User experience researcher jobs in Springettsbury, PA - 25 jobs
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User experience researcher job in Harrisburg, PA
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$45k-91k yearly est. 1d ago
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UX Researcher, Mixed Methods
Meta 4.8
User experience researcher job in Harrisburg, PA
Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. This job description represents different full-time roles across Meta.We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a wide-range of perspectives and stem from many different backgrounds.We're looking for great communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society
**Required Skills:**
UX Researcher, Mixed Methods Responsibilities:
1. Work closely with product and business teams to identify research topics
2. Act as a thought leader in the domain of research, while advocating for the people who could use our products
3. Design and execute end-to-end custom primary research using a wide variety of methods
4. Design studies that address both user behavior and attitudes
5. Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
6. Communicate results and illustrate suggestions in compelling and interesting ways
7. Work cross-functionally with design, product management, content strategy, engineering and marketing
8. Generate insights that both fuel ideation and evaluate designs
**Minimum Qualifications:**
Minimum Qualifications:
9. Bachelor's degree with 10+ years of relevant experience in userexperience, applied research and/or product research and development or a Master's degree and 8+ years relevant experience, or PhD and 5+ years relevant experience
10. Relevant experience within userexperience, applied research setting and/or product research and development
11. Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
12. Experience coding with R, SQL, STATA, SPSS or equivalent
13. Experience applying statistical analysis methods such as Regressions, ANOVA, and T-Tests
14. Interest in and experience executing hands-on, primary research
15. Experience translating research findings into strategic narratives
**Preferred Qualifications:**
Preferred Qualifications:
16. Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics
**Public Compensation:**
$164,000/year to $227,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$164k-227k yearly 60d+ ago
Senior User Experience Researcher
E N E I T Consulting
User experience researcher job in Harrisburg, PA
e&e is seeking a Senior UserExperienceResearcher for a remote contract opportunity in Harrisburg, PA!
We are seeking a highly skilled Senior UserExperienceResearcher to design and lead discovery and usability testing sprints that identify opportunities to improve the experience, efficiency, and workload of caseworkers operating under new eligibility and compliance requirements. This role focuses on uncovering operational pain points within health and human services programs and producing actionable research artifacts that inform a prioritized roadmap for automation and modernization. The Senior UserExperienceResearcher will serve as the voice of the user, partnering closely with product, design, development, and program teams to ensure insights are translated into production-ready enhancements. This is a hands-on role requiring deep domain expertise in federally funded benefits delivery programs and user-centered design practices.
Responsibilities:
Lead end-to-end UX research initiatives including discovery sprints, usability testing, contextual inquiry, interviews, shadowing, and observation of frontline staff.
Analyze current systems, workflows, data flows, and caseworker processes to identify inefficiencies, pain points, and opportunities for innovation.
Develop detailed journey maps, personas, user stories, service blueprints, and other research artifacts to support product and engineering teams.
Translate research findings into clear, actionable recommendations and a prioritized roadmap of automation and modernization opportunities.
Collaborate with project managers, product owners, designers, developers, and program leadership to support implementation of approved changes.
Represent the voice of the user by building strong, trusted relationships with stakeholders across business, technology, and program operations.
Facilitate workshops and design sessions to build alignment and validate concepts with cross-functional teams.
Communicate complex findings in a clear, compelling manner to technical and non-technical audiences.
Support iterative, agile delivery models by continuously validating solutions through testing and feedback loops.
Requirements:
Minimum of two (2) years of professional UX experience designing and researching products, platforms, or services at scale.
Demonstrated experience delivering technology solutions for Health and Human Services or federally funded benefits programs such as SNAP, Medicaid, TANF, or Unemployment Insurance.
Deep technical expertise in UX research methodologies and user-centered design practices.
Proven success designing products based on research-driven insights.
Experience across the full UX lifecycle, including information architecture, low-fidelity and high-fidelity design, design systems, accessibility prototyping, and usability research.
Strong ability to build alignment with diverse stakeholders in complex, public-sector environments.
Experience leading UX or product design for a major product, platform, or service.
Hands-on experience working within iterative or agile development methodologies.
Excellent communication skills with the ability to convey complex concepts clearly and influence acceptance of findings and recommendations.
$73k-103k yearly est. 4d ago
Senior User Experience Researcher
Domino Technologies, Inc.
User experience researcher job in Harrisburg, PA
Senior UserExperienceResearcher / Full-Time / Hybrid / Harrisburg, PA Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 - Join the Domino Tech Team!
Accepting Candidates Until 01/16/2026 at 2:00 PM
The Position:
Client: Commonwealth of Pennsylvania - Department of Human Services (DHS)
Position Title: DHS - Senior UserExperienceResearcher Exception (790964)
Location: Hybrid; Remote Off-Site and On-Site in Harrisburg, PA
Duration: Initial term through 12/31/2026 (+ Annual Renewal in 1-Year Terms)
Note: This position is hybrid; primarily remote off-site and on-site as needed. Candidates must currently reside within a reasonable commuting distance (2-hours/100-miles) of Harrisburg, PA.
A technical expert in userexperience (UX) research to design and lead discovery and usability testing sprints identifying opportunities for innovation to improve the caseworker experience and workload under new work requirements in eligibility and compliance processes at DHS and county offices. This includes conducting userresearch through interviews, shadowing, and observation of frontline staff; analyzing current systems and data flows; and mapping the end-to-end user journey. The goal is to uncover pain points and inefficiencies, and produce actionable outputs including a journey map, user stories, and research artifacts to inform a prioritized roadmap of automation opportunities to reduce staffing burdens and modernize operations in anticipation of upcoming federal regulation changes. The expert will communicate insights to cross-functional teams; working with the project, design, and development teams, product managers, and program staff on implementing the modifications to production. Develop strong, trusted relationships with stakeholders to understand their challenges and constraints in a unique, public-sector environment; represent the voice of the user.
