by a lead or supervisor. Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor. Report and escalate safety & quality concerns. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. Must be able to repetitively climb ladders and/or stairs and work from elevated platforms. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics. Extensive hands-on experience in food processing, preferably in various product categories. In-depth knowledge of food safety regulations and industry standards. The ability to travel 50-75% of the time and many times with short notice. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams. Strong organizational and project management skills. Ability to plan, design experiments, and problem solve. Effective time-management skills and ability to multi-task Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance. Excellent verbal and written communication skills with coworkers and management. Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$110,000-$140,000 USD

What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects. You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome. You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time. You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning. You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company. About the role: As an early implementation manager at Vesta, you'll work closely with the team to: lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success. become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle. collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients. develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues. build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work. Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. The Role Cedar's Delivery team is responsible for the end-to-end implementation of Cedar's product suite. Implementations are a critical part of Cedar's client lifecycle - the process by which prospects become live clients, and contracted ARR becomes actualized ARR - and can be divided into four major implementation phases: Sell: advising the client during the late stages of a Cedar sale on the overall structure of a Cedar implementation and key design decisions, guided by Cedar best practices Solution: architecting a client-tailored implementation plan that surfaces key decisions and risks early on to ensure a smooth process and timely product go-live Ship: flawlessly executing on the implementation plan in partnership with client leaders, client operators, and Cedar's Client Growth team, leveraging our playbooks and best practices to get the product live in a smooth and timely manner Scale: monitoring the overall stability of Cedar's product performance after product go-live, resolving support requests, and thoughtfully transitioning the client to steady state We are seeking an Implementation Director to lead our largest, most strategic implementations within the third stage (Ship) of each client's Cedar implementation journey. In this role, you will leverage your deep healthcare implementation experience and advanced executive communication, consensus-building, and risk mitigation skills to independently deliver high-quality, complex technical implementations. Internally, you will serve as a strategic thought partner with Delivery team leadership and go-to-market teams on playbook strategy and implementation asset development, investing deeply in optimizing our processes, coaching others and scaling our team. This is an individual contributor role and will report into one of Cedar's Delivery Group Leads. Responsibilities Accountable for the overall success of Cedar implementation for Cedar's large, strategic clients Lead all aspects of development and execution of implementation project plans to ensure on time, on budget, quality delivery; able to execute independently with limited direction and oversight Act as a strategic thought partner/senior liaison between Delivery, go-to-market and product teams in designing, building and deploying creative product solutions to meet client requirements and strategic goals Work autonomously and creatively in navigating and overcoming obstacles, removing barriers to success for others Form strong and productive working relationships with client counterparts at all levels (operators to executives), driving all workstreams and vendors to achieving mutual goals Build exceptional partnerships with Cedar Solution Design Leads, Client Growth Leads, Implementation Managers, Solution Architects, and Solution Engineers to execute Cedar's most complex implementations Coach and mentor Cedar Implementation Managers to manage additional complexity, leading by example through our most ambiguous and challenging situations Actively build and refine tools and processes to improve Cedar implementations that measurably scale the Delivery team Create strong feedback loops and serve as the voice of the customer to internal stakeholders to inform improvements to Cedar's platform and delivery approach Exemplify Cedar's values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity Required Skills & Experience Experience in a client-facing senior project management, consulting or operations role (or equivalent) within healthcare technology implementations Experience working with large hospital systems and/or payers required; Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required Able to prioritize effectively across complex, interdependent workstreams to achieve deadlines Exceptional communications skills; able to succinctly articulate status and risks to executive stakeholders Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders; advanced ability to maintain trust and rapport, especially during times of conflict or disagreement Creative and resilient problem-solver; able to proactively anticipate and mitigate risks independently and coach others to do the same Strong analytical skills a plus; fluency in, for example, Excel, Looker, Tableau, Salesforce, Smartsheets, etc. Intellectual curiosity; consistent desire to innovate and improve Inspires others to achieve company and individual goals Compensation Range and Benefits Salary Range*: $157,250 - $185,000 This role is also equity eligible This role offers a competitive benefits and wellness package *Subject to location, experience, and education #LI-REMOTE What do we offer to the ideal candidate? A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you For exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month) Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally About us Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z). As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

