Grievance & Appeals Intake Coordinator
Columbus, OH
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Enter grievance and appeals cases into the G&A system to launch the case for research and resolution. Complete the AOR process on required cases.
**What you will do**
+ Reviews, and processes appeals and grievances filed by patients.
+ Assists with adherence to regulatory requirements, conducts internal audits, and addresses any identified compliance issues with the Complaint and Appeals policies and procedures.
+ Conducts reviews of decisions and case files to determine if there are errors in the application of law or evidence.
+ Drafts and sends appeal decision letters.
+ Identifies key performance indicators (KPIs) and metrics to evaluate the effectiveness and efficiency of the appeals and grievances process.
+ Documents patient billing questions and concerns.
+ Prepares educational materials, training programs, or presentations to enhance understanding of the appeals and grievances process.
+ Coaches junior colleagues on best practices and standard operating procedures.
+ Assists with the training of junior-level staff to promote the development of departmental capabilities.
**Required Qualifications**
- Working knowledge of problem solving and decision making skills.
- Grievance and appeals experience.
**Preferred Qualifications**
Health Insurance Call Center
**Education**
High School Diploma
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $25.65
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 12/15/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Scheduling Center Coordinator
Columbus, OH
This is a rare opportunity for a customer service-oriented person to join a progressive healthcare practice as a call center scheduling coordinator.
Use your outstanding and natural customer service talent in our beautiful office, you will make our current patients even more impressed with our unbelievable service.
This practice is committed to core values of prevention, caring, education and community involvement. We treat our patients like royalty, it's as simple as that, and we need people who understand how to make that happen.
No experience is necessary. You just need to bring good ethics, good morals and dependability to the table and we will train you on the rest!
Hourly + bonus, so you get what you deserve.
If this sounds "like you", please send your resume.
Job Type: Full-time
Center Coordinator
Columbus, OH
Ensures that the daily operation of the Head Start Center is in compliance with state licensing regulations and federal Head Start Program Performance Standards, and that it provides a safe and appropriate learning environment for the students. Responsible for overall direction, management, and oversight of the Head Start center. Provides leadership and supervision for the Teachers, Teacher Assistants, Teacher Aides, etc. Responsible for teaching in the absence of staff, classroom observations, and ongoing monitoring. Management and supervision of staff, communication with parents, and ensuring program quality and licensing/regulatory standards are met and establishes and maintains a Step Up to Quality (SUTQ) rating.
Essential Functions & Responsibilities
Responsible for overall direction, management, and oversight of the center to ensure staffing requirements are met to operate each classroom and confirms the staff completes protocols related to active supervision. Provide classroom coverage, including serving as a classroom substitute to ensure proper staffing coverage and operations of all classrooms to meet Head Start Performance Standards and state childcare regulations.
Supervise and coach staff to ensure that the program provides quality and developmentally appropriate services to children and families and establish a work climate that nurtures growth, learning, and positive interaction.
Ensure that center staff planning and implementing learning experiences that advance the intellectual and physical development of children: establishing and maintaining a safe, healthy learning environment; support the social and emotional development of children; and encouraging the involvement of the families of the children in a Head Start program.
Directly supervises the center's education staff by observing in the classroom on an ongoing basis to ensure daily schedules, lesson plans, and the ongoing assessment system has been developed and implemented. Provides coaching and feedback, performance evaluations and addresses behavior and performance concerns. Participates in the interviewing, hiring, and training of center employees.
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to keep children safe during all activities, including, at a minimum:
Reporting of suspected or known child abuse and neglect to Franklin County Children Services according to agency procedures and the Ohio Revised Code Section 2151.421.
Safe sleep practices, including ensuring that all sleeping arrangements for children under 18 months of age use firm mattresses or cots, as appropriate, and for children under 12 months, soft bedding materials or toys must not be used.
Appropriate indoor and outdoor supervision of children at all times.
Only releasing children to an authorized adult.
Adhere to all standards of conduct described in Head Start Performance Standards §1302.90(c)
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to systematically and routinely implement hygiene practices that ensure:
Appropriate toileting, hand washing, and diapering procedures are followed.
Safe food preparation.
Exposure to blood and body fluids is handled consistent with standards of the Occupational Safety Health Administration.
Documentation of feeding and diaper changes for Early Head Start children.