The Skills and Experience:
- 2+ Years: UX experience, with a focus on building and designing products, platforms, or services at scale
- Experience delivering technology for HHS or Federally funded programs including SNAP, Medicaid, TANF or Unemployment Insurance (or similar programs)
- Deep technical subject matter experience in UserExperience (UX) Research and User Centered Design practices
- Experience building successful product design based on research
- Experience across the full UX design spectrum
- Experience building alignment with stakeholders
- Experience leading design for a product, platform, or service
- Experience with iterative or agile development methodologies
- Experience communicating complex information or ideas in an effective manner to foster understanding and acceptance of findings and recommendations
The Company:
The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.
The Perks:
- Excellent Market Salary
- Competitive Benefits
- Paid Holidays and Vacation
- Positive Work-Life Balance
The Location:
Domino Technologies is based in the Harrisburg area - the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County. Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.
Contact Us Today!
$73k-103k yearly est. 5d ago
UX Researcher
Itero Group
User experience researcher job in Harrisburg, PA
About us
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
A technical expert in userexperience (UX) research to design and lead discovery and usability testing sprints identifying opportunities for innovation to improve the caseworker experience and workload under new work requirements in eligibility and compliance processes at DHS and county offices. This includes conducting userresearch through interviews, shadowing, and observation of frontline staff; analyzing current systems and data flows; and mapping the end-to-end user journey. The goal is to uncover pain points and inefficiencies, and produce actionable outputs including a journey map, user stories, and research artifacts to inform a prioritized roadmap of automation opportunities to reduce staffing burdens and modernize operations in anticipation of upcoming federal regulation changes.
The expert will communicate insights to cross-functional teams; working with the project, design, and development teams, product managers, and program staff on implementing the modifications to production.
Develop strong, trusted relationships with stakeholders to understand their challenges and constraints in a unique, public-sector environment; represent the voice of the user.
Required Skills:
Experience in Health and Human Services or Benefits Delivery on Federally funded programs including SNAP, Medicaid, TANF or Unemployment Insurance
Deep technical subject matter experience in UserExperience (UX) Research and User Centered Design practices
Two or more years of UX experience, with a focus on building and designing products, platforms, or services at scale.
Experience building successful product design based on research.
Experience across the full UX design spectrum, from ideation through execution, including information architecture, low-fidelity design, high-fidelity design, design systems, accessibility prototyping and userresearchExperience building alignment with stakeholders.
Experience leading design for a product, platform, or service.
Experience with iterative or agile development methodologies.
Experience communicating complex information or ideas in an effective manner to foster understanding and acceptance of findings and recommendations.
If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!
Benefits at Itero Group
At Itero Group, we're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
Retirement Savings: 401(k) plan with company match and auto-enrollment.
Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.
Join us and enjoy a benefits package designed with you in mind!
Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.
$73k-103k yearly est. Auto-Apply 5d ago
Senior UX Researcher
Global Data Consultants 4.4
User experience researcher job in Harrisburg, PA
GDC IT Solutions is currently seeking a Senior UX Researcher to support discovery and usability testing initiatives for eligibility and compliance processes within Health and Human Services programs. This role partners closely with DHS and county offices to improve the caseworker experience and reduce workload through user-centered research and innovation in a public-sector environment
As a Senior UX Researcher, you will be responsible for leading end-to-end userresearch and discovery efforts to identify opportunities for automation and modernization, improving caseworker efficiency and experience in anticipation of upcoming federal regulatory changes. You will represent the voice of the user while collaborating with cross-functional teams to translate research insights into actionable product and design outcomes.
Responsibilities
* Lead discovery and usability testing sprints focused on eligibility and compliance workflows for caseworkers.
* Conduct qualitative userresearch, including interviews, shadowing, and direct observation of frontline staff.
* Analyze existing systems, workflows, and data flows to identify pain points and inefficiencies.
* Map end-to-end user journeys and document current-state and future-state experiences.
* Produce actionable research outputs such as journey maps, user stories, personas, and research artifacts.
* Translate research findings into recommendations that inform a prioritized roadmap of automation opportunities.
* Communicate insights and recommendations clearly to project, design, development, and product teams.
* Collaborate with designers, developers, product managers, and program staff to support implementation of changes in production.
* Build strong, trusted relationships with stakeholders in a complex public-sector environment.
* Advocate for user needs while balancing operational, technical, and regulatory constraints.
Minimum Qualifications
* Experience supporting Health and Human Services or Benefits Delivery programs funded at the federal level, including SNAP, Medicaid, TANF, or Unemployment Insurance.
* Two or more years of professional UX experience designing or researching products, platforms, or services at scale.
* Deep expertise in UX research and user-centered design methodologies.
* Experience conducting research that directly informs successful product or service design.
* Experience communicating complex findings and recommendations clearly to diverse stakeholder audiences.
* Experience working in iterative or Agile development environments.
* Experience leading UX or research efforts for a product, platform, or service.
* Experience across the full UX spectrum, from ideation through execution.
* Experience with information architecture, low-fidelity and high-fidelity design, and design systems.
* Experience with accessibility standards, inclusive design, and accessibility prototyping.
* Experience building alignment and consensus among cross-functional and executive stakeholders.
* Experience working within government or public-sector technology environments.
GDC IT Solutions (GDC) is a full-service Information Technology (IT) company providing solutions that empower businesses to increase employee productivity, maximize investments, and improve operational efficiencies. With experienced and certified professionals, we deliver services in the areas of application development, data center, 24/7 multilingual service desk, desktop lifecycle management, project management, business process consulting, and IT staff augmentation.