As a member of our incredible team, here is what you'll do: Arrive Health is seeking a Manager of Product Ownership and Implementations to join our growing team. In this role, you will lead our Product Ownership function and oversee a Product Success Specialist, ensuring the highest quality product delivery and successful customer implementations. This is a hands-on leadership role: you'll contribute directly as a product owner while guiding the team to foster seamless internal and external collaboration. As our organization continues to grow, this position will expand in scope, offering increased leadership opportunities. The ideal candidate is a collaborative, detail-oriented leader who can balance strategic oversight with tactical execution, ensuring consistent, repeatable success. Among other things, here is what you will do: Manage and develop team members, fostering a collaborative, high-performing team culture. Actively participate in backlog management, requirements definition, story writing, prioritization, and acceptance criteria to drive delivery of high-quality solutions. Collaborate cross-functionally with Sales, Account Management, Product, and Engineering to align on requirements, project timelines, priorities, and deliverables. Partner with cross-functional stakeholders and external partners on discovery initiatives, product testing, and special projects that drive innovation. Define and implement repeatable processes and playbooks to enable scalable, efficient implementations and product delivery. Guide the team in documenting, prioritizing, and resolving product or implementation issues in collaboration with technical and clinical teams. Create an environment of continuous improvement where efficiency, scalability, and customer satisfaction are top of mind. Serve as a primary point of contact for project updates, issue management, and status reporting with internal stakeholders and external partners. Ideal qualifications we seek in a candidate: 5+ years of experience in product management, implementations, or related roles within the healthcare technology sector. Strong stakeholder management skills, with proven results working within cross-functional teams. Excellent communication and stakeholder management skills, with the ability to lead conversations with executives, clients, clinical, and technical teams. Demonstrated success managing product owners, implementation teams, or cross-functional delivery roles. Experience with tools such as Jira, Confluence, or similar documentation platforms. Experience working in an agile environment. Understanding of the healthcare value chain and healthcare IT. * Leadership reserves the right to vary minimum years of experience for exceptional candidates with advanced skills and a history of strong performance. Diverse teams build better products: At Arrive Health, we recognize that people come with a wealth of experience and talent beyond just the requirements of a job. If your experience is close to what you see listed here, please still consider applying as we are often recruiting for many positions and can work together to identify the correct role. Diversity of experience and skills, combined with our passion for healthcare, is what continues to drive us to innovate. We encourage people from all backgrounds to apply to our positions. This is a full-time remote position, with the option of traveling to cowork in our Denver, CO headquarters a few times a year. The successful candidate must already have authorization to work in the United States. At this time, Arrive Health does not offer sponsorship. All candidate information will be held in confidence, and in accordance with EEOC guidelines. Perks and Benefits: Our people are our most important asset, and we want to support our employees by offering a competitive and robust benefits package. We strive to be a preferred place and our perks and benefits include a variety of offerings tailored to support our amazing people in the most meaningful ways. Medical insurance with 90% employer paid premiums for our employees. Vision and dental covered at 100% Health saving account with employer contribution and flexible spending accounts 401k and company stock options Paid Leaves of absence, LTD and life insurance plans Paid maternity and paternity leaves at 100% Inclusive paid time off policy 9 company holidays and 2 floating holidays 6 company disconnect days so all our employees can prioritize their mental health and wellbeing Remote first company Denver, CO and Columbus, OH office coworking spaces Gym reimbursement through Anthem Home office setup for new employees Monthly snack box Anticipated hiring range for this position: $118,000 to $130,000 Annually

The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience. Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities Customer Onboarding & Implementation Management Lead and manage the full lifecycle of the customer onboarding process through go-live. Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations. Coordinate internal readiness activities: Account Creation Customer Portal Hardware Ordering / Procurement (A Stock) B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”) Warehouse Processing / Services Configuration Services (Asset Tagging, Imaging, Software Installations, etc.) Reporting (Service Levels, KPIs, ASN, Invoicing, etc.) Serve as the primary point of contact for onboarding-related inquiries and updates. Cross-Functional Collaboration Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned. Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered. Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process. Customer Experience & Success Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements. Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met. Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction. Documentation & Reporting Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists. Prepare and maintain implementation documents, including technical specifications, and work instructions. Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders. Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency. Risk Management & Compliance Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges. Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations. Continuous Improvement Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements. Contribute to developing scalable onboarding methodologies and tools for future customers. Qualifications and Skills Education: Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field. Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus. Experience: 3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment. Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain). Experience managing customer-facing initiatives and ensuring service delivery excellence. Skills: Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers. Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail. Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables. Communication: Excellent written and verbal communication skills, capable of translating technical information. Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes. Technical Skills: Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with CRM or onboarding software (ServiceNow, etc.) preferred. Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial. Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials. Soft Skills: Exceptional interpersonal and teamwork skills. Customer-first mindset with a focus on long-term relationship building. Adaptability to changing priorities and customer requirements. Strong initiative and accountability in driving results. Working Conditions Full-time position; occasional travel may be required for customer visits or cross-functional workshops. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Additional Information The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Make a difference. Be happy. Grow your career. The Role The Director, Workday Implementation - Advisory Services is responsible for directing, planning, and developing advisory solutions projects at Nordic. They will maintain responsibilities for solution development, sales enablement, solution team management, and delivery oversight relating to assigned projects. The Director, Workday Implementation - Advisory Services ensures the success of projects, serving as the key business line liaison to both clients and consultants, monitoring the progress of the project, providing oversight, education and guidance, and performing client-facing work as needed. Key Responsibilities The Director, Workday Implementation - Advisory Services will have the following key responsibilities which include, but are not limited to: Managing, mentoring and developing solutions team staff; making solution-specific hiring decisions as solution and Nordic growth dictates Partner with Advisory Services leadership to support the overall performance of the service line; support service line vision and initiatives, establish goals, and report achievement progress Oversee and participate in ensuring project success, including building strong client and consultant relationships, completing regular client and consultant check-ins, reviewing status reports, providing recommendations and best practices, and identifying and mitigation project risks Act as point of escalation for project team and client; perform services directly for clients as necessary Support pre-sales scoping and solution design activities in close partnership with internal sales and solutions teams, including the creation of customized sales presentations, messaging and content Serve as a thought leader for the service line, creating webcasts, podcasts, white papers, and blog posts to educate prospective and existing clients Research healthcare ERP-related topics and continued learning by attending seminars, tradeshows, and other pertinent events to help grow the business, and ensuring new learnings are incorporated into standard methodology and strategy Stay abreast of the latest technology, regulations, and news relating to healthcare ERP, continuously evaluating market for opportunities that supersede competitors' products Oversee solution development, creation, and refining, ensuring the strength of product offerings Engage with Workday as a vendor/partner to maintain and educate others at Nordic on updates to methodologies, product changes and best practices Educate clients and consultants on Advisory Solutions offerings including teaching internal Nordic classes Work on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested Nordic ERP Workday and Additional Vendor Program Management Working with the Project Management Team and Practice Leadership, help to own the success of the Workday vendor partnership Analyze data to identify staffing needs. Ensure procedures, methodologies, and enablement are in place to support quality service delivery. Create revise, review, and approve SOPs based upon vendor. Conduct internal audits and other quality assurance activities. Monitor client progress, address issues, and implement appropriate corrective actions. Document and report service quality and project financial metrics. Provide communication, high level training and information to stakeholders regarding new vendors and related technology. Skills and Experience Bachelor's degree in related field, post graduate degree strongly preferred 10+ years' related experience including 5 years management capacity Experience implementing Workday products with healthcare systems preferred Workday certification(s) preferred Experience leading service-oriented teams, scaling appropriately to successfully manage growth required Able to positively influence and engage consultants and clients, generating interest and enthusiasm for the service line Solution-oriented; skilled in grasping the essentials in complex situations, anticipating client needs, and conceptualizing both problems and solutions Strong customer service attitude and skillset Strong understanding of ERP software and ERP software implementation services required Proven ability in time management with strong attention to