Trains, observes, and monitors staff to follow appropriate practices, protocols, and checklists to follow, and practice procedures for:
Emergencies
Fire prevention and response.
Protection from contagious disease
The handling, storage, administration, and record of administration of medication
Documenting children's attendance upon arrival and departure
Maintaining procedures and systems to ensure children are only released to an authorized adult.
Child specific health care needs and food allergies that include accessible plans of action for emergencies.
Utilize all CDC safeguards and procedures to ensure health and safety standards are met at all times.
Confirms all required certifications (including First Aid, Child Abuse, Communicable Disease and CPR) and professional development hours and trainings are completed within the required time frames and education staff have a current and complete medical, along with a current background check that is connected to the center's license. Maintains and secures all center education files (personnel, licensing, and child).
Provides support to teacher assistants to obtain completion of CDA (Child Development Associate) credential in the required timeframe.
Maintains an inventory of all center equipment, supplies and furnishings based upon checklists and observations. Orders classroom and center supplies, as needed. Completes any required work order requests as required by CDCFC policies. Visual inspections of all learning environments.
Ensures the completion and upload of developmental, speech, vision, hearing, growth, and behavioral screenings for children within mandated timelines. Results of developmental, speech, vision, hearing, and growth are entered in Management Information System (Child Plus). Ensures center teaching staff review the results in writing with parents during the home visits or parent teacher conferences.
Collaborates with the Family Service Worker to plan, organize, attend, and present an educational activity during all parent meetings. Works closely with the Family Service Worker to document and report in-kind hours completed by enrolled families. Acts as the designee for the Family Service Worker, in their absence to ensure daily attendance and attendance notes are entered in the Management Information System (Child Plus) as required by agency policies.
Provide information to the Multi-Disciplinary Team to enable them to conduct IEP/IFSP meetings, Facilitates Child, and Family Review (CFRs) meetings by collaborating with multiple departments and gathering necessary information for each enrolled child.
Effectively communicates with families, staff, children, and the public using a variety of modalities. Responsible for conducting regular staff meetings to ensure relevant information from all departments is cascaded.
Attends workshops and training to assist in the delivery and coordination of agency services as necessary for children and families.
Maintain and respect the confidentiality of families, staff, and program.
Attend and participate in professional development, training, and meetings. Must participate in 20 hours of training per year in understanding children and improving delivery of childcare services.
Uses and follows the policies/procedures of Head Start Performance Standards, and all federal, state, and local regulations. Ensure all federal, local, state, and/or agency documentation is completed accurately.
Perform all other duties assigned by supervisor or manager.
Required Knowledge, Skills, and/or Abilities
Extensive knowledge of early childhood development principles and developmentally appropriate educational practices.
Ability to plan, manage, and implement curriculum.
Ability to handle stress, remain focused, and use sound judgement to make clear decisions.
Ability to develop consistent, stable, and supportive relationships with young children, parents, and staff.
Ability to articulate the referral process to assist families in need of services.
Must possess excellent verbal and written communication skills and must have the ability to read and interpret documents, write reports, present information to staff and parents, and respond to questions in a timely manner.
Proficient with Microsoft Office Suite or related software as required for recordkeeping and documentation
Required Experience
Must possess at least two years experience in a childcare administrative or supervisory capacity with at least five years' ECE teaching experience.
Prior knowledge and experience working for a Head Start program or licensed private sector corporate childcare center are preferred.
Must meet all the Teacher qualifications to provide supervision of children.
Required Education, Certifications, Licenses
Must possess:
An associate, bachelor, or advanced degree in child development or ECE; or
An associate, bachelor, or advanced degree in a related field with coursework equivalent to a major relating to ECE and experience teaching preschool children; or
A bachelor or advanced degree and; Is (or was) admitted into Teach for America Program; Passed a rigorous EC content exam, such as the Praxis II; Participated in a Teach for America summer training institute that includes (or included): Teaching preschool children and is receiving (or received) ongoing professional development and support from Teach for America's professional staff
Must have reliable transportation.
Must submit to a background check, including BCI and FBI Criminal Records, Federal and State Sex Offender registries and the Statewide Automated Child Welfare Information System and be eligible for employment as required by ODJFS.
Work Environment and/or Physical Demands
Individuals will be required to speak, listen, stand, and walk frequently.
May also be required to sit at the children's level, use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Physical ability to respond to children quickly in emergencies.
