Volunteer patient representative vs patient service representative

The differences between volunteer patient representatives and patient service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a volunteer patient representative and a patient service representative. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $32,476 average annual salary of a patient service representative.

The top three skills for a volunteer patient representative include patients, training sessions and emotional support. The most important skills for a patient service representative are patients, customer service, and excellent interpersonal.

Volunteer patient representative vs patient service representative overview

	Volunteer Patient Representative	Patient Service Representative
Yearly salary	$42,036	$32,476
Hourly rate	$20.21	$15.61
Growth rate	-4%	-4%
Number of jobs	64,027	165,920
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 32%
Average age	40	40
Years of experience	4	4

Volunteer patient representative vs patient service representative salary

Volunteer patient representatives and patient service representatives have different pay scales, as shown below.

	Volunteer Patient Representative	Patient Service Representative
Average salary	$42,036	$32,476
Salary range	Between $34,000 And $51,000	Between $27,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Vermont
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between volunteer patient representative and patient service representative education

There are a few differences between a volunteer patient representative and a patient service representative in terms of educational background:

	Volunteer Patient Representative	Patient Service Representative
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Volunteer patient representative vs patient service representative demographics

Here are the differences between volunteer patient representatives' and patient service representatives' demographics:

	Volunteer Patient Representative	Patient Service Representative
Average age	40	40
Gender ratio	Male, 60.3% Female, 39.7%	Male, 11.9% Female, 88.1%
Race ratio	Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 21.5% Asian, 6.3% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between volunteer patient representative and patient service representative duties and responsibilities

Volunteer patient representative example responsibilities.

Select by leading service coordinator to manage leadership training, and performance evaluations.
Create PowerPoint presentations and forms to support the committee s goals.
Present excellent music ministry and assist with setting up sound equipment.
Provide an effective urban ministry experience that transforms lives, influences churches and communities.
Preach the good word of god through tough climate, conditions and tough enviroment.
Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.

Patient service representative example responsibilities.

Manage the daily release of charges to A/R.
Adhere with all state and federal regulations such as EMTALA and HIPPA requirements and appropriately collect co-payments and deductibles from patients.
Provide caring and compassion to elderly and developmentally disable patients.
Demonstrate respect, compassion and confidentiality for patients and family members.
Provide professional and accurate service to schedule patient appointments, check-in and verify insurance eligibility.
Provide quality customer service to patients and observe all protocols regarding HIPPA regulations to ensure patient confidentiality.

Volunteer patient representative vs patient service representative skills

Common volunteer patient representative skills

Patients, 49%
Training Sessions, 15%
Emotional Support, 14%
Spanish Language, 5%
Presentation, 3%
Patient Care, 3%

Common patient service representative skills

Patients, 20%
Customer Service, 12%
Excellent Interpersonal, 7%
Check-In, 7%
Patient Service, 6%
Excellent Organizational, 6%

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Office and Administrative Industry
Volunteer Patient Representative
Volunteer Patient Representative vs Patient Service Representative

Updated January 8, 2025

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