detail Experienced in talking comfortably with individuals at all levels of an organization in groups or individually and with C-suite and senior leadership Demonstrated ability to work independently and collaboratively Must demonstrate and embody Nordic's maxims Proficient with Microsoft Office products and other collaboration tools, including virtual meeting and cloud technologies Demonstrated ability to work under pressure and within time constraints Additional Details Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility. Travel up to 50% of the time, or as Nordic ERP or client needs dictate, notice provided. Work schedule will vary based on Nordic ERP or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours. #LI-MF1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. About the Role:As a Implementation Manager, you will lead our clients' onboarding and implementation process, ensuring they unlock the full potential of Level AI to enhance the customer experience.You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on the Level AI products including Auto-QA, Analytics, Voice of the Customer, Agent Assist, and Screen Recording among others, all while driving efficient time to value. Key Responsibilities :- Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.- Successfully handle onboarding of multiple clients simultaneously Understand clients' business objectives- Understand clients' technical requirements which may require leading technical discovery sessions to ensure that our AI-powered customer support solutions are configured appropriately to meet their needs- Collaborate with internal teams, including sales, product, engineering, and customer support, to address client needs and resolve technical issues.- Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate technical information to clients.- Identify opportunities for upselling and cross-selling our solutions to existing clients.- Track and report on key account metrics, such as customer satisfaction and product usage, and use this information to drive improvements in our solutions. Requirements :- Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience- 3+ years of experience in a hands on technical role; 1 + years of experience delivering successful customer implementations- Strong technical background with experience working with SaaS platforms, interacting with APIs, and using cloud services.- Excellent project management skills with the ability to juggle multiple projects simultaneously.- Ability to translate complex concepts into actionable items to non-technical stakeholders- Strong communication skills in English (both written and verbal).Entrepreneurial & Problem-Solving Attitude - Self-motivated, adaptable, and resourceful in tackling implementation challenges Optional Requirements :- Experience with integrating with CRMs such as Salesforce- Familiarity with intent-based and generative artificial intelligence- Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Manager in the United States. As an Implementation Manager, you will play a critical role in onboarding new clients and ensuring a seamless implementation experience. You will manage projects end-to-end, coordinating cross-functional teams to deliver timely and successful outcomes. Acting as the primary point of contact for client stakeholders, you will facilitate communication, mitigate risks, and resolve issues proactively. This role requires strong organizational skills, problem-solving abilities, and the ability to balance multiple priorities in a fast-paced, remote-first environment. You will continuously evaluate and optimize implementation processes, ensuring client satisfaction while contributing to the growth and efficiency of the team. Accountabilities In this role, you will be responsible for: Managing the full implementation lifecycle for new clients, from project kickoff to go-live, ensuring milestones are achieved within agreed timelines. Acting as the main point of contact for client stakeholders, providing updates, addressing concerns, and facilitating effective communication. Collaborating closely with Customer Success Managers and internal teams to align implementation activities with client objectives. Identifying and mitigating risks that may impact project delivery, proactively addressing any issues or roadblocks. Maintaining accurate documentation, including project plans, timelines, and client communications. Continuously evaluating and optimizing implementation processes to improve efficiency and client experience. Requirements The ideal candidate will have: Previous experience in project management, preferably in SaaS or software implementation. Strong interpersonal and communication skills, capable of managing client relationships effectively. Excellent problem-solving abilities and the capacity to identify and resolve issues promptly. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Basic understanding of SaaS products and the technical concepts involved in implementation. Comfort working in a start-up or remote-first environment. Fluency in English, both written and spoken. Benefits This role offers a competitive benefits package, including: Fully remote position with flexibility across the U.S. (within specified states). Collaborative, supportive, and feedback-oriented work environment. Competitive compensation package. Opportunities to work with cutting-edge technologies such as GenAI. Annual company events for team building and engagement. Autonomy to cultivate personal workflows and processes while contributing to overall team success. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