Must have the ability to lift and/or move up to 50 pounds.
Must have flexible schedule to accommodate family needs, which may include some evening or weekend hours.
May be required to travel to other centers to provide coverage based on agency needs
Family referral Coordinator
Columbus, OH
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful.
This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Role duties:
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business.
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Qualifications and Experience
• Experience working with families in a supportive or educational capacity
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
12,500.00
Maximum Salary
£
14,000.00
Guidewire Policy Center (Permanent / Full time )
Columbus, OH
Relevant Experience (in Yrs): 8-10 Years Technical/Functional Skills: Guidewire Rating Management Implementation Experience Required: Must have Guidewire Policy Center (preferably Rating and P&C Insurance projects commercial) Onsite-Offshore coordination experience is mandatory
Roles & Responsibilities:
Liaison with client (Architecture, tech leads and business leads) and offshore teams,
act as single point of contact for the project, code and unit test requirements
Generic Managerial Skills:
Excellent Communication Skills - mandatory,
Team management skills are nice to have
Qualifications
please share your profile to *****************************
Additional Information
Job Status: Full Time / Permanent
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to
****************************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyMedical Nutrition Coordinator
Westerville, OH
This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders.
Job Responsibilities:
Provides patient education as an intricate part of the patient care activity, according to the patient need and policy
Performs complete and professional patient assessments in accordance with policies and procedures
Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts
Represents the company through professional personal appearance, patient care activities, and content of written reports
Gathers necessary information from referral source to ensure insurance coverage of each enteral patient
Follows up on necessary paperwork to ensure payment for services rendered
Maintains patient records in complete and organized manner in compliance with accreditation standards
Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business
Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs
Promote safe, effective patient and organizational environments, as well as feeding equipment use
Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
Medical Nutrition Coordinator
Westerville, OH
This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders.
Job Responsibilities:
Provides patient education as an intricate part of the patient care activity, according to the patient need and policy
Performs complete and professional patient assessments in accordance with policies and procedures
Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts
Represents the company through professional personal appearance, patient care activities, and content of written reports
Gathers necessary information from referral source to ensure insurance coverage of each enteral patient
Follows up on necessary paperwork to ensure payment for services rendered
Maintains patient records in complete and organized manner in compliance with accreditation standards
Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business
Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs
Promote safe, effective patient and organizational environments, as well as feeding equipment use
Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
Referral Coordinator
Columbus, OH
ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters!
Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.
SUMMARY:
The primary purpose of this position is to schedule specialty tests, procedures and specialists consult visits. This should be done in an organized fashion. Attention to detail and follow-up are a must.
ESSENTIAL JOB RESPONSIBILITIES:
RESPONSIBILITY 1. Scheduling Appointments
* To promptly assist providers and patients in accessing needed specialty appointments and tests.
* To perform any necessary insurance authorizations for needed appointments and tests outside of LLCHC.
* To concisely and accurately document efforts to make ordered appointments and to inform patients of appointments.
* To communicate with the provider and document in the chart the status of appointments.
* Maintain Referral tracking spreadsheet.
* To complete Prior Authorizations with Payers, when needed.
RESPONSIBILITY 2. Other LLCHC Responsibilities
* To be crossed trained in the assimilation, distribution, and copying of requested medical records for LLCHC patients. Also the storage and filing of inactive medical records.
* To back up the front office by helping with answering the phones and patients in the office at high volume times.
* To be cross trained to fill in if needed in the front office checking patients in and out.
* Possesses the ability to prioritize and organize daily work.
* Demonstrates the ability to communicate effectively with the medical staff, front office staff, patients and other medical offices.
* Demonstrates knowledge of office safety and an ability to keep the business office clean, organized and a safe environment for all.
Working under stressful conditions as well as irregular hours may be required.
This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements.
BENEFITS AND PERKS
* Health benefits including medical, vision, dental, life, disability
* Generous Paid Time Off
* 10 Paid Holidays
* Student loan forgiveness opportunities
* Employee Assistance Program (EAP) with access to various consultants
* 3% match toward retirement fund
* And more!
LIVING OUR VALUES
You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.
Intake Coordinator
Mason, OH
Job DescriptionWe are Local Infusion.
Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients-and our team-can feel truly supported, every step of the way.
What We're About
We're a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better.
