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  • UX Designer IV

    Pyramid Consulting, Inc. 4.1company rating

    User experience researcher job in Charlotte, NC

    Immediate need for a talented UX Designer IV. This is a 06+ Months Contract opportunity with long-term potential and is located in Charlotte, NC(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94455 Pay Range: $58 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Job Responsibilities include but are not limited to: Partner with business to establish clear problem statements and measures of success for new customer care agent desktop interface. Partner with customer care agents to fully understand their needs. Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience. Use Salesforce Lightning design system to define an Architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently. Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices. When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience. Work with technology team to determine feasibility and implementation timelines. Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners- Must be highly innovative and inspire commitment to a higher standard. Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions. Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement Key Requirements and Technology Experience: Essential Skills: Communication , Collaboration and User Centered Thinking Hard Skills: Interaction Design, Component Driven Design, Information Architecture Salesforce Lightning design system Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $58-60 hourly 2d ago
  • Product Researcher

    Mtech Systems 3.5company rating

    User experience researcher job in Dunwoody, GA

    At M-Tech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production. M-Tech Systems is the industry-leading provider for Live Animal Protein Production Performance Management Tools. For over 30 years, M-Tech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management-all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. M-Tech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability. With nearly 300 employees globally, M-Tech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. M-Tech Systems USA's headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a passion for helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We pride ourselves for having a working atmosphere that encourages collaboration, exceptional development tooling, training, and ongoing opportunities to work with senior and executive management. Job Summary We are seeking a highly skilled Product Researcher to gather, synthesize, and present deep insights into customers, markets, and competitors in the agriculture and animal protein industries (with a focus on poultry/swine), enabling data-driven product decisions and de-risking roadmap investments. Our product strategy depends on making informed decisions about customer needs, market shifts, competitive activity, and emerging technologies. We currently rely on ad hoc research by product managers, which dilutes their focus on delivery. A dedicated Product Researcher will provide ongoing, structured insight into producer workflows, pain points, adoption barriers, and technology trends, ensuring our roadmap aligns with real market demand and delivers measurable ROI. Essential Functions & Responsibilities Customer Research: Conduct qualitative and quantitative research (interviews, surveys, ethnographic studies, observational visits) with producers, integrators, veterinarians, and supply chain stakeholders. Market Intelligence: Maintain a continuous view of market size, segment trends, adoption rates, and economic forces affecting agriculture and animal protein production. Competitive Analysis: Track competitor product offerings, pricing, go-to-market strategies, and positioning; produce battlecards and threat assessments for internal teams. Industry Monitoring: Stay on top of regulatory changes (animal welfare, food safety, environmental compliance), technology innovations (IoT sensors, AI, genetics), and industry events. Data Synthesis: Convert raw research data into actionable insights, clear reports, and visualizations that influence roadmap and GTM decisions. Persona Development: Maintain and update detailed buyer and user personas for each segment, grounded in real-world data and behavioral patterns. Usability Feedback: Partner with Product Design and PMs to test prototypes, assess UX, and validate product-market fit before full development. Insight Repository: Own and organize a centralized repository of customer and market insights accessible to Product, Marketing, and Sales. Business Case Support: Assist PMs in quantifying opportunity size, expected ROI, and adoption forecasts for proposed features and modules. Cross-Functional Collaboration: Share research findings in a way that's digestible for engineering, marketing, sales, and leadership teams. Education and Experience 3-5+ years in product research, user research, market analysis, or related role. Direct experience in agriculture, livestock production, or food supply chain; poultry/swine industry familiarity strongly preferred. Proven track record of designing and executing research projects that influenced product decisions. Strong interviewing, survey design, and data analysis skills. Comfortable translating complex findings into business-friendly reports and presentations. Familiarity with SaaS products, digital tools, and technology adoption cycles in traditional industries. Willingness to travel for on-site customer visits, plant/farm tours, and industry events. Preferred Personal Skills/Abilities Curiosity: Relentless drive to understand “why” behind user behavior. Empathy: Ability to see problems through the eyes of farmers, integrators, and operations managers. Analytical Rigor: Comfortable with both qualitative nuance and quantitative depth. Influence: Communicates findings persuasively to drive alignment. Organized: Maintains a clean, accessible repository of insights and references. Tools and Systems Survey & interview platforms (Typeform, Qualtrics) Collaboration & documentation (Confluence, Notion, Miro) Analytics (Tableau, Power BI, Excel, Pendo/Amplitude CRM (HubSpot) for account/customer data Project management tools (Jira, Trello, or similar) EEO Statement Integrated into our shared values is M-Tech's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. M-Tech is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at M-Tech has an ongoing responsibility to respect and support a globally diverse environment.
    $35k-60k yearly est. 2d ago
  • Market Research Insights Lead