System Innovators is seeking a Software Implementation Manager to join their team! This important role has the responsibility for leading the overall implementation program of System Innovators Enterprise Revenue Management solution. Here at System Innovators, we're driven by a mission to be the leading provider of enterprise revenue management solutions to government and utilities clients. To make our mission possible, we need talented and dedicated individuals on our team. We offer employees a casual work setting, competitive benefits package and stable environment. The Software Implementation Manager is responsible for managing project scope, functional and technical project resources, and interfacing with multiple departments including Sales, IT, Development, Services, and Support in order to ensure successful and on-time delivery of the defined solution implementation. Additional work activities may include involvement in supporting change management and deployment activities. What will your impact be: Overall Project Management: Oversee the project and manage execution to plan Run client kick-off, planning and design meetings Participate in regular, internal and external project management meetings Handle internal and external project status reporting Manage to project scope on time and on budget Implementation of projects: Assist with Pre-Sales workshops and assisting with the creation of Statement of Work documents Main client contact representing System Innovators during the Project phase Run customer functionality workshops Guide customers in designing the solutions configuration applying best practices and for maximizing business benefits Oversee execution of the multiple solution implementation work streams; and at times run parts of the execution Develop a functional and technical understanding of solutions in order to assist with and/or complete system implementation tasks. Document and review functional / technical specifications and gain approval from the customer Maintain Project Plans and Project Budgets Manage Project Escalations both internally and externally Seek additional opportunities and managing Project Change requests to ensure Project Scope is maintained Oversee Configuration progress, all Test phases, Deployment, and Post Go-Live support Continuous improvement and knowledge management: Contribute to company objectives of enhancing value brought to customers, service offerings, company expertise and delivery processes Identify opportunities for enhancement and improvement of the System Innovators implementation processes Support global knowledge program and stimulate cross team knowledge sharing Manage the required cooperation with other teams: commercial, technical and support teams What we are looking for: Bachelor's degree in Business or Technology related field from an accredited institution Must have 3+ years of experience as a Software Implementation Manager or equivalent experience in an IT field. Knowledge of project management tools and software packages. Enterprise technology delivery Ability to operate well in fast-paced, collaborative environment Operational, technical marketing and management skills Must be a good communicator Leadership qualities and excellent problem-solving ability PMP / PMBOK certification are nice to have. Government contract and delivery experience preferred 30% travel required Company Overview System Innovators is a division of Harris Computer, a member of the Constellation Software Inc. group of companies. For over 40 years System Innovators has been the industry leader in cashiering and revenue collection systems for the public sector and utilities. Our user-friendly software solutions are field-tested and time proven used by 200 plus clients throughout the United States, Canada and the Caribbean. Using the latest Microsoft platforms and .NET technologies, all software development and support for iNovah is based out of the System Innovator's office in Jacksonville, Florida. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government, public power and water entities as well as school districts throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. Harris is divided into multiple functional Business Units that are supported by a centralized Corporate Services group. Harris is an EEO/AA/Disability/Veteran employer. #WeAreHarris

⚡️ Why Altium? Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its space More than 30,000 companies and 100,000 electronics engineers worldwide use Altium We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry The Enterprise Implementation Manager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations. A day in the life of our Enterprise Implementation Manager: Project manage the PLM modules of the customer's deployment plan. Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES. Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer. Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support. Build excellent customer relationships, and influence the adoption of recommended best practices. Who We're Looking For Expertise in PTC Windchill, Siemens Teamcenter, Arena required Deep technical knowledge of PLM systems and integration challenges 10 + years experience in client-facing role electronic Design Automation (EDA) experience a plus Must be able to engage customers at both a business and technical level Must be results-oriented and highly effective in a matrix organization while working remotely Able to travel 30% Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience United States Benefits 🏥 Medical, Dental, Vision Plans and HSA and FSA accounts ❤️ Basic Life and AD&D insurance; disability coverage where applicable 🌅 Retirement 401(k) Plan Option with Altium match 🧘 Employee Assistance Program 🏖 Paid holidays plus a “Choice Day” off per quarter ✈️ Paid time-off on arising schedule upon key milestones 🤒 Sick time for Dr. appointments or family health needs 👶 Family medical, maternity, paternity, and military leave 🏡 Flexible working arrangements available based on role and location 🥳 Employee referral program 🖥 Home internet allowance 🌍 Remote working abroad program 📚 Professional development support and resources 🥪 Free lunch, snacks, and drinks in the office 🚗 Free parking The salary range for this role is $139,000-$159,000 OTE . Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location. 🏢 Our hybrid schedule Our global hybrid model allows employees to work remotely two days per week. Our designated In-Office Days are Tuesday, Wednesday, and Thursday. This is when we come together in-person as a team to collaborate, learn from one another, and accelerate innovation. Some exceptions apply. 🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 💡 Learn more about why a career at Altium is an opportunity like no other: ******************************************* ✈️ Altium Benefits: ************************************** 👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.