Ownership-Takes initiative, being accountable and caring about the outcome
Excellence-Do what it takes to raise the bar, being an example for our colleagues, patients and partners
Curious & Inquisitive- Always seek to gather information and knowledge, and understand the way
Find A Way- There will be obstacles, but we find a way, even when there isn't a defined road forward
It's a Marathon, not a Sprint - We have large problems to solve, and they won't be solved overnight. We are persistent every day.
Urgent - We move quickly and with purpose. Patients are waiting, and our work matters.
We're looking for an Insurance & Intake Coordinator -- a "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care.
The Infusion Guide will contribute to the company's growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy.
This is a Full-Time position that will be located onsite whenever patients are scheduled. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload.
In this role, you will:
Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
Communicate referral process and status to patients in a customer-centric way
Openly communicate with referring/prescribing providers
Assist in maintaining medical inventory and office supplies
Dedicated 6 week training plan to help you succeed in your role
Here's what we're looking for:
Passion for Patient Care, and Delivering Exceptional Patient Experiences
Health Care Experience Required
Prior Experience in Infusion is Preferred
Insurance Prior Authorization Experience
Medical Terminology Experience
Overall Medical Insurance Experience
Ability to quickly grasp new apps
Experience and strong familiarity utilizing Electronic Health Records (EHR) systems
The Local Infusion Way
Local Infusion is a respectful and upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.
As part of our team, full-time employees get:
Salary starting at $25/hr
Medical, dental, and vision insurance through our employer plan
Short- and long-term disability coverage
Matching 401k
15 Days PTO - and we want you to take it!
Competitive paid parental leave and flexible return to work policy
Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.
Compensation Range: $24.00 - $25.00
Registered Nurse (RN) Care Coordinator- Hospitalist RN
Columbus, OH
Looking to join a dynamic team at Ohio State University Physicians where excellence meets compassion!?
Who we are
With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.
This RN will assist the hospitalists with their daily needs. Some of these daily needs are getting records, rounding, follow up calls and make appointments. This position is also looking for someone who can work autonomously in a hospital setting, as well as, has case management experience.
Our culture
At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that's why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.
Responsibilities
The Clinical Nurse Care Coordinator collaborates with clinic team members to provide evidence-based patient-centered care to patients, helping them to stay up to date on their care plans and related goals towards improving health.
The Clinical Nurse Care Coordinator has a special focus on high-risk medically complex patients, patients on specific disease registries, patients with disorders or chronic physical or intellectual disabilities and patients in care transitions (i.e. pediatric to adult care, recent inpatient admissions and discharges, ED follow-up, care facility discharges).
This RN acts as a liaison with patient's family members and other agencies, facilitating improved communication with the aim of providing comprehensive whole person care.
The Clinical Nurse Care Coordinator stays up to date on standards, assisting with programs and processes.
Qualifications
Associate Degree in Nursing from a CCNE (Commission on Collegiate Nursing Education) or Accreditation Commission for Education in Nursing (ACEN) accredited nursing program.
Current Ohio Registered Nurse license.
CPR/BLS certified.
Knowledge of triage procedures along with clinic, physician office and/or urgent care experience.
Ability to maintain quality, safety, and/or infection control standards.
Knowledge of appropriate procedures and standards for the administration of medications and patient care aids.
Ability to educate and clearly communicate with patients and/or families as to the nature of disease and to provide instruction on proper care and treatment.
Ability to convey information both in writing and verbally.
High level of interpersonal skills to handle sensitive and confidential situations.
Position continually requires demonstrated poise, tact and diplomacy.
Analytical ability and critical thinking to gather and interpret data and develop, recommend, and implement solutions.
Pay Range USD $32.21 - USD $47.60 /Hr.
Auto-ApplyReferral Coordinator
Cleveland, OH
The Referral Coordinator provides oversight/management of the Referral Specialists to ensure the timely and accurate scheduling of specialty appointments as requested by Neighborhood Family Practice Clinicians and Providers. The Referral Coordinator provides administrative support to improve workflows, communication, adherence to Neighborhood Family Practice procedures, and ongoing auditing of documentation in the Electronic Medical Record.
Essential Duties and Responsibilities: The following description is a general representation of the essential duties and responsibilities of the position.
* Manage[KP1] Referral Specialists, including hiring, training, evaluating, onboarding, and providing guidance on best practices.