What Makes GDC Different:
Our employees are our greatest asset continually driving our success each and every day. We attract and maintain the best talent to provide a personal customer experience at every touchpoint. Our technology professionals care about day-to-day client interactions and resolving customer issues quickly and efficiently, the first time. We deliver services with a code of high ethical responsibility, both to protect our clients and to assure that the work is carried out at the maximum level of professionalism. We are technology experts remaining one step ahead as technology evolves and constantly engaging to understand our clients' business technology needs in order to deliver the best possible solution.
Why Work for GDC?
* Cutting Edge Technology and Innovation: GDC fully supports and embraces continuing education and industry certifications to stay ahead of trends and remain current within the technology landscape. We recognize that our employees add the real value to our clients and to our business. By approaching our daily operations with a passion for innovation and a shared-learning environment, everyone can make a positive difference.
* Career Growth: GDC is one of the fastest growing companies in the region! Sustained growth means ongoing opportunity. Many of our senior leaders have grown within the company, starting with the helpdesk or other entry-level roles to become thought leaders in the fields of IT infrastructure, application development, project management, and business development.
* Employee-Centric Environment: GDC prides itself on employee satisfaction with a firm belief that happy employees are the most productive employees. In appreciation of our employees and their contributions, we sponsor numerous events throughout the year including an annual gala, golf, lunch barbeques and more.
* Comprehensive Benefits Package: GDC offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect. Our comprehensive benefits package includes medical, dental, prescription, vision, 401(k), short and long-term disability, and group life
* Holiday and Vacation: GDC firmly believes in a comfortable work-life balance, and we offer comprehensive holiday and paid-time-off (PTO) packages. We provide a generous PTO package, and we encourage our staff to use it - whether it's for vacation or other personal reasons everyone needs time to relax and refresh.
Equal Opportunity Workplace:
GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
Visit our Career Center for the latest employment opportunities.
$75k-106k yearly est. Auto-Apply 3d ago
8am - 2pm - Previous experience - Long term - NO weekends
Priority One Staffing Services 4.1
User experience researcher job in Reisterstown, MD
Kitchen Assistant- Part time- no weekends-Send resume asap or call Monday 410-769-8600
We are currently searching for a dedicated and dependable Kitchen Assistant to become a valued member of our team. The successful candidate will support our kitchen team by assisting with food preparation, cooking, and cleaning duties to maintain efficient kitchen operations.
Key Responsibilities:
Assisting with the preparation and cooking of various food items
Ensuring cleanliness and sanitation of kitchen areas, equipment, and utensils
Managing and restocking kitchen inventory as needed
Adhering to food safety protocols and regulations
Collaborating closely with kitchen staff to facilitate prompt and effective meal service
Key Requirements:
Previous experience in a kitchen setting is advantageous
Familiarity with fundamental food preparation techniques and kitchen safety procedures
Ability to thrive in a fast-paced work environment
Excellent communication skills and a strong team player
Availability to work flexible hours, including evenings, weekends, and holidays
If you have a genuine passion for culinary arts and thrive in a dynamic kitchen setting, we invite you to apply for the role of Kitchen Assistant with us today!
$73k-89k yearly est. 60d+ ago
Lead Experience Researcher
Humana 4.8
User experience researcher job in Harrisburg, PA
**Become a part of our caring community and help us put health first** The Lead ExperienceResearcher will inform experience strategy by identifying priority customer segments, uncovering unmet needs, and translating insights into differentiated experience capabilities. this role partners closely with product, design, and clinical staeholders to inform journey optimization and ensure solutions are grounded in customer and market evidence. The researcher will connect customer insight to business outcomes, enabling scalable, market-relevant experiences.
We are seeking a Lead ExperienceResearcher to drive high-impact experiences. This role blends qualitative and quantitative research expertise with strategic problem-solving to identify meaningful solutions that address unmet and unrealized needs. The ideal candidate will have a strong background in research design, a passion for human-centered innovation, and the ability to translate insights into actionable recommendations that advance business and experience outcomes.
The Research Consulting Lead provides expert guidance around study design, research methodology, analyses and interpretation of results. Acts as principal investigator, leading the study team from study inception to dissemination of research results. Advises leadership to develop functional strategies on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
**Key Responsibilities:**
+ **Lead Research Engagements:** Design and execute mixed-method research (qualitative and quantitative) to deeply understand patient, member, and associate experiences.
+ **Root Cause and Opportunity Analysis:** Investigate underlying drivers of key business challenges, surfacing unmet and unrealized needs.
+ **Insight Synthesis:** Translate research findings into clear, actionable insights that inform experience strategy, product design, and operational decision-making.
+ **Strategic Problem-Solving:** Partner with cross-functional teams to co-create solutions, identifying opportunities that align with organizational strategy, end-to-end journey transformation and deliver measurable impact.
+ **Thought Partnership:** Serve as a consulting partner to leaders and stakeholders, guiding them through the research-to-action process.
+ **Measurement & Impact:** Recommend success metrics and help establish measurement frameworks to evaluate the effectiveness of implemented solutions.
**Why Join Our Team**
As a Lead ExperienceResearcher, you'll play a pivotal role in shaping experiences that improve health outcomes and transform how care is delivered. You'll work on high-visibility projects that drive organizational learning, accelerate decision-making, and directly impact the lives of the people we serve.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree
+ A minimum of five years' experience successfully applying experienceresearch methods to design differentiating products and services
+ Experience planning, developing and conducting quantitative and qualitative research
+ Working experience with human-centered design methodologies including design thinking or comparable iterative methodologies
+ Knowledge of service design, social science, behavior change, perception, cognition, task analysis, experimental design, and statistics
+ Experience applying insights to shape strategies, programs, or products.