    Randstad USA 4.6company rating

    User experience researcher job in Smyrna, GA

    NATURE & SCOPE The Market Research & Insights Lead will be an important contributor to our commitment to accelerated leadership and the maximization of asset value and the launch trajectory of each brand by integrating insights from multiple stakeholders into a cohesive and impactful strategy and tactics. Effective collaboration, both externally and internally, will be crucial for success. The role is a key partner in driving and facilitating stakeholder (Patient, HCP, Payer) centric insight generation across Value Drivers (Patient Solutions, Patient Evidence and Patient Impact) at global and regional level, in the field of Rheumatology. Flexibility to work in other therapy areas might be required according to the need. He/she will collaborate closely with business partners to define, assess and prioritize key business questions. Initially, they will assess whether existing information (primary, secondary information or data sources) addresses these questions. If not, they will work with colleagues from the broader Integrated Insights team (Market Research, Competitive Intelligence, Advanced Analytics) to select appropriate methodologies and techniques to provide insights into the underlying business issues. For the primary market research required they will coordinate with vendors to ensure successful execution of the fieldwork. Upon completion, they will review the collected data, connect it with potentially other data points and make business-oriented recommendations to their partners, where they identify signals from noise, and deliver impactful insights. They oversee multiple market research projects for early and late stage assets and brands, involving regional and global business stakeholders. As such key responsibilities include, but are not limited to: Demonstrating an in-depth understanding of the therapeutic area, markets and the competitive landscape, to ensure the right business questions are being asked. Suggesting and building plans that help answer key hypotheses on priority business issues and opportunities for the respective needs. Actively challenges business stakeholders where needed to ensure optimal usage of company resources and maximize impact on business decisions. Using the Insights Guide as a reference to drive execution of market research activities. Demonstrating flair for not just presenting findings but connecting & understanding to drive clear thinking and actions. This includes the ability to synthesize multiple data sources and make critical connections to get to the ‘WHY” behind the “What”. Driving actionable solutions: obsessed with the ‘so what' & the “why” behind the “what”, not just the research ‘answer'. When it comes to Insight generation, he/she can turn observations into insights into action through using best practice approaches, frameworks, and tools. Ensure “impact” is consistently being monitored along all projects. Planning and leading agreed market research. Working closely together with the regional analytics and advanced analytics teams (US and/or Europe) to ensure the right use of existing data sources support to answer business questions in the most effective way. Closely partner with these teams to triangulate data and insights from primary market research, deliver stronger insight leading to more substantial business impact Ensuring that HCP, patient, and payer insights are at the heart of asset and brand strategies / tactics, e.g., campaigns. Taking joint leadership on the management of the agreed market research activities, spear heading new and emerging research methodologies, as well as championing best practice in established methodologies Ensuring strong communication with regional/local teams (legal, compliance, safety) so approvals of new initiatives happen smoothly Gathering understanding from non-traditional sources (e.g., social media listening, secondary data) in addition to commissioning specific primary research Proactively keeping up to date with industry changes, methodologies, tools and techniques and shares with wider team. Embrace new technologies (AI, other…) in order to work in the most effective way. Championing the customer (patients) and stakeholders' (HCP, payers) ‘voice', ensuring that customers are at the heart of decision making for operational teams Ensuring all planned market research is compliant and projects follow global SOP and are loaded into our global MR governance systems. Ensuring all market research complies with the Pharmaco-Vigilance Safety Reporting obligations and ensures contracts contain the right PV clauses, vendors receive the right PV training and execute correctly on their PV obligations. ORGANIZATION Part of the new Integrated Insights and Advanced Analytics team but locally/physically embedded in business teams across geographies MAJOR ACCOUNTABILITIES Strategic Leadership and Partnership. Provide strategic leadership and partnership with internal & external stakeholders on market research driven insights to Global and regional commercial, medical and market access business stakeholders across the commercial life cycle of (an) assets and indications Collaboration. Drive tight coordination with the Integrated Insight Tables, but also with the other Engines to maximize learnings, best practice sharing and alignment on priorities. Drive the execution of global, regional, and local insights research plans and priorities for therapy area) in collaboration with the Integrated Insights Lead and Engine teams through coordination and interpretation leading to impactful read-outs Ensure the right modalities (or functionality) are used and insight-generation becomes increasingly (secondary) data-driven and analytics led Profile: Mastering project management skills is a must. You can partner with and advise on stakeholder insights needs through a deep understanding of the business and knowledge of relevant available insights. Critical thinking and health challenge Successful track record in previous insights generating roles (market research, business intelligence, analytics…) roles within pharma industry (agency or client side) for at least 7 years You think business question first, modality next. Excellent networking and leadership skills Knowledge of pharmaceutical industry is a strong plus. Experience in distilling insights from primary and secondary sources (quant and qual, literature review). Strong understanding of relevant commercial and medical data, analytics experience (know how to read and use data) is a plus. Experience on generating insights for pipeline/early assets is a plus. Consultancy background is a plus - being able to partner with the business, answering their business questions through triangulation of a variety of data and insights sources. Possess strong quantitative, qualitative, and interpretative skills, and excel as a structured problem solver. Pro-actively seek for improvement: look for the best way for company to plan and execute insights demand (allocation of resources, impactful techniques, re-use of methods and results) Have an agile mindset and love to test-and-learn Communicate clearly and adapt your style to both technical and non-technical audiences. This includes crafting a compelling storyline to convey insights and recommendations to business leaders. Analytical thinking, strong with numbers and insightful interpretation You are driven by impact Expected Behaviors: Be outcome driven Be accountable Strive for decision making by consent - not consensus External focus Continuous learning spirit Transversal collaboration Dare to challenge the status quo Partnering and advisory spirit Seeking for continuous improvements Self-motivated MAJOR CONTACTS Regional and Global business stakeholders Integrated Insights Leads Fellow Market Research & Insights colleagues, Competitive Intelligence and analytics teams KEY PERFORMANCE INDICATORS On value, on time, on target project deliverables Effective and acceptable behavior in stakeholder interactions Identifying insights as opposed to data points Use of knowledge management and increased re-use of insights Compliant research: 100% entering and closing of projects in the MR Governance system and execution of SOP guidelines Reduction of spend on primary research due to increased use of secondary data analytics
    $59k-83k yearly est. 2d ago
  • UX/UI Designer

    Chenega Professional Services Strategic Business Unit 4.9company rating

    User experience researcher job in Atlanta, GA

    **All information below subject to change based on final contract award and available funding.** Come join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Services & Federal Solutions, LLC, a Chenega Professional Services' company, is looking for a UX/UI Designer to join our team supporting the Centers for Disease Control and Prevention. As a UI/UX Designer, you will be responsible for creating intuitive, user-centric interfaces that enhance the overall user experience of our digital products. You will work closely with multidisciplinary teams, including product managers, developers, and other stakeholders, to translate complex workflows and requirements into seamless and visually appealing designs. Your role will involve leading the design process from concept to implementation, managing design systems, and advocating for accessibility and user-centered design principles. If you have a passion for digital design, a keen eye for detail, and the ability to work in a fast-paced environment, we would love to hear from you. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee's knowledge, critical thinking, innovative solutions for our clients. Responsibilities Lead end-to-end UI/UX design - from concept to implementation - including wireframes, prototypes, and high-fidelity mockups that deliver seamless, user-centric digital experiences. Develop and maintain scalable design systems and component libraries in Figma to ensure visual and functional consistency across all products. Collaborate cross-functionally with product managers, developers, and stakeholders to translate complex requirements and workflows into intuitive, accessible, and visually cohesive interfaces. Incorporate research and feedback through user testing and iterative design reviews to refine solutions and enhance usability and engagement. Design for advanced experiences, including AI-driven interfaces, chat and agent workflows, and data visualizations, while adhering to accessibility standards and brand guidelines. Qualifications 5+ years of experience in UI/UX design, product design, or interaction design 5+ years of experience with visual design skills including typography, layout, and hierarchy 3+ years of strong proficiency with Figma (components, auto-layout, prototyping, design systems) Knowledge of AI-driven product experiences (e.g., chat interfaces, agent workflows, data visualization for models, prompt interaction patterns) Knowledge of UX fundamentals: information architecture, interaction patterns, accessibility, and responsive design Ability to translate complex workflows into clear intuitive user interfaces Ability to design for ambiguous emerging product spaces Ability to collaborate cross-functionally with product, engineering, and development teams Ability to obtain and maintain a Public Trust security clearance Ability to work on-site in Atlanta, GA Bachelor's degree Preferred: Experience designing interfaces for AI/ML tools, LLM-powered products, or workflow automation Experience conducting user research, usability testing, and synthesizing insights into design decisions Experience with service design or journey mapping, including synthesizing customer insights into actionable design requirements and deliverables (personas, workflows, concepts) Knowledge of front-end technologies (HTML/CSS/JS, React, or component libraries) Final salary determination based on skill-set, qualifications, and approved funding. Many of our jobs come with great benefits - Some offerings are dependent upon the role, work schedule, or location, and may include the following: Paid Time Off PTO / Vacation - 5.67 hours accrued per pay period / 136 hours accrued annually Paid Holidays - 11 California residents receive an additional 24 hours of sick leave a year Health & Wellness Medical Dental Vision Prescription Employee Assistance Program Short- & Long-Term Disability Life and AD&D Insurance Spending Account Flexible Spending Account Health Savings Account Health Reimbursement Account Dependent Care Spending Account Commuter Benefits Retirement 401k / 401a Voluntary Benefits Hospital Indemnity Critical Illness Accident Insurance Pet Insurance Legal Insurance ID Theft Protection
    $65k-91k yearly est. 3d ago
  • Principal UX Designer