* Monitor workflows to ensure timely and accurate processing of referrals. Develop, implement, and evaluate workflow modifications on an ongoing basis. Collaborate with Quality Improvement and Population Health teams to drive improvement and change both within the department and at organizational level.
* Conduct monthly audits on referral processing, urgent referral follow-up, EPIC In-based management, and Quality Improvement/Population Health Activities. Ensure data and documentation is entered appropriately for compliance and data retrieval purposes. Analyze data to identify trends and make recommendations for improvement.
* Understand insurance company documentation requirements to improve referral and prior authorization approval. Ensure referral specialists provide detailed, accurate, complete, and timely information for referrals and authorizations to insurance companies and proactively remove barriers.
* Collaborate with referral specialists for research conducted based on inquiries and requests. Provide guidance on complex referrals, obtaining appointments, removing barriers to care, and gaining access to necessary resources for care. Assist referral specialists in resolution of complex issues.
* Oversee emergency room and discharge from hospital process to facilitate timely follow-up appointments with NFP providers.
* Consult with Community Health Workers regarding community resources to assist patients in managing healthcare needs, improve access to referral sources, and identify emerging trends.
* Other duties as assigned.
ARRC Coordinator
Columbus, OH
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
The Opportunity: Grow Your Career
Executes the timely processing of inventory, assets and recyclable, utilizing the concepts, methods, procedures, and equipment according to Company policy. Maintains processing and storage areas, equipment and supplies. Assists and trains all Associates assigned to the ARRC. Develops relationships with the Associates and temp staff on floor to ensure smooth and timely movement of inventory, assets & recyclables through the building. Communicates all discovered operational issues to ARRC Management.
Responsibilities
* Provide quality customer service to all partners, including stores, 3PL, LP, Transportation, etc.
* Efficiently maintains asset inventory to include, but not limited to all inbound & outbound areas
* Executes proper tracking of company assets and commodities
* Supports and follows all ARRC processes and initiatives
* Maintains the facility cleanliness and organizational efficiency
* Complies with and supports all Safety and Loss Prevention programs and policies
* Supports associate engagement within the building to achieve daily results & objectives
* Other duties as assigned
Who We're Looking For: You.
* High school diploma/GED preferred
* Skilled at software platforms, i.e. Excel, Word, etc.
* Cross functional training and ability perform operations of ARRC equipment, i.e., Balers, Fork Trucks, etc.
* Must be able to lift (50 lbs.), count, select, sort, pack and/or handle commodities and fixtures
* Support Supervisor in onboarding new hires
* Strong organizational and communication skills (verbal & written)
* Basic math skills required
* Must have open availability including the ability to work mornings, nights and weekends as needed
Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
2235 Spiegel Drive
Location:
USA TJ Maxx Recycling Center 4129 Columbus OH
This position has a starting pay range of $15.95 to $20.35 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Notices & Hearings Coordinator (1099 Contractor)
Eastlake, OH
Job DescriptionSalary: $20/hr
Local candidates only travel to Smartland properties required
Smartland is seeking a reliable and detail-oriented Notices & Hearings Coordinator to support our property operations. This independent contractor (1099) role is ideal for someone who is organized, professional, and comfortable participating in virtual housing and eviction court hearings.
You will be responsible for posting legal notices at assigned properties and representing Smartland during scheduled virtual court hearings, helping ensure compliance with legal requirements.
This role offers flexible scheduling for notice posting, but weekday availability during hearing times is required.