Job Type: Full Time / Contract Work Authorization: No C2C or Sponsorship The A.C.Coy company has an immediate need for an IT Product Manager - Work Management. Ideal candidates must have a Bachelors degree in Computer Science/Information Science or related field and 3+ years of experience supporting work management platforms at a global, enterprise-level, with demonstrated ability to contribute to all stages of large-scale technology implementation. Deep, hands-on administrative and design expertise with Monday.com is also required. Responsibilities Responsible for the full lifecycle of Client's work management technology products that support teams globally. This includes platforms such as Monday.com-currently the primary focus due to customer demand-as well as other work management tools utilized for managing key workflows, processes, data, and metrics. Define and execute a product roadmap for the individual work management solutions, with a current emphasis on the Monday.com platform. Research, design, and implement highly scalable solutions and workflows, constantly seeking and addressing inefficiencies across custom and purchased technologies. Partner closely with the Product Line Manager of Work Management to align product strategy, roadmap priorities, and platform capabilities with evolving business needs. Manage day-to-day operations and the administration of work management products, with focus on coordinating customer requests and support activities (bug fixes and enhancements). Work closely with global and regional stakeholders to collect and analyze requirements for projects, work requests, and change activities related to work management technologies. Lead the capture, analysis, and integrations of lessons learned from product initiatives to inform future strategy. Proactively identify, track, and mitigate product-related risk to ensure continuity, compliance, and performance of platforms, processes, and workflows. Oversee the integration of data from existing systems into work management platforms by leading efforts in data profiling, cleansing, and transformation. Lead the analysis, planning, and implementation of integrations between work management technologies and internal/external systems to streamline workflows and enhance data connectivity. Collaborate with the IT Product Line Manager and business stakeholders to ensure cost-effective license allocation, prevent overages, and support compliance with vendor agreements. Define and manage account-level permissions within work management technologies to ensure secure, role-based access aligned with operational needs. Review and execute operational processes, including change management, account management, and business process owner agreements to ensure governance, consistency, and alignment with IT policies and procedures. Contribute to the selection and evaluation of work management technologies, platforms, and hardware, ensuring alignment with technical standards and business needs. Collaborate on design, architecture, availability, reliability, performance, monitoring, and security discussions with IT Product Line Manager , technical teams, business partners, and vendors for work management technologies. Engage with IT leaders, infrastructure, and corporate security resources to ensure work management products comply with IT best practices, standards, strategy, and laws. Define and execute technical deployments and test plans, validating with business users. Create and update process documentation and maintain existing knowledge bases. Demonstrate ability to navigate the complexities of global solution deployment, including considerations for cultural differences, language variations, data privacy regulations (e.g., GDPR, etc.), and regional infrastructure requirements. Qualifications Education: Bachelor's degree in a technical discipline such as Computer Science, Information Science, or a related subject from an accredited institution Experience Required: 3 years of product management experience supporting work management platforms at a global, enterprise-level, and demonstrated ability to contribute to all stages of large-scale technology implementations. Deep, hands-on administrative and design expertise with Monday.com (covering feature design, product road mapping, and system support) Proven history of translating high-level business objectives into detailed technical requirements and user stories for new product development or significant enhancements. Demonstrated expertise in architecting integrations between SaaS work management platforms (Monday.com) and the core Microsoft 365 ecosystem (Teams, SharePoint, Power Platform) to ensure a seamless, secure, and scalable enterprise workflow. Experience collaborating with international teams and stakeholders across different time zones to achieve common project or product goals. Experience and knowledge of change management principles and methodologies Familiarity with Windows, SharePoint, and the Microsoft 365 ecosystem of collaboration tools