    Insight Global

    User experience researcher job in Raleigh, NC

    Please note this is a contact to HIRE that needs to be local to Raleigh, NC Responsibilities Understands competitor product set and strategy and how it influences customer decisions Partners with data scientist to better understand customer needs Targets the problems of the organization Identifies addressing the right problem with a thorough analysis of the brief Applies a highly skilled level of critical and design thinking Iterates and tests solution to check it solves the problem Shares and promotes learnings that drive forward the creative direction of the organization Leads and drives the UCD vision for the most complex problems Defines and evangelizes the interaction patterns that become key drivers of the UI Brand of the company. Defines ser experience for the portfolio and execute strategic user research Helps to define the product strategy. Communicates and evangelizes the importance of real customer engagement within product development. Identifies gaps where data is needed and introduces new analytical tools Regularly oversees the testing of design work Presents findings of data driven analysis and testing to guide the organization Requirements 10+ years of experience as a UX Designers with experience in a Principal level role Proven experience working with Conversational AI products Have a deep understanding of customer-centric design principles. Be able to proactively collaborate with cross-functional teams. Be capable of effectively analyzing market trends and user data. Seek feedback and continuously improve personal capabilities. Possess excellent problem-solving skills and the ability to propose innovative solutions. Have excellent communication skills and the ability to foster collaboration within teams.
    $67k-94k yearly est. 2d ago
  • Principal UX Researcher - Product & Experience

    Explore Charleston 4.0company rating

    User experience researcher job in Tysons Corner, VA

    About TEGNA TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. We are seeking a highly experienced Principal UX Researcher to lead strategic research initiatives that drive product innovation and enhance user experience across our digital platforms. In this role, you will shape research strategy, mentor and guide research practices across the organization, collaborate with cross-functional teams, and turn insights into action to influence product direction at the highest level. The Principal UX Researcher is a key role that helps us understand and obsess over our users (both internal and external) - their contexts, concerns, behaviors, needs and aspirations. In leading the practice of human- centered research, this role heavily informs the strategy and direction of TEGNA's digital ecosystem - ensuring we put the needs of our end users front and center. Who you are The Principal UX Researcher is the nexus between consumer centered business strategy and enabling Digital Products at scale. In this position, you will serve as both a visionary and a hands-on integrator and leader. Your exceptional talents drive insights and strategy that help shape the future of media, community, and connection. Understanding people and their critical needs, you advocate for the best outcomes across business and product teams. You have a proven record of conceptualizing, designing and delivering elegant and intuitive research solutions that directly impact the products, experiences, and platforms you are accountable for. Key Responsibilities: Strategic Leadership: Lead UX research efforts for complex, high-impact initiatives across multiple products or business units. Develop long-term research roadmaps aligned with company goals. Research Execution: Design, plan, and conduct qualitative and quantitative research methods (e.g., ethnographic studies, usability testing, surveys, diary studies, field research, etc.) to deeply understand user behaviors, needs, and motivations. Establish Research Guidelines: enable team of product and UX leaders through UX research tool kits, standards, guides. Cross-functional Collaboration: Partner closely with Product Management, Design, Engineering, Marketing, and Data Science teams to integrate research findings into product planning and decision-making. Insight Communication: Deliver compelling insights through reports, presentations, and storytelling that inspire product innovation and support executive-level decisions. Mentorship & Guidance: Mentor junior researchers and help establish best practices and research standards across the UX organization. Vendor Management: contract with and manage required vendors and tools to enable UX research across the TEGNA digital ecosystem. Thought Leadership: Represent the UX discipline in strategic conversations, contribute to the UX research community, and advocate for a user-centered culture. Requirements: 8-10 years of experience in UX research, human-centered design, or related fields. Demonstrated experience leading research for complex, large-scale digital products. Expertise in both qualitative and quantitative research methodologies. Proven ability to turn ambiguous questions into clear research plans. Exceptional communication, storytelling, and collaboration skills. Experience influencing executive stakeholders and cross-functional teams. Master's or Ph.D. in Human-Computer Interaction, Cognitive Psychology, Anthropology, Sociology, or related field (preferred but not required). Preferred Qualifications: Experience working in agile, fast-paced product environments. Deep knowledge of accessibility, inclusive design, or emerging technologies (e.g., AI/ML, AR/VR). Background in consumer-driven domains. Why Join Us? Drive the user research strategy at a product and organizational level. Collaborate with a world-class UX and Product team. Make a tangible impact on the lives of millions of users. Competitive salary, benefits, and opportunities for growth. #LI-MS1 Pay Range $180,000-$190,000 USDBenefits: TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance. Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one. Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health. TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year. * Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union. EEO statement: TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email *************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains. Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers. Privacy Notice for California Residents SMS Messaging Privacy Policy
    $180k-190k yearly Auto-Apply 11d ago
  • UX_Testing