What Youll Do
Post required legal notices at assigned Smartland properties accurately and on time
Attend scheduled virtual court hearings and appear professionally on camera
Provide brief statements when required and follow court protocols
Document hearing outcomes accurately and submit reports promptly
Coordinate closely with the property management team on schedules, case updates, and deadlines
Follow all legal posting and documentation procedures consistently
Schedule & Workload
Independent, flexible scheduling for notice posting
Must be available during weekday morning/afternoon hearing times
Hearings may occur several times per week depending on caseload
Workload varies by month and notice cycle
Local travel required to Smartland properties
What You Bring
Strong organization, attention to detail, and time-management skills
Reliable transportation for local notice posting
Reliable high-speed internet, computer with webcam, and quiet space for hearings
Professional on-camera presence suitable for court appearances
Ability to meet strict deadlines and work independently
Comfortable speaking briefly during hearings when required
Preferred (Not Required)
Experience in property management, legal notices, or court hearings
Familiarity with eviction processes or housing regulations
Independent Contractor Requirements
This is a 1099 independent contractor role
Contractor manages their own schedule, transportation, and equipment
No employee benefits included
Not a Fit If You
Cannot attend scheduled court hearings during business hours
Struggle with deadlines or structured procedures
Are uncomfortable appearing on camera or speaking in virtual hearings
Have difficulty documenting outcomes accurately
Prefer highly supervised or rigid work environments
Why Youll Love Working With Smartland
Flexible, part-time independent contractor work
Exposure to legal and property management processes
Supportive, professional team with clear communication
Straightforward responsibilities with high autonomy
CI: Craftsman, Operator, Traditionalist, Technical Expert, Scholar
Loc: Domestic
Ordering Coordinator
Columbus, OH
Job Description
Ordering Coordinator
Technology Solutions
$20.00 per hour
Monday-Friday, 8-Hour Shift Between 7:00a-6:00p
Worthington, Ohio (onsite)
Temp to Hire
Why You'll Love This Job:
This is a contract-to-hire opportunity that requires the ability to obtain various levels of security clearance to support government and federal clients
An innovative and entrepreneurial approach to business problems
A reputation for being an employee-centric organization where the concern for, and appreciation of, its highly skilled and competent staff encourages both personal and professional growth
What You'll Do:
Monitor incoming equipment or service requests for mobile devices
Interpret requests and submit orders to vendors
Use company databases to record order details
Follow up daily on existing orders to ensure timely and accurate completion
Utilize resources and critical thinking to prevent issues or delays
Act as a liaison between customers and vendors to resolve issues
Provide detailed documentation for each request from start to finish
Manage order requests for multiple clients
Build and maintain rapport with federal and commercial clients
Respond to customer questions about ordering and shipping
Provide weekly reports to the supervisor on assigned work
Assist with logistics tasks to ensure smooth operations
Help the Shipping Department with order identification
What We're Looking For:
Minimum 6 months experience with wireless communications preferred
General understanding of smartphone devices and services
Proficient in Microsoft Office Suite or related software
Excellent verbal and written communication skills
Strong interpersonal and technical support skills
Excellent organizational skills, attention to detail, accuracy, and ability to prioritize and multi-task
Ability to work independently
Apply Today!
Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
#ZR
POX Coordinator
Westerville, OH
Make a real impact in patients' lives-starting from your desk.
ABOUT THE ROLE
As a Respiratory Services Coordinator, you'll play a key role in supporting patients who rely on oxygen therapy and respiratory care. In addition to assisting with standard referral coordination tasks, you'll take ownership of managing pulse oximetry equipment, communicating directly with patients and doctors, and ensuring timely, accurate follow-up. Your attention to detail and customer service skills will directly impact the quality of care our patients receive.
WHAT YOU'LL DO
Serve as a friendly, first point of contact for patients needing pulse oximetry testing.
Set up and ship pulse ox machines; track delivery and ensure patient receives them.
Upload and process physician orders with speed and accuracy.
Download and share test results with physicians.
Clean and maintain returned devices (change batteries, reset for new use).
Coordinate Medicaid requalification appointments with local clinical teams.
Handle oxygen discontinuation requests and follow-up testing to confirm.
Support Referral Coordinator duties as time allows.
Jump into other projects or duties as assigned by your manager.
WHO YOU ARE
You enjoy helping others and are comfortable on the phone.
You're organized, detailed, and tech-savvy enough to manage systems and track shipments.
You thrive in a fast-paced environment where your work truly matters.
REQUIRED:
High school diploma or GED
PREFERRED:
Experience in healthcare, medical equipment, or insurance (6+ months)
LPN license (a plus, not required)
POSITION DETAILS
Hours: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Location: Office-based (minimal to no travel required)
Reports to: Department Manager
Environment: Professional office setting with occasional hands-on equipment handling.
PHYSICAL DEMANDS
Frequent sitting, occasional lifting (up to 25 lbs), and equipment handling
Good vision (close and distance), color perception, and depth perception required
WHY DASCO?
We're more than a medical equipment provider-we're a people-first company committed to improving lives through compassionate service. At DASCO, you'll be part of a supportive, mission-driven team with room to grow and make a difference.
EEO STATEMENT
DASCO is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees feel valued, supported, and inspired.