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Manager, IT Applications? Globe Life is looking for a Manager, IT Applications, to join the team! In this role, you will be responsible for leading/managing the development, deployment, and support of new and existing applications to meet the current and future needs of the business. This person is responsible for planning, management, and execution of multiple individual contributor developer team members that primarily support enterprise applications used by both internal and external users of these applications to administer key data as well as customer data. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: * Partner with business departments and other IT groups to assess needs, make recommendations, and deliver highly effective technology solutions that support the current and future business operations. * Collaborate with business and IT stakeholders to prioritize modernization initiatives and establish product roadmaps. * Lead team supporting existing applications and developing new applications utilizing systems development life cycle and project management methodologies. * Ensure delivered software meets standards of operational excellence and is stable and supportable in production environments. * Evaluate project status and resource utilization and implement changes to improve the team's effectiveness. * Ensure projects and change requests are prioritized, tracked, and communicated in a consistent and effective manner to ensure the alignment of IT with business initiatives. * Coordinate with other Applications Managers, Project Managers, BA/QA, and EPMO in the planning of projects including the identification of tasks, estimation of effort, and allocation of resources. * Ensure projects and commitments are delivered on time and within budget, adhering to quality standards and meeting stakeholder expectations. * Provide technical leadership to the development team as needed. * Perform project management duties for smaller modernization initiatives, including developing project plans, communication management, and risk management. * Develop and maintain an appropriate organizational structure capable of supporting the application development needs of Globe Life. This includes the appropriate level of cross-training to ensure that applications can be worked on and supported by people other than the original developers. * Ensure compliance with Sarbanes-Oxley requirements and COBIT requirements. Key Expectations & Deliverables: * Commitment to service delivery, including the delivery of project on-time, on-budget, and with exceptional customer satisfaction. * As a technical leader in the organization, innovative thinking is a must as we drive our systems forward. * Driving process excellence around software delivery is critical. * A continuous focus on communication management and risk management for all initiatives. * Development and maintenance of technology roadmaps to step change applications performance and effectiveness. * All projects must include thoroughly documented code and operational procedures. * Effective balancing of the workload among team members. * Provide constructive feedback on an ongoing basis and preparation of formal performance reviews on an annual basis. * Disaster recovery plans and tests must be completed on an annual basis (at a minimum) for all applications identified as critical to the operations of the business. What You Can Bring: * Bachelor's or Master's degree in Computer Science, Business Administration, or other related field. Equivalent years of work experience in Information Technology Applications Development & Leadership area also taken into consideration. * 10+ years of experience managing applications and software development projects and teams in a transactional web-based environment and/or mainframe-based environment with integration to legacy systems. * Experience with application development environments and tools, change control procedures, systems architecture, and systems development life cycle methodologies. * 6+ years of work-related experience in project management with proven knowledge of project management principles and methodologies. * Experience with complex system environments, including multiple locations and companies in an integrated environment. * Experience in needs analysis, software package selection and implementation. * Experience developing & monitoring project work plans and interacting with senior management. * Experience managing a medium-to-large software project using Agile methodologies. * Insurance industry experience in life, health and annuity a plus. * Experience with current/recent software technologies including .NET, Angular, Vue.JS as well as experience working in a Cloud environment (or hybrid Cloud/On-Premises environment preferred. * Mainframe skills also a plus: Assembler, COBOL, EASYTRIEVE, Sync Sort, IDCAMS, VSE JCL, BDAM, VSAM, CICS, CEDF, Trac, Xray. * Candidates with a working knowledge of the LifeCom Policy Administration System would be highly considered. * Any technical or project management certifications are a plus. * Experience integrating business processes and business applications. * Strong leadership, delegation, personnel development and mentoring skills. * Strong organizational and multi-tasking skills. * Proven experience in meeting deadlines and managing multiple priorities. * Strong communication, interpersonal and presentation skills. * Strong negotiation, conflict resolution and influencing skills. * Strong conceptual, analytical, problem-solving, and troubleshooting skills. * Experience leading/managing teams with both business and technical backgrounds. * Experience working with vendors and service providers. * Experience with cost benefit and ROI analysis preparation. * Experience with providing Level of Estimates (LOE) for work and building timelines. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full-time and/or part-time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation is designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 7677 Henneman Way, McKinney, Texas