    JPMC

    User experience researcher job in North Carolina

    Are you a production fast-paced environment enthusiast. You have found the right team! As a Transactions Manager in the Receivables Operations. You will be managing a team processing daily document transactions and extraction of checks and remittances The firm's Receivables Operations division enables customers to accept traditional paper-based payments and invoices/forms from clients by capturing information with efficient technology services and transferring it to an output file for accounts receivable or back end process updating. Our strategic focus is to deliver an extraordinary level of service and quality to our customers while leveraging the firm's operations and technology infrastructure. Job responsibilities: Lead a team of full and part-time front line employees. Establish daily production goals based on productivity targets, budget, and resources. Responsible for monitoring team's output and managing assigned personnel to ensure all throughput goals are achieved Manage shift operations, including personnel management, process delays, breakdowns, and resolving problems or obstacles to production and/or quality Must be able to demonstrate sound leadership judgement; escalate any personnel, facility, technology, or process concerns timely and appropriately Ensuring that all customer and bank guidelines, policies, and procedures are followed as they relate to operations, internal audit and security, required training curriculum, and general management practices Responsible for ensuring team is well communicated to both verbal and written; provide strategic firm wide communications down to individual information, must possess an ability to take complex information and break it down into simple messages, tailor messages based on audience Responsible for tracking team performance and implementing action plans that manage improved performance and high quality Required qualifications, skills and capabilities:: Minimum 3 years' management/leadership experience Display core leadership attributes: strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential Ability to understand end to end process flow, consider downstream impacts when making decisions Ability to lead, direct, connect with, and be accessible for staff and direct reports Ability to coordinate and organize work while meeting and handling multiple deadline processes Demonstrated ability to multi-task and balance numerous activities simultaneously Results oriented , not satisfied with status quo, always looking to improve process, productivity, culture, and cost Work schedule: Off-Peak Schedule Monday - Friday / 7am - 3:30pm : Peak Schedule 3rd shift working 11:30pm - 8am during the months of January, June, September, and October : April Peak will be 7pm - 7am and some weekends Shift differential: 15% when working 3rd shift This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change. A Government Security Clearance may be required for this position. This includes, but is not limited to: Fingerprints Credit Check Employment History Tax Filing History (possibly) References (possibly) Proof of U.S. Legal Permanent Residence 3 years requirement
    $69k-96k yearly est. Auto-Apply 60d+ ago
  • UX Researcher

    Medvidi

    User experience researcher job in Georgia

    MEDvidi is a leading telehealth provider specialising in mental health issues. We are building a comprehensive ecosystem of solutions and apps to address mental health issues, helping people achieve happiness and overall well-being. We are seeking a UX Researcher who will regularly engage with our patients and medical providers to help product teams better understand the problem space they are working on, evaluate opportunities they can address, and iterate on solutions until they are native to our audience. The person in this role will collaborate with multiple product teams in one of the tracks (either Core or AI Autonomous Clinic) and focus on helping the track achieve its vision and goals. We expect that person to not only do the research itself, but also proactively identify what research is needed to achieve the track's goals. UX Researcher at MEDvidi is expected to contribute beyond doing user research by participating in discovery, design, delivery, and adoption phases. We expect UX Researchers to synthesise information (research insights, data, product vision), not just translate research insights into solutions/features. 2+ years of experience as a UX Researcher in a product-led company Experience working as part of the product team Experience in planning, designing, conducting, and analysing both qualitative and quantitative research Experience in presenting research insights visually (for example, using CJM or USM) Structured approach to problem solving: You identify your plan first, and only then do you carry out the work Culture fit: ownership (you take full responsibility over finishing what you started), focus (you prioritise ruthlessly), transparency, evidence-based decision approach (you use data, research, or logic for decisions you make) Advanced English level (C1) and Fluent Russian Experience with frameworks (JTBD, COMB, BMAT, and others) is a plus, but not a requirement. We expect all our newcomers to be proficient in using LLMs in their daily work. Proactively identify research opportunities that help the track reduce uncertainty in problems they address and solutions they build Participate in both the discovery phase (helping identify and validate problems) and the delivery phase (brainstorming on solutions with the team, validating them, and suggesting prototypes) Plan, design, and conduct user research, including interviews, surveys, and other research methodologies and methods (conjoint, WTP, and others) Analyse user research insights and provide recommendations synthesised from research itself, data, product vision, and stakeholders' expertise Use behavioural frameworks (BMAT, COMB, or our own framework) in all stages of your research work Create user experience artefacts, such as a CJM, based on research and data Compile your research insights in a single knowledge base accessible to other team members directly or via AI Perform secondary research to help teams get up to speed Work as part of a product track, which consists of multiple product teams, collaborating with other roles to achieve the track's goals
    $71k-97k yearly est. 57d ago
  • UX Researcher | Onsite |

    Photon Group 4.3company rating

    User experience researcher job in Norfolk, VA

    Key Responsibilities: Plan, design, and execute user research studies including usability testing, interviews, surveys, field studies, and diary studies. Identify research questions in collaboration with product managers, designers, and developers. Synthesize findings into actionable insights and communicate them effectively through presentations, reports, or journey maps. Work closely with UX/UI designers and product teams to ensure research insights are integrated into design and development decisions. Advocate for the user throughout the product lifecycle, influencing decisions with evidence-based recommendations. Maintain and improve research processes, documentation, and repositories for ongoing knowledge sharing. Collaborate with data analysts to integrate behavioral data (e.g., analytics) with qualitative research. Stay informed about industry trends, user research methods, and emerging tools and technologies. Qualifications: 5+ years of experience conducting user research in a product or digital environment. Solid understanding of UX principles, design thinking, and product development cycles. Proficiency in research tools (e.g., UserTesting, Lookback, Optimal Workshop, Dovetail, Maze, Qualtrics, etc.). Strong communication and storytelling skills, with the ability to present insights clearly to both technical and non-technical audiences. Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post.
    $67k-96k yearly est. Auto-Apply 60d+ ago
  • User Experience Researcher