Sound like the role for you? Apply today and help us bring care home.
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
1. High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
1. Six months' experience in a medical/insurance/healthcare field.
2. LPN license
ADDITIONAL QUALIFICATIONS:
None.
We're committed to helping every team member grow and succeed. Whether you're just starting out or looking to advance your career, we provide the tools, support, and opportunities to help you reach your full potential. Our core values-Integrity, Simplicity, Trust, Respect, and Shared Risk-guide everything we do. We value diverse perspectives, encourage ownership at every level, and take pride in doing things the right way. If you're looking for a workplace where your contributions matter and your growth is supported, ITW is the place for you.
Job Summary
Join our team in a critical role supporting OEM shipments and customer fulfillment. This position is responsible for all aspects of OEM shipping activities, ensuring daily schedules and deadlines are met while maintaining full compliance and maintaining 100% customer scorecards.
Job Responsibilities
Manage all OEM shipments, including:
Creating and transmitting ASNs
Ensuring label, scanning, and placard requirements are met
Adhering to customer-specific shipping requirements
Route management
Manage customer portals, including daily screenshots, application checks, bulletins, shortages, and launches
Review customer scorecards, problem reports, trouble reports, and violations to identify lessons learned, prevention measures, and root cause
Create and complete item work orders to support proper inventory levels
Analyze inventory and over-allocated items to ensure customer orders are adjusted appropriately
Perform transactions within the warehouse management system
Partner with Accounting to ensure accurate and timely paperwork
Release customer orders to the warehouse for processing
Maintain customer specification manuals and visual aids for warehouse personnel
Investigate shipper and consignee complaints related to lost, short, or damaged merchandise and perform root cause analysis
Perform spot checks on orders to ensure accuracy and resolve issues with internal and external customers
Assist with rework projects allocated to retail customers
Operate OEM check weigh stations as required
Incorporate a strong Quality mindset by considering quality as a primary factor when evaluating suppliers, renewing agreements, and establishing KPIs to measure supplier and team success
Complete internal process audits
Review, act on, and resolve warehouse quality findings
Support projects as assigned
Attend required trainings
Perform other duties as assigned
Qualifications
High school diploma or GED required (College degree preferred)
3-5 years of related experience in a distribution environment required
1-2 years of quality-related experience preferred
Strong analytical and problem-solving skills in a fast-paced, multi-tasked environment
Proficient computer skills, including working knowledge of Word, Excel, and Outlook
Demonstrated proficiency with warehouse management software
Understanding of hazardous materials is a plus
Ability to work independently, remain dependable, and adapt to changing systems and procedures
Compensation Information:
Pay Rate: $25 - $30/hour depending on experience.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Auto-ApplyConversion Coordinator
Cincinnati, OH
Job Title: Conversion Coordinator
Department: Facilities
Reports to: Manager of Housekeeping & Conversion Operations
In this part-time role as Conversion Coordinator, you will report to the Manager of Housekeeping & Conversion Operations for FC Cincinnati. This role will have an average of 30 hours/week including nights and weekends, with days fluctuating depending on special event and match schedule. You will be primarily based out of TQL Stadium located at 1501 Central Pkwy, Cincinnati, OH 45214, with opportunities to travel to our 4
th
St Offices, located in downtown Cincinnati, and our Mercy Health Training Center, located in Milford, OH.
What You'll Do:
Assist in managing the event conversion schedule, including room flips and setups at TQL Stadium.
Coordinate with various departments to ensure smooth execution of event logistics.
Assist in matchday preparations (equipment allocation, equipment set-up/teardown, & overall stadium cleanliness) and support event operations staff.
Assist in the creation of conversion calendars for housekeeping, work orders, and event logistics.
Support special event teams and facility operations with deliveries and rentals.
Maintain communication with stadium stakeholders to ensure efficient event execution.
Assist with conducting routine inspections to uphold facility cleanliness and implement best practices.
Perform minor cleaning duties and assist with maintenance as needed.
Opportunity to travel to our 4
th
St Offices (located in Downtown Cincinnati) & the Mercy Health Training Center (located in Milford, OH).
What You'll Bring:
Background working in a sports-related field
Desire to build a career in the sports industry
Strong organizational, time management, and multitasking skills.
Ability to coordinate items in a fast-paced environment.
Excellent communication and interpersonal skills.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Physical ability to lift, carry, and move up to 50 lbs. when necessary.