+ Expertise in a range of research methodologies (in-depth interviews, surveys, journey mapping, statistical analysis)
+ Experience leading or participating in service design and/or service blueprinting
**Preferred Qualifications**
+ Master's degree in social science or healthcare strongly preferred (e.g., anthropology, health services research, psychology, public health, or social work)
+ Experience with Agile Methodologies
+ Experience informing zero to one experiences
**Additional Information**
+ Remote role
+ Must work central or eastern hours; 8-5 Monday-Friday
+ Travel - Intermittent, approximately 1x per quarter
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$138,900 - $191,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 03-01-2026
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
$138.9k-191k yearly 1d ago
Community Energy Systems Researcher
Pacific Northwest National Laboratory 4.5
User experience researcher job in Harrisburg, PA
At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our Science & Technology directorates include National Security, Earth and Biological Sciences, Physical and Computational Sciences, and Energy and Environment. In addition, we have an Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus.
The Energy and Environment Directorate delivers science and technology solutions for the nation's biggest energy and environmental challenges. Our more than 1,700 staff support the Department of Energy (DOE), delivering on key DOE mission areas including: modernizing our nation's power grid to maintain a reliable, affordable, secure, and resilient electricity delivery infrastructure; research, development, validation, and effective utilization of renewable energy and efficiency technologies that improve the affordability, reliability, resiliency, and security of the American energy system; and resolving complex issues in nuclear science, energy, and environmental management.
The Coastal Sciences Division, part of the Energy and Environment Directorate, is headquartered at PNNL-Sequim, on Washington State's Olympic Peninsula. Our unique facility is the Department of Energy's only marine research laboratory, and the capabilities of its researchers deliver science and technology critical to the nation's energy, environmental, and security future.
We focus on research related to marine and coastal resources, environmental chemistry, water resources modeling, marine engineering, environmental modeling and monitoring, and national security-the division is an emerging leader in three areas:
+ Enabling sustainable development of ocean energy
+ Understanding and mitigating long-term impacts of human activities, including climate change, on marine resources
+ Protecting coastal environments from security threats.
**Responsibilities**
The position will primarily support community driven design for coastal communities. Responsibilities will include leading tasks in projects such as the Energy Technology Innovation Partnership Project (ETIPP (****************************************************************************** ) and Energy to Communities project (E2C). Familiarity with marine energy (e.g., wave, tidal, ocean current), design thinking, community engagement and energy planning is required. The position may also require familiarity with shoreside infrastructure, such as microgrids and transmission, ports, and supply chain issues.
The selected candidate will have the opportunity to advance their skills in developing approaches and tools to understand and respond to the needs of rural communities engaging in energy planning.
Studies the geosphere, hydrosphere, biosphere, atmosphere, and/or interactions of these systems with human activities. Uses scientific principles, instrument measurements, computer models, data analysis, and knowledge of policy and regulatory drivers to study the environment and/or develop solutions to environmental problems. Leverages knowledge and tools from fields such as ecology, biology, physics, chemistry, geochemistry, soil science, geology, hydrology, atmospheric science, economics, and/or integrated assessment.
+ Review and synthesize literature, case studies, and tools related to these topics
+ Collaborate with an interdisciplinary research team at PNNL and other national laboratories to advance modeling approaches and tools for community-driven energy transitions
+ Lead and contribute to scientific, peer-reviewed publications
+ Define and lead project work
+ Network with other professionals at PNNL, in the communities that participate in ETIPP and E2C, and with other energy professionals in the broader community
+ Lead and contribute to proposals to advance this field of research
**Qualifications**
Minimum Qualifications:
+ BS/BA and 2 years of relevant experience -OR-
+ MS/MA -OR-
+ PhD
Preferred Qualifications:
+ PhD in engineering, environmental policy, or related field
+ Familiarity with marine energy, design thinking, community engagement and energy planning
+ Demonstrated interest and ability to publish work in peer-reviewed journals
+ Experience working with collaborators with diverse backgrounds and interdisciplinary teams
+ Familiarity with community engagement
+ Familiarity with design methodology
+ Excellent written and oral communication skills
+ Ability to work independently as well as with a team of interdisciplinary researchers
**Hazardous Working Conditions/Environment**
Not Applicable
**Testing Designated Position**
This is not a Testing Designated Position (TDP).
**About PNNL**
Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!
At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.
**Commitment to Excellence and Equal Employment Opportunity**
Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer.
Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.
We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at **************** .
**Drug Free Workplace**
PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.
If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn.
**Security, Credentialing, and Eligibility Requirements**
As a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require new employees to obtain and maintain a HSPD-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.
For foreign national candidates:
If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential.
**Mandatory Requirements**
Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment.
**Rockstar Rewards**
Employees and their families are offered medical insurance, dental insurance, vision insurance, robust telehealth care options, several mental health benefits, free wellness coaching, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, relocation, backup childcare, legal benefits, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company-funded pension plan* and may enroll in our 401 (k) savings plan with company match*. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.
* Research Associates excluded.
**All benefits are dependent upon eligibility.
Click Here For Rockstar Rewards (******************************************
**Notice to Applicants**
PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual's relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules.
As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position.
**Minimum Salary**
USD $100,100.00/Yr.
**Maximum Salary**
USD $150,200.00/Yr.
$100.1k-150.2k yearly 7d ago
Principal Real World Research Delivery Lead (RWRDL)
Parexel 4.5
User experience researcher job in Harrisburg, PA
**Title: Principal Real World Research Delivery Lead (RWRDL)** Are you ready to take on a challenge and accelerate your career? This is an **excellent opportunity for a self-driven, autonomous leader** eager for growth and progression. Parexel is seeking a **Principal Real World Research Delivery Lead (RWRDL)** to join our team and deliver innovative Real World Research (RWR) solutions for global clients.
This is a great opportunity to join our team as a senior leader driving Real World Research (RWR) solutions for global clients. In this role, you'll **lead cross-functional teams** , manage **budgets and timelines** , and serve as the **primary client contact** for innovative RWD projects.