    Details

    User experience researcher job in Blacksburg, VA

    The User Experience (UX) Researcher within Technology-enhanced Learning and Online Strategies (TLOS) works in the domains of user research, evaluation, and service design. This role seeks evidence-based insights that help shape Virginia Tech's digital learning environment to best support instructors' success and improve learning outcomes for Virginia Tech students. The UX Researcher achieves these goals by translating findings from user research into data-based insights and actionable recommendations across TLOS's four mission-focused areas: instructional tools and environments, faculty digital fluency, accessible technologies and universal design for learning (UDL), and course and program design. Complementing their focus on research, the UX Researcher helps gauge impact by assisting with the design and data collection for evaluations of teaching and learning technologies, services, and programs. This role also facilitates design of new services and improvement of existing services to advance teaching and learning using service design principles and methods. As a member of the Digital Learning Innovation group, the UX Researcher strives for a balanced, holistic view informed by a deep understanding of faculty, student, and employee needs combined with knowledge of institutional priorities, organizational capabilities, emerging tools and technologies, and Virginia Tech's digital learning ecosystem. Synthesizing these multiple dimensions into evidence-based insights, the UX Researcher develops practical recommendations that guide strategic decision-making. Core Responsibilities: - Lead user research initiatives from design through delivery-including study design, participant recruitment, data collection, analysis, and synthesis into actionable recommendations that inform decision making and improve services. - Create and maintain user experience artifacts, such as personas and journey maps that accurately represent stakeholder perceptions and experiences with digital teaching and learning tools. - Partner with TLOS teams and instructional faculty to design and implement evaluations for services, technology pilots, and programs, providing both evaluation guidance and hands-on assistance with data collection. - Translate findings from user research or evaluations into clear communications through reports, presentations, and visual materials that highlight user needs and drive decision-making. - Apply service design principles and methods to improve new and existing services, providing both facilitation, consultation, and methodology expertise. Required Qualifications - Bachelor's degree in a discipline that draws on qualitative research methods, data analysis, technical communication, user experience research, or related analytics and research skills, plus working experience applying some of these skills. - Demonstrated success designing, recruiting for, and conducting user research to answer a research question or inform a decision. - Substantial experience carrying out qualitative research interviews, focus groups, surveys, and other qualitative research methods. - Experience with quantitative or mixed-methods research and analysis. - Demonstrated experience communicating user research findings and recommendations to stakeholders. - Experience creating visualizations of user processes, workflows, or journey steps. - Demonstrated success in effective stakeholder engagement, including facilitating team and/or user group sessions to brainstorm, ideate, or explore solutions. Preferred Qualifications - Master's degree in a relevant field. - Experience applying UX research or service design in higher education or educational technology contexts. - Experience designing and conducting evaluations for services, projects, or programs. - Strong understanding of service design principles or experience with service design methods. - Professional training or certification in UX research, service design, or design thinking. - Experience with learning management systems, especially Canvas, and other academic technology platforms. Overtime Status Exempt: Not eligible for overtime Appointment Type Regular Salary Information $70,000 - $85,000 Hours per week 40 Review Date November 28, 2025 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Judy Alford at *************** during regular business hours at least 10 business days prior to the event.
    $70k-85k yearly 60d+ ago
  • Senior Quantitative UX Researcher

    Sideprize LLC

    User experience researcher job in Atlanta, GA

    At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? About This Role We're seeking an experienced and thoughtful Senior Quantitative UX Researcher with a proven track record to join our team. The ideal candidate has a strong background in social science, survey research, log analysis, and statistical modeling and programming, along with a talent for telling a story with data. In this role, you'll conduct complex analyses and simplify findings into actionable insights and recommendations that enhance our product experience. You'll collaborate with cross-functional teams, including Product Management, Design, Engineering, and Analytics, while also supporting our growing team of qualitative UX researchers! We're looking for an authentic, confident individual who will: * Design, execute, and analyze quantitative research using a variety of methods (e.g., experiments, surveys) and statistical techniques. * Leverage quantitative data to craft compelling, actionable insights and strategic narratives, effectively communicating findings to key stakeholders through reports, storytelling, and presentations. * Work closely with Product Managers, Designers, Engineers, and other researchers to define key research objectives and questions, ensuring insights inform decision-making throughout the product lifecycle. * Collaborate with data and research teams (e.g., UX research, market research, business intelligence, consumer insights, and data science) to integrate diverse methodologies and synthesize insights for a comprehensive understanding of our users. * Develop, conduct, and promote best practices within the product organization, including experimentation (A/B testing), survey design, as well as defining and measuring product UX metrics. * Support the development and maintenance of a research roadmap that aligns with business goals, objectives, and priorities. * Have a passion for sports, daily fantasy, and/or real money games What you have: * 5+ years of relevant experience in UX Research or Data Science (or a similar field) * Bachelor's, Master's, or PhD in Psychology, Economics, Neuroscience, Human Factors Engineering, Human-Computer Interaction, Computational Social Science, or equivalent work experience (advanced degree is preferred). * A large general knowledge of probability and statistics as well as the ability to communicate to experts and educate non-experts. * Advanced statistical modeling skills (e.g., GLM, Bayesian) on large datasets * Proficiency in SQL and R or Python * Expertise in survey writing, sampling, and analysis as well as experience with common survey tools (e.g., on-platform/intercept surveys, Qualtrics). * A portfolio of case studies highlighting your research and data analysis process in addition to the impact your work had on an organization, team, product, and/or feature. * A deep curiosity and passion for uncovering user needs, motivations, behaviors, and pain points. Where you'll live: * This is a hybrid role working out of our HQ in Midtown Atlanta, GA Working at PrizePicks: This application period will remain open for 30 days. We're committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting. Posting Date: 11/14/25 Benefits you'll receive: In addition to your great compensation package, full-time employees will be eligible for the following perks: * Company-subsidized medical, dental, & vision plans * 401(k) plan with company match * Annual bonus * Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) * Generous paid leave programs, including 16-week paid parental leave and disability benefits * Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked * Company-wide in-person events and team outings * Lifestyle enhancement program * Company equipment provided (Windows & Mac options) * Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Create a Job Alert Interested in building your career at PrizePicks? Get future opportunities sent straight to your email. Create alert
    $71k-97k yearly est. 29d ago
  • Senior Quantitative UX Researcher