What You'll Need:
Currently enrolled or recently graduated from a two or four-year university
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Experience working with Monday.com is preferred but not required.
Why You'll Love FCC:
FCC welcome gifts
Resume and profile reviews
Tour of TQL Stadium and MHTC
Community volunteer opportunities
Discount off team store merchandise
Job shadow opportunities
Paid hourly and/or college credit opportunities
About FCC
Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters' Shield - the annual award given to the team with the most points in the regular season - and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community. FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club's DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal's Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier's Fast 55 as one of Greater Cincinnati's fastest growing private companies; and named to The Enquirer's Top Workplaces 2024.
Learn More!
TQL Stadium: learn more
Mercy Health Training Center: learn more
MLS NextPro: learn more
FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyMDS Nurse Coordinator (Nurse Manager)
Ohio
**Now Offering DailyPay**
Otterbein Skilled Nursing & Rehab Neighborhood has an opportunity for an MDS Nurse Coordinator (Nurse Manager). The role is a critical member of the health care team responsible for all aspects of the MDS process, including care planning and meeting with families regarding the care of their loved one as well as a support to the Health Care Coordinator (Director of Nursing).
Responsibilities
The individual must be detail oriented, have the ability to lead and deliver high quality services in a person-centered environment.
This position coordinates the development, completion and transmission of assessments in accordance with the regulatory requirements and reviews and manages reimbursement.
The MDS Nurse Coordinator is responsible to case manage care plans, including rehabilitative programs.
It is important that this individual demonstrate knowledge of clinical standards of practice, regulations and reimbursement governing long-term care and Medicare participation.
Case Management for Managed MCR and MCD plans
Nurse management responsibilities (similar to ADON) including but not limited to participation in on-call rotation which may require occasional on-the-floor nurse coverage, oversight of one or more internal programs such as wound care, infection control, immunizations, etc.
Oversight of Quality Measures and Quality Incentive Points
Qualifications
To be successful it is important to:
Recognize the autonomy and dignity of all residents.
Communicate a sense of caring, concern, and dignity for residents.
Understand how to place decision-making in the hands of the residents whenever possible and appropriate.
Make prompt and accurate judgments with regard to resident care and emergencies
Education: Graduate of approved nursing program
Licensure/Certification: Valid Ohio Registered Nurse (RN) license
Experience: MDS and Restorative Nursing experience
Computer Skills: Sufficient level computer skills to perform electronic medical record/submission duties
BENEFITS*
Health & Wellness
Medical Insurance with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP) for personal and professional support
Financial Security
401(k) Retirement Savings Plan with company match
Paid Time Off (PTO) that accrues immediately from day one
Paid Holidays for a healthy work-life balance
Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
Tuition Reimbursement up to $5,250 per year for ANY field of study
Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
Legal & Identity Theft Protection
Growth & Development
University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Why work for Otterbein SeniorLife:
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as an MDS Nurse Coordinator at Otterbein!
Auto-ApplyBreakfast Coordinator
Streetsboro, OH
Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a Breakfast Coordinator do? * Operates the restaurant in the absence of a Manager during breakfast hours* * Responsible for opening the restaurant and serving breakfast to our Guests.
* Inspires and guides their staff
* Completes daily paperwork to record Burger King's success!
* Manages Breakfast Inventory
Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Breakfast Coordinator is to ensure that the store is delivering excellent guest service during breakfast hours and keeping our customers happy and full! The Breakfast Coordinators are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members' responsibilities and keeping inventory are crucial to success in this position. Completing paperwork and managing financials also come with the job. Breakfast Coordinators manage the breakfast shifts and prepare the restaurant for lunch business.
Our People are Made to Order
We are looking for awesome people to be on our team!
* You must be at least 18 years old
* You must be able to work in a fast-paced environment with your team
Working Hard!
The Breakfast Coordinator position requires several physical demands including:
* Counting money accurately
* Reading and writing in English
* Carrying up to 40 pounds regularly
* Basic computer skills
* Remaining on your feet for several hours at a time
* Reach, bend, see, stoop, kneel, squeeze, and press
Carrols Cares
We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality!
Real Good Food
Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member!
Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!
Healthcare Coordinator
Springdale, OH
Now is the time to join Springdale Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $16.50-$23.00 Hourly.
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$16.50-$23.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
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