Inova Epic is looking for a dedicated Manager of IT Clinical Applications to join the Team. This hybrid role will be a full-time day-shift from Monday - Friday. The Manager, IT Clinical Applications serves as leader in decision-making and administrative responsibilities necessary to comply with Inova Health System and Information Technology (IT) policies, procedures and standards. Ensures successful and cooperative completion of tasks and projects while resolving problems in a timely manner. Leads a team of Application/System Analysts responsible for the assigned Epic and system applications. Performs daily/ongoing management and oversight of implementation, installation, training and service/support of applications in conjunction with the application teams and consultants. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Manager of IT Clinical Applications Job Responsibilities: Interfaces and Interoperability Management: Oversee the development, implementation, and maintenance of application interfaces, ensuring seamless data flow and interoperability between systems. Collaborate with integration teams to troubleshoot and resolve interface issues promptly. Application Access and Security Management: Own and manage EMP and SER records, ensuring accurate and secure configuration. Oversee the application and maintenance of security templates, supporting role-based access and enforcing the principle of least privilege. Ownership of the Update/Upgrade Lifecycle: Manage and oversee the full lifecycle of updates and upgrades, ensuring seamless coordination with the hosted team. Comprehensive Testing Management: Lead and manage all phases of application testing, including monitoring, integrated testing, mapped record testing, regression testing, and validation processes. Ensure thorough testing protocols are followed to maintain application stability and performance during updates, upgrades, and new implementations. Implementation Oversight: Take ownership of new implementations, collaborating closely with project managers to define and establish realistic timelines and deliverables. Oversee the end-to-end implementation process to ensure successful deployment and integration of new solutions. Collaboration with the Desktop Architect Team: Partner closely with the desktop architect team to ensure thorough planning and execution during upgrades and updates. Responsible for Technical Dress Rehearsal (TDR) management and organizing Operational Dress Rehearsals (ODR) to identify and prioritize areas requiring enhanced testing focus, ensuring system stability and optimal performance. Process Improvement and Optimization: Identify pain points, areas for improvement or updates, and outdated workflows. Propose and implement solutions to enhance efficiency. Business Continuity and Disaster Recovery Planning: Collaborate with the necessary Inova teams and the Epic Hosted teams to develop and implement best-practice Business Continuity and Disaster Recovery plans, ensuring preparedness for both planned and unplanned downtime. Incident and Service Request Management: Oversee and establish timelines for service incidents and requests, ensuring their prompt resolution and timely closure. Environment Management: Manage application environments, including development, testing, and production. Ensure proper configuration, content management, data courier processes, and environment integrity. Maintain stability and readiness across all environments to support updates, upgrades, and new implementations. Minimum Qualifications: Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required Experience: 5 years of project management experience with progressing levels of responsibility Preferred Qualifications: Active Epic Certification or the ability to obtain certification within 6 months of hire. 3-5 Years of Experience in Environment Management, including configuration, content management, data courier processes, and maintaining environment integrity. Experience in Application Access and Security Management, including EMP and SER record management, security template maintenance, and support of role-based access and least privilege principles. Project Management Experience, preferably in a healthcare or clinical applications environment, demonstrating the ability to manage timelines, deliverables, and stakeholder expectations. Experience in Cross-Functional Collaboration, working effectively with desktop architect teams, application teams, and operational stakeholders. Knowledge of Business Continuity and Disaster Recovery Planning, including collaboration with relevant teams to develop and implement best-practice strategies. Familiarity with Incident and Service Request Management, with the ability to oversee and establish timelines for service incidents and requests, ensuring prompt resolution and closure.