We're looking for a **strategic project leader** with strong communication skills, adaptability, and a go-getter mindset. Experience in **RWD/RWE** , **data privacy** , and **drug development** is a plus.
**Career Growth:** Shape new services, mentor emerging leaders, and gain visibility in a lean PM model.
As a senior leader, you will:
+ **Lead cross-functional teams** and act as the primary client contact for complex RWR and RWD projects.
+ Oversee **project proposals, budgets, timelines, and milestones** while ensuring compliance with SOPs and data privacy standards.
+ Collaborate with multidisciplinary teams to design and implement RWR-enabled solutions.
+ Mentor junior team members and help shape new services in a lean PM model.
**What We're Looking For:**
+ Strong **project leadership experience** with proven ability to manage multiple projects and decentralized teams.
+ Excellent **communication skills** , adaptability, and a proactive, go-getter mindset.
+ Knowledge of **RWD/RWE methodologies** , data privacy, and drug development processes.
+ Ability to thrive in dynamic environments and lead independently.
**Preferred Experience:**
+ RWD/RWE expertise, commercial experience, and familiarity with late-phase clinical research.
+ Understanding of RWD platforms, project management systems, and GCP environments.
**Education:**
Bachelor's degree in a science or clinical-related field; Prince II or AMPM certification preferred.
**Why Join Us?**
+ **Career progression** and visibility in a growing RWD space.
+ Opportunity to **develop new services and mentor emerging leaders** .
+ Work on impactful projects that shape the future of clinical research.
If you're ambitious, adaptable, and ready to make a difference, **apply today and lead the way in Real World Research!**
\#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$97k-132k yearly est. 35d ago
Principal UX Designer, AI Data Platform
Oracle 4.6
User experience researcher job in Harrisburg, PA
Oracle's AI Data Platform (AIDP) lets customers make use of their massive and diverse data for everything from traditional applications to analysis to powerful AI agents. Customers use it in all sorts of ways to help their business make better decisions and achieve better outcomes. Within the AIDP, the Analytics organization has created the Developer Workbench as a unified data environment for data engineers and data scientists. The Developer Workbench has tools to combine data, define repeatable pipelines, clean it, make it ready for AI/ML and applications, and administer it. With code or with a no-code editor, your users will create powerful agents and agent teams interoperable with all sorts of others as well. Your design will be used to power as many scenarios as Oracle has far-reaching customers, from keeping the lights on to improving patient health.
As a successful candidate, you're an insatiable learner and experimenter in data tools and especially the application of AI. You're a specialist in enterprise design and have a track record of quickly learning complex domains, driven by curiosity. You may already understand the work of data engineers, data admins, and data scientists. Perhaps you've even done a bit of that work yourself and understand the technical mind intuitively. You create efficient, even elegant solutions to challenging, nuanced tasks. You've led process improvements and have helped your teams keep users at the center of their decisions.
On the Oracle Analytics UX team, you will collaborate with software development, product management, and Oracle customers to set the long-view vision and the next steps that ship quickly. You will learn Oracle's award-winning Redwood design system and work toward the goal of a unified Oracle UX, while also advocating for design system evolutions that your products truly require. You will help identify and build on differentiators unique to Oracle as well as the right opportunities for applying AI. You're comfortable presenting to and collaborating with leadership, using design thinking and craft to build alignment and move forward.
Your UX team has multiple other related products. As a principal designer, you'll contribute to and even lead routine collaborations with smart, talented, kind designers on shared UX patterns, team critique, and improving our own design operations.
**The work you'll do is...**
**Human-led**
People/customers should be at the center of our approach. Partner with customers and experts to deeply understand their objectives and needs. Envision what might make their workflows and experiences spectacularly better. Conduct exploratory and evaluative sessions to identify critical needs and goals, then refine workflow, UI, and even product strategy.
**Superb craftmanship**
You will be designing solutions from concept, wireframes, and prototypes to detailed, visually polished and scalable experiences, ready for implementation. Incorporate feedback quickly and adapt to changes in business requirements and timelines without compromising quality. Leverage the existing design style guide and system, templates, and components in order to deliver quality on time. Define the new patterns needed for the future. Own and drive the experience of our products - and witness the impact that your work will have on our customers.
**Bold, aspirational, exciting**
We create solutions that span not just the depth and breadth of the challenges our customers face, but come from our diverse employee base, which is core to our DNA. A modern userexperience is not modern if it's one-size-fits-all.
You will work closely with kind, curious and smart designers, researchers, writers, product managers, and engineers across the globe. We believe innovation starts with inclusion - everyone's voice is heard and valued.
\#LI-KL1
**Responsibilities**
**You have 8+ years of experience.** You have worked as an enterprise product designer on complex or data-related products for at least 6 years and have a portfolio showcasing elegant solutions and business impact.
**You're a data nerd.** You preferably have experience designing, delivering tools for data prep, data engineering, data administration, data science, and AI. You may have even used these tools or are familiar with SQL or Python, for example. You've got the creative mind of a design craftsperson and the analytical mind to empathize with these users and solve complex problems.
**You're a full stack userexperience designer.** You look at strategy and the product ecosystem, multiple interacting user roles, workflow and information architecture, interaction and visual design, and more. You may be better at some than others, but you know how to talk about each and combine them all into an experience that delights **.** You can show big design and strategy contributions to new products in your past work.
**Your collaborations make teams design-led.** You make the people around you better. You have a point of view based on user-centered logic and evidence. You communicate clearly and persuasively to set the direction of whole interdisciplinary teams and build alignment among leaders. You are a model to early-career designers and share your skills and tools.