    Prizepicks

    User experience researcher job in Atlanta, GA

    At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? About This Role We're seeking an experienced and thoughtful Senior Quantitative UX Researcher with a proven track record to join our team. The ideal candidate has a strong background in social science, survey research, log analysis, and statistical modeling and programming, along with a talent for telling a story with data. In this role, you'll conduct complex analyses and simplify findings into actionable insights and recommendations that enhance our product experience. You'll collaborate with cross-functional teams, including Product Management, Design, Engineering, and Analytics, while also supporting our growing team of qualitative UX researchers! We're looking for an authentic, confident individual who will: Design, execute, and analyze quantitative research using a variety of methods (e.g., experiments, surveys) and statistical techniques. Leverage quantitative data to craft compelling, actionable insights and strategic narratives, effectively communicating findings to key stakeholders through reports, storytelling, and presentations. Work closely with Product Managers, Designers, Engineers, and other researchers to define key research objectives and questions, ensuring insights inform decision-making throughout the product lifecycle. Collaborate with data and research teams (e.g., UX research, market research, business intelligence, consumer insights, and data science) to integrate diverse methodologies and synthesize insights for a comprehensive understanding of our users. Develop, conduct, and promote best practices within the product organization, including experimentation (A/B testing), survey design, as well as defining and measuring product UX metrics. Support the development and maintenance of a research roadmap that aligns with business goals, objectives, and priorities. Have a passion for sports, daily fantasy, and/or real money games What you have: 5+ years of relevant experience in UX Research or Data Science (or a similar field) Bachelor's, Master's, or PhD in Psychology, Economics, Neuroscience, Human Factors Engineering, Human-Computer Interaction, Computational Social Science, or equivalent work experience (advanced degree is preferred). A large general knowledge of probability and statistics as well as the ability to communicate to experts and educate non-experts. Advanced statistical modeling skills (e.g., GLM, Bayesian) on large datasets Proficiency in SQL and R or Python Expertise in survey writing, sampling, and analysis as well as experience with common survey tools (e.g., on-platform/intercept surveys, Qualtrics). A portfolio of case studies highlighting your research and data analysis process in addition to the impact your work had on an organization, team, product, and/or feature. A deep curiosity and passion for uncovering user needs, motivations, behaviors, and pain points. Where you'll live: This is a hybrid role working out of our HQ in Midtown Atlanta, GA Working at PrizePicks: This application period will remain open for 30 days. We're committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting. Posting Date: 11/14/25 Benefits you'll receive: In addition to your great compensation package, full-time employees will be eligible for the following perks: Company-subsidized medical, dental, & vision plans 401(k) plan with company match Annual bonus Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) Generous paid leave programs, including 16-week paid parental leave and disability benefits Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked Company-wide in-person events and team outings Lifestyle enhancement program Company equipment provided (Windows & Mac options) Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $71k-97k yearly est. Auto-Apply 3d ago
  • UX Researcher

    HD Supply 4.6company rating

    User experience researcher job in Atlanta, GA

    Preferred Qualifications Bachelor's degree in a related field. Call Center experience (Cisco) 2+ years of research experience in an enterprise or eCommerce environment. Demonstrated experience with service design and integrating legacy systems, such as SAP or other ERP platforms. Experience conducting onsite and in-person research to gather user insights and feedback. Experience w/Jira Experience with Agile Methodologies Job Summary Identifies and executes research methods to understand customer needs, ensuring insights are grounded in best practices and social sciences. Collaborates with cross-functional teams to drive innovation through actionable user insights and supports the development of user-centric products. Major Tasks, Responsibilities, and Key Accountabilities Defines research problems and establishes the scope of projects with the experience team, ensuring all key issues are addressed effectively. Designs research plans that strategically address knowledge gaps by identifying suitable participants who can provide valuable insights and perspectives. Implements research methods to comprehensively understand and address identified gaps in knowledge, ensuring thorough and reliable results. Collects high-quality data according to the research plan, ensuring adherence to best practices. Analyzes raw data to identify themes and trends, highlighting insights to inform design and process improvements. Presents and documents insights in an understandable format for relevant audiences, collaborating with the team to influence impactful decisions. Nature and Scope Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly defined problems. Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data. Nature of work requires general supervision; exercises judgment. May be paired with a mentor. Work typically involves regular process checks or review of output by a coworker and/or supervisor. May provide general guidance/direction to or train junior level support personnel. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education and Experience Typically requires BS/BA in a related discipline. Certification may be required in some areas. Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $69k-94k yearly est. Auto-Apply 27d ago
  • User Researcher

    Artech Information System 4.8company rating

    User experience researcher job in Reston, VA

    As a User Researcher, you will use your analytical skills to plan and conduct evaluative research (card sorting, tree testing, usability, heuristics, personas) and support user centered design research efforts (contextual inquiry, ethnography and data mining). Responsibilities · Work with product owners to determine research needs and prioritize those needs to align with business goals and objectives. · Use your knowledge of research methodologies, human factors, and user centered design for how to improve the usability of business applications. · Proven ability to collaborate and work with designers, developers, product managers to formulate and address research questions · Work with UX team to plan and execute user studies, develop success criteria, analyze results and provide recommendations in accordance with FDA and other regulatory guidance (where applicable) Qualifications · Bachelors/Masters in Human-Computer Interaction, Human Factors, Psychology, or related field, or equivalent related experience · 5+ years of relevant experience working as a researcher within a UX team · Hands-on experience with qualitative and quantitative research methods · Research experience with mobile devices · Experience with lean UX methodology a plus · Previous experience with healthcare a plus · Ability to quickly learn and adapt in a fast-paced, highly interactive environment · Strong communicator, who can comfortably present their research to team members and senior leaders · Entrepreneurial spirit combined with corporate know-how · Comfortable working in an agile development environment Additional Information All your information will be kept confidential according to EEO guidelines.
    $73k-99k yearly est. 21h ago
  • UX Researcher

    ITR 4.2company rating

    User experience researcher job in Oak Ridge, TN

    Job DescriptionUX ResearcherWe're in search of a highly motivated and skilled UX Researcher to join our team. In this role, you'll utilize both qualitative and quantitative research methods to help teams understand user needs, behaviors, and motivations. Your insights will be invaluable in driving decisions to enhance the user experience and satisfaction across our suite of applications, websites, and services.Responsibilities: Plan and execute all stages of user research studies to uncover insights about user needs, preferences, and behaviors. Conduct usability testing, interviews, surveys, and other research methods to collect data from users. Conduct heuristic analysis to identify usability and accessibility opportunities for improvement. Analyze research findings and synthesize them into actionable insights for the design and product teams. Collaborate closely with UX/UI designers, developers, and other stakeholders to translate research findings into design recommendations and improvements. Advocate for the user throughout the product development process, ensuring that user needs are prioritized and addressed. Stay up-to-date on industry trends, best practices, and emerging technologies in UX research. Requirements: Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, or a related field and three (3) or more years of relevant experience OR Master's degree in a related field and one (1) or more years of relevant experience. Demonstrated expertise in conducting user research to inform UX decisions within the realm of software or application development. Proficiency in qualitative and quantitative research methods, including usability testing, interviews, surveys, and data analysis. Strong analytical and critical thinking skills, with the ability to translate research findings into actionable insights. Excellent communication and collaboration skills, with the ability to effectively communicate research findings and recommendations to cross-functional teams. Experience working in an agile development environment is a plus. Familiarity with UX design principles and Figma is a plus.
    $62k-84k yearly est. 4d ago
  • User Experience Researcher

