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Workforce manager vs unit manager

The differences between workforce managers and unit managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a workforce manager and a unit manager. Additionally, a workforce manager has an average salary of $83,983, which is higher than the $60,561 average annual salary of a unit manager.

The top three skills for a workforce manager include HR, powerpoint and process improvement. The most important skills for a unit manager are quality care, patients, and federal regulations.

Workforce manager vs unit manager overview

Workforce ManagerUnit Manager
Yearly salary$83,983$60,561
Hourly rate$40.38$29.12
Growth rate6%6%
Number of jobs172,594366,932
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Average age4444
Years of experience66

What does a workforce manager do?

A workforce manager is responsible for monitoring and evaluating the productivity and efficiency of the operations staff and assessing if the team complies with the regulatory policies and standard procedures. Workforce managers also strategize techniques to provide the highest quality services for the clients and customers by increasing productivity level and operational solutions. They identify business opportunities by analyzing workforce theories that would generate more revenue resources and attract potential clients according to their needs and requirements.

What does a unit manager do?

Unit managers are responsible for managing the nursing unit. They primarily supervise the daily care of patients and ensure quality patient care. Usually, they perform tasks like evaluating staff performance, conducting orientation for new staff, and training new members. Also, they manage schedules, minimize expenditures, and enforce health as well as safety regulations. Unit managers are registered nursing professionals with an undergraduate or graduate degree. They are honest, adaptable, and analytical professionals with strong management and leadership skills and relevant experience in nursing and patient assessment.

Workforce manager vs unit manager salary

Workforce managers and unit managers have different pay scales, as shown below.

Workforce ManagerUnit Manager
Average salary$83,983$60,561
Salary rangeBetween $54,000 And $129,000Between $38,000 And $96,000
Highest paying City-Los Angeles, CA
Highest paying state-New Jersey
Best paying company-Microsoft
Best paying industry-Finance

Differences between workforce manager and unit manager education

There are a few differences between a workforce manager and a unit manager in terms of educational background:

Workforce ManagerUnit Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 52%
Most common majorBusinessNursing
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Workforce manager vs unit manager demographics

Here are the differences between workforce managers' and unit managers' demographics:

Workforce ManagerUnit Manager
Average age4444
Gender ratioMale, 60.2% Female, 39.8%Male, 42.4% Female, 57.6%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between workforce manager and unit manager duties and responsibilities

Workforce manager example responsibilities.

  • Manage ACD / AOD predictive dialer while analyzing calls flow and call table performance.
  • Manage high level HVAC, mechanical, and project management services with extremely tight deadlines with minimal impact to branch operations.
  • Manage vehicle export sales administration; financial analysis, system support, logistics requirements and operational support for all export destinations.
  • Experience with blend (ACD, AOD and IVR) call centers.
  • Measure and analyze KPIs for customer services efficiency and customer satisfaction.
  • Perform routine testing of IVR and call flow.
  • Show more

Unit manager example responsibilities.

  • Develop corporate culture utilizing skills attain through ERP and TQM management training.
  • Set and achieve goal of entire staff certification in ACLS and EKG interpretation.
  • Manage departmental resources, staffing plans, KPIs, strategic initiatives, and budget.
  • Enhance scheduling visibility to reduce age work-in-progress (WIP) and achieve EBIT goal.
  • Lead and manage the delivery of patient-care to a 50 patient unit in a LTC facility.
  • Achieve all major milestones in preparation for major ERP system upgrade and cultural change for organization.
  • Show more

Workforce manager vs unit manager skills

Common workforce manager skills
  • HR, 21%
  • PowerPoint, 8%
  • Process Improvement, 5%
  • Payroll, 5%
  • Performance Management, 4%
  • Employee Engagement, 4%
Common unit manager skills
  • Quality Care, 17%
  • Patients, 10%
  • Federal Regulations, 8%
  • Resident Care, 8%
  • Customer Service, 6%
  • Compassion, 4%

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