**You get stuff done.**
**You love rules and you know when to break them.** You think systemically even beyond your product because creating a coherent experience requires it. But you know when the system needs to expand and when to do something unique to create an arresting and product-defining moment that makes users ooh and aah.
**You don't already know everything and you love to learn.** You're inspired by helping users solve their problems. You love finding out you're wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions.
**And finally, you want to be part of creating spectacular and impactful change at a company that is committed to becoming a light unto others when it comes to userexperience design.** You might have learned your craft via formal training or via on-the-job training. For most candidates, it's a combination of both. As long as you've got experience and passion doing this work at the highest level, we'd love to talk to you and see a portfolio of the work you're most proud of.
\#LI-KL1
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Description Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking a passionate and results-driven Aesthetic Experience Manager to join our high-performing field sales team. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. Reporting to the Regional Sales Manager, you will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. At Evolus, you'll be part of a team that values collaboration, creativity, and continuous growth. You'll work on some of the most exciting challenges in the aesthetics industry, with a company that recognizes and rewards impact. If you're eager to contribute to a bold vision-and help build a brand like no other-this is your opportunity to shine. Essential duties and responsibilities where you'll make the biggest impact…
Meet or exceed established sales quotas and performance metrics.
Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns and educational events.
Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition.
Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation.
Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships.
Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling.
Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations.
Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers.
Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption.
Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures
Perform ad-hoc project requests and additional duties when assigned
This is a field-based position in Allentown, Lancaster and the surrounding area.
No relocation assistance provided
Other duties as assigned
Qualifications and Skills You'll Bring to the Team…
Bachelor's degree or equivalent work experience
Valid driver's license
Excellent analytical, problem solving and organizational skills
Strong interpersonal and teamwork skills
Effective verbal and written communication skills
Technically savvy with the ability and desire to embrace new and necessary applications
Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings.
Preferred Qualifications…
5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred.
Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply.
Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships.
Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative.
Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, office managers, staff).
Compensation & Total Rewards This is an Exempt position. The expected pay range for this position is $110,000. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to [email protected]. #LI-HH1 #LI-remote
$110k yearly Auto-Apply 60d+ ago
Manager Broker Experience
Highmark Health 4.5
User experience researcher job in Harrisburg, PA
This job manages the development and execution of short-term and long-term objectives to standardize business practices and enhance system applications. Actively participates in and leads projects. Develops and implements appropriate controls and processing methods and manage adherence to. Manages staff responsible for addressing daily system and process issues. Provides leadership in the development, implementation, management and accurate maintenance of all contractually-based producer arrangements. Establishes and maintain all operational and system processes across the organization to support producer arrangements.
**This role can be remote or hybrid - If you are within 50 miles of an office you are required to be onsite 3 days a week - T, W, Th.**
**ESSENTIAL RESPONSIBILITIES**
+ Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
+ Lead the delivery and execution of projects by: analyzing, identifying and problem solving business and systems issues; presenting recommendations to senior management; managing development of requirements, standard operating procedures, functional roles and responsibilities, process flow and user guides. Serve in consulting/training role to direct reports to develop and execute comprehensive test scripts decreasing likelihood of defects to be corrected after implementation.
+ Identify, research, determine, implement and validate solutions, fostering an environment of continuous improvement across the organization. Oversee ongoing analysis and implementation of procedures and systems. Contribute to operational readiness, organizational change management, solution capability, packaging and estimating, planning and delivery management.
+ Lead the development and implementation of contractually-based producer arrangements by: interpreting and translating requests for enhanced business considerations; identifying operational capabilities and/or limitations in delivering requested enhanced business considerations; presenting and working through recommendations with senior management; defining operational process and necessary system development to implement and maintain agreed-to enhanced business communications. Communicate enhanced business considerations and operational processes across the organization. Establish and manage audit controls to ensure enhanced considerations are consistently and accurately adhered to.
+ Manages employees in the following analytical functions: 1) Analysis and approval of retroactive Producer changes, exception or advance payments, non-standard commissions, and requests for refunds from Producers; 2) Determination/ set-up of payment arrangements, data transfer, and licensure / appointment procedures for business partners; 3) Maintenance/dissemination of state requirements for producer appointment and licensing; 4) Production of complex reports for Sales, Producers, Business Partners, Regulators and other business areas and external parties; 5) Monitoring and internal auditing of various business partners relative to payment and producer of record accuracy, appointment compliance and other controls; 6) Maintenance of workflow procedures, form communications, and messaging.
+ Maintains master Producer contract forms, coordinates amendments and re-distribution of contracts, and works with the legal department on complex contractual issues and special language requests.
+ Acts as custodian/business owner of the payment processes and functional project manager of commission cycle.
+ Coordinates/approves payment system enhancements, relevant system requirements for corporate projects and business partner implementations.Works with other business areas to resolve complex system issues and payment problems.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's degree
**Substitutions**
+ 6 years related and progressive experience in lieu of Bachelor's Degree
**Preferred**
+ Master's Degree
**EXPERIENCE**
**Required**
+ 5 years in Healthcare, Technology or Project Management
+ 3 years in a leadership or management role
**Preferred**
+ 5 years performing or managing administrative and compliance processes related to Producer Relationships
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ None
**SKILLS**
+ Customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development
+ Knowledge of Producer agreements, commission payment calculation and how it interfaces with company financial systems.
+ Demonstrated competency in project execution and management of organizational units
+ Excellent written and verbal communication skills
+ Excellent leadership and interpersonal skills
+ Proven ability to build and sustain internal and external customer relationships
+ Experience evaluating and implementing technology
+ Presentation experience
+ Strong strategic development capabilities with creative problem-solving skills
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches / trains others regularly
Constantly
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$78,900.00
**Pay Range Maximum:**
$147,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J273519
$78.9k-147.5k yearly 36d ago
Manager, CXO Experiences & Community
Rubrik 3.8
User experience researcher job in Harrisburg, PA
**About Team & About Role:** Rubrik is revolutionizing data security with Zero Trust Data Protection, enabling organizations to safeguard their most critical assets from cyber threats, operational disruptions, and data loss. As the leader in data security and cloud management, Rubrik empowers enterprises to simplify and secure their digital infrastructure.