    Virginia Tech 4.1company rating

    User experience researcher job in Blacksburg, VA

    Apply now Back to search results Job no: 534416 Work type: Administrative & Professional Senior management: Executive VP & Provost Department: TLOS Job Description The User Experience (UX) Researcher within Technology-enhanced Learning and Online Strategies (TLOS) works in the domains of user research, evaluation, and service design. This role seeks evidence-based insights that help shape Virginia Tech's digital learning environment to best support instructors' success and improve learning outcomes for Virginia Tech students. The UX Researcher achieves these goals by translating findings from user research into data-based insights and actionable recommendations across TLOS's four mission-focused areas: instructional tools and environments, faculty digital fluency, accessible technologies and universal design for learning (UDL), and course and program design. Complementing their focus on research, the UX Researcher helps gauge impact by assisting with the design and data collection for evaluations of teaching and learning technologies, services, and programs. This role also facilitates design of new services and improvement of existing services to advance teaching and learning using service design principles and methods. As a member of the Digital Learning Innovation group, the UX Researcher strives for a balanced, holistic view informed by a deep understanding of faculty, student, and employee needs combined with knowledge of institutional priorities, organizational capabilities, emerging tools and technologies, and Virginia Tech's digital learning ecosystem. Synthesizing these multiple dimensions into evidence-based insights, the UX Researcher develops practical recommendations that guide strategic decision-making. Core Responsibilities: * Lead user research initiatives from design through delivery-including study design, participant recruitment, data collection, analysis, and synthesis into actionable recommendations that inform decision making and improve services. * Create and maintain user experience artifacts, such as personas and journey maps that accurately represent stakeholder perceptions and experiences with digital teaching and learning tools. * Partner with TLOS teams and instructional faculty to design and implement evaluations for services, technology pilots, and programs, providing both evaluation guidance and hands-on assistance with data collection. * Translate findings from user research or evaluations into clear communications through reports, presentations, and visual materials that highlight user needs and drive decision-making. * Apply service design principles and methods to improve new and existing services, providing both facilitation, consultation, and methodology expertise. Required Qualifications * Bachelor's degree in a discipline that draws on qualitative research methods, data analysis, technical communication, user experience research, or related analytics and research skills, plus working experience applying some of these skills. * Demonstrated success designing, recruiting for, and conducting user research to answer a research question or inform a decision. * Substantial experience carrying out qualitative research interviews, focus groups, surveys, and other qualitative research methods. * Experience with quantitative or mixed-methods research and analysis. * Demonstrated experience communicating user research findings and recommendations to stakeholders. * Experience creating visualizations of user processes, workflows, or journey steps. * Demonstrated success in effective stakeholder engagement, including facilitating team and/or user group sessions to brainstorm, ideate, or explore solutions. Preferred Qualifications * Master's degree in a relevant field. * Experience applying UX research or service design in higher education or educational technology contexts. * Experience designing and conducting evaluations for services, projects, or programs. * Strong understanding of service design principles or experience with service design methods. * Professional training or certification in UX research, service design, or design thinking. * Experience with learning management systems, especially Canvas, and other academic technology platforms. Overtime Status Exempt: Not eligible for overtime Appointment Type Regular Salary Information $70,000 - $85,000 Hours per week 40 Review Date November 28, 2025 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Judy Alford at *************** during regular business hours at least 10 business days prior to the event. Advertised: October 6, 2025 Applications close:
    $70k-85k yearly 57d ago
  • Usability Researcher (webcam interview)

    360 It Professionals 3.6company rating

    User experience researcher job in Charlotte, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description This position requires a senior-level usability specialist. Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods. Experience in the design and usability of financial services web products is preferred. • As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation. Responsibilities • Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes. • Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the user experience. • Craft documentation to help communicate the experience to the project team, UX team, and prototyping team. Qualifications Experience & Skills Requirements • 7+ years of experience in a senior usability engineer or analyst role. • Evaluate project requirements to generate research and user-testing plans and estimates. • Vast experience with usability improvements and design efforts. • Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings. • Create and lead the passion for being the voice of the user and experience building user centric solutions. • Strong verbal and visual communication, written communication, interpersonal and presentation skills. • Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities • Experience leading usability improvements and design efforts. • Experience guiding and mentoring senior software engineers and test engineers. • Proven ability to document requirements, designs, and project status. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $58k-97k yearly est. 60d+ ago
  • Vulnerability Researcher - Assessments & Exercises

    Jpmorgan Chase & Co 4.8company rating

    User experience researcher job in Atlanta, GA

    JobID: 210672538 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $152,000.00-$260,000.00; New York,NY $152,000.00-$260,000.00; Chicago,IL $133,000.00-$225,000.00; Brooklyn,NY $152,000.00-$260,000.00 As an Vulnerability Researcher - Assessments & Exercises at JPMorgan Chase in the Cybersecurity Technology & Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly-skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management. We are seeking a dedicated vulnerability researcher to engage in advanced vulnerability analysis and research, addressing the complex demands of our mission. In this role, you will work closely with fellow researchers and defense teams to identify vulnerabilities and develop cutting-edge solutions. The ideal candidate will be self-motivated, possess extensive technical curiosity, and have a strong background in reverse engineering. You will thrive in a collaborative environment, working on challenging targets to enhance our security posture. Job responsibilities * Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements * Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation * Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement * Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics * Conduct in-depth vulnerability research and exploit development across a broad range of software on modern operating systems, edge devices, on premise, and open-source software. * Reverse engineer binaries using tools such as IDA Pro, Ghidra, or Binary Ninja to identify novel attack surfaces and develop proof-of-concept exploits. * Use common VR toolsets such as Fuzzers, disassemblers, debuggers, and code browsers for static and dynamic analysis. * N-Day vulnerability analysis, patch diffing, and zero-day vulnerability research. * Collaborate with other teams to share findings, support vulnerability triage, patch prioritization, and IOCs sharing, supporting the firm's mission requirements. * Document research findings, proof-of-concepts, and technical workflows. Required qualifications, capabilities, and skills * Obtain 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises * Track record of discovered vulnerabilities (CVEs) in high-profile targets in at least one of the following environments: operating systems, mobile devices, web applications, browsers. * Proven hands-on experience in vulnerability research and PoC/exploit development, reporting, and mitigating security vulnerabilities in open-source projects. * Expertise in advanced analysis frameworks leveraging symbolic execution techniques and dynamic binary instrumentation to uncover, triage, and exploit complex software vulnerabilities. * Hands-on proficiency exploiting complex vulnerability classes - including user-after-free, double free, type confusion - and applying advanced exploitation techniques such as heap spraying and controlled memory corruption to achieve reliable code execution. * Strong understanding of at least two operating systems internals throughout user mode and kernel mode (Microsoft Windows, GNU/Linux, Android, MacOS, or iOS). * Experience auditing large C/C++, Java, and .Net codebases combining automated static analyzers with manual review to trace data and control flow, uncover memory-safety, injection, and deserialization vulnerabilities and produce proof-of-concept code. * Extensive reverse engineering expertise on x86/x64 and ARM/ARM64 binaries, employing IDA Pro, Ghidra, Binary Ninja, WinDbg, GDB, and RR for deep static/dynamic analysis and root cause vulnerability discovery. * Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies * Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents * Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels Preferred qualifications, capabilities, and skills * Bachelor's degree in computer science, or PhD in a related technical field, or an equivalent combination of education and/or experience in a related field. * 5+ years of experience in exploit research and development. * Experience using Fuzzing tools such as LibFuzzer, LibAFL, AFL++, OSS-Fuzz, Syzkaller and program analysis tools such as LLVM, Angr, KLEE, Intel Pin, DynamoRIO, and Frida. * Experience emulating embedded platforms for live debugging. * Kernel and low-level OS development. * Deep Linux internals knowledge (SELinux, AppArmor, Seccomp, eBPF, containers, VMs). * Deep Windows internals knowledge (KASLR, DSE, SSDT, IDT, SMEP, SMAP, PXN, KPP, KDP, VBS, HVCI, KMCI, UMCI).
    $62k-93k yearly est. Auto-Apply 60d+ ago
  • Researcher