Rubrik is seeking a CXO Experiences & Community Manager to support the development and execution of high-impact executive engagement programs that deepen Rubrik's relationships with CIOs, CISOs, and other senior leaders. Reporting to the Director, CXO Experience and Community, the role is responsible for designing and delivering exclusive CXO experiences that drive strategic dialogue, accelerate trust, and reinforce Rubrik's position as a leader in cyber resilience.
**What You'll Do:**
+ CXO engagement strategy: Participate in the development and execution of a global strategy for immersive and differentiated executive experiences that enhance Rubrik's relationships with top IT and security leaders.
+ CXO community: Cultivate and nurture Rubrik's global stakeholder CXO community of CIOs, CISOs, CDOs, and CTOs.
+ CXO database: Partner with the CXO Transformation team to lead the development of Rubrik's CXO database which includes a Speaker's Bureau, CXO Mapping Tool, and a CXOs-on-the-Move framework.
+ Content & insight development: Work cross-functionally to develop strategic discussion topics, executive briefs, and thought-provoking content that drive meaningful CXO conversations.
+ Strategic relationship building: Strengthen long-term CXO relationships by creating an engagement model that fosters trust, advocacy, and ongoing collaboration.
+ Cross-functional collaboration: Partner closely with sales, product management, customer success, and marketing teams to ensure CXO experiences are aligned with go-to-market priorities and sales motions.
+ Impact measurement: Establish clear KPIs and success metrics to assess the business impact of executive experiences, ensuring continuous improvement and alignment with corporate objectives.
**Experience You'll Need:**
+ +8 years of experience in executive engagement, strategic programs, or high-profile event management within the enterprise IT or cybersecurity industry. +5 years of CXO experience.
+ Proven ability to design and execute executive experiences that drive business impact and strengthen CXO relationships.
+ Deep understanding of IT and security leadership priorities, enterprise transformation trends, and industry challenges.
+ Strong executive presence with the ability to engage and influence senior leaders.
+ Exceptional program management and cross-functional collaboration skills.
+ Strong track record of communicating clearly across multiple channels and efficiently managing concurrent projects.
+ Strong executive presence with the ability to engage senior leaders.
+ Demonstrates strength in delivering clear, effective communication across varied formats while successfully managing multiple projects in dynamic, fast-paced settings.
+ Strong written and verbal communication skills, with a proven ability to manage details and seamlessly coordinate across diverse stakeholders.
+ Experience delivering high-quality programming both independently and collaboratively.
**Inclusion @ Rubrik:**
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
+ Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
+ Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
**About Rubrik:**
Rubrik is a rapidly expanding global company headquartered in Silicon Valley, revolutionizing data protection and management in the emerging hybrid and multi-cloud world. We are a leader in cloud data management (******************************************************** , enabling enterprises to maximize value from data that is increasingly fragmented across data centers and the cloud. Enterprises choose Rubrik to help develop ransomware remediation strategies, simplify backup and recovery, accelerate cloud adoption, and enable automation at scale. We've been recognized as a Forbes Cloud 100 Company and as a LinkedIn Top 10 startup.
Linkedin (******************************************************************** | Twitter (****************************** | RUBRIK (*********************** |
\#LI-Remote
The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range
$114,600-$155,000 USD
The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
US2 (all other US offices/remote) Pay Range
$114,600-$155,000 USD
**Join Us in Securing the World's Data**
Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.
Linkedin (******************************************************************** | X (formerly Twitter) (****************************** | Instagram (************************************* | Rubrik.com
**Inclusion @ Rubrik**
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
**Our inclusion strategy focuses on three core areas of our business and culture:**
+ Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
+ Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
**Equal Opportunity Employer/Veterans/Disabled**
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at ************* if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW (***********************************************************************************************
NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS
$114.6k-155k yearly 7d ago
Team Member - 2101A Strickler Rd - Mount Joy
Domino's Franchise
User experience researcher job in Manheim, PA
ABOUT THE JOB
Come join your
Locally Owned and Operated
Domino's! You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative (team member) to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Qualifications
Positive Attitude!
Be Coachable!
Willing to hustle for team goals and our customers!
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$23k-35k yearly est. 60d+ ago
User Experience & Optimization Designer
Pennsylvania State Employees Credit Union 4.2
User experience researcher job in Harrisburg, PA
Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...
The User Interface (UI) Designer is responsible for championing, creating, and maintaining exceptional and intuitive user interfaces that support PSECU's digital first banking model. The position builds prototypes used for development handoff for PSECU digital properties - web, mobile, and any emerging digital channels. Designs are created in close collaboration with UX Analysts to enhance the digital experiences for consumers and fulfill PSECU's business strategies. Strong collaboration with additional groups, such as researchers, developers, and other internal business units is essential. These collaborative efforts focus on finding problems and opportunities that will help improve the member satisfaction through PSECU's digital banking channels.
Schedule: Monday - Friday, 8:00am -4:00pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 60% (Tuesday - Thursday) or as needed.
In this position, you will
Championing User Interfaces: Advocate for the importance of user-friendly interfaces in PSECU's digital first banking model.
Build Prototypes: Create prototypes used for development handoff for PSECU's digital properties, including web, mobile, and any emerging digital channels.
Collaborating with UX Analysts: Work closely with UX Analysts to enhance the digital experiences for consumers and fulfill PSECU's business strategies.
Collaborating with Other Groups: Work with other groups such as researchers, developers, and other internal business units. This collaboration is essential for the success of the role.