    Carebridge 3.8company rating

    User experience researcher job in Atlanta, GA

    Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Wilmington, DE, Newton, MA, Atlanta, GA or Durham, NC. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Researcher is responsible for prospective and retrospective health economic and/or epidemiologic research activities under the direction of the principal investigator and project manager for Carelon Research clients OR Public Policy Institute (PPI). How you will make an impact: * Supports research activities for Health Outcomes, Epidemiology or PPI projects in at least two of the following areas: research designs, methodologies, analytical techniques, and reporting. * Collaborates with the project managers and/or study team to support the research functions to bring high quality reports deliverables, presentations, and other milestones to fruition. * Utilizes industry-standard health economic and/or epidemiologic analytical and statistical techniques. Minimum Requirements: Requires an MS, MPH, or PharmD in health sciences or related field; 1 year of experience in health service research, epidemiology, biostatistics, or a related field; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Managed care, payer or pharmacy benefit manager (PBM), or related sector experience highly preferred. * Post-graduate or post-doctoral training or relevant experience in conducting health research highly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $36k-68k yearly est. Auto-Apply 60d+ ago
  • Prospect Researcher, Major Gifts

    UNCF

    User experience researcher job in Atlanta, GA

    The Prospect Researcher is primarily responsible for conducting donor and prospect research services at UNCF in support of the annual campaign efforts for the Development Department to include corporations and foundations, major gifts, area offices with specific emphasis on prospect research supporting the Major Gifts & Planned Giving Department. In addition, provide supplementary prospect research support to the Advocacy, Branding Marketing and Communications and Government Affairs departments. Direct report to the Director of Prospect Research and the Vice President of Direct Response Programs and Prospect Research. Also reports to the EVP, Development and the SVP, HQ Development. ABOUT UNCF The United Negro College Fund (UNCF) has been an engine of educational achievement for more than 80 years. UNCF's mission is to build a robust and nationally recognized pipeline of HBCU students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $6 billion in private support, distributed scholarships to help students attend school, and enabled more than 500,000 scholars and low-income students to graduate from UNCF's member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap by increasing postsecondary access and success for student groups, particularly low-income and first-generation students. PRIMARY RESPONSIBILITIES AND DUTIES: * Execute donor research activities and processes. * Develop and implement research strategies in conjunction with the Director of Prospect Research and the Vice President of Direct Response Programs and Prospect Research * Create and research donor profiles and lists for research requests. * Make detailed observations, analyze data, and interpret results. * Utilize established prospect and donor research techniques to compile and analyze data. * Write prospect and donor reports and profiles; document research outcomes; create and analyze lists detailing procedures, outcomes, and observations. * Develop and assist in analyzing top prospects and prospective donors * Liaise with senior management and directors in the Development and Major Gifts Departments to identify, schedule, and implement research requests; gather, collate, disseminate donor and prospect trend information. * Input information and update data in the Prospect Research module in the general database. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. QUALIFICATIONS: EDUCATION AND EXPERIENCE Bachelor's degree from a four-year college, university in English, Journalism, Library Sciences; 5 to 7 years of related work experience in non-profit prospect research; knowledgeable of Raisers' Edge or similar donor database software (Nexis, WealthEngine, Iwave Pro, D&B, Hoovers) OTHER SKILLS AND ABILITIES Demonstrated ability to write clear, concise, organized, and comprehensive research briefing papers Ability to collect and research data; Design work flows and procedures Strong analytical skills; gather and analyze information skillfully Ability to locate and interpret financial principles and biographical information from a variety of sources Knowledgeable of internet search engines Competency in a variety of computer applications, including database, spreadsheet and word processing programs; Proficiency in O365 Suite, Excel, Word, PowerPoint Excellent verbal and written communication skills High degree of customer service skills Multi-task with high levels of accuracy on concurrent projects Ability to identify and resolve problems in a timely manner Ability to handle sensitive and confidential material in a responsible manner Work independently and as a team player ADDITIONAL INFORMATION Benefits include: Medical, Dental & Vision Vacation, Sick & Personal Leave Life Insurance (Basic & Optional) Flex Spending Accounts 403(b) Retirement Account Holiday Savings Plan Annual Success Sharing Salary Range: $60,000.00 To $70,000.00 per year (Salary is commensurate with experience.) This is a hybrid role: 4 days on-site and 1-day remote per week. This role may be based in one of our offices located in New Orleans, Washington, DC; or Atlanta, GA. To learn more about this opportunity and the impactful work of our Major Gifts team, please visit: Major Gifts Background checks required. UNCF is EOE M/F/D/V
    $60k-70k yearly 13d ago

Learn more about user experience researcher jobs

How much does a user experience researcher earn in Knoxville, TN?

The average user experience researcher in Knoxville, TN earns between $56,000 and $103,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.

Average user experience researcher salary in Knoxville, TN

$76,000
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