Problem Solving and Opportunity Identification: Focusing on finding problems and opportunities that will help improve member satisfaction through digital banking channels.
Maintaining User Interfaces: Ensuring that the user interfaces remain exceptional and intuitive, supporting PSECU's digital first banking model.
Other duties as assigned.
Qualifications:
Bachelors: Computer and Information Science (Required)3+ years' experience in digital design, user interface design or userexperience design. | Required Any equivalent combination of experience and education. | Required Excellent verbal and written communication skills | Required Must be proficient in Adobe Creative Suite (Photoshop, Illustrator, XD), Microsoft Office, Moqups, Sketch, Figma, or other equivalents. | Required
$40k-47k yearly est. Auto-Apply 31d ago
Care Experience Manager
Aveanna Healthcare
User experience researcher job in Lancaster, PA
Salary:$45,000.00 per year Details At Aveanna Healthcare, we believe every client deserves the opportunity to live life to their fullest potential. We are dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes.
As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day.
Why You'll Love This Role
* On-call only every 2 weeks - phone-based support only, and you'll be paid for your time
* No hands-on clinical work required - focus on coordination and communication
* Be part of a purpose-driven team that's passionate about making a difference
* Opportunities for advancement and career growth
* Build lasting relationships with families and caregivers
* Make an impact in your community
What You'll Do
* Act as the main point of contact for clients and caregivers, ensuring consistent communication and a high level of satisfaction
* Manage caregiver schedules to ensure the right match of skills and availability
* Collaborate with clinical and recruitment teams to support new patient referrals and caregiver onboarding
* Maintain accurate and up-to-date records, schedules, and reports
* Participate in the on-call rotation - only once every 2 weeks, phone support only, and paid
* Help build a strong, engaged caregiver team by fostering a positive, supportive work environment
* Handle problem-solving with professionalism and empathy - turning challenges into opportunities
* Manage performance and support the retention of caregivers through engagement and timely feedback
What We're Looking For
* Bachelor's degree or equivalent work experience
* 2+ years of experience in sales, customer service, or a fast-paced office environment
* Strong organizational and time management skills
* Excellent communication, relationship-building, and problem-solving skills
* Comfortable using MS Office and learning new systems quickly
* Experience in recruiting or healthcare (preferred but not required)
Bonus Points If You
* Thrive in fast-paced environments
* Are proactive, adaptable, and solution-oriented
* Genuinely enjoy helping others
* Want to grow into leadership or regional roles
Travel Requirements
Minimal local travel may be required for meetings, patient visits, or training sessions.
If you're ready to join a team where your work truly matters - and where you're supported to grow both professionally and personally - we want to hear from you!
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
$45k yearly 9d ago
2024 Spring Gulch Seasonal Team Members
MHC Equity Lifestyle Properties
User experience researcher job in New Holland, PA
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of 2024 Spring Gulch Seasonal Team Members in New Holland, Pennsylvania. Seasonal Full Time / Part Time Positions Available From April Through October. Multiple Schedules Available Based On Position & Include Day, Evening, Weekend Work.
Multiple Opportunities Available - Full Time / Part-Time Seasonal Positions Including:
* Full Time Admin Assistant
*
Successful candidates should be happy, flexible and energetic self-starters who like to stay active, can handle multiple responsibilities and remain calm and collected while doing so.
Experience & skills you need:
* High school diploma or the equivalent experience.
* Customer Service skills
* Basic Computer Skills
* Strong organizational, coordination and scheduling skills and meticulous attention to detail.
* Ability to manage multiple projects simultaneously and prioritize based on customer needs.
* Valid driver's license, good driving record and current auto insurance.
* Ability to pass a background check
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
$23k-36k yearly est. Auto-Apply 15d ago
Experience Manager
Ulta Beauty, Inc. 4.3
User experience researcher job in Bel Air, MD
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
* Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
* Support direct reports in developing and maintaining their clientele.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
* Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
* Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy.
* Adhere to and enforce Ulta Beauty's dress code.
* Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
* Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* Bachelor's degree is preferred
* Cosmetology license and/or a cosmetology management license where required by state law
Experience
* 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
* Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Attend corporate business meetings and conferences
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, reaching, and twisting during shift
* Frequent lifting and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $28.50 - $35.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$28.5-35 hourly 29d ago
Store Team Member - #132
Sheetz, Inc. 4.2
User experience researcher job in Taneytown, MD
Additional $1.50/hr. for working 10pm-6am Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a 'team member' because that's what you're in for: a team culture where you'll find your people and have each other's backs.
Your day-to-day will be busy, but super rewarding, because you're in the business of making customers smile! Working together with the team, you'll engage customers with hospitality in all aspects of their Sheetz experience. With excellent communication skills and the ability to adapt to change, you'll thrive in this position.
And that's great newz, because this isn't just a 'job.' It can become a career as you grow your skillset by engaging in many facets of the store through sales, food preparation & customer service. The sky is the limit for your potential to grow within Sheetz.
You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to offer our employees competitive salaries and PTO, 100% paid maternity and paternity leave, food & drink discounts, up to $5250 a year in tuition reimbursement, employee bonuses and more! So, you in?
RESPONSIBILITIES (other duties may be assigned)
* Welcome customers to our stores with top-tier customer service
* Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner
* Manage transactions at check-out, while keeping an eye on appropriate sales of restricted products
* Keep thingz clean in the store, kitchen, and dining areas
* Keep the goodz stocked throughout the store
QUALIFICATIONS
* The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds.
* Must be 16 years of age or older
ACCOMMODATIONS
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
How much does a user experience researcher earn in Springettsbury, PA?
The average user experience researcher in Springettsbury, PA earns between $63,000 and $119,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.
Average user experience researcher salary in Springettsbury, PA